Warranty - Fisher & Paykel DCS WOSV230 Service Manual

What are our & your liabilities under warranty, what's covered and for how long?
OUR PROMISE TO YOU
In the relevant warranty period and with the coverage and payment terms as detailed
below and in the table opposite, we (Fisher & Paykel Appliances Inc., the warrantor)
guarantee to repair or replace a defective part or product anywhere in the United States
and Canada.
IF WE CANNOT REPAIR
If we cannot repair a defective part of the product after a reasonable number of
attempts, at our option we may replace the part or the product, or provide you with a
full refund of the purchase price of the product, excluding installation and other charges.
SERVICE PROVIDER & HOURS
All service under warranty shall be provided by Fisher & Paykel Appliances Inc. or its
Authorized Service Agent during normal business hours.
PROOF OF PURCHASE
You may be required to provide reasonable proof of the product's date of purchase
before it can be serviced under warranty.
TRAVEL & SHIPPING COSTS
Our technician will travel to the location of the product at our expense, except if the
product is installed:
in Alaska or
O
in a motor vehicle, boat or similar mobile facility or
O
in a geographically isolated location with limited or restricted access,
O
in which case you must bring the product or mobile construction containing it to the
service center at your expense or pay for the technician's travel to the location of the
product.
What are the conditions of the warranty coverage detailed above?
This warranty extends to the original and any succeeding owner of a DCS by Fisher &
O
Paykel indoor product purchased for ordinary single-family home use.
Your product must have a defect that occurred in normal domestic use. Commercial
O
use is not covered. See further below for examples of what else is NOT covered by the

warranty.

You must have reasonable proof of the date of purchase.
O
The product must be in the country where it was purchased. In Canada, the product
O
needs to have been purchased through the Canadian distribution channel to ensure
regulatory compliance.
Examples of what is NOT covered by warranty
A. Service calls that are not related to any defect in the product. You will be charged
for the cost of the service call if the problem is not found to be a product defect. For
example:
a. Correcting faulty installation of the product
b. Providing adequate electrical, exhausting, and other connection facilities for correct
installation
c. Instructing you how to use the product
d. Replacing house fuses, resetting circuit breakers, correcting house wiring or
plumbing, or replacing light bulbs
e. Correcting faults caused by the user
f. Changing the setup of the product
g. Correcting earlier unauthorized modifications of the product
h. Correcting damage caused by pests like rats, cockroaches etc.
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12 WARRANTY