Troubleshooting - KitchenAid KBNU361VSS Installation Instructions And Use & Care Manual

Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
■ Is the main or regulator gas shutoff valve in the off
position?
See Installation Instructions.
■
Is the grill properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Electronic grill display error codes
Error Code
No Display
NP
LO
E1
E2
AA : AA
EE : EE
CC : CC
36

TROUBLESHOOTING

Cause
1. Check to see if 120v power supply cord is
plugged in.
2. Check the to see if both 1.5v "D" cell batteries
are installed correctly.
1. Check the to see if both 1.5v "D" cell batteries
are installed correctly.
1. 20 lb LP tank is low on fuel.
1. Burner valve was left open after Flame Time™
cycle was used.
1. Control module failure.
1. Empty LP Tank calabration has been reset.
1. The wrong size LP tank (larger than 20 lb) was
placed on the tank tray.
1. Appears momentarily when 20 lb LP tank is
moved or removed.
2. Appears momentarily when grill is converted to
Local LP (fixed pipe) or Natural gas.
■ Is the 5,000 mAmp power supply cord unplugged?
Plug into a grounded 3 prong outlet.
■
Was the small 500 mAmp power cord used instead of the
5,000 mAmp power cord?
Some grills are shipped with two power cords. The large
5,000 mAmp power supply cord must be used for connecting
the grill to a 120v power supply. If the small 500 mAmp
rotisserie power supply cord is used to connect the grill to
120v power supply, the igniters will not function.
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
For models with electronic grill display
■ Was a Flame Time™ cycle used and all of the burner
valves not turned "OFF" after the end of the cycle?
Turn all of the burner valves to "OFF" position and then light
the burner using its lighting instructions.
■ Does an E-1 show in the display?
Turn all burner valves to their "OFF" position. Press Start/
Reset button. The E-1 code should go out.
■
Does "NP" show in the display?
Replace both 1.5 V "D" size alkaline batteries.
Cooking results not what expected
■
The exterior of beef and pork may become very dark, but not
burnt. This is normal. The interior will remain tender and juicy.
Poultry will also darken, especially in areas not covered by
skin.
1. Plug in power supply.
2. Install or replace both 1.5v "D" cell batteries.
1. Install or replace both 1.5v "D" cell batteries.
1. Replace 20 lb LP fuel tank and tighten wing nut
in rear of tank tray.
1. Turn off all burner valves.
1. Note the error code and call service. See
"Assistance or Service" section.
1. Note the error code and call service. See
"Assistance or Service" section.
1. Check LP tank size to ensure only a standard
20 lb LP tank is used. Replace with the correct
size LP tank.
1. Replace 20 lb LP fuel tank and tighten wing nut
in rear of tank tray.
2. Appears only momentarily when grill is first
converted to Local LP (fixed pipe) or Natural
gas.
Fix