Error Codes - England's Stove Works 25-CBPAH Installation & Operation Manual

Error codes, or "E‐Codes," are alphanumeric codes that will appear in the Heat Range and Blower Speed
windows of the Control Board if the unit experiences an abnormal condition. Error codes are the control
board's way of telling the user that something isn't operating correctly within the stove, and that the unit
should be carefully inspected before reigniting. See the "Trouble‐Shooting Guide," page 31, for additional
information on error codes.
E‐0
 When this is displayed in the control board windows (typically when restarting after an "E‐Code"
shutdown), it means there are currently no errors and the stove will begin normal operation.
E‐1
 This error code is not used on this stove. If it is displayed in the control board windows, please
contact Technical Support and they will diagnose the cause of the false code.
E‐2
 When this code is displayed in the control board window it indicates a failure to light. Although the
stove may have ignited the pellets, the control board did not register a high enough temperature to
determine the fire was lit. If a fire was ignited, wait for the unit to cool, clean the burnpot and
restart the unit.
E‐3
 This error code indicates the preset maximum allowable exhaust temperature was exceeded.
Commonly referred to as "Over‐Firing," the E‐3 code means something in the stove is causing the
exhaust gas to be hotter than expected.
E‐4
 This code is displayed based on a drop in the exhaust temperature. This code means the fire or
"proof of flame" has been lost. It usually results from the hopper being empty.
unexplainable, or if you have any other questions about error codes
Hopper Lid Safety Switch ‐ This unit is also equipped with a hopper lid safety switch (Part # AC‐HLSB)
which is directly connected to the auger motor. In the event the hopper lid is left open while the
stove is in operation, the hopper lid switch will prevent the auger from turning. This is to prevent
byproducts of combustion from entering the home through the open hopper lid and also to simply
prevent operation with the hopper lid open. Improper hopper lid safety switch operation will result
in an auger that will not turn and therefore a stove that will not burn. NEVER place your hand or any
object near the auger while the stove is connected to power.
IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING THE UNIT AS SPECIFIED, AND
ENGLAND'S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT, OR DUE TO UNSAFE INSTALLATION OR
ERROR CODES
If an error code continues to display, if the error code seems
and what they mean, please contact Technical Support at
REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY QUESTIONS.
(800) 245‐6489.
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