Ghz Wlan Led, 5 Ghz Wlan Led, Or Both Wlan Leds Are Off; Lan Led Is Off In A Setup With A Power Adapter - NETGEAR WAX214 User Manual

NETGEAR WiFi 6 AX1800/AX3600 Dual Band PoE/PoE+ Access Points, WAX214 and WAX218
2.4 GHz WLAN LED, 5 GHz WLAN LED, or both WLAN LEDs
are off
If the 2.4 GHz WLAN LED, 5 GHz WLAN LED , or both WLAN LEDs are off, do the
following:
• Both WLAN LEDs are off: If both WLAN LEDs are off and you did not disable the
LEDs (see Control the LEDs on page 109), the WiFi radios are probably off too. For
more information about enabling or disabling the WiFi radios, see Set up a WiFi
on/off schedule for an SSID on page 75.
• One WLAN LED is off: If only one WLAN LED is off, the associated radio band
(2.4 GHz or 5 GHz) is probably disabled on all active WiFi networks (SSIDs). For
example, if the 5 GHz WLAN LED is off but the 2.4 GHz WLAN LED is lighting, the
5 GHz radio band is probably disabled for each active SSID. For more information,
see Configure a WiFi network that is open or secured with WPA2 or WAP3 personal
security on page 49 or Configure a WiFi network that is secured with WPA2 or WAP3
enterprise security on page 53.
If the error persists, a hardware problem might exist. For recovery instructions or help
with a hardware problem, contact technical support at netgear.com/support.

LAN LED is off in a setup with a power adapter

If the LAN LED is off when you use a power adapter to provide power to the access
point and you did not disable the LEDs (see Control the LEDs on page 109), check the
following:
• Make sure that the Ethernet cable connectors are securely plugged in at the access
point LAN/PoE (model WAX214) or LAN/PoE+ (model WAX218) port and the network
device.
• Make sure that the connected network device is actually turned on.
• Make sure that you are using the correct Ethernet cable. Use a standard Category
5 Ethernet patch cable. If the network device incorporates Auto Uplink™ (MDI/MDIX)
ports, you can use either a crossover cable or a normal patch cable.
Note: Unless you disabled the LEDs, both the Power LED and the LAN LED light when
the access point receives power through its PoE port (model WAX214) or PoE+ port
(model WAX218). If these LEDs do not light when you connect an Ethernet cable, see
Power LED remains off on page 127.
Perform Diagnostics and
Troubleshooting
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