ZKTeco ProMA Series User Manual
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ZKTeco ProMA Series User Manual

ZKTeco ProMA Series User Manual

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Product Name and Model Number
Thank you for choosing our product. Please read the instructions carefully
before operation. Follow these instructions to ensure that the product is
functioning properly. The images shown in this manual are for illustrative
purposes only.
| 1
P a g e
For further details, please visit our Company's website
www.zkteco.com.
Copyright©2020 ZKTECO CO., LTD. All rights reserved.
User Manual

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Summary of Contents for ZKTeco ProMA Series

  • Page 1 Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 2 Copyright © 2022 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco").
  • Page 3 ProMA Series User Manual relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors.
  • Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
  • Page 5 The general information which helps in performing the operations faster. The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 6: Table Of Contents

    EGISTRATION 8.1.1 BASIC INFORMATION................................28 8.1.2 ONLINE REGISTRATION................................29 .................................32 8.2 S EARCH FOR SERS ..................................32 8.3 E ................................. 33 8.4 D ELETE 9 ADVANCED SETTINGS ..........................34 P a g e Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 7 .............. 58 EQUIREMENTS OF OLLECTION AND EGISTRATION OF ISIBLE IGHT MAGES ....................59 EQUIREMENTS FOR ISIBLE IGHT IGITAL MAGE APPENDIX 2 ............................... 60 ...................................60 RIVACY OLICY ..............................62 FRIENDLY PERATION P a g e Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 8: Instruction For Use

    1.55m to 1.85m is recommended to be 0.3 to 2.5m. Users may slightly move forward or backward to improve the quality of facial images captured. P a g e Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 9: Face Registration

    Try to keep the face in the centre of the screen during registration. Please face towards the camera and stay still during face registration. The screen should look like this: P a g e Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 10: Finger Placement

    Avoid using the thumb or pinky, as they are difficult to accurately tap onto the fingerprint reader. Note: Please use the correct method when pressing your fingers onto the fingerprint reader for registration and identification. P a g e Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 11: Appearance

    ProMA Series User Manual Appearance ProMA-QR Description Microphone Camera 2" Display Screen Card Reading Area Doorbell Button Flash QR Code Scanner Speaker Reset P a g e | 10 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 12: Proma

    ProMA Series User Manual ProMA Description Microphone Camera 2" Display Screen Card Reading Area Doorbell Button Flash Fingerprint Sensor Speaker Reset P a g e | 11 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 13: Proma-Rf

    ProMA Series User Manual ProMA-RF Description Microphone Camera 2" Display Screen Card Reading Area Doorbell Button Flash Speaker Reset P a g e | 12 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 14: Terminal And Wiring Description

    ProMA Series User Manual Terminal and Wiring Description 2.4.1 Terminal Description Interface Description 12V Power In COM1 Lock P a g e | 13 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 15 Auxiliary Input SEN1 Sensor BUT1 Exit Button Alarm BELL- Bell BELL+ 12V-OUT Power Out WD1-OUT Wiegand Out WD0-OUT 485B RS485 485A IWD1 Wiegand In IWD0 Network Interface P a g e | 14 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 16: Wiring Description

    ‘NC1’ and ‘COM1’ terminals. The power can be shared with the lock or can be used separately for the lock, as shown in the example with NC Lock below: P a g e | 15 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 17: Door Sensor, Exit Button, Alarm And Auxiliary Connection

    The Wiegand card reader connects to the top 4 pins of the Wiegand terminal and the last two pins are used by the Access Controller, as shown in the following figure. It sends the credentials to the device via Wiegand communication. P a g e | 16 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 18: Rs485 Connection

    Connect the device and computer software over an Ethernet cable. An example is shown below: Note: In LAN, the IP addresses of the server (PC) and the device must be in the same network segment when connecting to WebServer. P a g e | 17 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 19: Installation

    Please refer to the following recommendations for installation. Device Installation ProMA series installations are the same, the following is an example of ProMA. Attach the mounting template sticker to the wall, and drill holes according to the mounting paper. Fix the backplate on the wall using wall mounting screws.
  • Page 20 ProMA Series User Manual P a g e | 19 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 21: Standby Interface

    Note: The device uses a 2’’ display screen, which does not support touch operation and is only used to display status and verification information. All operations such as device information, communication settings, user management and system settings are operated and set up on WebServer. P a g e | 20 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 22: Verification Mode

    In this verification mode, the device compares the collected facial images with all face data registered in the device. The following is the pop-up prompt of a successful comparison result. P a g e | 21 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 23: Card Verification

    This method compares the fingerprint of the user that is being pressed onto the fingerprint reader with all the fingerprint data that is pre- stored in the device. To enter fingerprint identification mode, simply tap your finger on the fingerprint reader. P a g e | 22 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 24: Login Webserver

    Open a browser to enter the address to log in to the WebServer, the address is https:// Serial IP Address:1443. For example: https://192.168.1.201:1443. Note: The Serial IP Address of the device for communication can be modified, for details please refer to Communication Settings. P a g e | 23 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 25 10.3 Change Password. In order to retrieve the password easily, please register a super admin first, please refer to 8.1 User Registration. P a g e | 24 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 26: Forgot Password

    The detailed steps are as follows: Click the icon on the login interface. On the pop-up page, enter the relevant information of the super admin user as prompted. P a g e | 25 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 27 After a successful reset, enter the default account and password (account: admin, password: admin@123) on the login interface to log in. For security reasons, please change your password after successfully logging in. Note: The super admin must exist. P a g e | 26 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 28  If the device has not registered a super admin and cannot connect to the server, please contact our after- sales technicians to help retrieve the password. P a g e | 27 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 29: User Management

    The user ID may contain 1 to 14 characters by default. It can be numbers, User ID letters, symbols, etc. A name can be up to 63 characters. Name P a g e | 28 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 30: Online Registration

    Online Registration In this interface, you can register the User’s Fingerprint, Face and Card Number. The verification mode can only be registered after the basic information is confirmed. P a g e | 29 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 31 1.4 Finger Placement. Register Face  In the current interface, behind the face bar, click Register, and the device will display the face registration interface in real time. P a g e | 30 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 32 In the current interface, behind the card number, click Register, and the device will display the card registration interface in real time, swipe the card underneath the card reading area. The registration of the card will be successful. P a g e | 31 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 33: Search For Users

    ID, surname or full name) and the system will search for the related user information. Edit User On the All Users interface, select the required user from the list and click Change User Info to edit the user information. P a g e | 32 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 34: Delete User

    On the All Users interface, select the required user from the list and click Delete User to delete the user. Here individual deletion and batch deletion is available. P a g e | 33 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 35: Advanced Settings

    Note: After the IP address of the device is changed successfully, you need to log out of the currently WebServer and log in again to the IP address you just changed to connect to the device. For WebServer login details, please refer to Login WebServer. P a g e | 34 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 36: Cloud Server Setting

    When you choose to enable the proxy, you need to set the IP Enable Proxy Server Setup address and port number of the proxy server. P a g e | 35 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 37: Date Setup

    Click Manual to manually set the date and time and click Confirm to save.  Select Open or Close the Daylight Saving Mode function. If opened, set the Daylight Saving Time  and End of Daylight Saving. P a g e | 36 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 38: System Settings

    After selecting the language and clicking Confirm, the device will automatically reboot and display the changed language. Then WebServer will not display the switched language until the device reboots and log in again. P a g e | 37 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 39: Serial Comm

    Hence, a higher baudrate can be used when the communication distance is short; when the communication distance is long, choosing a lower baudrate is more reliable. P a g e | 38 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 40: Face Parameters

    The higher the thresholds, the lower the misjudgment rate, the higher the 1:N Match Threshold for Masked People rejection rate, and vice versa. It is recommended to set the default value of 68. P a g e | 39 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 41 The larger the value, the more sensitive the system would be, i.e. if a larger value is set, the comparison interface is much easier and the motion detection frequently triggered. P a g e | 40 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 42 Note: Improper adjustment of the exposure and quality parameters may severely affect the performance of the device. Please adjust the exposure parameter only under the guidance of the after- sales service personnel of our company. P a g e | 41 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 43: Autotest

    After opening the test mode, the upper left corner of the device screen will display the value of the face in real time, the higher the value, the better quality of the face. P a g e | 42 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 44: Test Fingerprint Sensor

    Click Start, the ProMA device will display the Test Fingerprint interface in real time, click End to exit the test. Wiegand Setup Click Wiegand Setup on the WebServer. It is used to set the Wiegand input and output parameters. P a g e | 43 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 45 Its value can be 26 bits, 34 bits, 36 bits, 37 bits, 50 bits and 60 bits. The number of bits of the Wiegand data. Wiegand Bits Select between the User ID and card number. ID Type P a g e | 44 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 46: Device Management

    (this function does not clear registered user data). Reset Note: After reset, the IP of the device is restored to the original 192.168.1.201, please refer to 9.1 Communication Settings to modify the IP. P a g e | 45 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 47: Updata Firmware

    Select an upgrade file and click Confirm to complete firmware upgrade operation. Note: If the upgrade file is needed, please contact our technical support. Firmware upgrade is not recommenced under normal circumstances. P a g e | 46 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 48: Change Password

    ProMA Series User Manual 10.3 Change Password Click Change Password on the WebServer. In this interface, you can change the password and reset the password of WebServer. P a g e | 47 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 49: Operation Log

    Click Operation Log on the WebServer. All the user’s operation records on the device or WebServer are saved. Users can search and download these logs by time. P a g e | 48 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 50: Download Firmware Logs

    ProMA Series User Manual 10.5 Download Firmware Logs Click Operation Log on the WebServer. In this interface, you can select download the main, biometric, or dev.log. P a g e | 49 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 51: System Information

    User Manual System Information Click System Information on the WebServer. In this interface, you can view the data capacity, device and firmware information of the current device. P a g e | 50 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 52 Displays the current device's user storage, password, fingerprint, card and face Device Capacity storage, administrators, attendance records, attendance and forbidden list photos. Firmware Displays the firmware version and other version information of the device. Information P a g e | 51 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 53: Connect To Zkbio Cvsecurity Software

    In the WebServer, click Cloud Server Setup to set the server address and server port. Server address: Set the IP address as of ZKBio CVSecurity server. Server port: Set the server port as of ZKBio CVSecurity (The default is 8808). P a g e | 52 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 54: Add Device On The Software

    Click Access > Device > Search, to open the Search interface in the software. 1） 2） Click Search, and it will prompt Searching……. 3） After searching, the list and total number of access controllers will be displayed. P a g e | 53 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 55: Mobile Credential

    ‘’Yes’’, and select the QR code status according to the actual situation. The default is Dynamic, the valid time of the QR code can be set. On the Server, choose System > Authority Management > Client Register to add a registered App client. P a g e | 54 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 56 Tap the QR Code icon to scan the QR code of the new App client. After the client is identified successfully, set the Client Name and tap Connection Test. After the network is connected successfully, tap Save. P a g e | 55 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 57 (static QR code only includes card number) information. The QR code can replace a physical card on a specific device to achieve contactless authentication to open the door. P a g e | 56 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 58 The QR code refreshes automatically for every 30s and supports manual refresh. Note: For other specific operations, please refer to ZKBioSecurity Mobile App User Manual. P a g e | 57 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 59: Requirements Of Live Collection And Registration Of Visible Light Face Images

    Do not include more than one face in the capturing area. 9） 50cm - 80cm is recommended for capturing distance adjustable subject to body height. Image1 Face Capture Area P a g e | 58 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 60: Requirements For Visible Light Digital Face Image Data

    The captured person should be clearly visible, natural in color, no harsh shadow or light spot or reflection in face or background. The contrast and lightness level should be appropriate. P a g e | 59 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 61: Privacy Policy

    Privacy Policy Notice: To help you better use the products and services of ZKTeco (hereinafter referred as “we”, “our”, or “us”) a smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
  • Page 62 Welcome to visit our official website at any time to learn our latest privacy policy. P a g e | 61 Copyright©2022 ZKTECO CO., LTD. All rights reserved.

  • Page 63: Eco-Friendly Operation

    The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 62 Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 64 ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 : +86 755 - 89602394 www.zkteco.com Copyright © 2022 ZKTECO CO., LTD. All Rights Reserved.

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