Empatica EmbracePlus Instructions For Use Manual page 16

the Care App and the Care Portal takes place through a cellular data
connection or WiFi, based on user preference.
CLOUD AND NETWORK DEPENDENCIES
Empatica's Care App can only transmit physiological parameters to the
Care Portal if there is an active cellular data connection or WiFi. The
Quality of Service of this connection is determined by your cellular plan.
Data transfer to the Care Portal might be delayed in case of poor cellular
coverage, WiFi issues or limited cellular data plan.
In case of missing cellular data or Wifi connection, or in the rare event of
the unavailability of Empatica's servers, you should continue to wear
EmbracePlus and use the Care App as your physiological parameters will
continue to be collected. You shall promptly solve the underlying issue
causing the absence of cellular data or WiFi connection. Once cellular
data or the WiFi connection is restored, the collected data will be
transmitted to the Care Portal. Empatica's servers reside on an AWS
infrastructure that guarantees an uptime of our cloud infrastructure >
99.95%.
PASSWORD POLICY, PASSWORD EXPIRATION AND
AUTO-LOGOUT
A combination of username and password are used to control access to
the Care App.
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