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NATIONAL WARRANTY: Alonso Hnos. Sirenas S. A. (Garnet Technology) warrants
the original purchaser that for a period of eighteen (18) months from the date of
purchase, the product shall be free of defects in materials and workmanship under
normal use. During the warranty period, Alonso Hnos. Sirenas S.A. shall, at its
option, repair or replace any defective product. Any replacement or repaired parts
are warranted for the remainder of the original warranty or ninety (90) days,
whichever is longer. The original purchaser must promptly notify Alonso Hnos.
Sirenas S.A. in writing that there is defect in material or workmanship, such written
notice to be received in all events prior to expiration of the warranty period. There
is absolutely no warranty on software. The purchaser assumes all responsibility
for the proper selection, installation, operation and maintenance of any products
purchased from Alonso Hnos. Sirenas S.A.
INTERNATIONAL WARRANTY: The warranty for international customers is the
same as for any customer within Argentina, with the exception that Alonso Hnos.
Sirenas S.A. shall not be responsible for any customs fees, transport, and/or taxes
that may be due.
WARRANTY PROCEDURE: To obtain service under this warranty, please return
the item(s) in question to the point of purchase. All authorized distributors have
a warranty program. Anyone returning goods to Alonso Hnos. Sirenas S.A. must
first obtain an authorization number. Alonso Hnos. Sirenas S.A. will not accept any
shipment whatsoever for which prior authorization has not been obtained through
RMA process.
CONDITIONS TO VOID WARRANTY: THIS WARRANTY APPLIES ONLY TO DEFECTS
IN PARTS AND WORKMANSHIP RELATING TO NORMAL USE. IT DOES NOT COVER:
• Damage incurred in shipping or transport;
• Damage caused by disaster such as fire, flood, wind, earthquake or lightning, etc.;
• Damage due to causes beyond the control of Alonso Hnos. Sirenas S.A., such as
excessive voltage, mechanical shock or water damage;
• Damage caused by unauthorized attachment, alterations, modifications, or
foreign objects;
• Damage caused by peripherals (unless such peripherals were supplied by Alonso
Hnos. Sirenas S.A.);
• Defects caused by failure to provide a suitable installation environment for the
products;
• Damage caused by use of the products for purposes other than those for which
they were designed;
• Damage from improper maintenance;
• Damage arising out of any other abuse, mishandling or improper application of
the products.
ITEMS NOT COVERED BY WARRANTY
In addition to the items which void the Warranty, the following items shall not be
covered by Warranty:
(I) Freight cost to the repair centre;
(II) Products which are not identified with Alonso Hnos. Sirenas S.A. product label
and lot number or serial number;
(III) Products disassembled or repaired in such a manner as to adversely affect
performance or prevent adequate inspection or testing to verify any warranty claim;
(IV) Products not covered by this warranty, or otherwise out of warranty due to
age, misuse, or damage shall be evaluated, and a repair estimate shall be provided.
No repair work will be performed until a valid purchase order is received from the
Customer and a Return Merchandise Authorisation number (RMA) is issued.
Alonso Hnos. Sirenas S.A.' liability for failure to repair the product under this
warranty after a reasonable number of attempts will be limited to a replacement of
the product. Under no circumstances shall Alonso Hnos. Sirenas S.A. be liable for
any special, incidental, or consequential damages based upon breach of warranty,
breach of contract, negligence, strict liability or any other legal theory.
Such damages include, but are not limited to, loss of profits, loss of the product or
any associated equipment, cost of capital, cost of substitute or replacement
equipment, facilities or services, down time, purchaser's time, the claims of third
parties, including customers, and injury to property. The laws of some jurisdictions
limit or do not allow the disclaimer of consequential damages. If the laws of such a
jurisdiction apply to any claim by or against Alonso Hnos. Sirenas S.A., the
limitations and disclaimers contained here shall be to the greatest extent permitted
by law. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so that the above may not apply to you.
DISCLAIMER OF WARRANTIES: This warranty contains the entire warranty and
shall be in lieu of any and all other warranties, whether expressed or implied
(including all implied warranties of merchantability or fitness for a particular
purpose) and of all other obligations or liabilities on the part of Alonso Hnos.
Sirenas S.A. who neither assumes responsibility for nor authorizes any other
person purporting to act on its behalf to modify or to change this warranty, nor to
assume for it any other warranty or liability concerning this product. This disclaimer
of limited warranty is governed by the government and the laws of the province of
Buenos Aires, Argentina.
WARNING: Alonso Hnos, Sirenas S.A. recommends that the entire system be
completely tested on a regular basis. However, despite frequent testing, and due to,
but not limited to, criminal tampering or electrical disruption, it is possible for this
product to fail to perform as expected. Alonso Hnos. Sirenas S.A. will at its option
repair or replace out-of-warranty products which are returned to its factory
according to the following conditions: Anyone returning goods to Alonso Hnos.
Sirenas S.A. must first obtain an authorization number. Alonso Hnos. Sirenas S.A.
will not accept any shipment whatsoever for which prior authorization has not been
obtained. Products which Alonso Hnos. Sirenas S.A. determines to be repairable
will be repaired and returned. A set fee which Alonso Hnos. Sirenas S.A. has
predetermined and which may be revised from time to time, will be charged for
each unit repaired. Products which Alonso Hnos. Sirenas S.A. determines to be not
repairable will be replaced by the nearest equivalent product available at that time.
The current market price of the replacement product will be charged for each
replacement unit.
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