Panasonic WV-U2500 Series Operating Instructions Manual
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Panasonic WV-U2500 Series Operating Instructions Manual

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The model number is abbreviated in some descriptions in this manual.
This manual covers the models: WV-U2500 Series (WV-U2542L, WV-U2540L,
WV-U2532L, WV-U2530L),WV-U1500 Series (WV-U1542L, WV-U1532L),
WV-U2100 Series (WV-U2142L,WV-U2140L, WV-U2132L, WV-U2130L),WV-U1100
Series (WV-U1142, WV-U1132, WV-U1130).
WV-U1142
WV-U1542L
Operating Instructions
Network Camera
WV-U2500 Series
Model No.
WV-U1500 Series
WV-U2100 Series
WV-U1100 Series
WV-U2142L
WV-U2542L

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Summary of Contents for Panasonic WV-U2500 Series

  • Page 1 WV-U1100 Series WV-U2142L WV-U1142 WV-U1542L WV-U2542L The model number is abbreviated in some descriptions in this manual. This manual covers the models: WV-U2500 Series (WV-U2542L, WV-U2540L, WV-U2532L, WV-U2530L),WV-U1500 Series (WV-U1542L, WV-U1532L), WV-U2100 Series (WV-U2142L,WV-U2140L, WV-U2132L, WV-U2130L),WV-U1100 Series (WV-U1142, WV-U1132, WV-U1130).
  • Page 2 Preface Preface About the user manuals There are 3 sets of operating instructions as follows. • Operating Instructions (this document): Explains how to perform the settings and how to operate this camera. • Basic Information: Provides information about “Precautions for use” and “Detail specifications”. •...
  • Page 3 Preface Notation Model Notation Model WV-U1142 WV-U1132/WV-U1130 U114x U113x WV-U2142L/WV-U2140L WV-U2132L/WV-U2130L U214x U213x WV-U1542L WV-U1532L U154x U153x WV-U2542L/WV-U2540L WV-U2532L/WV-U2530L U254x U253x Abbreviations The following abbreviations are used in these operating instructions. Microsoft Windows 10 is described as Windows 10. Microsoft Windows 8.1 is described as Windows 8.1. Internet Explorer 11 is described as Internet Explorer.
  • Page 4 Preface [Password (8 to 32 characters)]/[Retype password] Enter the administrator password. Available number of characters: 8 - 32 characters Unavailable characters: 2-byte characters, and 1-byte symbols " & Note • Distinguish between upper- and lower cases. • For the password, use three or more types of characters from upper- and lowercase alphabetic characters, numeric characters, and symbols.
  • Page 5 Preface (®1.1.2 About the “Live” page), or download the viewer software with the installer to a PC and install (®2.4.1 Configure the basic settings [Basic]). IMPORTANT • The default setting of “Automatic installation” is “On”. Follow the instructions on page 182 when the message is displayed on the information bar of the browser.

  • Page 6: Table Of Contents

    Table of Contents Table of Contents 1 Operations ....................9 Monitor images on a PC ....................9 1.1.1 Monitor images from a single camera ................9 1.1.2 About the “Live” page .....................12 Monitor images on a mobile terminal/tablet device .............16 1.2.1 Monitor images on a mobile terminal (including smartphones) ........16 1.2.2 Monitor images on a tablet device ..................18 Record images on the SD memory card manually ............23...
  • Page 7 Configure settings relating to recording to an SD memory card when an alarm occurs ..........................96 2.6.2.3 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs ..........................97 2.6.2.4 Configure settings relating to HTTP alarm notification when an alarm occurs ....98 2.6.3...
  • Page 8 Table of Contents 3 Others ....................171 About the displayed system log ..................171 Troubleshooting ......................175 Operating Instructions...

  • Page 9: Operations

    1 Operations 1 Operations 1.1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the “IP Setting Software” in the address box of the browser. •...
  • Page 10 1 Operations Press the [Enter] key on the keyboard. → The window with the user name and password entry fields will be displayed. Note • When “Off” is selected for “User auth.”, the authentication window will not be displayed before displaying live images for the user name and password entries.
  • Page 11 1 Operations IMPORTANT • It is recommended to change the password periodically. • When displaying multiple H.265 images on a PC, images may not be displayed depending on the performance of the PC. Note • The maximum number of concurrent access user is 14 including users who is receiving H.265 images and users who are receiving JPEG images.

  • Page 12: About The "Live" Page

    1 Operations 1.1.2 About the “Live” page Note • The buttons and setting items displayed on the “Live” page can be changed depending on the user rights of the accessing user. You can set the user right settings from “User auth.” under “User mng.”. (®page 110) M N O P [select language] pull-down-menu...
  • Page 13 When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information. https://security.panasonic.com/training_support/support/ Alarm occurrence indication button When an alarm occurs, the display flashes. When this button is clicked, the button will disappear.
  • Page 14 1 Operations Note • Since the blinking of the alarm occurrence indication button is not coupled to recording images to the SD memory card, forwarding E-mails, or other operations, check the settings of each operation separately. Full screen button Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed in the main area is smaller than the main area, the image is displayed corresponding to its image capture size.
  • Page 15 1 Operations *A phenomenon in which portions of the screen are displayed out of alignment. Only operable by users whose access level is “1. Administrator”. Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.”...

  • Page 16: Monitor Images On A Mobile Terminal/Tablet Device

    1 Operations 1.2 Monitor images on a mobile terminal/tablet device 1.2.1 Monitor images on a mobile terminal (including smartphones) It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG or JPEG) from the camera on the screen of the mobile terminal. It is also possible to refresh images to display the latest image.
  • Page 17 1 Operations Note • The operations button displayed on the mobile terminal screen may not be available depending on the user rights and access level of the accessing user. To display the operations button, it is necessary to set the user rights and access level (“User auth.” in “User mng.”). (®page 110) Click the button of the function that you want to operate.

  • Page 18: Monitor Images On A Tablet Device

    1 Operations • Depending on the mobile terminal in use or its contract plan, it may be impossible to access. IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.
  • Page 19 1 Operations Camera title The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 51) Alarm occurrence indication button When an alarm occurs, the display flashes. When this button is clicked, this button will disappear. (®page 24) Note •...
  • Page 20 • When “Image capture size” is set to “640x360” or a higher resolution, image quality may deteriorate depending on the zoom ratio. For further information, refer to our website (https://security.panasonic.com/training_support/support/info/ <Control No.: C0124>). [WV-U2540L] [WV-U2530L] [WV-U2140L] [WV-U2130L] [WV-U1130] • The maximum zoom ratio for extra zoom varies depending on the model and the selected [Image capture mode].
  • Page 21 1 Operations Note • One-click of the [Near] or [Far] button is a fine adjustment, and it can look like there is no change in the focus. To shift the focus point largely, keep the button pressed. Auto focus [WV-U2542L][WV-U2532L][WV-U1542L][WV-U1532L][WV-U2142L][WV-U2132L] [WV-U1142][WV-U1132] [Excute]: When you press the button, the auto focus function works andautomatically adjusts the focus to the subject in the center area of the screen.
  • Page 22 1 Operations • Depending on the tablet device in use, larger size images may not be displayed. In this case, selecting a setting close to the lowest quality setting for “Image quality setting” of “JPEG” (®page 64) may sometimes solve this problem. •...

  • Page 23: Record Images On The Sd Memory Card Manually

    1 Operations 1.3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.

  • Page 24: Action At An Alarm Occurrence

    This function is available only when our device, such as the network disk recorder, is connected to the system. When “On” is selected for “Panasonic alarm protocol”, the connected our device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the “Panasonic alarm protocol notification”...
  • Page 25 1 Operations Notify of alarm occurrences to the designated HTTP server (HTTP alarm notification) Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance. Up to 5 HTTP servers can be registered as recipients of alarm notifications. The URL sent to HTTP servers with alarm notifications can be specified.

  • Page 26: Display The Log List

    1 Operations 1.5 Display the log list The history of various logs will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image recording period and the alarm type will be displayed. •...
  • Page 27 1 Operations Click the [Log/Play] button. → The log list will be displayed in a newly opened window (log list window). IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Time Displays the time period of the data recorded on the SD memory card.
  • Page 28 1 Operations – Last 7 days: Displays the logs recorded from 6 days ago to the present day. – Last 30 days: Displays the logs recorded from 29 days ago to the present day. – Date/time: Displays the logs recorded from the entered date and time on “Date/time” box. •...
  • Page 29 1 Operations • Do not turn off the power of the camera until the deletion is complete. When the power of the camera is turned off in the process of the deletion, some images may remain on the SD memory card.

  • Page 30: Playback Of Images On The Sd Memory Card

    1 Operations 1.6 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
  • Page 31 1 Operations Slider bar By operating the slider bar, you can select where to start playing images from. The slider bar can only be used before playing images, or when playing is paused or stopped. (PAUSE) button Playback will be paused when this button is clicked during playback. (PLAY) button When this button is clicked, recorded data will be played.
  • Page 32 Video data are saved in the files of approx. 20 MB. When the file size of video data is more than 20 MB, two or more files will be downloaded. • For information on playing back H.265 video data, refer to the following our website below. https://security.panasonic.com/training_support/support/info/ <Control No.: C0303> Operating Instructions...

  • Page 33: Settings

    2 Settings 2 Settings 2.1 About the network security 2.1.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.

  • Page 34: Display The Setup Menu From A Pc

    2 Settings 2.2 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 110 for how to configure the access level.
  • Page 35 2 Settings IMPORTANT • When there are two or more [Set], [Register], and [Execute] buttons on the page, click the respective button to the edited setting item. <Example> When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked.

  • Page 36: About The Setup Menu Window

    2 Settings 2.2.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Easy Setup] button Displays the “Easy Setup” page. The “Easy Setup” page is used to set the connectivity to the Internet, as well as to set event actions such as alarm settings and camera action on alarm.
  • Page 37 2 Settings [Schedule] button Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to activate the VMD function and the SCD function. (®page 155) [Maintenance] button Displays the “Maintenance” page. System log check, firmware upgrade, status check and initialization of the setup menu can be carried out on the “Maintenance”...

  • Page 38: Use Easy Setup [Easy Setup]

    2 Settings 2.3 Use Easy Setup [Easy Setup] The “Easy Setup” page uses simple operations to set the following: – Make the camera image available on the Internet – Set event actions such as recording of a schedule/alarm to the SD memory card The “Easy Setup”...

  • Page 39: Configure An Event Action [Event Action]

    2 Settings Note • If the camera is used in Japan, select “Japan”. If the camera is used outside of Japan, select “Global”. The “Viewnetcam.com” service that is displayed when “Global” is selected cannot be used in Japan. [Service] Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”. After configuring “Viewnetcam.com”, click “Go to Viewnetcam.com Registration page”...
  • Page 40 2 Settings The current settings are displayed here. You can set event actions for SD schedule recording/alarm detection. Once the settings are completed in each setup menu, click the [Next] button to proceed. The setup flow is as follows. Note •...

  • Page 41: Configure The Schedule/Alarm (Event Function Type Setup Menu)

    2 Settings Flow of event action setup Event function type: Alarm Schedule Select the trigger (®page 39) (®page 46) according to the purpose of setting. VMD/SCD Event action setup: SD memory recording: SD memory recording: Configure the action H.265 H.265 conditions selected in (®page 44) (®page 46)

  • Page 42: Alarm: Configure The Vmd And The Scd (Alarm Setup Menu)

    2 Settings [SD memory card format] To format the SD memory card, click the [Execute] button. Once you click the [Execute] button, the “Format” confirmation screen will be displayed. If you click the [OK] button, the formatting will start. Once the “Format” completion screen is displayed, press the button.

  • Page 43: Alarm: Configure The Alarm Function Type (Alarm Function Type Setup Menu)

    2 Settings • Default: 5s Note • The duration of the alarm deactivation time can be specified for each type of alarm. For example, during the time when detections for VMD alarm are not made, detections for command alarms can be made.

  • Page 44: Alarm: Configure The Details For Sd Memory Recording Conditions

    2 Settings 2.3.2.4 Alarm: Configure the details for SD memory recording conditions The SD memory recording when an alarm is detected is configured in this section. [Frame rate] Select a frame rate for the H.265 to be recorded. Note • Refer to [Frame rate*] in “2.3.2.7 Schedule: Set SD memory recording (video recording setup menu)”...
  • Page 45 2 Settings • To configure e-mail related settings: Refer to page 124 for information about how to configure the above screen. [Set] button If you click the [Set] button, setup will be completed. [Back] button If you click the [Back] button, the video recording setup menu (®page 46) will be displayed. Operating Instructions...

  • Page 46: Schedule: Configure Sd Recording (Schedule Function Type Setup Menu)

    2 Settings 2.3.2.6 Schedule: Configure SD recording (schedule function type setup menu) The recording format for scheduled SD memory recording can be selected on this section. [Trigger] • SD memory recording: Records the H.265 image in the SD memory card at the scheduled time. [Recording format] “Stream(1)”, “Stream(2)”, or “Stream(3)”...
  • Page 47 2 Settings Unit: kbps When [16:9 (30fps mode)] is selected for [Image capture mode]: Frame rate (fps) Image capture size 320´180 640´360 1024 1280´720 1024 1024 1024 1536 1536 1536 2048 2048 1920´1080 1024 1536 1536 1536 1536 1536 1536 2048 2048 2048´1440...
  • Page 48 2 Settings Frame rate (fps) Image capture size 6.25 12.5 QVGA 1024 1024 1536 1280´960 1024 1024 1024 1536 1536 2048 2048 1600´1200 [Overwrite] Determine whether or not to overwrite images when the remaining capacity of the SD memory card becomes insufficient.
  • Page 49 2 Settings • To configure the schedule settings: Refer to page 155 for information about how to set the above screen. [Set] button If you click the [Set] button, setup will be completed. [Back] button If you click the [Back] button, the (video recording setup menu will be displayed. (®page 46) Note •...

  • Page 50: Configure The Basic Settings Of The Camera [Basic]

    2 Settings 2.4 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [SD memory card] tab, and the [Log] tab. 2.4.1 Configure the basic settings [Basic] Click the [Basic] tab on the “Basic”...
  • Page 51 2 Settings [Menu language] Select the language to initially display when the camera is accessed from the following. Auto/English/Japanese/Italian/French/German/Spanish/Chinese/Russian/Portuguese • Auto: The language used by the browser is automatically selected. If the language used by the browser is not supported by the camera, English is selected. •...
  • Page 52 2 Settings • Lower right: The information will be displayed at the lower right corner of the screen. • Default: Upper left Note • When [Image rotation] is set to “90 °” or “270 °”, only “Upper left” or “Lower left” can be selected for [Date/time position].
  • Page 53 2 Settings • Default: Upper left Note • When [Image rotation] is set to “90 °” or “270 °”, only “Upper left” or “Lower left” can be selected for [Camera title position]. [OSD] - [Character size] Select the character size of the date and time as well as text displayed in the image. •...
  • Page 54 2 Settings Note • When “4:3 (30fps mode)” or “4:3 (25fps mode)” is selected for “Image capture mode”, “90 °” and “270 °” are not available. U153x U253x U113x U213x • When [Image capture size] of any of JPEG(1), JPEG(2), Stream(1), Stream(2) and Stream(3) is set to “320x180”, “90 °”...
  • Page 55 PC in use. • Refer to our support website for information of PCs for which “Direct2D” is selectable. Our website (https://security.panasonic.com/training_support/support/info/ <Control No.: C0313>) [Viewer software (nwcv5Ssetup.exe)] - [Decoding Options] Select the decoding method for H.265 images on the “Live” page.
  • Page 56 2 Settings [Viewer software (nwcv5Ssetup.exe)] - [Smoother live video display on the browser (buffering)] Perform settings to display camera images on the viewer software. • On: Images are temporarily stored on the computer and are displayed smoother. • Off: Images are displayed in real-time and are not stored on the computer. •...

  • Page 57: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    Default: Use [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following.
  • Page 58 2 Settings • On: Overwrites when the remaining capacity of the SD memory card becomes insufficient. (The oldest image is the first to be overwritten.) • Off: Stops saving images on the SD memory card when the SD memory card becomes full. •...
  • Page 59 2 Settings When “Stream(3)” is selected, the settings for “Stream(3)” on the [Image] tab of the “Image” page will be changed to the settings for “Stream(3) & recording”. • When “Stream(1)”, “Stream(2)”, or “Stream(3)” is selected for “Recording format”, the settings of the following functions may be corrected.
  • Page 60 SD memory card. When the notification function is on, a notification will be sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD memory card becomes full. (®page 95, page 105) [Format] To format the SD memory card, click the [Execute] button.
  • Page 61 Possible duration of stream images (H.265) that can be saved on the SD memory card (as indications) For possible duration of stream images (H.265) that can be saved on the SD memory card, refer to our website below. https://security.panasonic.com/training_support/support/info/ <Control No.: C0307> Operating Instructions...

  • Page 62: Configure The Directory Of The Pc That Images Will Be Downloaded To [Log]

    2 Settings 2.4.3 Configure the directory of the PC that images will be downloaded to [Log] Click the [Log] tab on the “Basic” page. (®For menu display and how to operate, refer to page 34, page 34) The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section.

  • Page 63: Configure The Settings Relating To Images [Image]

    2 Settings 2.5 Configure the settings relating to images [Image] The settings relating to JPEG, H.265 images such as the settings of image quality, etc. can be configured on this page. The “Image” page has the [Image] tab, the [Image quality] tab. 2.5.1 Configure the settings relating to the image capture mode [Image] Click the [Image] tab on the “Image”...

  • Page 64: Configure The Settings Relating To Jpeg Images [Image]

    2 Settings 2.5.2 Configure the settings relating to JPEG images [Image] Click the [Image] tab on the “Image” page. (®For menu display and how to operate, refer to page 34, page 34) "Live" page (Initial display) Configure the settings relating to the initial images displayed on the “Live” page. [Initial display stream] Select the image to display on the “Live”...
  • Page 65 2 Settings JPEG Configure the settings such as “Image capture size”, “Image quality” of “JPEG(1)” or “JPEG(2)” on this section. Refer to page 66 for further information about the settings relating to H.265 images. [Image capture size] Select the image capture size to display the JPEG image. U154x U254x U114x...

  • Page 66: Configure The Settings Relating To Stream [Image]

    2 Settings 2.5.3 Configure the settings relating to Stream [Image] Click the [Image] tab on the “Image” page. (®For menu display and how to operate, refer to page 34, page 34) Configure the settings relating to H.265 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc.
  • Page 67 2 Settings • When “On” is selected for “Stream transmission” for “Stream(1)”, “Stream(2)”, or “Stream(3)”, the refresh interval of JPEG images is limited to a maximum of 3fps(30fps mode) or 3.1fps(25fps mode). [Internet mode] Select “On” when transmitting H.265 images via the Internet. It is possible to transmit stream without changing the broadband router settings configured for JPEG image transmission.
  • Page 68 2 Settings – Stream(3): 320´180 [Transmission priority] Select a transmission priority for “Stream” from the following. • Constant bit rate: H.265 images will be transmitted with the bit rate selected for “Max bit rate (per client)*”. • VBR: H.265 images will be transmitted with the frame rate selected for “Frame rate*” while maintaining the image quality level selected in “Image quality”.
  • Page 69 2 Settings * The range of bit rates that can be configured for H.265 bit rates differs depending on the “Transmission priority” and “Image capture size”. When “Constant bit rate”, “Frame rate”, or “Best effort” is selected for “Transmission priority” •...
  • Page 70 2 Settings [Smart Coding] - [AUTO VIQS] Maintains high image quality in the areas of the image containing moving objects, and reduces the transmission data volume in other areas of the image. • Off: Does not use “AUTO VIQS”. • On: Maintains high image quality in the areas of the image containing moving objects, and reduces the transmission data volume in other areas of the image.
  • Page 71 2 Settings [Multicast address] Enter the multicast IP address. Images will be transmitted to the designated IP address. • Available IPv4 address: 224.0.0.0 - 239.255.255.255 • Available IPv6 address: Multicast address starting with “FF” • Default: – Stream(1): 239.192.0.20 – Stream(2): 239.192.0.21 –...

  • Page 72: Configure The Settings Relating To Image Adjust, Zoom/Focus, Extra Zoom, Privacy Zone, Viqs [Image Quality]

    2 Settings 2.5.4 Configure the settings relating to image adjust, zoom/focus, extra zoom, privacy zone, VIQS [Image quality] Click the [Image quality] tab on the “Image” page. (®For menu display and how to operate, refer to page 34, page 34) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.

  • Page 73: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    2 Settings 2.5.4.1 Configure the settings relating to image quality (“Image adjust” setup menu) Click the [Setup>>] button of “Image adjust” on the [Image quality] tab of the “Image” page. (®page 72) The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window.
  • Page 74 2 Settings – When noise appears in the brighter area on the screen [Level] Adjust the super dynamic (SD) level. If you move the slider in the “+” direction, a subject with high contrast can be captured without over exposure or under exposure.
  • Page 75 2 Settings • Default: Off [Mask area] When mask area is set, the selected area is masked and you can adjust brightness. When “On” is selected for “Super Dynamic(SD)”, this setting is not available. Refer to page 81 for information on how to set the mask area. Light control mode [Light control mode] Select the light control mode from the following.
  • Page 76 2 Settings • Default: Max.1/30s IMPORTANT • If the following value is set for “Maximum shutter”, the frame rate may drop when the subject is dark. – A value longer than “Max.1/30s” (Max.2/30s/ Max.4/30s/ Max.6/30s/ Max.10/30s/ Max.16/30s) when the 30 fps mode is set for [Transmission priority] –...
  • Page 77 In such a case, use the schedule function to switch the color and the black & white mode. For how to set up, refer to the following our support website. https://security.panasonic.com/training_support/support/info/ <Control No.: C0314> [Level] Select the threshold illuminance level (brightness) to switch between the color mode and the black & white mode.
  • Page 78 2 Settings [Intensity control] U254x U253x U214x U213x U154x U153x Select On/Off to determine whether or not to activate the IR Light over exposure suppression function. • Default: Off White balance [White balance] Select a method of white balance adjustment from the following. White color can be adjusted by “Red gain”...
  • Page 79 2 Settings [Intelligent auto] Select On/Off to determine whether or not to activate the “Intelligent auto” function. “Intelligent auto” can detect conditions (back lighting, outdoor, night time, etc.) or moving objects and then automatically adjust the camera’s aperture, gain, shutter speed, and contrast in order to display moving objects more clearly.
  • Page 80 2 Settings [Chroma gain level] Adjusts the chroma level (color density). If you move the slider in the “+” direction, the colors will become loud and vivid. If you move the slider in the “-” direction, the colors will become subdued. Click the [Reset] button to reset the color to the default. •...

  • Page 81: Set Mask Areas

    2 Settings [Register] button The combination of settings used to adjust image quality that are currently displayed can be registered to the scene file displayed in “Scene file”. 2.5.4.2 Set mask areas This explains how to mask an area of the image and adjust brightness. When setting the mask area, set “Super Dynamic(SD)”...
  • Page 82 2 Settings Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (8´6). Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. Click the [End] button after completing masking areas.

  • Page 83: Adjust The Zoom And Focus [Wv-U2542L] [Wv-U2532L] [Wv-U1542L] [Wv-U1532L] [Wv-U2142L] [Wv-U2132L] [Wv-U1142] [Wv-U1132]

    2 Settings IMPORTANT • The mask area may move out of alignment if the setting for “Image capture mode” of the [Image] tab, or “Image rotation” of the [Basic] tab is changed after the mask area has been configured. Make sure to check the mask area after changing the settings.
  • Page 84 • When “Image capture size” is set to “640x360” or a higher resolution, image quality may deteriorate depending on the zoom ratio. For further information, refer to our website (https://security.panasonic.com/training_support/support/info/ <Control No.: C0124>). IMPORTANT • If optical zoom and extra optical zoom are configured after configuring settings for the mask area (®page 81), privacy zone (®page 87), VMD area (®page 98), VIQS area(®page 89), and SCD...
  • Page 85 [Adjusting method] Select the focus adjustment method upon switching between the color mode and the black & white mode. For further information, refer to our website (https://security.panasonic.com/training_support/support/info/ <Control No.: C0315>). •...

  • Page 86: Adjust The Angular Field Of View With Extra Zoom [Wv-U2540L] [Wv-U2530L] [Wv-U2140L] [Wv-U2130L] [Wv-U1130]

    2 Settings • Preset: Performs the preset movement to each specified focus position when switching between color and black & white images. The preset position is the focus position specified last time, which was automatically memorized for each of color images and black & white images. •...

  • Page 87: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    2 Settings 2.5.4.5 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image” page. (®page 72) When there is a zone that you do not want to display, set the zone as a privacy zone is filled with gray. Up to 8 privacy zones can be set.
  • Page 88 2 Settings [Area] The privacy zone will be set when an area is designated by dragging the mouse. Each zone can be overlapped. The zones are numbered sequentially from area 1. Note • Set the privacy zone larger than the size of an object to be hidden. [Status] Select “On”...

  • Page 89: Configure The Viqs Setting

    2 Settings 2.5.4.6 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image” page. (®page 72) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
  • Page 90 2 Settings [Delete] button Deletes the VIQS area. Click the button to delete the VIQS area. [Level] Configure the difference level in the image quality between specified areas and non-specified areas. The greater the difference level, the more the image quality of the non-specified area is reduced. This makes it possible to moderate the image data size.

  • Page 91: Configure The Viqs Area

    2 Settings 2.5.4.7 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 8 areas). → The specified area is set to area “1(White)”, and the outline is displayed. The areas are set in the area number order from number 1.
  • Page 92 2 Settings • To check the image after configuring VIQS, display an H.265 image on the “Live” page, or press the [Confirm] button under “Stream”. • The outputted bit rate changes depending on the subject. Confirm the bit rates with actual subjects used when operating the camera.

  • Page 93: Configure The Alarm Settings [Alarm]

    Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.

  • Page 94: Configure The Settings Relating To The Camera Action On Alarm Occurrence [Alarm]

    (®page 96) [Panasonic alarm protocol] Click “Panasonic alarm protocol notification >>” to display the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs. The setup menu will be displayed in a newly opened window. (®page 97) [HTTP alarm notification] Click “HTTP alarm notification setup >>”...

  • Page 95: Configure Settings Relating To Alarm E-Mail Notifications

    2 Settings 2.6.2.1 Configure settings relating to alarm E-mail notifications Click “E-mail server >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 94) Refer to page 124 for information on configuration for these settings. Operating Instructions...

  • Page 96: Configure Settings Relating To Recording To An Sd Memory Card When An Alarm Occurs

    2 Settings 2.6.2.2 Configure settings relating to recording to an SD memory card when an alarm occurs Click “SD memory card setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 94) Refer to page 57 for information on configuration for these settings. Operating Instructions...

  • Page 97: Configure Settings Relating To Panasonic Alarm Protocol Notification When An Alarm Occurs

    2.6.2.3 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click “Panasonic alarm protocol notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 94) Refer to page 106 for information on configuration for these settings.

  • Page 98: Configure Settings Relating To Http Alarm Notification When An Alarm Occurs

    2 Settings 2.6.2.4 Configure settings relating to HTTP alarm notification when an alarm occurs Click “HTTP alarm notification setup >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 94) Refer to page 108 for information on configuration for these settings. 2.6.3 Configure the VMD settings [VMD area] Click the [VMD area] tab on the “Alarm”...
  • Page 99 2 Settings • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages that may occur. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [All areas] button When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)”...

  • Page 100: Set The Vmd Areas [Vmd Area]

    When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 105) VMD information addition [Information addition] Select “On”...
  • Page 101 2 Settings Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.

  • Page 102: Configure The Scd Settings [Scd Area]

    2 Settings 2.6.5 Configure the SCD settings [SCD area] Click the [SCD area] tab on the “Alarm” page. (®For menu display and how to operate, refer to page 34, page 34) By configuring SCD (scene change detection) setting, it is possible to issue an alarm when a camera is covered with something or the camera direction is changed to shoot a different subject.
  • Page 103 2 Settings • When the image color is close to monochrome, detection of SCD alarms may become difficult. When no alarms is detected, increase “Detection sensitivity” or set smaller “Detection area”. [Status] Select “On” or “Off” to determine whether or not to perform SCD. •...

  • Page 104: Set The Scd Areas [Scd Area]

    2 Settings SCD information addition [Information addition] Select “On” or “Off” to determine whether or not to add SCD information to superimposed image data. • Default: Off 2.6.6 Set the SCD areas [SCD area] Set the areas to activate the SCD (scene change detection) function. IMPORTANT •...

  • Page 105: Configuration Of The Settings Relating To Alarm Notification [Notification]

    Click the [Notification] tab on the “Alarm” page. (®For menu display and how to operate, refer to page 34, page 34) The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section. Operating Instructions...

  • Page 106: Configure The Settings Relating To Panasonic Alarm Protocol

    2.6.7.1 Configure the settings relating to Panasonic alarm protocol Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 107 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.

  • Page 108: Configure The Settings Relating To Http Alarm Notification

    2 Settings IMPORTANT • When entering the host name of the “Destination server address”, the DNS settings on the [Network] tab of the “Network” page must be configured. (®page 119) • Confirm that the destination IP addresses are registered correctly. When a registered destination does not exist, notification may be delayed.
  • Page 109 2 Settings • Available number of characters: 0 - 63 characters • Unavailable characters: " & : ; \ [Password] Enter the password to access the HTTP server. • Available number of characters: 0 - 63 characters • Unavailable characters: " & [Notification data] Enter the notification data to add after the destination HTTP server addresses set in [Address 1] - [Address •...

  • Page 110: Configure The Settings Relating To The Authentication [User Mng.]

    2 Settings 2.7 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or a mobile terminal/tablet device can be configured on the “User mng.” page. The “User mng.”...
  • Page 111 2 Settings Note • When user authentication has failed to pass (authentication error) 8 times within 30 seconds using the same IP address (PC), access to the unit will be denied for a while. [User auth.] Select “On” or “Off” to determine whether or not to authenticate the users. •...
  • Page 112 For the model No. and the firmware version of applicable products, refer to the following our support web site. https://security.panasonic.com/training_support/support/info/ <Control No.: C0701> [User name registration] At the time of new registration, register a new user name in [User name]. Click [ ] in “User name...

  • Page 113: Configure The Settings Relating To The Host Authentication [Host Auth.]

    2 Settings • Default: – Camera control: All are checked – Live only: All are not checked – Guest User: All are not checked Note • If you have set “User authentication” to “Off”, and “Guest User” to “Not use”: The “Access Level”...

  • Page 114: Configure Ieee 802.1X [Ieee 802.1X]

    2 Settings • Default: Off IMPORTANT • Set “Host auth.” to “On” after registering the IP address of the PC. • If “On” is selected for “User auth.”, the user authentication is required regardless of the host authentication settings. [IP address] Enter the IP address of the PC to be allowed to access the camera.
  • Page 115 2 Settings procedure changes according to [EAP method], configure using the following procedure. If “On” is selected for [IEEE 802.1X], start configuring settings with “Off” selected for [IEEE 802.1X]. [IEEE 802.1X] Select “On” or “Off” to determine whether or not to perform port authentication using IEEE 802.1X. •...
  • Page 116 2 Settings Item Specifications Remarks Max. number of certificates included 1 pc. — in the PEM format Max. size of certificate Approx. 10 kB — [CA Certificate] - [Information] not installed: indicates that the certificate is not installed. CA certificate host name: indicates that the certificate is installed. Expired: indicates that the certificate is expired.
  • Page 117 2 Settings Item Specifications Remarks Max. number of certificates included 6 pc. — in the PEM format Max. size of certificate (including Approx. 10 kB — intermediate CA Certificate) [Client Certificate] - [Information] not installed: indicates that the certificate is not installed. Certificate host name: indicates that the certificate is installed.
  • Page 118 2 Settings Example of CA Certificate check screen Example of Client Certificate check screen IMPORTANT • After selecting “On” for “IEEE 802.1X”, if access to the camera fails for some reason, connect to a switch or port without authentication. It disables IEEE 802.1X, and enables access to the camera. •...

  • Page 119: Configuring The Network Settings [Network]

    2 Settings 2.8 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 2.8.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. (®For menu display and how to operate, refer to page 34, page 34) The following information is required to configure the network settings.
  • Page 120 2 Settings IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...
  • Page 121 2 Settings Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera. Do not enter an IP address already in use (for the PCs and the other network cameras).
  • Page 122 2 Settings configure IPv6 address including prefix information provided from the IPv6 compatible router. Refer to the manuals provided with the router for further information. [Default gateway] When “On” is selected for “Manual” of IPv6 network, enter the default gateway of IPv6 network of the camera. •...
  • Page 123 2 Settings [Bandwidth control(bit rate)] Select the total bit rate for data transmission from the following. Unlimited/ 64kbps/ 128kbps/ 256kbps/ 384kbps/ 512kbps/ 768kbps/ 1024kbps/ 2048kbps/ 4096kbps/ 6144kbps/ 8192kbps/ 10240kbps/ 15360kbps/ 20480kbps/ 25600kbps • Default: 25600kbps Note • When “Bandwidth control(bit rate)” is set low, taking a picture using the snap shot button may not function depending on the usage environment.

  • Page 124: Configure Advanced Network Settings [Advanced]

    2 Settings 2.8.2 Configure advanced network settings [Advanced] Click the [Advanced] tab on the “Network” page. (®For menu display and how to operate, refer to page 34, page 34) The settings related to SMTP (E-mail), NTP, UPnP, HTTPS, DDNS, SNMP, QoS can be configured in this section.
  • Page 125 2 Settings [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. – When an alarm is detected (“Alarm”) –...
  • Page 126 2 Settings [Sender’s E-mail address] Enter the E-mail address of a sender. The entered E-mail address will be displayed in the “From” (sender) line of the sent E-mails. • Available number of characters: 3 - 128 characters • Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_), and the hyphen (-).

  • Page 127: Configure The Settings Relating To The Ntp Server

    2 Settings • Cause of alarm: The cause of alarm %p% is added in the e-mail body. %p% is replaced by the cause of alarm and sent. – For VMD alarm: “VMD” – For SCD alarm: “SCD” – For command alarm: “CMD” •...
  • Page 128 2 Settings IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.

  • Page 129: Configure The Upnp Settings

    2 Settings • Default: 123 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. •...

  • Page 130: Configure The Https Settings

    2 Settings For Windows 8.1 Right-click [Start] ® select [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings] ® click [Save changes] ® Complete For Windows 10 [Start] ®...

  • Page 131: Configure The Settings Relating To Ddns

    2 Settings [CA Certificate - CA Certificate install] Installs the CA certificate (security certificate) issued by CA (Certificate Authority) and displays the information of the installed CA certificate. To install the CA certificate, click the [Browse...] button to display the [Open] dialog box, and select the file of the CA certificate issued by CA, and click the [Execute] button.
  • Page 132 2 Settings Refer to page 149 for how to configure the settings relating to DDNS. [Area] Select the region where the camera is installed. Japan/Global Note • If the camera is used in Japan, select “Japan”. If the camera is used outside of Japan, select “Global”.

  • Page 133: Configure The Settings Relating To Snmp

    2 Settings 2.8.2.6 Configure the settings relating to SNMP The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager. When using the SNMP function, contact the network administrator. [SNMP version] Select the SNMP version to be used.

  • Page 134: Configure The Qos Settings

    2 Settings [SNMPv3] - [Password] Set the SNMPv3 password. • Available number of characters: • If the authentication method is MD5: Empty field or 8 - 16 characters • If the authentication method is SHA1: Empty field or 8 - 20 characters •...
  • Page 135 2 Settings [Panasonic alarm protocol notification DSCP(0-63)] Enter the packet priority for Panasonic alarm protocol notification. • Available values: 0 - 63 • Default: 0 Shaping of stream [Shaping of stream] Select On/Off to determine whether or not to control the H.265 image data so that it does not burst. It is effective in situations such as when a network device loses video data from the camera, but the video display may be delayed.

  • Page 136: How To Configure Https Settings

    2 Settings 2.8.3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. HTTPS settings can be configured by either using the Self-signed Certificate, or using a CA certificate that you obtained by yourself from the CA (CA: Certification Authority).

  • Page 137: Generation Of The Crt Key (Ssl Encryption Key)

    2 Settings Note • To use the CA certificate, you need to apply for the approval and the issue of CA certificate by CA. • Either of the self-signed certificate or the CA certificate is available. If both of them are installed, the CA certificate will be used prior to the self-signed certificate.

  • Page 138: Generation Of The Self-Signed Certificate (Security Certificate)

    2 Settings key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 2.8.3.2 Generation of the self-signed certificate (security certificate) IMPORTANT • If the CRT key is not generated, it is impossible to generate the self-signed certificate. Click the [Execute] button of “Self-signed Certificate - Generate”.
  • Page 139 2 Settings Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • The available characters for [Common Name], [State], [Locality], [Organization], [Organizational Unit] are 0-9, A-Z, a-z and the following marks. - .

  • Page 140: Generation Of Csr (Certificate Signing Request)

    2 Settings • When “HTTP” is selected for “Connection”, it is impossible to delete the self-signed certificate. 2.8.3.3 Generation of CSR (Certificate Signing Request) IMPORTANT • If the CRT key is not generated, it is impossible to generate the CSR. •...

  • Page 141: Installation Of The Ca Certificate

    2 Settings Note • To use the CA certificate, follow the requests from the CA about the information to be entered. • The available characters for [Common Name], [State], [Locality], [Organization], [Organizational Unit] are 0-9, A-Z, a-z and the following marks. - .

  • Page 142: Configuration Of The Connection Protocol

    2 Settings • When the [Confirm] button is clicked, the registered information of the CA certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) • When the [Delete] button is clicked, the installed CA certificate will be deleted. •...

  • Page 143: Access The Camera Using The Https Protocol (For Ca Certification)

    2 Settings If the camera is accessed using the HTTPS protocol for the first time, the warning window will be displayed. In this case, follow the instructions of the wizard to install the self-signed (security) certificate. (®page 144) • When using CA certificate: In advance, install the root certificate and intermediate certificate on the browser in use.

  • Page 144: Install The Security Certificate

    2 Settings When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. IMPORTANT • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
  • Page 145 2 Settings Click “Certificate error” over the URL, and click “View certificates”. Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. • Right click [iexplore] under “C:\Program Files\Internet Explorer” and select [Run as Administrator]. Operating Instructions...
  • Page 146 2 Settings Select the store location to be displayed in the Certificate Import Wizard, and then click the [Next] button. Note • When “Local machine” is selected for “Store Location” and the [Next] button is clicked, the dialog window saying “Do you want to allow this app to make changes to your device?” will be displayed. In this case, click the [Yes] button.
  • Page 147 2 Settings Select “Trusted Root Certificate Authorities”, and click “OK”. Click “Next”. Operating Instructions...
  • Page 148 2 Settings Click “Finish”. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Operating Instructions...

  • Page 149: How To Configure The Settings Relating To Ddns

    2 Settings Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate error” will not be displayed. 2.8.6 How to configure the settings relating to DDNS When activating the DDNS function using the camera, either of the following DDNS services is available. •...
  • Page 150 2 Settings Configuration of the DDNS service (Example of the “Viewnetcam.com” service) DNS server Internet Provider “Viewnetcam.com” service server Remote site Global address is changed. The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynamic.

  • Page 151: When Using The "Viewnetcam.com" Service

    2 Settings 2.8.6.1 When using the “Viewnetcam.com” service [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com”. [Your Account Link] When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed in a newly opened window. Register the information in the registration window to enroll in the “Viewnetcam.com”...
  • Page 152 2 Settings When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser. Register the information for “Viewnetcam.com” by following the instructions of the wizard. → When the message “The new camera is successfully registered to Viewnetcam.com”...

  • Page 153: When Using "Dynamic Dns Update

    2 Settings Checking the information registered for the “Viewnetcam.com” service It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®page 164) 2.8.6.2 When using “Dynamic DNS Update” [Host name] Enter the host name to be used for the Dynamic DNS Update service. •...

  • Page 154: When Using "Dynamic Dns Update(Dhcp)

    2 Settings 2.8.6.3 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. •...

  • Page 155: Configure The Settings Relating To The Schedules [Schedule]

    2 Settings 2.9 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • VMD permission • SCD permission • Access permission • SD memory recording •...
  • Page 156 2 Settings Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. • VMD permission: The VMD function will be active during the period of the schedule. Schedule settings are not required when continuously using VMD.
  • Page 157 2 Settings • Recording to SD (Recording stream): The SD recording configured in “Recording stream” will be performed at the designated time in the schedule. Only available when a stream is selected in “Recording format”. • Image adjust 1: Scene 1: Images are set to the image settings of “Scene file 1” at the designated time in the schedule.

  • Page 158: How To Set The Schedules

    2 Settings 2.9.1 How to set the schedules Select an action to be assigned to the schedule from “Schedule mode”. Check the check box of the desired day of the week of “Schedule”. → The selected day of the week will be validated for the schedule. To designate time, select the desired “hour”...
  • Page 159 2 Settings Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. Operating Instructions...

  • Page 160: How To Delete The Set Schedule

    2 Settings 2.9.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 161 2 Settings Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...

  • Page 162: Maintenance Of The Camera [Maintenance]

    2 Settings 2.10 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and the [Data] tab.
  • Page 163 Click the [Browse...] button and designate the downloaded firmware. Note • The latest firmware upgrade is posted on our website. – When using the camera in Japan https://sol.panasonic.biz/security/support/index.html – When using the camera outside of Japan https://security.panasonic.com/training_support/support/ Operating Instructions...

  • Page 164: Check The Status [Status]

    2 Settings Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Default: Do not reset the settings to the default after the upgrade. Note • Note that the settings cannot be restored after an initialization is operated. Click the [Execute] button.
  • Page 165 2 Settings The status of this camera can be checked on this page. Viewnetcam.com [Server] The URL of the “Viewnetcam.com” service server will be displayed. [Status] The registration status for the “Viewnetcam.com” will be displayed. [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com” will be displayed. UPnP [Port number(HTTP), Port number(HTTPS)] The port number that is set for UPnP port forwarding will be displayed.
  • Page 166 The self check result of the hardware will be displayed. Note • Refer to our website (https://security.panasonic.com/training_support/support/info/ <Control No.:C0111>) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check).

  • Page 167: Reset The Settings/Reboot The Camera [Default Reset]

    Note • Refer to our website (https://security.panasonic.com/training_support/support/info/) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check).

  • Page 168: Settings Data/Backing Up Or Restoring Logs [Data]

    2 Settings Note • Refer to the supplied “Installation Guide” for more information about initializing the network settings (®page 119). • If “Diag.” of the alarm or e-mail notification function is selected, a notification of error will be sent to “Destination E-mail address”...

  • Page 169: Display Our Support Website [Support]

    2 Settings Restore [Setup data] Press the [Browse...] button and select the setup data files to restore. Click the radio button respective to the desired option to determine whether or not to also restore network related setting contents. Click the [Execute] button to start restoring. Do not perform operations until the restoration is complete. (The camera will be rebooted when the restoration is complete.) Make sure to set the file name of setup data files used when restoring to “model name.dat”.
  • Page 170 2 Settings If you cannot display the website, access our website (https://security.panasonic.com/training_support/support/qr_sp_select/). Operating Instructions...
  • Page 171 3 Others 3 Others 3.1 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server.
  • Page 172 3 Others Category Indication Description Connection error No response from the • The “Viewnetcam.com” server may be Viewnetcam.com server. down. Ask the network administrator. File transfer error. • Internal error Undefined error. An error relating to the “Viewnetcam.com” function occurred. Check if the “Viewnetcam.com”...
  • Page 173 3 Others Log indications relating to HTTPS Category Indication Description HTTPS Certificate Signing Request - • Generation of the CSR (Certificate Signing Generated Request) is complete. CA Certificate - Installed • Installation of the CA certificate is complete. CA Certificate - Deleted •...
  • Page 174 3 Others Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the error IP address of the destination of notification is configured correctly.
  • Page 175 3 Others 3.2 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages...
  • Page 176 3 Others Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 177 3 Others Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 178 3 Others Symptom Cause/solution Reference pages It takes time to display the • Are you accessing the camera in the HTTPS mode? screen. In this mode, the refresh interval becomes slower due to decode procession. • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server.
  • Page 179 3 Others Symptom Cause/solution Reference pages No image is displayed. • Is the viewer software installed on the PC? Install the viewer software on a PC. • When performing a recording of a stream with a high bit rate on the SD memory card, there may be cases where live image of the same stream cannot be displayed.
  • Page 180 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 181 3 Others Symptom Cause/solution Reference pages • The firewall function of the anti-virus software may be filtering the port of the camera. Exclude the port number of the camera from the list of the port numbers to be filtered by the anti-virus software.
  • Page 182 “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic Corporation`.” The following message is • Select [Install]. The “Security Warning” window displayed on the information will be displayed. Click the [Install] button on the bar.
  • Page 183 3 Others Symptom Cause/solution Reference pages Images are not fit in the • When “120 DPI” or higher is selected for “DPI frames. setting”, they may not be displayed correctly. When using Windows 10: Right-click on the desktop, click “Display settings”, and then move the slider of “Change the size of text, apps, and other items”...
  • Page 184 For Europe and other countries: http://www.panasonic.com Panasonic i-PRO Sensing Solutions Co., Ltd. Fukuoka, Japan Authorised Representative in EU: Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany © Panasonic i-PRO Sensing Solutions Co., Ltd. 2020 PGQP2976ZA N0520-0...

This manual is also suitable for:

Wv-u1500 seriesWv-u2100 seriesWv-u1100 series

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