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2. Click Service Tag Settings.
3. Enter the Service Tag.
NOTE:
You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
4. Click Ok.
5. Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide for your version of iDRAC at
Dell.com/idracmanuals.
Import server profile
Use the backup image file to import or restore the configuration and firmware for the system without a reboot.
Prerequisites
The system must support iDRAC9, and you need to know the first two digits of the iDRAC firmware version.
About this task
The Integrated Dell Remote Access Controller 9 User's Guide, available at https://www.dell.com/idracmanuals, provides
additional information.
The following KB articles, available from the Online Support website, provide instructions to retrieve the iDRAC Enterprise
license from the Dell Digital Locker:
● Accessing Dell Electronic Entitlement (DEE) Portal
● FRU guide for DD6900, DD9400, DD9900
● iDRAC9 Enterprise license retrieval from Dell Digital Locker
If you are unable to access the Digital Locker, contact Dell Support and provide them with the system Service Tag number to
receive the iDRAC Enterprise license.
Upgrade the identity module firmware
Manually upgrade the identity module firmware after replacing the system board and entering the service tag number.
Prerequisites
The .pm firmware file must be on the local system you are using to connect to iDRAC.
Steps
1. Using your laptop, connect a USB port on laptop to the console port on the front of the PowerProtect system. Use the
default IP address 192.168.0.120.
2. Login with the user name root and the password calvin.
3. Select Maintenance > System Update > Manual Update.
4. Select Local for the location type.
5. Click Choose File to browse for the firmware file on the local system. Note the version number in the file name.
6. Click Upload to upload the file to the PowerProtect DD system.
7. Select the firmware file in the Upgrade Details area and click Install.
The system displays a confirmation that it added the identity module firmware upgrade to the job queue. Click Job Queue to
check the status. The job will complete in approximately one minute.
8. Select Dashboard > Power Off System to shut the system down.
9. Remove the AC power cords from the back of the system and wait five seconds before reconnecting them.
10. Press the power button to power the system back on.
The life cycle controller will upgrade the identity module firmware during the system boot process.
11. After the system reboot, log back into iDRAC with the user name root and the password calvin.
Replace the system board
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