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Factory reset
About this task
Users can perform a factory reset of the Windows 10 IoT Enterprise 2019 LTSC on the EGW-3200 using the recovery operating
system image on the boot partition. This resets the run-time image back to the standard Windows system, which does not
contain any ODM-installed drivers. Users can download the necessary drivers from the Dell Technologies
Steps
1. Connect a keyboard, mouse, and monitor to the system.
2. Power on the Edge Gateway and boot to the operating system's desktop.
3. Click the Start icon, hold the Shift key and click Restart.
4. Select Troubleshoot > Reset this PC.
5. Select Reset this PC > Remove everything.
6. Select Fully clean the drive > Reset.
System restore and backup recovery
Create a recovery drive
About this task
To recover from a major issue such as hardware failure, a recovery drive is needed to reinstall Windows 10. This section explains
how to create a USB recovery drive. Personal files and any applications that did not come with the system will not be backed
up.
Use a minimum of 4 GB USB storage and all data in the USB storage will be deleted. Perform the following steps to create a
USB-based recovery drive.
Steps
1. In the search box next to the Start button, search for Create a recovery drive and then select it. You might be asked to
enter an admin password or confirm your selection.
2. When the tool opens, make sure Back up system files to the recovery drive is selected and then select Next.
3. Connect a USB drive to your PC, select it, and then select Next.
4. Select Create. Many files need to be copied to the recovery drive, so this might take a while. After successfully creating the
recovery drive, click Finish.
Create a system image
About this task
After successfully logging into Windows 10, the user can create a system image which can be used to restore the system in case
of a Windows OS crash or hard disk failure.
Steps
1. Select Control Panel and Navigate to Control Panel\System and Security\Backup and Restore (Windows 7).
2. In the Backup and Restore (Windows 7) window, click Create a system image in the upper-left corner.
Setting Up the Windows 10 Operating System
Support
Site.
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