Radio Flyer FLYER FOLDING CARGO Owner's Manual page 34

E R R O R C O D E T R O U B L E S H O O T I N G
Your eBike can detect some functional errors and display a numerical code related to
the issue. If your display shows any of the following error code numbers, please try
the related corrective action. If the error code remains, please see the troubleshooting
information at flyer.radioflyer.com or contact the Radio Flyer Customer Service Team.
Error
Possible Reason
Code
Current Draw – the battery is
21
supplying a large amount of power
to eBike.
22 Throttle Communication Error –
the eBike's throttle is not correctly
communicating with the controller.
Motor Communication Error – the
23
motor in the rear wheel is not
correctly communicating with the
controller.
24
Brake Communication Error – the
25
eBike's brake levers are not correctly
communicating with the controller.
Motor Over-Tempature Error – the
26
motor is operating at a temperature
above its maximum rated limit
30 Display Communication Error -
the eBike's display is not correctly
communicating with the controller.
31
34
Corrective Action
Turn the eBike off, remove the battery from frame
and wait 1 minute. Reinstall the battery and turn
the eBike back on.
Unplug the throttle cable, inspect it for any debris,
moisture, or damage. If it looks okay, plug the
connection back in and restart the eBike.
Find the wire that runs from the motor to the
eBike frame, inspect it for any damages.
Unplug the motor cable, inspect it for any debris,
moisture, or damage. If it looks okay, plug the
connection back in and restart the eBike.
Unplug both brake connectors, inspect them
for any debris, moisture, or damage. If the
connectors look good, plug a single brake
connection back in. Turn on the eBike and check if
the error code appears. If the error code does not
appear, plug in the second brake connection to
check if it is causing the error.
Turn the bike off to allow motor to sufficiently
cool. Avoid using bike when ambient
temperatures are above 104°F. Ensure the total
payload weight does not exceed maximum limit.
Unplug the display cable, inspect it for any debris,
moisture, or damage. If it looks okay, plug the
connection back in and restart the eBike.