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CHECK BEFORE ASKING
FOR SERVICE
▼ If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case
When the rice is not cooked.
When the rice is not well
cooked.
Bean(other grains) is half
cooked.
Rice is too watery or stiff.
When the water overflows.
When you smell odors while
warming.
signs show up.
If "
" sign is appears.
"
" mark shows up
during the product operation
48
48
Check points
•
"Pressure Cook/Turbo" button is pressed?
•
Is there power cut while in cooking?
•
Did you use the measuring cup for the
rice?
•
Did you put proper amount of water?
•
Did you rinse the rice before cooking?
•
Did you put rice in water for a long time?
•
Is the rice old or dry?
•
Is bean (other grains) too dry?
•
Is the menu selected correctly?
•
Did you properly measure water?
•
Did you open the top cover before
cooking was finished?
•
Did you use the measuring cup?
•
Did you use proper amount of water?
•
Is the menu selected correctly?
•
Did you close the top cover?
•
Please check it the power cord is plugged.
•
Did it warm over 12 hours?
•
Is there any other substance such as rice
scoop or cold rice?
•
Temperature sensor or fan motor does
not work properly.
•It shows on the display when pressing "Pressure
Cook/Glutin.Turbo" button again, or when the
cooking has finished and you've never ever
open turned the handle to 'Unlock'.
•
Micom memory is out.
Do the following
•
Press the "Pressure Cook/Glutin.Turbo"button once.
And check "
"sign on the display.
•
Re-press the "Pressure Cook/Glutin.Turbo"button.
Refer to page 38~39.
•
•
Add water about half the notch and then cook.
•Soak or steam beans and other grains before
cooking in the pressure cooker in order to avoid
partially cooked beans or grains. Beans should be
soaked for-2-minutes or steamed for-2-minutes
prior to cooking, depending on your taste.
•
Select the correct menu.
•
Properly measure water.
•
Open the top cover after cooking finished.
•
Refer to page 38~39.
•
Close the top cover perfectly.
•
Always keep the power on while warming.
•
As possible, keep warming time within 12 hours.
•
Don't warm rice with other substance.
•
Unplug the power cord and call the Service
center.
•
It can be solved by turning handle to 'Unlock'
and then turn to 'Lock'.
•
Please cut the power and contact customer
service.
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