HP E-PC C10 User Manual page 32

General problems
The DVD drive doesn't play DVD video
Have you checked that...
The DVD disc you are trying to play and your DVD drive have the same regional code setting. Your DVD drive's
regional code setting is set by the first DVD disc you insert in the drive. After several uses the regional drive
becomes fixed and cannot subsequently be changed.
You have installed a DVD player application on your system
You have either a hardware or a software MPEG decoder installed on your system
You are using the latest drivers. These can be downloaded from the e-pc support Web site at:
www.hp.com/go/e–pcsupport
You have enabled DMA mode on the Secondary IDE channel in the Setup program, accessed by pressing F2
during start-up.
The CD-ROM, CD-RW or DVD drive doesn't open
What to Do...
1 If you have difficulty removing a disc from the drive (during a power failure for example), you can use the
manual eject button.
With a thin, solid rod, such as the end of a paper clip, push the drive's manual eject button
The drive door will be released, opening slightly. Carefully pull it open fully and retrieve the disc.
2
3 To close the drive door, push it gently closed without forcing it. The drive door may not close completely
until it is fully functional (for example, when the power comes back on).
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