Troubleshooting - Instant Pot DUOTM NOVA Safety, Maintenance & Warranty

Multi-use pressure cooker
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Troubleshooting

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Problem
Difficulty closing
lid
Difficulty opening
lid
Inner pot is
stuck to lid when
cooker is opened
Steam leaks from
side of lid
5
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Possible Reason
Sealing ring not properly installed
Float valve in the popped-up position
Contents in cooker are still hot
Pressure inside the cooker
Float valve stuck at the popped-up
position due to food debris or residue
Cooling of inner pot may create suction,
causing inner pot to adhere to the lid
No sealing ring in lid
Sealing ring damaged or not properly
installed
Food debris attached to sealing ring
Lid not closed properly
Sealing ring rack is warped or off-centre
Inner pot rim may be misshapen
Reposition sealing ring, ensure it is snug
behind sealing ring rack.
Gentlypressthefloatvalvedownwardwitha
long utensil.
Turn steam release handle to "Venting"
position, then lower lid onto cooker base
slowly, allowing heat to dissipate.
WARNING
Release pressure according to recipe; only
openlidafterfloatvalvehasdroppeddown.
Contents may be under pressure; to avoid
scalding injury, do not attempt to force lid
open.
Ensure steam is completely released by quick
releasingpressure,thenpressfloatvalve
gently with a long utensil.
Open lid cautiously and thoroughly clean
floatvalve,surroundingarea,andlidbefore
next use.
To release the vacuum, turn steam release
handle to "Venting" position.
Install sealing ring.
Replace sealing ring.
Remove sealing ring and clean thoroughly.
Open, then close lid.
Remove sealing ring from lid, check sealing
ring rack for bends or warps. Contact
Customer Care.
Check for deformation and contact Customer
Care.
Solution

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