Cisco 30 VIP Manuals

Manuals and User Guides for Cisco 30 VIP. We have 3 Cisco 30 VIP manuals available for free PDF download: Troubleshooting Manual, System Manual

Cisco 30 VIP Troubleshooting Manual

Cisco 30 VIP Troubleshooting Manual (96 pages)

for Cisco CallManager Release 3.0(1)  
Brand: Cisco | Category: IP Phone | Size: 0.88 MB
Table of contents
Table Of Contents1................................................................................................................................................................
Purpose4................................................................................................................................................................
Version4................................................................................................................................................................
Topology4................................................................................................................................................................
Documentation Checklist5................................................................................................................................................................
Glossary Of Terms6................................................................................................................................................................
Tools And Utilities To Monitor And Troubleshoot Cisco Callmanager10................................................................................................................................................................
Cisco Callmanager Administration Details10................................................................................................................................................................
Microsoft Performance11................................................................................................................................................................
Opening Microsoft Performance11................................................................................................................................................................
Customizing Performance11................................................................................................................................................................
Microsoft Event Viewer12................................................................................................................................................................
Opening Event Viewer12................................................................................................................................................................
Detailed Information About Events13................................................................................................................................................................
Sdi Trace13................................................................................................................................................................
Sdi Trace Output13................................................................................................................................................................
Configuring Traces14................................................................................................................................................................
Sdl Trace15................................................................................................................................................................
Enabling Sdl Trace15................................................................................................................................................................
Disk Space Warning17................................................................................................................................................................
Sniffer Trace18................................................................................................................................................................
Sniffer Trace Applications18................................................................................................................................................................
Call Detail Records (cdr) And Call Management Records (cmr)18................................................................................................................................................................
Enabling Or Disabling Cdrs19................................................................................................................................................................
Cdrs20................................................................................................................................................................
Diagnostic Cdrs (also Known As Cmrs)20................................................................................................................................................................
Problem Categories21................................................................................................................................................................
Voice Quality21................................................................................................................................................................
Lost Or Distorted Audio21................................................................................................................................................................
Button Help24................................................................................................................................................................
Crackling25................................................................................................................................................................
Check Your Loads25................................................................................................................................................................
Echo25................................................................................................................................................................
One-way Audio Or No Audio26................................................................................................................................................................
Mtp And One-way Audio27................................................................................................................................................................
Phone Resets27................................................................................................................................................................
Dropped Calls28................................................................................................................................................................
Cisco Callmanager Feature Issues31................................................................................................................................................................
Codec/regions: Codec Mismatch31................................................................................................................................................................
Locations32................................................................................................................................................................
Conference Bridge32................................................................................................................................................................
Transcoding Problems33................................................................................................................................................................
Mtp Resource Problems35................................................................................................................................................................
Dial Plans37................................................................................................................................................................
Partitions38................................................................................................................................................................
Security40................................................................................................................................................................
Slow Server Response42................................................................................................................................................................
Reorder Tone Through Gateways42................................................................................................................................................................
Gateway Registration Problems43................................................................................................................................................................
Gatekeeper Problems48................................................................................................................................................................
Inter-cluster Trunks Only48................................................................................................................................................................
Admission Rejects (arj)48................................................................................................................................................................
Registration Rejects (rrj)49................................................................................................................................................................
Intra-cluster Cisco Ip Phone-to-cisco Ip Phone Calls50................................................................................................................................................................
Sample Topology50................................................................................................................................................................
Cisco Ip Phone Initialization Process50................................................................................................................................................................
Skinny Station Registration Process52................................................................................................................................................................
Cisco Ip Phone-to-cisco Ip Phone Call Flow Within A Cluster53................................................................................................................................................................
Cisco Ip Phone-to-cisco Ip Phone Exchange Of Skinny Station Messages During Call Flow54................................................................................................................................................................
Cisco Callmanager Initialization Process55................................................................................................................................................................
Self-starting Processes56................................................................................................................................................................
Cisco Callmanager Registration Process57................................................................................................................................................................
Cisco Callmanager Keepalive Process58................................................................................................................................................................
Cisco Callmanager Intra-cluster Call Flow Traces59................................................................................................................................................................
Cisco Ip Phone-to-cisco Ios Gateway Calls63................................................................................................................................................................
Call Flow Traces63................................................................................................................................................................
Debug Messages And Show Commands On The Cisco Ios Gatekeeper66................................................................................................................................................................
Debug Messages And Show Commands On The Cisco Ios Gateway67................................................................................................................................................................
Cisco Ios Gateway With T1/pri Interface70................................................................................................................................................................
Cisco Ios Gateway With T1/cas Interface71................................................................................................................................................................
Inter-cluster Cisco Ip Phone-to-cisco Ip Phone Calls73................................................................................................................................................................
Inter-cluster H.323 Communication73................................................................................................................................................................
Failed Call Flow75................................................................................................................................................................
Call Detail Records (cdrs And Cmrs)77................................................................................................................................................................
Writing Records77................................................................................................................................................................
Reading Records77................................................................................................................................................................
Removing Records78................................................................................................................................................................
Table Schema78................................................................................................................................................................
Known Issues79................................................................................................................................................................
Ip To Device Name Translation79................................................................................................................................................................
Onnet Vs. Offnet79................................................................................................................................................................
Offnet Digits Dialed79................................................................................................................................................................
Fields In A Call Detail Record79................................................................................................................................................................
Field Data Conversions79................................................................................................................................................................
Time Values79................................................................................................................................................................
Deciphering The Time Stamp80................................................................................................................................................................
Ip Addresses80................................................................................................................................................................
Converting Ip Addresses80................................................................................................................................................................
Cdr Field Definition81................................................................................................................................................................
Cmr Field Definitions85................................................................................................................................................................
Call Records Logged By Call Type86................................................................................................................................................................
Normal Calls (cisco Ip Phone-to-cisco Ip Phone)87................................................................................................................................................................
Abandoned Calls87................................................................................................................................................................
Forwarded Or Redirected Calls87................................................................................................................................................................
Calls With Busy Or Bad Destinations87................................................................................................................................................................
Call Management Records Logged By Call Type88................................................................................................................................................................
Normal Calls88................................................................................................................................................................
Forwarded Calls88................................................................................................................................................................
Codec Types (compression / Payload Types)89................................................................................................................................................................
Cause Codes89................................................................................................................................................................
Alarms91................................................................................................................................................................
Unable To Write Cdr Data. (alarm # 1711 - Major Alarm)91................................................................................................................................................................
Calling Cisco Technical Assistance Center (tac)92................................................................................................................................................................
Index93................................................................................................................................................................

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Cisco 30 VIP System Manual

Cisco 30 VIP System Manual (50 pages)

Cisco CallManager Chapter 40  
Brand: Cisco | Category: IP Phone | Size: 0.36 MB
Table of contents
Table Of Contents1................................................................................................................................................................
Supported Cisco Ip Phones2................................................................................................................................................................
H.323 Clients And Cti Ports10................................................................................................................................................................
Cisco Ip Communicator11................................................................................................................................................................
Phone Button Templates11................................................................................................................................................................
Softkey Templates19................................................................................................................................................................
Softkey Template Operation23................................................................................................................................................................
Methods For Adding Phones24................................................................................................................................................................
Directory Numbers25................................................................................................................................................................
Phone Features33................................................................................................................................................................
Phone Association40................................................................................................................................................................
Phone Administration Tips40................................................................................................................................................................
Where To Find More Information50................................................................................................................................................................
Cisco 30 VIP System Manual

Cisco 30 VIP System Manual (36 pages)

Cisco Unified IP Phones Chapter 43  
Brand: Cisco | Category: IP Phone | Size: 0.44 MB
Table of contents
Table Of Contents1................................................................................................................................................................
Supported Cisco Unified Ip Phones2................................................................................................................................................................
Cisco Ip Communicator9................................................................................................................................................................
Cisco Unified Personal Communicator9................................................................................................................................................................
Phone Button Templates10................................................................................................................................................................
Softkey Templates17................................................................................................................................................................
Softkey Template Operation20................................................................................................................................................................
Common Phone Profiles20................................................................................................................................................................
Methods For Adding Phones21................................................................................................................................................................
Phone Features21................................................................................................................................................................
Phone Association27................................................................................................................................................................
Phone Administration Tips27................................................................................................................................................................
Phone Failover And Fallback31................................................................................................................................................................
Phone Configuration Checklist31................................................................................................................................................................
Where To Find More Information34................................................................................................................................................................

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