Table of Contents
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Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)
Dial plan ................................................ 37
Feature issues ........................................ 31
Initialization .......................................... 55
Intra-cluster call flow ............................ 59
KeepAlive process ................................ 58
Locations ............................................... 32
MTP resources ...................................... 35
Partitions ............................................... 38
Registration process .............................. 57
Security ................................................. 40
Transcoding resources........................... 33
Cisco CallManager Administration Details
............................................................... 10
Cisco IOS Gatekeeper
Debug message and show commands ... 66
Cisco IOS Gateway
Case study ............................................. 63
Debug messages and show commands . 67
T1/CAS interface .................................. 71
T1/PRI interface .................................... 70
Cisco IP Phone
Case study ....................................... 50, 63
Initialization process ............................. 50
Cisco IP Phone 7960
i button help........................................... 24
Cisco Technical Assistance Center (TAC) 92
Cluster (definition) ...................................... 6
CMR (definition)......................................... 6
CODEC (definition) .................................... 6
Codec mismatch ........................................ 31
Codec Types
CDRs ..................................................... 89
Communication
H.323 inter-cluster................................. 73
Conference Bridge..................................... 32
Crackling ................................................... 25
D
DCF (definition).......................................... 6
D-Channel (definition) ................................ 6
Debug Messages
Cisco IOS Gatekeeper ........................... 66
Cisco IOS Gateway ............................... 67
Details
Cisco CallManager Administration....... 10
DHCP (definition) ....................................... 6
© 2000 Cisco Systems, Inc.
Diagnostic CDRs........ See Call Management
Records (CMR)
Dial Plan.................................................... 37
Distorted Audio Problem .......................... 21
DN (definition)............................................ 6
DNIS (definition) ........................................ 7
DNS (definition).......................................... 7
Domino Analyzer ...................................... 18
Dropped Calls............................................ 28
DRQ (definition) ......................................... 7
DTMF (definition)....................................... 7
Echo........................................................... 25
Event Viewer............................................. 12
Detailed information about ................... 13
Opening ................................................. 12
Failed Call Flow ........................................ 75
Feature Issues ............................................ 31
Flow (definition) ......................................... 7
Full duplex (definition) ............................... 7
G
G.711 (definition)........................................ 7
G.729 (definition)........................................ 7
Gatekeeper................................................. 48
Admission rejects (ARJ) ....................... 48
Inter-cluster trunks only ........................ 48
Registration rejects (RRJ) ..................... 49
Gateway
Registration problems ........................... 43
Reorder tone .......................................... 42
Glossary....................................................... 6
H
H.225 (definition)........................................ 7
H.245 (definition)........................................ 7
H.323 (definition)........................................ 7
H.323 Communication
Inter-cluster ........................................... 73
Half Duplex (definition).............................. 7
Help
Cisco IP Phone 7960 i button................ 24
E
F
94
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