If You Need Assistance - Maserati Ghibli 2016 Owner's Manual

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minimal daily charge. If you need a
rental vehicle, it is advisable to make
these arrangements prior to the visit,
for example when you call to set the
appointment.

If You Need Assistance

The manufacturer/Maserati and its
Authorized Dealers/Service Network
set highest priority to the client's
satisfaction with the products and
services.
Warranty service must be performed
by an Authorized Maserati
Dealer/Service Center.
Should there be any issues, please
keep in mind that most matters can be
resolved with the following process.
• If for some reason you are still not
satisfied, please contact the general
manager or owner of the Service
Center, it is their responsibility to
assist you.
• If a Service Center is unable to
resolve the issue, you may contact
Maserati Customer Center.
Any communication to the Maserati
Consumer Affairs should include the
following information:
• Owner's name and address.
• Owner's telephone number (home
and office).
• Maserati Service Center name.
• Vehicle Identification Number (VIN).
• Vehicle delivery date and mileage.
Introduction
Contact:
MASERATI North America, Inc.
250 Sylvan Avenue
Englewood Cliffs
NJ 07632
Phone: (201) 816–2600
1
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