Frequently Asked Questions - HP E-PC C10 User Manual

Frequently Asked Questions

FAQs
How can I reinstall my e-pc's operating
system?
Why is my e-pc running
slowly/producing strange messages?
I've been experiencing problems with my e-pc
ever since I installed some new software.
What can I do?
Can I use USB hardware devices with the
operating system preloaded on my e-pc?
How can I find out what hardware and BIOS
version are used in my e-pc?
Where can I get information about the latest
HP drivers?


Use the CD-ROMs provided with your e-pc. Refer to
page 31.


• If you are connected to a network, the slowness of
your e-pc may be caused by the network.
• Your e-pc's hard drive may be too full
• Your e-pc may be infected by a virus. Use an
antivirus utility to erase any viruses.
Or, update your e-pc's BIOS. You can download the
BIOS and updating instructions from
www.hp.com/go/e–pcsupport


Uninstall the software to see whether this solves the
problem. If the problem continues, contact the
software manufacturer for help or information on
known compatibility problems.


Yes, if your e-pc is running Windows 98 or Windows
2000. No if you are running Windows NT 4.0.


Restart the e-pc and press ESC during the
Power-On-Self-Test (POST). The BIOS version will be
displayed at the top of the screen.


From HP's web site:
www.hp.com/go/e–pcsupport

Frequently Asked Questions

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