Troubleshooting - Instant Pot Duo Plus 30 v2 Get Started

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Troubleshooting

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Get in touch with Customer Care by email at support@instantpot.com.au or by phone at 1800
251 643 or (02) 9317 1000.
Problem
The sound of power switching and
expanding pressure board when
Occasional
changing temperatures.
clicking or light
cracking sound.
Bottom of the inner pot is wet.
Sealing ring is not properly installed.
Float valve is in the popped-up position.
Difficulty closing
the lid.
Contents in multi-cooker are still hot.
DO NOT attempt to force the lid open.
Pressure inside the multi-cooker.
Difficulty opening
the lid.
Float valve stuck in the popped-up
position due to food debris
or residue.
The inner pot is
Cooling of the inner pot may create
stuck to the lid
suction, causing the inner pot to
when the multi-
adhere to the lid.
cooker is opened.
Possible reason
Contents may be under pressure. To avoid scalding injury,
Try this
This is normal; no action needed.
Wipe exterior surfaces of the inner pot. Make
sure the heating element is dry before inserting
the inner pot back into the multi-cooker base.
Reposition the sealing ring. Make sure it is snug
behind the sealing ring rack.
Gently press the float valve downward with
a long utensil.
Hold the quick release switch in the Vent
position as you lower the lid onto the multi-
cooker base slowly, allowing heat
to dissipate.
Release pressure according to recipe.
Only open the lid after the float valve
has dropped down.
Release pressure completely, then tap the float
valve gently with a long utensil.
Open the lid cautiously, then thoroughly clean
the float valve, surrounding area, and
lid before next use.
To release the vacuum, move the quick release
switch to the Vent position.
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This manual is also suitable for:

Duo plus 60 v2Duo plus 80 v2

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