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Summary of Contents for SureCall FLARE iQ
- Page 1 FLARE ® Cellular signal booster kit with booster and integrated inside antenna support@surecall.com 1-888-365-6283 Questions...
- Page 2 Thank you for purchasing SureCall’s Flare iQ cellular signal booster kit. SureCall’s Flare iQ was specifically designed to eliminate frustrations over dropped calls and limited range by amplifying incoming and outgoing cellular signals in homes and offices. If you have any questions during setup, please reach out to our US-based experienced support technicians: Call: 1-888-365-6283 Email: support@surecall.com...
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Page 3: Table Of Contents
TABLE OF CONTENTS OVERVIEW ....................................3 Why indoor signal can be weak ..........................3 How it works ..................................3 Getting to know the Flare iQ Connect app ......................4 Package contents ................................5 Optional accessories ...............................5 BEFORE INSTALLATION ..............................6 Important. Before you begin............................6 Taking signal measurements with your phone ..................... -
Page 4: Overview
3. The booster amplifies the cell signal and rebroadcasts the signal indoors to all mobile devices within range. 4. The booster amplifies outgoing cell signal back to the tower. Outside antenna Cell tower Booster Power Supply Cable How the SureCall Flare iQ Booster Works 1-888-365-6283 | support@surecall.com | www.surecall.com... -
Page 5: Getting To Know The Flare Iq Connect App
SureCall Flare iQ | Overview Getting to know the Flare iQ Connect app Using the app to wirelessly connect to your booster provides you with real-time feedback while positioning both components of your booster system. Once you’ve downloaded the app and paired it with your booster, you will need to create a ‘soft install’... -
Page 6: Package Contents
Turn over the signal booster and record the model and serial number for reference: Serial #: ________________________________________________________________ Purchase Date: __________________________________________________________ Keep the carton and packing material to store the product in case you need to return. Your Flare iQ signal booster package includes the following items: SureCall Flare iQ signal booster 2. -
Page 7: Before Installation
SureCall Flare iQ | Before Installation BEFORE INSTALLATION IMPORTANT. BEFORE YOU BEGIN. IDENTIFY THE AREA OF STRONGEST OUTSIDE SIGNAL. Since booster performance is largely determined by the signal strength received by your outside antenna, it is important to identify the location of best signal for placement of your antenna. -
Page 8: Taking Signal Measurements With Your Phone
SureCall Flare iQ | Before Installation Taking signal measurements with your phone Cell phone bars are an approximation of your signal that varies by phone and carrier. Viewing measurements in decibel[1] milliwatts provides a more accurate reading. In most cases the units are reported in RSRP (LTE & 5G signals) and will generally fall between -80 dBm (strong) and -130 dBm (very weak). -
Page 9: Finding Your Closest Cell Tower
SureCall Flare iQ | Before Installation FOR ANDROID devices: Download the app “LTE Discovery” in the Google Play store. Note band number LTE/5G (measurement in RSSI or RSRP) Android app “LTE Discovery” Signal measurement scales The relationship between RSRP and RSSI is approximate and depends on the channel bandwidth, noise floor and channel loading. - Page 10 SureCall Flare iQ | Before Installation If you’re not sure of the location of your nearest cell tower, there are resources available. You may utilize crowd-sourced cell tower resources such as sites like www.cellmapper.net. See below for brief instructions on utilizing cellmapper.net Visit website www.cellmapper.net...
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Page 11: Tools Needed
Routing cable SureCall recommends that cable connected to the outside antenna run straight down and away from the outside antenna, not wrapped or draped near it. When securing the cable, be sure to remove any kinks or loops. -
Page 12: Installation
, connect coax cable and route the cable indoors. Step 3. Place the Flare iQ on a table or desktop, center of the area where signal is needed and connect to cable. Step 4. Connect the Flare booster to the provided power cable and plug into an AC power source. -
Page 13: Perform A Soft Install
SureCall Flare iQ | Installation Perform a Soft install PRIOR TO SECURING THE LOCATION OF ANY BOOSTER PARTS, PERFORM A SOFT INSTALLATION. Refrain from securing your cable, drilling any holes, etc. until you complete and test the installation of the system. -
Page 14: Step 2: Install The Outside Antenna
SureCall Flare iQ | Installation Step 2: Install the outside antenna Maximize antenna Isolation Once you have identified the area of strongest signal, Minimum choose where you will mount your outside antenna while antenna considering the following antenna placement guidelines. -
Page 15: Step 3. Place The Booster
SureCall Flare iQ | Installation Yagi antenna installation Once you have identified your install location, assemble the u-bolt, L-bracket, nuts and washers onto a pole (available separately) as shown in the illustration. Orient the antenna with the drip hole at the bottom. -
Page 16: Step 4: Connect To Power
SureCall Flare iQ | Installation Cable Locate and connect the open end of the 50 ft cable from the outside antenna to the booster port. See “Cable guidelines” on page 10 for more information. Step 4: Connect to Power Once the booster and outside antenna are connected and in place, connect the power cord to the signal booster and plug into a power outlet. -
Page 17: System Optimization
SYSTEM OPTIMIZATION Antenna optimization The Flare iQ automatically reduces gain (coverage performance) because of insufficient RF separation between the inside and outside antennas. Consider the options listed in this section to resolve issues with inadequate antenna isolation. Note, in smaller wood constructed homes some reduction in gain is considered ‘normal’ operation. -
Page 18: Troubleshooting
SureCall Flare iQ | Specifications TROUBLESHOOTING If you have any questions during setup, please reach out to our US-based experienced support technicians: Call: 1-888-365-6283, Email: support@surecall.com, or Visit: www.surecall.com/support Problem Resolution Signal booster has no Connect the power supply to an alternate power source. -
Page 19: Kitting Information
SureCall Flare iQ | Specifications PreAGC PreAGC Pulse GSM 4.1 MHz AWGN Frequency (MHz) Input (dBm) Output (dBm) Gain (dB) Input (dBm) Output (dBm) Gain (dB) Uplink: 1710-1755 -49.5 20.0 69.5 -49.0 19.4 68.4 Uplink: 1850-1915 -49.5 22.1 71.6 -45.8 21.6... -
Page 20: Consumer Guidelines
SureCall Flare iQ | Consumer Guidelines CONSUMER GUIDELINES THIS IS A CONSUMER DEVICE BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. -
Page 21: Warranty
Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received by SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit for signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster. - Page 22 SureCall, Inc 48346 Milmont Drive Fremont, California 94538, USA 888.365.6283 | www.surecall.com...
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