Page 1 Color Bubble Jet Printer ™ BJC-3000 Series User’s Manual...
Page 2: Table Of Contents
Contents Introduction Welcome Copyright, Disclaimer, Trademarks How to Use This Manual Printer Features Safety Precautions Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel Connecting and Turning On the Printer About the Printer Cable Notes on Handling the USB Interface Connecting the Power Cord Turning On the Printer...
Page 3 Setting the Paper Thickness Lever Printing Area Notes on Handling Media Using Plain Paper or High Resolution Paper Using Envelopes Using Transparencies Using Back Print Film Using Glossy Photo Paper Using High Gloss Photo Film Using Glossy Photo Cards Using Banner Paper Using Magnet Sheets Using Artist Canvas Using Greeting Cards...
Page 4 Using the Macintosh Printer Driver Printer Driver Basics Preparing and Executing a Print Job Print Mode Settings Executing Special Functions Printer Maintenance Printing Photographs Tips for Printing Photographic Images About Photo Optimizer Routine Maintenance Prolonging the Service Life of the Printer BJ Cartridge Maintenance When to Replace the BJ Cartridge Printing a Nozzle Check Pattern...
Page 5 Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Avoiding Problems Before You Call for Help Getting Help From Canon Speciﬁcations General Specifications System Requirements Using the IS-32 Color Image Scanner Cartridge Using the Scanner...
Page 6: Introduction
Introduction Welcome Copyright Disclaimer Trademarks How to Use This Manual Printer Features Safety Precautions Introduction...
Page 7 Welcome Thank you for purchasing the Canon BJC-3000 Series Color Bubble Jet™ Printer. This User’s Manual provides complete explanations of the features and functions of the printer. To maximize the life of your printer, it’s a good idea to familiarize yourself fully with all of its functions.
Page 8 Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon BJC-3000 Series Color Bubble Jet Printer. All statements, technical information, and recommendations in this manual and in any guides or related documents...
Page 9 Trademarks Canon, BCI, BJ, and Bubble Jet are trademarks, and SelectExchange is a service mark of Canon Inc. Print Planet is a service mark of Canon Computer Systems, Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries.
Page 10: How To Use This Manual
How to Use This Manual To view this User’s Manual, please use Adobe included on your CD. Use this button when you wish to enlarge the screen you are viewing. Select this button in the tool bar, and then click within the screen of the User’s Manual.
Page 11 This column displays a table of contents for the User’s Manual. Click the desired item to jump to the topic. Click the + (or ) symbol when you wish to see detailed headings for each chapter. Click the – (or ) symbol when you wish to return to the original (condensed) display.
Page 12: Printer Features
Printer Features I 1440 dpi full-color printing with color BJ cartridges Prints bright, vibrant colors at 1440 (horizontal) x 720 (vertical) dots per inch (dpi) on print media such as High Resolution Paper or Glossy Photo Paper. I High-speed color printing with color BJ cartridges Uses the bi-directional printing system for simple, fast printing for both color and monochrome printouts.
Page 13 If you purchase the IS-32 Color Image Scanner Cartridge, you can also use your printer as a 720-dpi scanner. You can capture your favorite photographs and pictures and then edit them on your computer. The IS-32 Color Image Scanner Cartridge is available via Canon’s Web site (www.ccsi.canon.com), or you can call 1-800-385-2155.
Page 14: Safety Precautions
Safety Precautions Please read the safety warnings provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual as this could result in unforeseen printer faults or cause a ﬁre or electric shock. Turning the printer off Choosing a location Power supply...
Page 15: Turning The Printer Off
I Turning the printer off To avoid printer malfunctions, always use the POWER button to turn the printer on and off. Do not remove the power cord from the power outlet until the printer has been turned off by pressing the POWER button. Be sure to unplug the power cord from the power outlet after the POWER light goes off.
Page 16 Do not place the printer on a thick rug or carpet. Fibers or dust entering the printer could cause a ﬁre. Keep the power outlet for the printer free of all obstacles so you can unplug the power cord at any time. Any obstacles could prevent you from unplugging the printer when a printer fault occurs and thereby cause a ﬁre or electric shock.
Page 17: I Power Supply
Do not place the printer close to ﬂammable solvents such as alcohol or thinner. If ﬂammable solvents come in contact with electrical components inside the printer, such substances could cause a ﬁre or electric shock. I Power supply The socket-outlet shall be installed near the equipment and shall be easily accessible. Always grasp the plug when you unplug the power cord.
Page 18 Do not use a power supply voltage other than that supplied in the country of purchase. Using the incorrect voltage could cause a ﬁre or electric shock. The correct power supply voltage and frequency is: USA/Canada: AC 120V, 60Hz Do not attempt to plug the power cord into the power outlet or unplug the power cord when your hands are wet.
Page 19 POWER button to turn the printer off and always unplug the power cord. Continuing to use the printer in these circumstances could cause a ﬁre or electric shock. Call the Canon Customer Care Center. Getting Help From Canon Safety Precautions...
Page 20 I Working around the printer Do not use ﬂammable sprays near the printer. Gases in the spray could cause a ﬁre or electric shock if they come in contact with electrical components inside the printer. Do not put your hands or ﬁngers in the printer while it is printing. The printer contains moving parts that could cause injury.
Page 21 If any foreign objects (metal or liquid) enter the printer, turn the printer off, unplug the power cord, and call the Canon Customer Care Center. Getting Help From Canon Continued use of the printer when a foreign object has fallen into the printer could cause a ﬁre or electric shock.
Page 22: Bj Cartridges And Ink Tanks
Always unplug the printer from the power outlet when you are cleaning the printer. If you mistakenly turn the printer on while cleaning it, you could touch moving internal printer components and suffer injury. Do not attempt to disassemble or modify the printer. The printer contains high-voltage components that could cause a ﬁre or electric shock.
Page 23 Do not subject BJ cartridges or ink tanks to shocks or excessive vibration. This could cause the ink to leak out and stain your clothing or the surroundings. Do not touch the metal contacts on a BJ cartridge after printing. The metal parts may be very hot and could cause burns.
Page 24: Parts And Functions Of The Printer
Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel Parts and Functions of the Printer...
Page 25: Front View
Front View Operation Panel For details, see the Operation Panel section. Operation Panel Paper Output Tray Holds printed sheets after they are ejected from the printer. Front Cover Open to install/replace/switch BJ cartridges or to remove a paper jam. Paper Guide Ensures that sheets from the paper stack in the auto sheet feeder feed straight into the printer.
Page 26: Rear View
Rear View Printer Cable Connector (Parallel Interface) Provides a connection point for connecting a parallel interface cable to the printer. Printer Cable Connector (USB Interface) Provides a connection point for connecting a USB interface cable to the printer. Power Connector Provides a connection point for connecting the power cord to the AC power outlet.
Page 27: Inside The Printer
Inside the Printer Cartridge Holder Holds the BJ cartridge: BC-33 Color BJ Cartridge (provided) BC-30 Black BJ Cartridge (optional) BC-34 Photo BJ Cartridge (optional) Cartridge Lock Lever Locks the BJ cartridge into the cartridge holder. Parts and Functions of the Printer...
Page 28: Operation Panel
Lights to indicate the status of the printer: On (green) Flashing (green) Flashing (orange) Flashing (orange and green) Service error. Contact the Canon Customer Care Center. RESUME button After you have removed the cause of a printer error, press the RESUME button to resume printing.
Page 29 Note Hold down the RESUME button until the POWER light starts to ﬂash.Then, release the button.The following operations are performed, depending on how many times you let the light ﬂash. • If you release the button after the light ﬂashes once: Print head cleaning is performed.
Page 30: Connecting And Turning On The Printer
Connecting and Turning On the Printer About the Printer Cable Notes on Handling the USB Interface Connecting the Power Cord Turning On the Printer Turning Off the Printer Connecting and Turning On the Printer...
Page 31: About The Printer Cable
About the Printer Cable The printer is equipped with a parallel interface and USB interface. To connect the printer to your computer, you need a printer cable that supports bi-directional communication. Check the interface connector of your computer, and follow the instructions in your Quick Start Guide to set up the printer.
Page 32: Notes On Handling The Usb Interface
Notes on Handling the USB Interface When you use the printer through the USB interface, you can connect or disconnect the USB interface cable while the printer and computer are turned on. However, you must follow these guidelines. Follow the instructions in the Quick Start Guide to install the printer driver properly, and to connect the printer and computer using the USB interface cable.
Page 33: Connecting The Power Cord
Connecting the Power Cord Plug the power cord securely into a power outlet. Caution • Use only the standard power supply voltage and frequency for the printer. Using an incorrect voltage and frequency could cause ﬁre or electric shock. The correct power supply voltage and frequency is: USA/Canada Note •...
Page 34: Turning On The Printer
If you detect smoke, unusual smells or strange noises around the printer, press the POWER button to switch the printer off, unplug the power cord from the power outlet, and contact the Canon Customer Care Center immediately. Getting Help From Canon...
Page 35: Turning Off The Printer
Turning Off the Printer To turn off the printer, press the POWER button ( The print head automatically moves back to the home position on the right and the POWER light turns off. Caution If you need to unplug the power cord, grasp the plug itself to pull it out. Do not pull on the power cord.
Page 36: Printing On Paper And Other Media
Printing on Paper and Other Media Media Sizes You Can Use With the Printer Media Types You Can Use With the Printer Media Types You Cannot Use With the Printer Loading Paper and Other Media Setting the Paper Thickness Lever Printing Area Notes on Handling Media Using Plain Paper or High...
Page 37: Media Sizes You Can Use With The Printer
Paper Letter Legal Envelope (US Com. #10) Envelope (European DL) × Canon 4" Custom Size You can also use custom paper sizes within the following ranges. Width 3.94 in. to 9.50 in. (100.0 mm to 241.3 mm) Height 3.94 in. to 23.0 in. (100.0 mm to 584.2 mm) You can load media of the following weight for printing.
Page 38: Media Types You Can Use With The Printer
Media Types You Can Use With the Printer Plain paper and Canon Specialty Papers are recommended for use with the printer. Refer to any instructions provided with special media for details about handling and printing. I Ordinary Paper • Plain Paper Provides standard print quality.
Page 39: Canon Specialty Papers
I Canon Specialty Papers Canon offers a range of special paper and ﬁlms for the reproduction of superb images in vibrant colors. • Bubble Jet Paper Provides standard print quality. Using Plain Paper or High Resolution Paper • High Resolution Paper Provides more vivid colors than plain paper.
Page 40 Use these to prepare materials for use with an overhead projector. To avoid paper jams and other problems, use transparencies speciﬁcally designed for use with the Canon BJC-3000 printer. Do not use transparencies designed for laser printers or photocopiers. Using Transparencies •...
Page 41 Using Artist Canvas • Greeting Cards Get the most out of your Canon Creative or other card-making software with Canon Greeting Cards. These cards give your unique, personalized cards the look and feel of professional cards. You can create cards, invitations, announcements, and more.
Page 42: Media Types You Cannot Use With The Printer
Media Types You Cannot Use With the Printer To avoid poor print quality and possible damage to the printer, do not use the media types listed below. • Folded paper • Curled paper • Creased or crumpled paper • Damp or wet paper •...
Page 43: Loading Paper And Other Media
Loading Paper and Other Media I Landscape and Portrait There are two methods of orientation you can use to load the printer, depending on the type of media you intend to load. • When the short edge of the paper is fed into the auto sheet feeder, this is called Portrait orientation.
Page 44: Print Side
Must be printed on the whiter (glossy) side. Must be printed on the glossy side. Must be printed on coated side of the canvas. Must be loaded with the words “Canon Greeting Cards” face down. Printing on Paper and Other Media...
Page 45 I Number of sheets that can be loaded at a time The type of paper feed (auto versus manual) and the number of sheets that can be loaded vary according to the type of media. Make sure that the paper stack is not higher than the ❘...
Page 46: Setting The Paper Thickness Lever
Setting the Paper Thickness Lever Before you print, be sure to set the paper thickness lever as listed below. Media type Plain Paper Envelope High Resolution Paper Transparency Back Print Film Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Banner Paper Magnet Sheets Artist Canvas...
Page 47: Printing Area
There is both a printing area (recommended) and a printable area (possible). Printing area (dark blue) Canon recommends that you print within this area Printable area (light blue) The area where it is possible to print. However, Letter, Legal...
Page 48 I Letter, Legal Media Type Letter Legal 0.12" 0.20" 0.25" Note * Printing in this area can adversely affect the print quality or the paper feed precision. Printable Area (width × height) 7.5 in. × 10.68 in. 7.5 in. × 13.68 in. 1.26"...
Page 49 I A4, A5, B5 Media Type 3.0 mm 5.0 mm Note * Printing in this area can adversely affect the print quality or the paper feed precision. Printable Area (width × height) 203.2 mm × 289.0 mm 141.2 mm × 202.0 mm 175.2 mm ×...
Page 50: Glossy Photo Cards
I Glossy Photo Cards Media Type Glossy Photo Cards 1.26" 1.02" 0.2" Printable Area (width × height) 3.64 in. × 3.72 in. 0.16" Recommended printing area (The printable area is identical to the printing area.) Printing Area Printing on Paper and Other Media...
Page 51 I US Com. #10 Envelope Media Type US Com. #10 0.12" 0.28" Recommended printing area (The printable area is identical to the printing area.) Printable Area (width × height) 8 in. × 3.7 in. 0.25" 1.25" Printing Area Printing on Paper and Other Media...
Page 52 I European DL Envelope Media Type European DL 3.0 mm 7.0 mm Recommended printing area (The printable area is identical to the printing area.) Printable Area (width × height) 203.2 mm × 100 mm 6.4 mm 10.4 mm Printing Area Printing on Paper and Other Media...
Page 53: Banner Paper
I Banner Paper Media Type Banner Paper 0.13" 3.4 mm Letter 0.13" 3.4 mm Letter Note * Printing in this area can adversely affect the print quality or the paper feed precision. Printable Area (width × height) 8.24 in. × 65.88 in. (Letter) 203.2 mm ×...
Page 54: Notes On Handling Media
Notes on Handling Media • Whenever possible, hold the paper by the edges and avoid touching the print side. Any scratching or soiling on the print side will adversely affect the print quality. • When storing your media, put the media back in its original packaging and avoid locations that are exposed to direct sunlight or that are subject to high temperatures or humidity.
Page 55: Using Plain Paper Or High Resolution Paper
Using Plain Paper or High Resolution Paper Make sure that the printer is turned on and the paper thickness lever is set to the Up position. Raise the paper rest. Turning On the Printer Setting the Paper Thickness Lever Paper rest Paper thickness lever Paper output tray Printing on Paper and Other Media...
Page 56 Using Plain Paper or High Resolution Paper Fan the stack to remove static cling and align the edges of the stack by tapping them on a ﬂat surface. Note To avoid touching the print surface, always handle media by the edges. Unclean or scratched print surfaces can adversely affect print quality.
Page 57 Load the stack of paper: (a) Align the stack with the right side of the auto sheet feeder and insert it into the auto sheet feeder. • Plain paper • High Resolution Paper Load the paper with the whiter side (b) Adjust the paper guide to the left side of the stack.
Page 58 Windows Open the Printer Properties dialog box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Plain Paper (when printing on plain paper) or High Resolution Paper (when printing on High Resolution Paper) in the Media Type box. Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer.
Page 59 Check the printed sheets as they are ejected from the printer. As soon as about 20 sheets have stacked on the paper output tray, remove them. If the printed sheets are excessively curled after they are ejected from the printer, remove each sheet immediately to prevent curled sheets from blocking other sheets ejected from the printer.
Page 60: Using Envelopes
Using Envelopes Make sure that the printer is turned on and the paper thickness lever is set to the Down position. Turning On the Printer Setting the Paper Thickness Lever • To avoid poor print results, do not attempt to print on envelopes with Note embossed or treated surfaces.
Page 61 Prepare the envelopes. (a) Press down ﬁrmly on the corners of the envelopes and all edges to ﬂatten the envelopes and expel all air. (b) If the envelopes are still warped, hold the edges of the envelopes diagonally and bend gently. Make sure the ﬂaps are straight. (c) To ensure the envelopes feed correctly, use a pen or similar object to ﬂatten the ﬂaps.
Page 62 Load the envelopes: (a) Load the top edge of the address side (ﬂap side down) into the auto sheet feeder and align the stack with the right side of the auto sheet feeder. (b) Adjust the paper guide to the left side of the stack. Note The maximum number of envelopes you can load is 10.
Page 63 Windows Open the Printer Properties dialog box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Envelope in the Media Type box. Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer. Change the settings if necessary.
Page 64 Windows Click the Page Layout tab, then select “#10 Env. 9.50 × 4.12 in.” or “DL Env. 220.0 × 110 mm” in the Page Size box for the envelope size. Normally you can set the envelope size with the application program. However, if the setting on the Page Layout tab does not match the setting in the application program, change the setting here.
Page 65: Using Transparencies
Using Transparencies Make sure that the printer is turned on and the paper thickness lever is set to the Up position. Raise the paper rest. Turning On the Printer Setting the Paper Thickness Lever Paper rest Paper thickness lever Paper output tray Printing on Paper and Other Media...
Page 66 Fan the Transparencies to remove static cling and tap the edges against a ﬂat surface to align them neatly. Note • To avoid touching the print surface, always handle the sheets by the edges. Unclean or scratched print surfaces can adversely affect print quality.
Page 67 Load the Transparencies: (a) With the print side facing up, place one sheet of plain paper under the stack. Load the stack with the edges aligned against the right side of the auto sheet feeder. (b) Adjust the paper guide to the left side of the stack. You can print on either side of transparencies, but using a slightly curled surface as a print side is recommended.
Page 68 Windows Open the Printer Properties dialog box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Transparency in the Media Type box. Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer. Change the settings if necessary.
Page 69: Using Back Print Film
Using Back Print Film Make sure that the printer is turned on and the paper thickness lever is set to the Up position. Raise the paper rest. Turning On the Printer Setting the Paper Thickness Lever Paper rest Paper thickness lever Paper output tray Printing on Paper and Other Media...
Page 70 Fan the Back Print Film to remove static cling and tap the edges against a ﬂat surface to align them neatly. If the ﬁlm is curled, bend it slightly in the opposite direction of the curl to straighten it. Note •...
Page 71 Load the Back Print Film: (a) With the print (matte) side facing up, place one sheet of plain paper under the stack. Load the stack with the edges aligned against the right side of the sheet feeder. (b) Adjust the paper guide to the left side of the stack. Note You can load up to 10 sheets of ﬁlm in the auto sheet feeder.
Page 72 Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box. Specify the media type (Back Print Film), and the BJ cartridge installed in the printer. Start the print job. Remove each printed sheet of Back Print Film as it is ejected from the printer.
Page 73: Using Glossy Photo Paper
Using Glossy Photo Paper Make sure that the printer is turned on and the paper thickness lever is set to the Up position. Raise the paper rest. Turning On the Printer Setting the Paper Thickness Lever Paper output tray Paper rest Paper thickness lever Printing on Paper and Other Media...
Page 74 Fan the Glossy Photo Paper to remove static cling and tap the edges against a ﬂat surface to align them neatly. If the ﬁlm is curled, bend it slightly in the opposite direction of the curl to straighten it. Note To avoid touching the print surface, always handle the sheets by the edges.
Page 75 Load the Glossy Photo Paper. (a) With the print side (glossy side) facing up, place the Loading Support Sheet B provided with the package under the stack. Load the stack with the edges aligned against the right side of the auto sheet feeder. (For details, refer to the instructions provided with the package.) (b) Adjust the paper guide to the left side of the stack.
Page 76 Windows Open the Printer Properties dialog box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select Glossy Photo Paper in the Media Type box. Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer.
Page 77: Using High Gloss Photo Film
Using High Gloss Photo Film Note Use only the BC-33 Color BJ Cartridge for printing on High Gloss Photo Film. Do not use the BC-34 Photo BJ Cartridge. Make sure that the printer is turned on and the paper thickness lever is set to the Up position.
Page 78 Load one sheet of High Gloss Photo Film: (a) Remove one sheet from the package and hold the glossy side up with the cut corner up and on the right. Align the right edge with the right side of the auto sheet feeder and insert the sheet into the auto sheet feeder.
Page 79 Windows Open the Printer Properties dialog box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select High Gloss Photo Film in the Media Type box. The BJ Cartridge setting is automatically set to Color. Change the settings if necessary.
Page 80: Using Glossy Photo Cards
Using Glossy Photo Cards Make sure that the printer is turned on and the paper thickness lever is set to the Up position. Raise the paper rest. Turning On the Printer Setting the Paper Thickness Lever Paper rest Paper thickness lever Paper output tray Printing on Paper and Other Media...
Page 81 Load the Glossy Photo Cards: (a) With the print side (glossy side) facing up, place the Loading Support Sheet B provided with the package under the stack. Load the stack with the edges aligned against the right side of the auto sheet feeder. (For details, refer to the instructions provided with the Glossy Photo Cards package.) (b) Adjust the paper guide to the left side of the stack.
Page 82 BJ cartridge installed in the printer. Click the Page Layout tab and make sure that the Page Size setting is Canon 4" x 6". Normally you can set the paper size with the application program. However, if the setting on the Page Layout tab does not match the setting in the application program, or if your application program does not provide a size selection for Glossy Photo Cards, specify the setting here.
Page 83 Using Glossy Photo Cards Tear away the strip of the Glossy Photo Card. For more details, see the instructions provided with the Glossy Photo Cards package. Note Store unused Glossy Photo Cards in the original package in a dry, cool location away from direct sunlight, high temperature, and high humidity.
Page 84: Using Banner Paper
Using Banner Paper Make sure that the printer is turned on and the paper thickness lever is set to the Down position. Lower the paper rest. Turning On the Printer Setting the Paper Thickness Lever Before you tear off the sheets, make sure that you take one more sheet than you need for printing.
Page 85 Load the Banner Paper: (a) Align the right side of the ﬁrst sheet with the right side of the auto sheet feeder and insert it into the auto sheet feeder until it stops. (b) Adjust the paper guide to the left side of the sheet. Note •...
Page 86 Using Banner Paper Gently fold over the perforations between the ﬁrst and second sheet. Printing on Paper and Other Media...
Page 87 Be sure to provide ample space in front of the printer so each sheet is supported as it comes out of the printer and then allowed to hang over the edge of the table: Note A dense printout will require more time to dry. Be careful that wet ink does not stain the desk or the ﬂoor.
Page 88 Start the print job. Printing on Banner Paper—Windows Printing on Banner Paper—Macintosh Note • In the Windows driver, you select Banner Printing on the Page Layout tab. • When using an iMac or Power Macintosh G3, select Banner Printing before creating a document using an application program. Using Banner Paper Printing on Paper and Other Media...
Page 89: Using Magnet Sheets
Using Magnet Sheets Make sure that the printer is turned on and the paper thickness lever is set to the Down position. Raise the paper rest. Turning On the Printer Setting the Paper Thickness Lever Paper rest Paper thickness lever Paper output tray Printing on Paper and Other Media...
Page 90 Using Magnet Sheets Place one sheet of plain paper behind one magnet sheet. Place both sheets on a hard surface to align the bottom edge and sides. Plain paper Glossy side of magnet sheet Note • From the bottom edge, roll the two sheets together with the plain paper facing out and glossy side of the magnet sheet facing inside.
Page 91 Unroll the media and place it in the sheet feeder immediately. (a) Make sure the print (glossy) side is facing up and one sheet of plain paper is under the sheet, load the two sheets with the edges aligned against the right side of the sheet feeder. (b) Adjust the paper guide to the left side of the sheets.
Page 92 Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box. Specify the media type (Glossy Photo Paper), and the BJ cartridge (Color). Start the print job. Remove the printed Magnet Sheet as it is ejected from the printer. Do not touch the printed side until the ink is completely dry.
Page 93: Using Artist Canvas
Using Artist Canvas Make sure that the printer is turned on and the paper thickness lever is set to the Down position. Raise the paper rest. Turning On the Printer Setting the Paper Thickness Lever Paper rest Paper thickness lever Paper output tray Printing on Paper and Other Media...
Page 94 Load the Artist Canvas. (a) With the print side (coated side) facing up, load one sheet of Artist Canvas with the edge aligned against the right side of the auto sheet feeder. (b) Adjust the paper guide to the left side of the sheet. Note You can load one sheet of Artist Canvas in the auto sheet feeder.
Page 95 Windows Open the Printer Properties dialog box, then select the most appropriate icon in the Choose Print Mode box under the Main tab. Select High Resolution Paper in the Media Type box. Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer. For Page Size, select Custom and set it to 9.5"...
Page 96: Using Greeting Cards
Using Greeting Cards Make sure that the printer is turned on and the paper thickness lever is set to the Down position. Raise the paper rest. Turning On the Printer Setting the Paper Thickness Lever Paper rest Paper thickness lever Paper output tray Printing on Paper and Other Media...
Page 97 Load the Greeting Cards: (a) With the print side facing up, load the stack with the edges aligned against the right side of the auto sheet feeder. (For details, refer to the instructions provided with the Greeting Cards package.) (b) Adjust the paper guide to the left side of the stack. Print side (glossy side) up Windows...
Page 98 Macintosh Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box. Specify the media type (High Resolution Paper), and the BJ cartridge installed in the printer. Start the print job. Remove each printed card as it is ejected from the printer. Do not touch the printed side until the ink is completely dry.
Page 99: Using Bj Cartridges
Using BJ Cartridges BJ Cartridges You Can Use With the Printer Notes on Handling BJ Cartridges Using BJ Cartridges...
Page 100: Bj Cartridges You Can Use With The Printer
BJ Cartridges You Can Use With the Printer I Types of BJ Cartridges You can use the BC-33 Color BJ Cartridge, BC-34 Photo BJ Cartridge, or BC-30 Black BJ Cartridge with this printer. Use whichever cartridge is appropriate for the work you are doing.
Page 101 I BC-33 Color BJ Cartridge This BJ cartridge includes pigment black, cyan, magenta, and yellow ink. This cartridge is best for printing general color documents and graphics. The BC-33 Color BJ Cartridge is composed of the print head and four replaceable ink tanks.
Page 102 I BC-34 Photo BJ Cartridge This BJ cartridge includes Photo Black, Photo Cyan and Photo Magenta (which are slightly lighter than ordinary Cyan and Magenta), and standard Yellow. The photo cartridge is best for producing natural images such as photographs, and when you want to produce the best possible resolution.
Page 103 BJ Cartridges You Can Use With the Printer I BC-30 Black BJ Cartridge This BJ cartridge contains pigment black ink, which takes longer to dry than general dye ink, but produces extremely sharp, water-resistant text and graphics. This is intended for printing monochrome documents.
Page 104: Notes On Handling Bj Cartridges
Notes on Handling BJ Cartridges I When you handle BJ cartridges... Caution • To avoid personal injury or damage to the print head, do not touch the print head of a BJ cartridge. The print head becomes very hot during printing and can cause a minor burn.
Page 105 I When you store BJ cartridges... When you replace a BJ cartridge, always store the BJ cartridge you are not using in an Ink Cartridge Storage Box. If the BJ cartridge is not properly stored in the container, the ink will dry out and you can no longer use the BJ cartridge.
Page 106 Note • Do not attempt to reattach the protective cap and protective tape after removing them. Observe all local regulations regarding the location and method of disposing of them. • Do not leave an empty ink tank in a BJ cartridge. Remove it immediately after ink runs out, and replace it with a new ink tank.
Page 107: Using The Windows Printer Driver
Using the Windows Printer Driver Printer Driver Basics Preparing and Executing a Print Job Getting to Know the Printer Driver Making the Most of the Printer Driver Using Maintenance Functions Using the Windows Printer Driver...
Page 108: Printer Driver Basics
Printer Driver Basics The printer driver controls communication between the printer and your computer. To use the printer with your computer, you must install the printer driver. For instructions on installing the printer driver, refer to the Quick Start Guide. Using the Windows Printer Driver...
Page 109: Preparing And Executing A Print Job
Preparing and Executing a Print Job Before you start a print job, you need to specify the print settings. The print settings in the printer driver allow ﬁne control over the print quality and color adjustment, but you can simplify the setup procedure as follows. Set the paper size you use from within the application program before printing.
Page 110 For more details on the operation procedures for Windows NT 4.0, please refer to the NT_Guide320.doc document ﬁle provided with the Windows NT printer driver (on your Canon Creative CD-ROM). Preparing and Executing a Print Job Using the Windows Printer Driver...
Page 111: Getting To Know The Printer Driver
Getting to Know the Printer Driver Opening the Printer Properties Dialog Box Selecting the Print Mode Setting the Page Size Using Online Help Closing the Printer Properties Dialog Box Using the Windows Printer Driver...
Page 112: Opening The Printer Properties Dialog Box
I Opening the Printer Properties Dialog Box When you specify the print settings or use maintenance functions such as print head cleaning, you must open the Printer Properties dialog box. Note This section describes the general procedures for opening the Printer Properties dialog box.
Page 113 Make sure that “Canon BJC-3000” is selected in the Printer box. If another printer name is displayed, click the down-arrow and then select “Canon BJC-3000” from the pull-down list. Click the Properties button. The Printer Properties dialog box opens. The “Main,”...
Page 114 This method is also helpful when you wish to use maintenance functions such as print head cleaning without starting up an application program. Click the Start button. Point to Settings, then click Printers. When the Printer window is displayed, click the “Canon BJC-3000” icon. Getting to Know the Printer Driver Using the Windows Printer Driver...
Page 115 Select Properties from the File menu. Or, right-click and select Properties from the pop-up menu. The Properties dialog box opens. The “Main,” “Page Layout,” “Stamp/Background,” and “Maintenance” tabs are contained in the Printer Properties dialog box. Note When you open the Printer Properties dialog box from the Start menu, some other tabs (such as “General”...
Page 116: Selecting The Print Mode
I Selecting the Print Mode Before you start a print job, open the Printer Properties dialog box and specify the print mode. The print settings in the Printer Properties dialog box allow ﬁne control over the print quality and color adjustment, but you can simplify the setup procedure by selecting the icon in which the most appropriate print settings are pre-assigned.
Page 117 Note • In addition to the BJ Cartridge and Media Type settings, other print settings are also pre-assigned to each icon in the Choose Print Mode box. To conﬁrm all default settings, click the Advanced button after selecting the icon. The settings on the Quality, Special Effects, and Color tabs are the properties of the print mode.
Page 118 Make sure that the BJ Cartridge and Media Type settings are identical to the BJ cartridge and print media installed in the printer. Note When you change a default setting in the BJ Cartridge or Media Type box, the icon that indicates the current settings changes to User-modiﬁed. Current settings Getting to Know the Printer Driver Using the Windows Printer Driver...
Page 119: Setting The Page Size
Getting to Know the Printer Driver You can start a print job with the User-modiﬁed icon, but you can also save and register the settings in the Choose Print Mode box under a new icon. Customizing the Print Settings in the Printer Driver (Creating an original print mode) I Setting the Page Size Set the page size you use from within the application program before printing.
Page 120 Changing the page size (for regular paper sizes) Click the Page Layout tab. Click the down-arrow in the Page Size box, then select the appropriate page size from the pull-down list. Note Depending on the application program you use, the Page Size box may be grayed out and unusable.
Page 121 Changing the page size (for custom paper sizes) Click the Page Layout tab. Click the down-arrow in the Page Size box, then select Custom Size from the pull-down list. The Custom Paper Size dialog box is displayed. Getting to Know the Printer Driver Using the Windows Printer Driver...
Page 122 Select inch or mm (millimeter) for the unit of measurement in the Unit box, and enter the desired width and height within the following ranges: width: height: Click the OK button. Getting to Know the Printer Driver 3.94" to 9.50" (100.0 mm to 241.3 mm) 3.94"...
Page 123: Using Online Help
I Using Online Help When you want to learn about a particular topic, the online help function provides the necessary information on the screen of your computer. Finding information on a particular topic When you click the “?” button on the upper right corner of the Printer Properties dialog box, the shape of the mouse pointer changes to “...
Page 124 Finding information on an operation procedure Click the Help button on the lower right corner of the Printer Properties dialog box. When the contents of the BJ Raster Printer Driver Help are displayed, select the desired item to learn more about that item. Getting to Know the Printer Driver Using the Windows Printer Driver...
Page 125 Getting to Know the Printer Driver I Closing the Printer Properties Dialog Box After specifying the necessary print settings, close the Printer Properties dialog box and start your print job. Taking effect on the print settings Make sure that the information on Direction, Feed, and Thickness Lever in the illustrated guideline is correct.
Page 126 Click the OK button. The print settings become enabled and the Printer Properties dialog box closes. Note • When you want to enable the print settings without closing the Printer Properties dialog box, click the Apply button. • When you do not want to enable the print settings, click the Cancel button.
Page 127: Making The Most Of The Printer Driver
Making the Most of the Printer Driver Printing Documents Enlarged/Reduced (Scaled Printing) Printing Multiple Pages on One Sheet (Page Layout Printing) Printing Documents Enlarged (Poster Printing) Printing on Banner Paper Changing the Print Order/Number of Copies Printing a Stamp Printing a Background Optimizing Image Data Photo Optimizer Using Special Effects...
Page 128 I Printing Documents Enlarged/Reduced (Scaled Printing) The Scaled Printing feature of the printer driver allows you to set a scaling value to print an enlarged or reduced page on a paper size that is larger or smaller than the paper size of the original ﬁle in the application program.
Page 129 Set the desired enlargement or reduction ratio in the Scaling box. To change the value of the enlargement or reduction ratio, click the up- or down-arrow to the right of the Scaling box. (You can also enter the desired value directly.) Conﬁrm the layout of the printout in the preview area and click the OK button.
Page 130 Click the down-arrow to the right of the Printer Paper Size box and select the desired paper size. When you select a paper size in the Printer Paper Size box which is different from the paper size originally set in the Page Size box, the enlargement or reduction ratio is calculated automatically and is displayed in the Scaling box.
Page 131 I Printing Multiple Pages on One Sheet (Page Layout Printing) By reducing the scale in a 2-Page Print or 4-Page Print layout, you can print multiple pages on one sheet. You can save the total amount of paper used for long documents. This feature is also useful when you wish to view an image spread or print your document as a book cover.
Page 132 Click the Specify button, as necessary. You can specify the detailed layout setting in the Page Layout Printing dialog box. Pages: Page Order: Frame Border: Conﬁrm the layout of the printout in the preview area and click the OK button. Note •...
Page 133 I Printing Documents Enlarged (Poster Printing) By dividing image data (such as a photographic image) and enlarging it for printing, you can print one page on multiple sheets. Pasting the pages after printing makes it possible to create a large-sized document such as an artistic poster. Setting the image divisions Open the Printer Properties dialog box and click the Page Layout tab.
Page 134 Click the Specify button, as necessary. You can specify a detailed image division setting in the Poster Printing dialog box. Image divisions: Speciﬁes the number of divisions you want to make on the image. 2 × 2: The number of printouts totals 4. 3 ×...
Page 135 Conﬁrm the layout of the printout in the preview area and click the OK button. Note • When you use Poster Printing, check that Background Printing is enabled in the Page Layout tab. • When you wish to revert Poster Printing to the original setting, click Normal-size Printing.
Page 136: Printing On Banner Paper
I Printing on Banner Paper For details on how to load banner paper in the printer, refer to Using Banner Paper. Using Banner Paper This section describes the print settings for printing on banner paper. Setting banner printing Open the Printer Properties dialog box and choose the desired icon in the Choose Print Mode box of the Main tab.
Page 137 I Changing the Print Order/Number of Copies Based on the default settings of the printer driver, the printer starts printing one set of any document from the ﬁrst page. When you print multiple copies of the same document, you need to specify the number of copies. You can change the print order with “Reverse” and “Collate,”...
Page 138 Collate: Use this setting when you print multiple copies of a multiple page document. When Collate is enabled, the printer prints the document and collates each copy from the ﬁrst page to the last page. When Collate is disabled, the printer prints the document and collates copies of the same page.
Page 139: Printing A Stamp
I Printing a Stamp The printer driver allows you to print a stamp on your documents. Stamps are notations such as “CONFIDENTIAL” or “IMPORTANT,” which are frequently rubber-stamped on documents to alert readers. Several default stamps are available for immediate use. Printing a default stamp Open the Printer Properties dialog box, then click the Stamp/Background tab.
Page 140 Specify whether to print the stamp on the ﬁrst page only or on each page of the document. Place stamp over text: Click this checkbox to print the stamp on each page of the document. Stamp ﬁrst page only: Click this checkbox to print the stamp on the ﬁrst page only. If you leave the box unchecked, the stamp is printed on each page.
Page 141 I Printing a Background The printer driver allows you to print a background on your documents, like a watermark. Two types of default backgrounds are available for immediate use. Printing a default background Open the Printer Properties dialog box, then click the Stamp/Background tab.
Page 142 Specify whether to print the background on the ﬁrst page of the document only, as necessary. Background ﬁrst page only: Click this checkbox to print the background on the ﬁrst page only. If you leave this box unchecked, the background is printed on each page. Click the OK button to close the Printer Properties dialog box and start the print job.
Page 143 I Optimizing Image Data The printer driver allows you to compensate and optimize the print quality of image data. Depending on the type of image data you print, you can use either Image Optimizer or Photo Optimizer. Image Optimizer Enlarging an image often causes edges to look jagged. To solve this problem, after enlarging an image in your application program, turn on the Image Optimizer before printing.
Page 144 Click the OK button to return to the Main tab. Click the OK button to close the Printer Properties dialog box and start the print job. Note • The Image Optimizer setting may have little or no effect on printing, depending on the application program you use.
Page 145 I Photo Optimizer The Photo Optimizer adjusts a photographic image created with a digital camera when it is printed out. Use the Photo Optimizer to compensate unsatisfactory color balance and over- or underexposure before printing. Open the Printer Properties dialog box, then click the Main tab. Click the Advanced button.
Page 146 Check the Whole Page checkbox, if necessary. Disabled: When the Whole Page setting is disabled, the Photo Optimizer adjusts multiple photographic images appearing on the same page separately. Enabled: When the Whole Page setting is enabled, the Photo Optimizer adjusts multiple graphic images appearing on the same page as a whole.
Page 147 I Using Special Effects The printer driver not only performs simple color adjustments to improve the quality of the original image, but also enhances images for artistic effect. Setting Simulate Illustration Use this artistic effect to simplify complex image data so that a photograph appears to be an illustration.
Page 148 Check the Simulate Illustration checkbox to enable the setting. The appearance of the image data in the preview area changes (as if the photograph is converted to an illustration) at this time. If necessary, drag the slide bar to increase or decrease the contrast. Click the OK button to return to the Main tab.
Page 149 Click the Special Effects tab. Check the Monochrome Effects checkbox to enable the setting. The appearance of the image in the preview area changes to a monochrome image. Select the desired monochrome effect from Sepia, Blue, Pink, Green or Select Color. When you select Select Color, drag the color slide bar until the desired monochrome image is displayed in the preview area.
Page 150 Click the OK button to close the Printer Properties dialog box and start the print job. Note • The Monochrome Effects setting can be used with the Simulate Illustration setting. Setting Simulate Illustration • When Background Printing is disabled in the Page Layout tab, the Monochrome Effects setting is grayed out and cannot be used.
Page 151 Click the Quality tab and set Print Quality and Halftoning, as needed. Print Quality: When you wish to improve the print quality, drag the Print Quality slide bar to the right (Fine). The print mode changes according to the setting of the slide bar.
Page 152 Fine: Lines up ink dots of different colors under the rules speciﬁed in the printer driver. Use this setting for printing graphics or charts with clearly deﬁned color boundaries. Diffusion: Randomly places ink dots of different colors. Use this setting for printing natural color images such as photographs.
Page 153 I Adjusting Image Data When the color reproduction of your printouts is unsatisfactory, you can adjust the color balance and intensity as needed. Use this feature only when you wish to make ﬁne adjustments to the color balance in the printouts, and do not change the settings excessively.
Page 154 Set the following items as needed. Color Balance: Move the slide bars of the individual colors. For example, when blues are too strong in the printouts, drag the slide bar for Cyan to the left. Output Style: Speciﬁes whether printouts should emphasize intermediate tones or produce bright and sharp colors.
Page 155 Adjusting the intensity The Intensity Setting speciﬁes whether to make the overall printout darker or lighter. Open the Printer Properties dialog box, then click the Advanced button in the Main tab. Click on the Color tab. Move the Intensity slide bar to the left (lighter) or right (darker). Click the OK button to return to the Main tab.
Page 156 I Customizing the Print Settings in the Printer Driver Changing the default properties of the Print Mode, Stamp, and Background settings makes it possible to use them as customized settings in the printer driver. You can also register your original stamp and background in the printer driver. Creating and deleting an original print mode You can create an original print mode by changing the default properties of the Print Mode settings as desired.
Page 157 Change the print settings in the Quality tab, if necessary. Change the print settings in the Special Effects tab, if necessary. Making the Most of the Printer Driver Using the Windows Printer Driver...
Page 158 Change the print settings in the Color tab, if necessary. Click the Save tab. You can save the desired print settings you made in steps 3, 4, and 5 here. Making the Most of the Printer Driver Using the Windows Printer Driver...
Page 159 To save the new print settings, enter a name for the desired print settings in the Title box of the Save tab. You can use up to eight characters. Please note that you cannot use a title that is pre-assigned in the printer driver (such as Draft or Standard).
Page 160 Note • When “User-modiﬁed” is displayed to the left of the Choose Print Mode box of the Main tab, you can save the new print settings using the following procedure. (1) Right-click the “User-modiﬁed” icon, then select Save As from the pull-down menu.
Page 161 Click the OK button to return to the Main tab. Note You cannot move the icon back to its original position by clicking the Cancel button. Saving an original print mode as a ﬁle Open the Printer Properties dialog box, then click the Advanced button on the Main tab.
Page 162 Opening an original print mode that was saved as a ﬁle Open the Printer Properties dialog box, then click the Advanced button. Click the Save tab. Click the Open button. This displays the Open File dialog box. Select the drive name and folder name in the Directory box. Select the ﬁle in which the original print mode was saved in the File Name box.
Page 163 Click the OK button to return to the Main tab. (The icon of the original print mode is also deleted from the Choose Print Mode box in the Main tab.) Note • You cannot delete default print modes such as Standard. •...
Page 164 Note When you need detailed descriptions of the settings on any tab, click the “?” button and then move the “?” symbol to the item you want to learn more about in order to display the online Help of the printer driver. Specify original settings related to text in the Text tab.
Page 165 Specify original settings related to the stamp position in the Placement tab. Click the Save settings tab. Making the Most of the Printer Driver Using the Windows Printer Driver...
Page 166 Enter a name for the original stamp in the Title box of the Save settings tab. Click the Save button. When a conﬁrmation message appears, click the OK button. Click the OK button in the Save settings tab to return to the Stamp/ Background tab.
Page 167 Creating and deleting an original background You can create an original background by changing the default properties of the Background settings as desired. You can also register your original background (bitmap ﬁle only) in the printer driver. Creating an original background Open the Printer Properties dialog box, then click the Stamp/Background tab.
Page 168 Click the Select File button. The Select image ﬁle dialog box is displayed. Select the name of the drive in which the bitmap ﬁle you wish to use as an original background is saved. Select the name of the folder in which the bitmap ﬁle you wish to use as an original background is saved.
Page 169 Enter a name for the original background in the Title box of the Save settings tab. Click the Save button. When a conﬁrmation message appears, click the OK button. Click the OK button in the Save settings tab to return to the Stamp/ Background tab.
Page 170: Using Background Printing
Deleting an unnecessary background Open the Printer Properties dialog box, then click the Stamp/Background tab. Click the Select Background button. The Background Settings Properties dialog box is displayed. Click the Save settings tab. Select the background you wish to delete from the Title box. Click the Delete button.
Page 171 About background printing You can see the Background Printing checkbox in the Page Layout tab of the Printer Properties dialog box. When Background Printing is enabled, the BJ Background Monitor and BJ Backgrounder are launched before the printer starts the print job. You can verify information on the print process.
Page 172 BJ Background Monitor When a print command is sent to the printer, the BJ Background Monitor is launched automatically and is minimized on the Windows taskbar. To verify the print process, click the BJ Background Monitor icon minimized on the Windows Taskbar.
Page 173 The BJ Background Monitor makes it possible to perform the following tasks: • You can change the order of the documents you print. Drag the document you wish to change the priority of to the desired position. Please note that you cannot change the priority of the document which is being printed.
Page 174 Select Directory from the Option menu. Select the drive and directory. Click the OK button. Note • When you wish to open the BJ Background Monitor while the printer is not printing, follow these steps: (1) From the Start menu, select Programs. (2) Point to BJ Printer, and then select BJ Background Monitor.
Page 175: Using The Bj Status Monitor
The BJ Backgrounder makes it possible to perform the following tasks: • You can cancel a print job. When you wish to cancel printing in mid-job, click the Cancel button. When a conﬁrmation message appears, click the OK button. • You can stop the print process of the printer driver temporarily. When you wish to stop the print process of the printer driver temporarily for some reason, click the Pause button.
Page 176 To check that the settings to support bi-directional communications are enabled in Windows, follow these steps: (1) Open the Printer Properties dialog box from the Start menu. (2) Click the Canon BJC-3000 icon in the Printers window, then select Properties from the File menu. (3) Click the Details tab.
Page 177 Printer Name: Shows the name of the printer you are using. Document Name: Shows the ﬁle name of the document that is currently being printed. (Depending on the application program you use, the name of the application program is also displayed.) Status: Shows the printer status and print job progress using graphics and messages.
Page 178 Start Time: Shows the time and date when the print job started. Progress: When “Spool print jobs so program ﬁnishes printing faster” is enabled and the “Spool data format” is set to RAW in the Spool Settings dialog box under the Details tab, the print job progress is indicated by the percentage and gauge shown here.
Page 179 Note • When you wish to open the BJ Status Monitor while the printer is not printing, follow these steps: (1) Open the Printer Properties dialog box. (2) Click the Maintenance tab. (3) Click the Start Status Monitor button. • You can select the way of launching the BJ Status Monitor. For more details, refer to the online Help for the BJ Status Monitor.
Page 180 Error and warning display If an error occurs, the BJ Status Monitor launches automatically. Check the meaning of the error in the Status box of the Printer Status tab ﬁrst. Then click the Guide tab and refer to the information on the solution. When the remaining ink is running low, the BJ Status Monitor displays a low ink warning icon in the Printer Status tab.
Page 181 When the ink runs out, the For more details, click the Ink Information tab. Note Even after the ink runs out, the printer continues to print for a while. However, it is recommended that you install a new ink tank. Cancelling the print job You can cancel the print job using the BJ Status Monitor.
Page 182: Using The Bj Printer Monitor
Switching the BJ Status Monitor When you are using multiple bubble jet printers and launching the BJ Status Monitor of each printer as well, select the port to which the printer you wish to display is connected from the Port menu. Note The BJ Printer Monitor displays all Bubble Jet printers installed in your system.
Page 183 To check that the settings to support bi-directional communications are enabled in Windows, follow these steps: (1) Open the Printer Properties dialog box from the Start menu. (2) Click the Canon BJC-3000 icon in the Printers window, then select Properties from the File menu. (3) Click the Details tab.
Page 184 Information display of the BJ Printer Monitor Printer Name: Shows the name of the printer installed in your system. The icon to the left of the printer name shows the printer status. — Normal condition. — A warning occurred for some reason. —...
Page 185 Ink Information: Shows ink information when the remaining ink is running low or when it runs out. Jobs: Shows the number of print jobs that are currently being processed. Other Information: Shows information such as paper size and the availability of options (when using the BJC-3000, no information is displayed.) Note •...
Page 186 Making the Most of the Printer Driver • To close the BJ Printer Monitor, click the “X” button on the upper right corner of the BJ Printer Monitor window. When the BJ Printer Monitor is minimized on the Windows Taskbar, right-click the BJ Printer Monitor icon on the Taskbar and then select Close.
Page 187 Note • When you wish to refresh the information display of the BJ Printer Monitor, select Refresh from the View menu. • To launch the BJ Status Monitor from the BJ Printer Monitor screen, select the desired printer name and then select Start Status Monitor from the Printer Info menu.
Page 188: Using Maintenance Functions
Using Maintenance Functions Cleaning the Print Head Printing a Nozzle Check Pattern Aligning the Print Head Cleaning the Paper Feed Rollers Turning the Printer On and Off Using the Special Settings Using ECP Mode Uninstalling the BJ Printer Driver Using the Windows Printer Driver...
Page 189: Cleaning The Print Head
I Cleaning the Print Head Cleaning the print head clears the nozzles. There are two ways to clean the print head: normal print head cleaning and deep print head cleaning. Always execute normal print head cleaning ﬁrst. If this does not correct the problem then execute deep print head cleaning. Note Cleaning the print head consumes ink so clean the print head only when necessary.
Page 190 When a conﬁrmation message appears, make sure that the printer is turned on and then click the OK button. Print head cleaning begins. Deep print head cleaning Open the Printer Properties dialog box, then click the Maintenance tab. Click the deep print head cleaning icon in the Print Head Cleaning box. When a conﬁrmation message appears, make sure that the printer is turned on and then click the OK button.
Page 191 I Printing a Nozzle Check Pattern The Nozzle Check Pattern conﬁrms whether the inks are being correctly ejected from the print head nozzles and whether the print head on the BJ cartridge is correctly aligned. Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not correct, or after performing print head cleaning.
Page 192 When a conﬁrmation message appears, make sure that paper is loaded in the printer and the printer is turned on. Click the OK button. Look at the check patterns and perform the correction procedure. Note If the cleaning had no effect, perform normal print head cleaning and deep print head cleaning again.
Page 193 I Aligning the Print Head Each time you replace a BJ cartridge or switch BJ cartridges for a special print job, you must align the print head to ensure optimum results in printing. Print head alignment Open the Printer Properties dialog box, then click the Maintenance tab. Click the Print Head Alignment icon in the Test Prints box.
Page 194 Check all the patterns in lines (B1) and (B2). For each line, enter the appropriate number where you see the lines most perfectly aligned in (B1) and (B2). When you ﬁnish entering numbers, click the OK button. When a conﬁrmation message appears, make sure that the printer is turned on and one sheet of plain paper is loaded, and then click the OK button.
Page 195 I Cleaning the Paper Feed Rollers With frequent use of High Resolution Paper and other coated paper, paper dust from the coated surfaces of such media accumulates around the paper feed rollers and may cause misfeeds and paper jams. If this occurs, use the special cleaning sheet (that comes with a package of High Resolution Paper) to clean the paper feed rollers inside the printer.
Page 196: Turning The Printer On And Off
I Turning the Printer On and Off You can turn the printer on and off from the Printer Properties dialog box. The Auto Power On/Off capability of the printer driver also allows you to turn the printer off when no data is sent to the printer for a certain period of time, or turn the printer back on again when data is sent to the printer.
Page 197 Select the desired settings in the Auto Power dialog box. Auto Power On: Click the down-arrow and select either Enable or Disable. When this setting is enabled, the printer is turned on when data is sent to the printer. The default setting is Disable.
Page 198 I Using the Special Settings You can use some special settings that allow you to change the printer operation mode in the printer driver. Changing the printer operation mode Open the Printer Properties dialog box, and then click the Custom Setting button in the Maintenance tab.
Page 199 Pause Page Click this checkbox when you wish to increase the pause between printed pages after performing high density printing. Use this setting to prevent the backs of pages from becoming stained after they are printed and ejected from the printer. Pause Scan Click this checkbox when you wish to increase the pause in the print head operation while the print job is being executed.
Page 200 I Using ECP Mode Normally, data transfer between the computer and printer are conducted using the ® “Centronics -compatible” mode, which is a widely-used printer interface type. You can change the data transfer method to ECP mode, as needed. The ECP mode makes it possible to conduct data transfer between the computer and printer at a higher speed while keeping compatibility with the former interface type.
Page 201 Using Maintenance Functions Note If the print job cannot be executed properly after changing the data transfer method to ECP mode, follow these steps: (1) Click the Custom Setting button in the Maintenance tab. (2) Uncheck the Set printer to ECP mode checkbox in the Custom Setting dialog box.
Page 202: Uninstalling The Bj Printer Driver
I Uninstalling the BJ Printer Driver The printer driver may be updated to improve the performance of the printer. When you install a new version of the printer driver, delete the old version before installing the new version. Uninstalling the BJ Printer Driver with the Uninstaller When you use multiple Bubble Jet printers and wish to delete all the printer drivers for the Bubble Jet printers at the same time, use the Uninstaller feature.
Page 203 Note • You can also delete all printer drivers for Bubble Jet printers at the same time from the Windows desktop. Follow these steps: (1) Double-click the BJ Printer icon on the Windows desktop. (2) Double-click the Uninstall icon in the BJ Printer folder. •...
Page 204: Using The Macintosh Printer Driver
Using the Macintosh Printer Driver Printer Driver Basics Preparing and Executing a Print Job Print Mode Settings Executing Special Functions Printer Maintenance Using the Macintosh Printer Driver...
Page 205: Printer Driver Basics
Printer Driver Basics The printer driver controls communication between the printer and your computer. To use the printer with your computer, you must install the printer driver. For instructions on installing the printer driver, refer to the Quick Start Guide. Using the Macintosh Printer Driver...
Page 206: Preparing And Executing A Print Job
Preparing and Executing a Print Job Before you start a print job, you need to specify the print settings. The print settings in the printer driver allow ﬁne control over the print quality and color adjustment, but you can simplify the setup procedure as follows. Set the paper size you use from within the application program before printing.
Page 207: Print Mode Settings
Print Mode Settings Selecting a Printer Driver Changing the Page Setup Dialog Box Settings Changing the Print Dialog Box Settings How to Use Help Using the Macintosh Printer Driver...
Page 208: Selecting A Printer Driver
I Selecting a Printer Driver Before using the Page Setup dialog box and the Print dialog box, you must ﬁrst go into Chooser in the Apple Menu and choose the correct printer driver for your type of connection. Once you have chosen the printer driver, it will remain selected. You will only need to choose it again if you change to another driver.
Page 209 When you wish to perform background printing, set Backgrounding to On. Close Click in the Close box to close the Chooser. A dialog box may appear with this message: You have changed your current printer. Please choose “Page Setup” in all the open applications. Simply click OK.
Page 210 I Changing the Page Setup Dialog Box Settings The size of the paper to be used for printing is usually set when a document is created with an application. In your application, open the Page Setup dialog box and select the paper size that you want to use with your printer.
Page 211 Select Orientation. Click the OK button. The Page Setup dialog box closes. Selecting the paper size (for custom paper sizes) When you use custom paper sizes, select any one of Custom1 to Custom3. Select the command used for Page Setup in your application program. Normally, click Page Setup from the File menu, and the Page Setup dialog box is displayed.
Page 212 In Paper Size, select any one of Custom1 to Custom3 and then click the Custom button. The Custom dialog box is displayed. Select millimeters or inches for the unit of measurement in Unit and enter the desired width and height. Print Mode Settings Using the Macintosh Printer Driver...
Page 213 Click the Apply button. The Custom dialog box closes and the speciﬁed paper size is set. Note • Any of Custom1 to Custom3 can be speciﬁed as the user-deﬁned paper size. • To make the setting made with the Page Setup dialog box the default, so that it is automatically selected whenever a new document is created, place a check mark in the Save Settings checkbox.
Page 214 I Changing the Print Dialog Box Settings Before you can start printing, a few basic settings must be made. Set the BJ Cartridge and Media Type settings to match your printer setup, then select the icon corresponding to the print mode which you want to use to print your document. Setting the print mode and starting printing Select the command used for Print in your application program.
Page 215 Select BJ Cartridge and Media Type. Click the up- or down-arrow to display a pop-up menu. Select a mode according to the setup of your printer. Note When a document created in color is to be printed out in monochrome, place a check mark in the Print Grayscale checkbox.
Page 216 Select the Print Mode icon. Select the icon that is closest to your document type and intended results. The “Current settings” shows the name of the selected icon, along with information on the Halftoning and Color Correction. Print Mode Icons Prints documents made up primarily of text at normal Text quality.
Page 217 Displaying a print preview of the document To view a preview of the document as it will appear when printed, click the Options... button and change the output destination. Open the Print dialog box, and click the Options... button. The Options dialog box is displayed. Select Preview as the output destination, and click the OK button.
Page 218 The Preview dialog box is displayed. Note When the preview screen is displayed as a result of selecting manual for Print Mode, you can adjust the Color Balance and Density Settings. Setting for Manual Printing When you are satisﬁed with the document and want to print it, click the Print button.
Page 219 Saving a document as a PICT ﬁle To save your document as a PICT ﬁle, click the Options... button and change the output destination. Open the Print dialog box, and click the Options... button. The Options dialog box is displayed. Select PICT File as the output destination, and click the OK button.
Page 220 Print Mode Settings Type in the name under which you want to save and click the Save button. The document data is saved in PICT ﬁle format. Using the Macintosh Printer Driver...
Page 221: How To Use Help
I How to Use Help The printer driver has many helpful functions. To display an explanation of these functions, use the balloon help. When you position the cursor over a given item, a brief explanation of that item appears in a balloon. Displaying balloon help Select Show Balloons from the Help menu.
Page 222: Executing Special Functions
Executing Special Functions Printing Documents Enlarged/Reduced Printing on Banner Paper Printing Multiple Pages on One Sheet Changing the Print Order Setting for Manual Printing Changing the Print Quality/Halftoning Optimizing Image Data Adjusting the Image Data Registering and Managing Print Settings Using Background Printing Using the Printer With a Network Using the Macintosh Printer Driver...
Page 223 I Printing Documents Enlarged/Reduced The scaled printing feature of the printer driver allows you to set a scaling value so you can print an enlarged or reduced page on a paper size that is larger or smaller than the page size of the original ﬁle in the application program.
Page 224 Click the OK button. The Page Setup dialog box closes. To start printing, click the Print button in the Print dialog box. Normally, select Print from the File menu to open the Print dialog box. Note • When you wish to revert Scaled Printing to the original value, set the original value (100%) in the Scale box.
Page 225 I Printing on Banner Paper Using Banner Paper Setting banner printing Place a check mark in the Banner Printing checkbox in the Page Setup dialog box. Open the Page Setup dialog box. Normally, select Page Setup in the File menu. Select Letter in Paper Size.
Page 226 Select Plain Paper in Media Type. Click the Print button to close the Print dialog box and start the print job. Note • Always set “1” in the Copies box in the Print dialog box. If you set multiple copies, the data cannot be printed on the banner paper properly. •...
Page 227: Printing Multiple Pages On One Sheet
I Printing Multiple Pages on One Sheet By reducing the scale in a 2-up or 4-up layout, you can print multiple pages on one sheet of paper. You can save the total amount of paper used for long documents. This feature is also useful when you wish to view an image spread or print your document as a book cover.
Page 228 Make the following settings, as necessary. Page Order: Click on Page Order. The illustration indicates the order in which the pages run (for example, running from top-left to top-right to bottom-left to bottom- right in the 4-Page Print setting). Frame: When you print multiple pages of data on one sheet, this option allows you to select whether to add a border around each page.
Page 229 I Changing the Print Order Based on the default settings of the printer driver, the printer starts printing one set of any document from the ﬁrst page. When two or more copies of the same data are to be printed, specify collation reverse order printing.
Page 230 Print in reverse order: Use this setting when you print a multiple page document. The printer starts printing from the last page of the document. When this setting is disabled, the printer starts printing from the ﬁrst page of the document. Print collated pages: Use this setting when you print multiple copies of a multiple page document.
Page 231 I Setting for Manual Printing Selecting the icon allows you to set your own printing parameters, including the quality, halftoning, and color balance and density. Also, once you have speciﬁed your custom settings, you can reapply those settings simply by clicking the Specifying the Print Settings manually Select the icon from Print Mode in the Print dialog box.
Page 232 Executing Special Functions Set Print Quality or Halftoning, as necessary. Changing the Print Quality/Halftoning Photo Optimizer Using the Macintosh Printer Driver...
Page 233 When you wish to adjust the color settings, click the Color icon. The Color panel is displayed. Adjusting the Image Data When you have completed the settings, click the OK button. Then return to the Print dialog box. Click the Print button to close the Print dialog box and start the print job. Note When the same print mode setting is to be used the next time you print, select the...
Page 234 I Changing the Print Quality/Halftoning When your printouts are not satisfactory, the printer driver allows you to make ﬁne adjustments to the print quality and halftoning settings. If there is a problem in the image data you wish to print, changes to the print quality and halftoning settings may not be visible or effective.
Page 235 Set the print quality. The further you move the slide bar toward the right, the better the print quality will be, but the longer it will take to perform the printing. The print mode display varies with the position of the slide bar. Executing Special Functions Using the Macintosh Printer Driver...
Page 236 Select the Halftoning icon, as necessary. The halftoning selection determines the way in which the ink dots are arranged on the page, and changes the appearance of halftones. Pattern: Dots of different colors are arranged in a speciﬁed order. Select this option when you want to print graphics with clearly deﬁned color boundaries or graphs in which large areas are ﬁlled with the same color.
Page 237 Click the Print button to close the Print dialog box and start the print job. Note • Some Print Quality settings cannot be selected depending on the setting made for Halftoning. To obtain the best quality printing, select Scatter. • Some settings cannot be selected depending on the type of BJ cartridge and the selected paper type.
Page 238 I Optimizing Image Data The Photo Optimizer adjusts a photographic image created by a scanner or a digital camera when it is printed out. Use the Photo Optimizer to compensate for unsatisfactory color balance and over- or under-exposure before printing. Photo Optimizer Place a check mark in the Photo Optimizer checkbox in the Detailed Settings dialog box.
Page 239 Place a check mark in the Photo Optimizer checkbox. Click the OK button. You return to the Print dialog box. Click the Print button to close the Print dialog box and start the print job. Executing Special Functions Using the Macintosh Printer Driver...
Page 240 I Adjusting the Image Data When the color reproduction of your printouts is unsatisfactory, you can adjust the color balance and density as needed. Use this feature only when you wish to make ﬁne adjustments to the color balance in the printouts, and do not change the settings excessively.
Page 241 Click the Color icon. The Color panel is displayed. Set the following items as needed. Color Correction BJ Standard: Applies the optimum color correction for printing with a BJ printer. Normally, you will select this setting. ColorSync: Selected when color correction is performed with ColorSync.
Page 242 This selects the proﬁle to suit the type of document. Generally, you will use the Recommended by Canon setting. Recommended by Canon lists the color features that are suitable for the BJ cartridge, paper size, print quality, halftoning, etc. Gamma Correction Gamma Correction enables the adjustment of halftone contrast between perfect white and perfect black.
Page 243 Click the OK button. Then return to the Print dialog box. Click the Print button to close the Print dialog box and start the print job. I Registering and Managing Print Settings You can name the settings in the Print dialog box (such as BJ Cartridge, Media Type, Print Grayscale, and Print Mode) when you perform registration.
Page 244 Type in the name under which you want to register the settings and then click the OK button. You return to the Register Settings dialog box. Click the Close button. You return to the Print dialog box. Note You cannot specify a name that is already being used for a set of print mode settings.
Page 245 Click on the print mode setting you want to import and then click the Import button. Click the Close button. You return to the Print dialog box. Note When a registered Print Mode is to be set as the default (so this print mode is always selected when the Print dialog box is open), select its name in the Register Settings dialog box and click the Defaults button.
Page 246 Click the print mode setting you want to remove and then click the Remove button. When a conﬁrmation appears, click the OK button. The selected print setting is removed from the list. Click the Close button. You return to the Print dialog box. Note •...
Page 247 Executing Special Functions I Using Background Printing If background printing is selected with the Chooser, you can open the BJ PrintMonitor to conﬁrm the progress of printing or to stop printing. Also, the order in which suspended documents are printed can be changed. About background printing The print processing method which enables you to do other tasks simultaneously while printing documents is called “Background Printing.”...
Page 248 Executing Special Functions Closing the BJ PrintMonitor window When you select Close Status Window from the File menu, the BJ PrintMonitor window closes. BJ PrintMonitor Function The BJ PrintMonitor shows the document currently being printed and a list of the documents queued for printing.
Page 249 The BJ PrintMonitor makes it possible to perform the following tasks. • The order of the documents in the print queue can be changed. Position the cursor over the name of the document whose position you want to change and drag it to the desired position in the queue while holding down the mouse button.
Page 250 Executing Special Functions • Printing can be suspended/restarted. Click the name of the document for which you want to suspend printing and then click the To restart printing, click the icon. Using the Macintosh Printer Driver...
Page 251: Using The Printer With A Network
I Using the Printer With a Network The BJC-3000 can be connected to a network. To enable use of the printer from any computer connected to the network, the necessary printer driver must be installed on each computer. Connection environment and installation •...
Page 252 Executing Special Functions Print server Refers to the computer to which the printer is directly connected via a USB interface cable. On the print server, select the printer driver called BJC-3000. From the print server, the progress of printing can be conﬁrmed using the BJ PrintMonitor. Client machine Refers to a computer that is connected to the print server via an Ethernet network.
Page 253 Select the BJC-3000 icon and select the printer name from “Connected to:”. Click the Share button. Conﬁrm that BJC-3000 Server is selected for “Enter new print server name:”, and then click the Send button. Executing Special Functions Using the Macintosh Printer Driver...
Page 254 Conﬁrm that a new print server name has been added to “Current print servers,” and then click the Close button. Click the close box to close the Chooser. Setting up client machines Select Chooser from the Apple Menu. Select the BJC-3000 (Server) icon and select the print server in “Connected to:”.
Page 255 Conﬁrming the status of the print server from a client machine When the progress of printing with the print server is to be conﬁrmed in the BJ PrintMonitor, start the BJ StatusMonitor. Starting the BJ StatusMonitor Double-click the BJ StatusMonitor icon in the BJ Extras folder. Closing the BJ StatusMonitor window Select Quit from the File menu to close the BJ StatusMonitor.
Page 256 Functions of the BJ StatusMonitor The progress of print jobs being performed by the print server machine can be conﬁrmed using the BJ StatusMonitor. A list of documents that are currently being printed as well as those in the print queue is displayed. The information related to the jobs in the print queue includes the document name, number of pages, number of copies, and the time at which the print job was accepted.
Page 257 • Stop printing Click the name of the document for which you want to stop printing and then click the • Suspend/Restart printing Click the name of the document for which you want to suspend printing and then click the Note •...
Page 258: Printer Maintenance
Printer Maintenance Cleaning the Print Head Printing a Nozzle Check Pattern Aligning the Print Head Cleaning the Paper Feed Rollers Turning the Printer On and Off Special Settings Uninstalling the Printer Driver Using the Macintosh Printer Driver...
Page 259 I Cleaning the Print Head Cleaning the print head clears the nozzles. There are two ways to clean the print heads: normal print head cleaning and deep print head cleaning. Always execute normal print head cleaning ﬁrst. If this does not correct the problem then execute deep print head cleaning. Note Cleaning the print head consumes ink, so clean the print head only when necessary.
Page 260 When a conﬁrmation message appears, make sure that the printer is turned on and then click the OK button. Print head cleaning begins. Print a Nozzle Check Pattern to conﬁrm the success of print head cleaning. Printing a Nozzle Check Pattern Deep print head cleaning carries out more intensive cleaning.
Page 261 I Printing a Nozzle Check Pattern The Nozzle Check Pattern conﬁrms whether the inks are being correctly ejected from the print head nozzles. Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not correct, or after print head cleaning has been executed. Printing a Nozzle Check Pattern Open the Page Setup dialog box.
Page 262 Printer Maintenance Note If the cleaning had no effect, perform normal print head cleaning and deep print head cleaning again. After cleaning the print head several times, if the Nozzle Check Pattern is not satisfactory, the print head may be worn out and the BJ cartridge must be replaced.
Page 263 I Aligning the Print Head Each time you replace a BJ cartridge or switch BJ cartridges for a special print job, you must align the print head to ensure optimum results in printing. Aligning the print head Open the Page Setup dialog box. Normally, select Page Setup from the File menu.
Page 264 Enter the values corresponding to the best printed pattern in (B1) and (B2) and then click the Send button. When a conﬁrmation message appears, make sure that the printer is turned on and that plain paper is loaded in the printer. Then click the OK button.
Page 265 I Cleaning the Paper Feed Rollers With frequent use of High Resolution Paper or other coated papers, paper dust from the coated surfaces of the paper accumulates around the paper feed rollers and may cause misfeeds and paper jams. If this occurs, use the special cleaning sheet provided in the package of High Resolution Paper to clean the paper feed rollers inside the printer.
Page 266 I Turning the Printer On and Off The Auto Power On/Off capability of the printer driver allows you to turn the printer off when no data is sent to the printer for a certain period of time and turn the printer back on again when data is sent to the printer.
Page 267 Auto Power On: When this setting is enabled, the printer is turned on when data is sent to the printer. The default setting is off. Auto Power Off: When no data is sent to the printer for the set time, the printer is turned off automatically.
Page 268: Special Settings
I Special Settings With the special settings in the Print Utility dialog box, you can change the printer’s mode settings and printer driver to change its operation. Use the Chooser to change the driver-supported resolution. Changing the printer’s mode A pause can be speciﬁed to allow the most recent printout to dry, or to adjust the print head position.
Page 269 Pause Between Pages Inserts a pause after completing high-density printing of a page. Select this item, by setting it to On, if you ﬁnd that print quality is being affected by the next page being fed before the ink on the previous page has completely dried.
Page 270 Click the Setup button. Click on Driver-Supported Resolution and select High from the pop-up menu. Click the OK button. Click the close box to close the Chooser. Printer Maintenance Using the Macintosh Printer Driver...
Page 271: Uninstalling The Printer Driver
I Uninstalling the Printer Driver When the Printer Driver is no longer necessary, you can remove an installed printer by selecting “Custom remove.” The “Custom remove” option allows you to remove just those ﬁles that are not needed when you change your computer environment. Uninstalling the printer driver with the Custom remove If there are any unsaved documents in applications that are currently running, save your documents.
Page 272 Place a check mark in the “Software for use with QuickDraw” checkbox. Click the Remove button. When a conﬁrmation message appears, click the Continue button. Printer Maintenance Using the Macintosh Printer Driver...
Page 273 Printer Maintenance When a conﬁrmation message appears, click the Restart button. Your computer restarts. Using the Macintosh Printer Driver...
Page 274: Printing Photographs
Printing Photographs Tips for Printing Photographic Images About Photo Optimizer Printing Photographs...
Page 275: Tips For Printing Photographic Images
Tips for Printing Photographic Images To produce the best possible print quality for printing photographic images from a digital camera or scanner, or photographic images downloaded from a home page on the Internet, follow these guidelines: • Use the BC-34 Photo BJ Cartridge. •...
Page 276 Windows Open the Printer Properties dialog box and select SuperPhoto in the Choose Print Mode box under the Main tab. When SuperPhoto is selected, the BJ Cartridge setting automatically changes to Photo so you can use the four different types of inks provided by the Photo BJ Cartridge.
Page 277: About Photo Optimizer
About Photo Optimizer The Photo Optimizer adjusts a photographic image created with a digital camera device when it is printed out. Use the Photo Optimizer to compensate unsatisfactory color balance and over- or underexposure before printing. Windows Open the Printer Properties dialog box, then click the Main tab. Click the Advanced button.
Page 278 About Photo Optimizer Macintosh Open the Photo Optimizer in the Quality panel. The Photo Optimizer feature works on the image that is edited using the edit menu such as “Cut” and “Rotate” in a graphics application program. Disabled Enabled Printing Photographs...
Page 279: Routine Maintenance
Routine Maintenance Prolonging the Service Life of the Printer BJ Cartridge Maintenance When to Replace the BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Head Replacing the Ink Tanks Replacing the BJ Cartridge Aligning the Print Head Cleaning the Printer Cleaning the Paper Feed Rollers Transporting the Printer Routine Maintenance...
Page 280: Prolonging The Service Life Of The Printer
Prolonging the Service Life of the Printer To ensure a long service life for your printer, clean it frequently and replace consumable items such as the BJ cartridges when required. Before you move the printer to a new location, pack it in its original box and packing material to prevent damage during shipping. Guidelines for replacement of consumable items: BJ Cartridge Maintenance When to Replace the BJ Cartridge...
Page 281: Bj Cartridge Maintenance
BJ Cartridge Maintenance Over time, ink tanks run out and require replacement, and eventually the BJ cartridges also require replacement after the print heads wear out. The following topics regarding BJ cartridge maintenance describe how to check the status of the BJ cartridges and take the appropriate actions to correct problems.
Page 282: When To Replace The Bj Cartridge
When to Replace the BJ Cartridge If your printout appears streaked or blurred, open the front cover of the printer and visually check the level of the ink in all the ink tanks. If remaining ink is low or has run out, replace Replacing the Ink Tanks Note If an ink tank runs out of ink, the POWER light may ﬂash orange four times...
Page 283 Print a nozzle check pattern Nozzle check pattern poor quality? Execute normal print head cleaning Nozzle check pattern poor quality? Execute deep print head cleaning Nozzle check pattern poor quality? Replace the BJ cartridge Execute print head alignment Printing a Nozzle Check Pattern Cleaning the Print Head (Normal print head cleaning) Cleaning the Print Head (Deep print head cleaning) Replacing the BJ Cartridge...
Page 284: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The Nozzle Check Pattern conﬁrms whether the inks are being correctly ejected from the print head nozzles and whether the print head on the BJ cartridge is correctly aligned. Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not correct, or after you perform print head cleaning.
Page 285 Note You can print a Nozzle Check Pattern with the printer driver or with the RESUME button on the printer. To print the Nozzle Check Pattern from the operation panel, press and hold down the RESUME button until the POWER light ﬂashes twice, and then release it. When a conﬁrmation message appears, make sure that paper is loaded in the printer and the printer is switched on.
Page 286 BC-33 Color Cartridge or BC-34 Photo Color Cartridge (1) Nozzle check pattern (2) Print head alignment check pattern for BJ cartridge If patterns (1) are broken or missing, print head cleaning is required. Cleaning the Print Head If patterns (2) are not overlapped perfectly, print head alignment is required. Aligning the Print Head Note Each pattern indicates the status of the nozzles of the BJ cartridges...
Page 287: Cleaning The Print Head
Cleaning the Print Head Cleaning the print head clears the nozzles. There are two ways to clean the print head: normal print head cleaning and deep print head cleaning. Always execute normal print head cleaning ﬁrst. If this does not correct the problem, then execute deep print head cleaning.
Page 288 Click the ﬁrst (left) Print Head Cleaning icon in the Print Head Cleaning box. Macintosh Select Page Setup from the File menu. Click the Utilites button. Select the Print Head Cleaning icon. Note You can also start print head cleaning with the RESUME button on the printer.
Page 289 When a conﬁrmation message appears, make sure that the printer is switched on and then click the OK button. Windows Print head cleaning begins. (It takes about 40 seconds to complete print head cleaning and the POWER light stops ﬂashing.) Print a Nozzle Check Pattern to conﬁrm the success of normal print head cleaning.
Page 290: Deep Print Head Cleaning
I Deep print head cleaning Always execute normal print head cleaning ﬁrst. Only when the normal Note print head cleaning does not correct the problem, perform deep print head cleaning. Windows Open the Printer Properties dialog box. Click the Maintenance tab. Click the Print Head Deep Cleaning icon in the Print Head Cleaning box.
Page 291 Macintosh Select Page Setup from the File menu. Click the Utilities button. Select the Print Head Deep Cleaning icon. Cleaning the Print Head Routine Maintenance...
Page 292 When a conﬁrmation message appears, make sure that the printer is switched on and then click the OK button. Windows Print head cleaning begins. (It takes about two minutes to complete print head cleaning and the POWER light stops ﬂashing.) Print a Nozzle Check Pattern to conﬁrm the success of deep print head cleaning.
Page 293: Replacing The Ink Tanks
Replacing the Ink Tanks Note When you purchase extra ink tanks, make sure that you get the correct ink tanks for each BJ cartridge. • For BC-33 Color BJ Cartridge: BCI-3BK Ink Tank BCI-3C Ink Tank BCI-3M Ink Tank BCI-3Y Ink Tank BC-33 Color BJ Cartridge •...
Page 294 Make sure that the printer is switched on and open the front cover. The cartridge holder moves to the left side. • If you need to replace more than one ink tank, do not remove the ink Note tanks together. Remove and replace each ink tank one by one to ensure that each new ink tank is inserted in the correct slot.
Page 295 • Discard empty ink tanks according to the local laws and regulations Note regarding disposal of consumables. • To avoid staining your hands, clothing, or areas of your work site, do not shake or drop ink tanks when you are handling them. Remove the new ink tank from its package.
Page 296 Replacing the Ink Tanks Grip the bottom of the ink tank and twist off the orange protective cap in the direction of the arrow. Protective cap To prevent ink spills, do not press this side of the ink tank. Do not attempt to reattach a protective cap to an ink tank. Discard the Note protective cap immediately.
Page 297 Hold the new ink tank at a slight angle and align it with the correct slot. Then insert the ink tank in its place. Make sure you insert the ink tank into the correct slot of the cartridge holder. Note The correct array of ink tanks in the BJ cartridges is shown below.
Page 298 To lock the ink tank in place, press down on top of the ink tank. Press down until the ink tank locks in place with a click. Close the front cover. The cartridge holder returns to the home position, and print head cleaning begins automatically.
Page 299: Replacing The Bj Cartridge
Replacing the BJ Cartridge If print quality remains poor even after replacing the ink tanks and cleaning the print head, the print head is worn out and you must replace the BJ cartridge. Note Use only the following BJ cartridges with the BJC-3000 printer: •...
Page 300 Replacing the BJ Cartridge Raise the cartridge lock lever to unlock the BJ cartridge. Make sure that you raise the lever all the way up. Cartridge lock lever Note To avoid staining your hands, clothing, or areas in your work site, handle the BJ cartridge carefully.
Page 301 Remove the entire BJ cartridge with the ink tanks in place. Note • If you are removing a partially used BJ cartridge, store it in the Ink Cartridge Storage Box. Notes on Handling BJ Cartridges • Always hold the BJ cartridge by the handles embossed on the left and right sides of the BJ cartridge.
Page 302 Remove a new BJ cartridge from its package. Remove the orange protective cap then slowly remove the orange protective tape. Note • Never attempt to reattach the tape or cap to the BJ cartridge. Discard the protective cap and tape immediately. •...
Page 303 Set the BJ cartridge in the cartridge holder, then lower the cartridge lock lever until it locks in place. Note When you install the BC-30 Black BJ Cartridge, insert it into the right side of the cartridge holder. Press in on the tabs of the protective cartridge inserts and remove them. Fix tabs Replacing the BJ Cartridge Routine Maintenance...
Page 304 Insert the ink tank(s) in the new BJ cartridge. You can use new ink tanks or the ink tanks from the worn BJ cartridge. Replacing the Ink Tanks Install an ink tank immediately after removing it from the worn BJ cartridge Note or its package.
Page 305: Aligning The Print Head
Aligning the Print Head Each time you replace a BJ cartridge or switch BJ cartridges for a special print job, you must align the print head to ensure optimum printing. Windows Open the Printer Properties dialog box. Click the Maintenance tab. Click the Print Head Alignment icon in the Test Prints box.
Page 306 When the pattern is printed, click the Yes button. Check all the patterns in lines of (B1) and (B2). For each line, enter the appropriate number where you see that the lines are perfectly aligned. When you ﬁnish entering numbers... Click the OK button to save the settings.
Page 307 Aligning the Print Head Check all the patterns in lines (B1) and (B2). For each line, enter the appropriate number where you see that the lines are perfectly aligned. Correct: Incorrect: When you ﬁnish entering numbers... Click the OK button to save the settings. Windows Macintosh Save the settings.
Page 308 Click the OK button. This completes the Print Head Alignment procedure. Note When you wish to turn off the printer after print head alignment, always press the POWER button to switch the printer off. If you do not turn the printer off correctly with the POWER button, the print head alignment settings will not be saved.
Page 309: Cleaning The Printer
Cleaning the Printer After routine use, paper dust and room dust may accumulate around the paper output tray and other parts of the printer. Clean the printer periodically. Caution To avoid personal injury from burns or electrical shock or damage to the printer during cleaning, never use a ﬂammable solvent such as thinner, benzene or alcohol.
Page 310 Cleaning the Printer Remove the paper output tray and wipe the paper output area with a soft cloth. Routine Maintenance...
Page 311: Cleaning The Paper Feed Rollers
Cleaning the Paper Feed Rollers With frequent use of high resolution paper and other coated paper, paper dust from the coated surfaces of such media accumulates around the paper feed rollers and may cause misfeeds and paper jams. If this occurs, use the special cleaning sheet that comes with each pack of High Resolution Paper to clean the paper feed rollers inside the printer.
Page 312 Slide the cleaning sheet into the auto sheet feeder until it stops. Make sure that the POWER light is green. Press and hold down the RESUME button until the POWER light ﬂashes three times, then release it. The paper feed rollers of the printer start rotating and then stop.
Page 313: Transporting The Printer
Transporting the Printer Use the original box and packing material to repack the printer for shipping or moving to another location. (When you do not use the original box, make sure that the printer is packaged properly so that it does not get damaged during transportation.) Make sure that the printer is switched on and open the front cover.
Page 314 Lower the cartridge lock lever. Press the POWER button ( POWER light turns off and the cartridge holder remains in the same position. Now unplug the power cord from the power outlet. Fix the cartridge holder with tape and the cartridge lock lever with packing material.
Page 315 Transporting the Printer Remove the paper output tray. Make sure that the printer is off. Note Routine Maintenance...
Page 316 Transporting the Printer Disconnect the printer cable from your computer and printer, and disconnect the power cord from the printer. (Illustration shows use of a parallel printer cable.) Routine Maintenance...
Page 317 Transporting the Printer Reattach the tape and packing material to the printer and insert the printer into its plastic bag. Packing material Tapes Routine Maintenance...
Page 318 Fit the packing material on either end of the printer and pack the printer into the original box. Note If you are shipping the printer through a shipping agent, mark the box with FRAGILE or HANDLE WITH CARE. Transporting the Printer Routine Maintenance...
Page 319: Troubleshooting
Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Avoiding Problems Before You Call for Help Getting Help From Canon Troubleshooting...
Page 320: Printout Is Unsatisfactory
Printout Is Unsatisfactory Color document printed in monochrome Colors not clear Printed and on-screen colors do not match Meaningless characters or symbols printed Printed text rotated 90 degrees Printing in top left corner Text cut off at bottom right corner, right edge, or bottom edge Text or image reversed (mirrored) Enlarged/reduced printing not correct Single ﬁle page prints over two or more pages...
Page 321 If the wrong printer driver that only supports monochrome printing is selected, all the documents are printed in monochrome. Start the print job again and check that “Canon BJC-3000” is displayed in the Name entry box of the Print dialog box.
Page 322 To avoid this problem, you may ﬁnd it convenient to set the BJC-3000 as the default printer. To do so, click Start, select Settings, and click on Printers. Highlight the Canon BJC-3000 icon and right-click. Now click the Set As Default option (make sure a check mark appears).
Page 323 HECK RINTER DRIVER SETTINGS CORRECT FOR MEDIA AND PRINT JOB Open the Printer Properties dialog box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab. Also make sure that the BJ Cartridge and Media Type settings match the BJ cartridge and media currently set in the printer.
Page 324 I Printed and on-screen colors do not match The colors you see on the screen do not match the colors you see in the printed copy of the same image. For example, objects that appear blue on the screen are printed purple and objects that appear pale green on the screen are printed dark green.
Page 325 HECK RE THE PRINTER DRIVER SETTINGS CORRECT Open the Printer Properties dialog box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab. Also make sure that the BJ Cartridge and Media Type settings match the BJ cartridge and media currently set in the printer.
Page 326 Meaningless characters and symbols may print if you have selected the wrong printer driver for the print job. Start the print procedure again and make sure that “Canon BJC-3000” is displayed in the Name entry box of the Print dialog box.
Page 327 HECK RE THE PRINTER AND COMPUTER SECURELY CONNECTED Check the printer cable connections at the printer and computer. A faulty or loose connection can generate meaningless characters and symbols to print. Connecting and Turning On the Printer HECK S THE PRINTER PORT SET TO When the printer port of the computer is set to the ECP mode, the printer may not perform a print job properly.
Page 328: Printed Text Rotated 90 Degrees
I Printed text rotated 90 degrees The document text orientation is not correct and it is printed rotated 90 degrees. HECK S THE RIENTATION SETTING CORRECT If the paper is inserted vertically with the Orientation setting for Landscape, text and paper are rotated away from one another by 90 degrees.
Page 329: Printing In Top Left Corner
Note If the application program has an Orientation setting, make sure that the setting (Portrait/Landscape) matches the Orientation setting in the printer driver. I Printing in top left corner HECK S THE PAGE IN THE PRINTER LARGER THAN THE PAGE SIZE SPECIFIED IN THE PRINTER DRIVER If you print on paper larger than the Page Size selected in the printer driver, the page is printed in the top left corner.
Page 330 I Text cut off at bottom right corner, right edge, or bottom edge The text is printing in the bottom right corner of the page or printing beyond the right or bottom margins and cut off from view. HECK S THE PAPER IN THE PRINTER SMALLER THAN THE SPECIFIED IN THE PRINTER DRIVER If you print on paper smaller than the Page Size selected in the printer driver, text is printed in the bottom right corner, or cut off at the bottom or...
Page 331 I Text or image reversed (mirrored) The printed image is printed with left and right sides reversed or “mirrored.” HECK Open the Printer Properties dialog box and check the Media Type setting in the Main tab. If the setting is not correct, click the down-arrow and select the correct media from the pull-down list.
Page 332 I Single ﬁle page prints over two or more pages HECK OES THE PROGRAM AND PRINTER DRIVER MATCH Set the same Page Size setting for the application program and the printer driver. Open the Printer Properties dialog box, click the Page Layout tab, and select the Page Size that matches the Page Size setting in the application program.
Page 333 I Colors streaked or wrong The text appears scratched, streaked, or the wrong colors are printed. HECK S THE INK IN THE If text or images are streaked, scratched, faint, or if the wrong colors are printing, one of the ink tanks may have run out of ink, the print nozzles may be clogged, or the print head may be worn out.
Page 334: Straight Lines Are Broken
I Straight lines are broken HECK AS THE PRINT HEAD BEEN ALIGNED Each time you install a print head, you must align the print head. If you do not align the print head, straight lines may appear broken or uneven. Aligning the Print Head HECK S THE...
Page 335: Printed Pages Curled
Macintosh When using Manual for printing, click the Details button in the Printer Properties dialog box. In the Quality panel, drag the slide bar to the right to select Fine. HECK S THE PAPER THICKNESS LEVER SET CORRECTLY If straight lines are printed uneven or broken after changing the setting of the paper thickness lever on the front of the printer, re-align the print head.
Page 336 HECK S THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING Move the Intensity setting (print density) in the Color tab to a lower setting and execute the print job again. A lower Intensity setting uses less ink and thus causes less curling of the printed page. Windows Open the Printer Properties dialog box and click the Advanced button in the Main tab.
Page 337: Backs Of Pages Stained With Ink
I Backs of pages stained with ink The backs of pages are stained after they are printed and ejected from the printer. HECK S THE PAPER OUTPUT SLOT DIRTY Clean the printer periodically. Clean the paper output slot and the area around it.
Page 338 HECK S GRAYSCALE PRINTING BEING PERFORMED If you are performing grayscale printing, the backs of the pages may be stained with ink. You may be able to eliminate this problem by reducing the black density on the printer driver setting screen. Windows Open the Printer Properties dialog box and click the Advanced button in the Main tab.
Page 339: Ink Blurred
I Ink blurred The ink has blurred in the print job; images are not sharp and the ink has spread and run together. HECK RE YOU PRINTING A PHOTOGRAPH OR ILLUSTRATION THAT REQUIRES A LARGE AMOUNT OF INK In the printer driver, set Print Quality to Fine. The Fine setting reduces the tendency for ink to spread in printing color documents that require large amounts of ink, and reduces the tendency for ink to spread where black areas are adjacent to colored areas.
Page 340 HECK RE YOU USING PLAIN PAPER If you are using plain paper, use another type of print media. To minimize ink spread, use High Resolution Paper, Glossy Photo Paper, or High Gloss Photo Film. HECK S THE PRINT HEAD DIRTY Clogged print head nozzles can cause ink spread and blurring, so clean the print head.
Page 341: Printed Surface Scratched
Macintosh When using Manual for printing, click the Details button in the Printer Properties dialog box. In the color panel, use the Intensity slide bar to change the print density setting. I Printed surface scratched The print side of the paper is scratched and stained. HECK RE YOU PRINTING ON THICK PAPER If you print on thick paper, the print head may scratch the printed surface...
Page 342 HECK RE YOU PRINTING ON CURLED PLAIN PAPER If curled plain paper is loaded with the curl bowing up, the print head may scratch the bottom edge of the paper. Try to uncurl the paper. If necessary, turn the paper over, and load it in the sheet feeder again.
Page 343: White Streaks Visible
I White streaks visible HECK RINT A If colors are broken or missing, clean the print head. If lines are not aligned properly, align the print head. If any portion of the Nozzle Check Pattern is streaked, the print head could be clogged, may not be aligned properly, or the BJ cartridge may be worn out.
Page 344 I Colors streaked or uneven Patterns of uneven or streaked coloring appear on the printout. HECK RINT Set Print Quality to Fine and print again. This reduces uneven coloration you may see in a document where a large amount of ink is used. Windows Open the Printer Properties dialog box.
Page 345 HECK ALFTONING SET FOR OPTIMUM PERFORMANCE Check the Halftoning setting in the Quality tab of the printer driver. The Diffusion setting smoothes uneven or streaked colors. Windows Open the Printer Properties dialog box. Click the Advanced button in the Main tab. In the Halftoning box under the Quality tab, disable Auto if it is checked and enabled.
Page 346: Last Part Of Print Job Not Printing
I Last part of print job not printing The last part of each page in the document is not printed. HECK RE YOU USING THE PAPER SIZE SPECIFIED IN THE SETTING If the size of the paper loaded in the printer does not match the Page Size setting in the printer driver, part of each page may not print.
Page 347 HECK S THE PRINTER PORT SET TO When the printer port of the computer is set to the ECP mode, the printer may not perform a print job properly. Cancel the ECP mode, and print again. If the problem is not solved, contact your computer manufacturer. HECK You may not be able to print correctly with a WPS (Windows Printing System) printer driver installed in your system.
Page 348 I Characters and ﬁgures notched/gradation streaked or unnatural Characters and ﬁgures print with unnatural notches. Gradation appears streaked. HECK RE YOU USING AN APPLICATION PROGRAM THAT ONLY SUPPORTS CRIPT The BJC-3000 is a QuickDraw printer and is not a PostScript printer. Therefore, if you use an application program that supports only PostScript, the lines of characters and ﬁgures may print with unnatural notches.
Page 349: Printer Does Not Start Or Stops Mid-Job
Printer Does Not Start or Stops Mid-Job Printer does not turn on Print job does not start Printing halts Printing starts but nothing prints Cartridge holder does not move to the left side Troubleshooting...
Page 350: Printer Does Not Turn On
If you perform all these checks and the problem is not solved, unplug the printer and contact the Canon Customer Care Center. Before You Call for Help Getting Help From Canon...
Page 351: Print Job Does Not Start
I Print job does not start Printer does not operate after print job is executed from the computer. HECK S THE PRINTER TURNED ON Check the POWER light to see if it is green. If the POWER light ﬂashes green, the printer is still warming up. After the POWER light is on, the printer is ready to use.
Page 352 RE YOU USING THE CORRECT PRINTER DRIVER A print job may not start if you have selected the wrong printer driver for the print job. Check that “Canon BJC-3000” is displayed in the Name entry box of the Windows Print dialog box.
Page 353 If you are using USB Interface to connect your printer, set your printer port to USBPRN. Open the Printer Properties dialog box: click Start, select Setting, and click Printing. Highlight the Canon BJC-3000 icon and right-click. Now select Properties. Click the Details tab and select LPT1 or USBPRN in the Print to the following port box (LPT1: Canon BJ LPT Printer Port).
Page 354: Printing Halts
I Printing halts The printer stops printing before the print job is complete. HECK S THE PRINT JOB A FINELY DETAILED PHOTOGRAPH OR ILLUSTRATION The printer requires more time to process a ﬁnely detailed illustration or photograph. Check the POWER light. If the POWER light ﬂashes green, the computer is sending print data to the printer and the job is executing normally.
Page 355 I Printing starts but nothing prints The printer operates but nothing is printed on the page. HECK S THE INK IN THE The print head nozzles may be clogged, one or more of the ink tanks may be low, or the BJ cartridge may be worn. Visually check the level of the ink in the ink tanks.
Page 356 HECK ID YOU REMOVE THE ORANGE PROTECTIVE TAPE FROM THE PRINT HEAD If the orange protective tape is not removed from the BJ cartridge, ink cannot be ejected from the BJ cartridge. Remove the BJ cartridge and check the print head. If the tape has not been removed, remove it.
Page 357 I Cartridge holder does not move to the left side You want to switch the BJ cartridge, replace an ink tank, or replace the BJ cartridge, but the cartridge holder does not move to the left side when you open the front cover. HECK S THE PRINTER TURNED ON Check the POWER light and make sure that it is green.
Page 358: Paper Jams Or Does Not Feed
Paper Jams or Does Not Feed Paper does not feed from auto sheet feeder Envelopes do not feed Paper skews during feeding Multiple sheets feed together Paper jam Troubleshooting...
Page 359: Paper Does Not Feed From Auto Sheet Feeder
I Paper does not feed from auto sheet feeder After the print job is started, the paper loaded in the auto sheet feeder does not feed. HECK S THE PAPER TOO THICK Thick paper does not feed from the auto sheet feeder. You cannot attempt to print on paper or other media thicker than .024"...
Page 360: Envelopes Do Not Feed
I Envelopes do not feed Envelopes do not feed or skew during feeding. HECK RE THE ENVELOPES CURLED OR BENT Before you load envelopes, make sure they are ﬂat. Press down ﬁrmly around the edges of the stack to ﬂatten the envelopes and expel air from inside the envelopes.
Page 361 HECK RE TOO MANY ENVELOPES LOADED The number of envelopes you can set in the auto sheet feeder is up to 10. Do not exceed 10 envelopes in a stack. Using Envelopes HECK RE THE ENVELOPES LOADED CORRECTLY To avoid misfeeds and jams, always load the top edge of an envelope (or stack of envelopes) lengthwise with the ﬂap side down.
Page 362 I Paper skews during feeding The paper or other media does not feed straight into the paper feed slot. HECK S THE AUTO SHEET FEEDER OVERLOADED The number of sheets you can load in the auto sheet feeder depends on the media you are using.
Page 363: Multiple Sheets Feed Together
I Multiple sheets feed together More than one sheet feeds from the stack at the same time. HECK ID YOU FAN THE STACK BEFORE LOADING Before loading a stack of media in the auto sheet feeder, always fan the pages to remove static cling and align the edges. Fanning the stack separates the sheets so they can feed smoothly from the auto sheet feeder.
Page 364: Paper Jam
I Paper jam If paper jams in the printer, remove it. Slowly pull the paper out of the printer from the auto sheet feeder or the paper output slot, whichever is easier. (If the paper tears or shreds, open the front cover and remove all the fragments of paper.) Close the front cover, load the paper, and then press the RESUME button.
Page 365 Note • If the paper cannot be removed, press the POWER button twice to eject the paper automatically and start the print job again. • Paper within the range of 17 to 28 lb (64 to 105 g/m auto sheet feeder. •...
Page 366: The Power Light Flashes Orange
The POWER Light Flashes Orange When an error occurs, the POWER light ﬂashes orange. The number of ﬂashes indicates the cause of the problem. Two ﬂashes: Out of paper, paper jam, paper feed error Three ﬂashes: Paper jam Four ﬂashes: BJ cartridge out of ink Five ﬂashes: BJ cartridge not installed correctly Six ﬂashes: BJ cartridge not installed Seven ﬂashes: BJ cartridge defective...
Page 367 I Two ﬂashes: Out of paper, paper jam, paper feed error If no paper is loaded in the auto sheet feeder, or if the paper is not loaded correctly, set the paper correctly and press the RESUME button. If paper has jammed in the printer, remove the jam and press the RESUME button. Paper Jams or Does Not Feed Note If the paper is not feeding into the auto sheet feeder, adjust the paper...
Page 368 I Four ﬂashes: BJ cartridge out of ink An ink tank in the BJ cartridge has run out of ink. Replace the depleted ink tank and press the RESUME button. Replacing the Ink Tanks I Five ﬂashes: BJ cartridge not installed correctly The correct BJ cartridge is not installed.
Page 369 Eight ﬂashes indicate the waste ink tank is nearly full. Press the RESUME button to skip the error so you can continue printing. To prevent the ink waste tank from becoming full, call the Canon Customer Care Center for help to have the waste ink tank replaced immediately.
Page 370: An Error Message Appears
An Error Message Appears Error writing to LPT1 or USBPRN Windows Application error, general protection fault Windows Other error messages Troubleshooting...
Page 371: Error Writing To Lpt1 Or Usbprn
Cancel spooling and send the print job directly to the printer. Open the Printer Properties dialog box from the Start menu: click Start, select Settings, and click Printers. Highlight the Canon BJC-3000 icon and right-click. Select Properties. Click the Details tab and click the Spool Settings button. Click the button for “Print directly to the printer.”...
Page 372 Click the Device Manager tab, select Ports (COM & LPT), and then double-click Canon BJ LPT Printer Port (LPT1). In the General tab, check that Original Conﬁguration (Current) is enabled. An error occurs if this item is disabled. Read the message under Device Status and verify that no problem is indicated.
Page 373 HECK S THE PRINTER DRIVER INSTALLED CORRECTLY There may be a problem with the printer driver. Uninstall the printer driver and install it again. Also refer to the “Additional Notes on Handling the USB Interface.” HECK S THE PRINTER PORT SETTING IDENTICAL TO THE INTERFACE YOU ARE USING If the printer port setting is not identical to the interface connected to the printer, an error message appears.
Page 374 HECK You may not be able to print correctly if a WPS (Windows Printing System) driver is installed on your computer. Click Start, point to Settings, and click Printers. If a WPS driver is installed, right-click the icon and then select Properties from the pop-up menu.
Page 375 I Application error, general protection fault HECK RE YOU USING A Attempting to print from a Windows 3.1 application program installed on a system with Windows 98 or Windows 95 may cause an error. Use a Windows 98 or Windows 95 compatible application program. You cannot use the BJC-3000 with the Windows 3.1 operating system.
Page 376 If there is no problem with the new ﬁle, the old ﬁle was probably faulty. If the same error occurs with the new ﬁle, call either the software company or the Canon Customer Care Center. Before You Call for Help...
Page 377: Other Error Messages
I Other error messages HECK N ERROR DISPLAYED IN THE When an error occurs, the BJ Status Monitor screen opens. The Print Status tab displays a short description of the error and other information about the print job. Click the Guide tab to display instructions on how to solve the problem.
Page 378 Printer driver could not be found Uninstall the printer driver and reinstall it. Background printing failed Restart Windows and try again. Could not print [application name]-[file name] Try printing again after the current job is ﬁnished. HECK NY ERROR NUMBER Error number (*202) displayed Sufﬁcient memory not available for the application program.
Page 379 Error number (*203) displayed Installed printer driver not operating correctly. Remove the installed BJ printer driver and then install the printer driver again. Error number (*300) displayed Check the following. • Printer is turned on? Turning On the Printer • Printer cable is connected securely? Make sure that the printer cable is securely fastened to the computer and the printer.
Page 380: Other Problems
Other Problems Cannot install the printer driver BJ Status Monitor does not open Cannot execute background printing Troubleshooting...
Page 381: Cannot Install The Printer Driver
I Cannot install the printer driver HECK ID YOU FOLLOW THE PRINTER DRIVER INSTALLATION INSTRUCTIONS IN THE UICK The Quick Start Guide provides step-by-step instructions for installing the printer driver. If you are reinstalling the printer driver, remove any other Bubble Jet printer drivers which have been installed on the computer before reinstalling the printer driver.
Page 382 S THERE A PROBLEM WITH THE The Canon Creative CD-ROM may be damaged. On the Windows desktop, double-click the My Computer icon then double-click the CD-ROM icon. If Windows cannot read the CD-ROM, call the Canon Customer Care Center. Before You Call for Help...
Page 383: Bj Status Monitor Does Not Open
I BJ Status Monitor does not open HECK OES YOUR PRINTER CABLE SUPPORT BI COMMUNICATION Check the hardware speciﬁcations of your printer cable. Operation of the BJ Status Monitor requires bi-directional data transfer between the computer and printer. The printer cable must be capable of bi-directional data transfer.
Page 384: Cannot Execute Background Printing
I Cannot execute background printing The BJ Backgrounder is not displayed during a print job and you cannot use background printing. HECK S THERE ENOUGH FREE SPACE AVAILABLE ON THE HARD DISK You may not be able to print if there is not enough free space on the hard disk.
Page 385: Avoiding Problems
Avoiding Problems Setting Color Adjustment Adjusting Brightness (gamma curve coefﬁcient) Adjusting Output Style Checking the printer and computer connection Setting the BJC-3000 as default printer Windows Cancelling ECP Windows Troubleshooting...
Page 386 I Setting Color Adjustment In the printer driver, you can adjust the color tones of the image by changing the density of each color (cyan, magenta, yellow, and black). For example, you can lower the magenta setting when the reds are too strong or raise the cyan setting when the blues are too weak.
Page 387 Macintosh When using Manual for Printing, click the Details button. Click the Color panel. Move the slide bars of the individual colors to the left or right. Avoiding Problems Troubleshooting...
Page 388 I Adjusting Brightness (gamma curve coefﬁcient) In the printer driver, you can specify the contrast among intermediate tones between black and white. For example, adjusting the brightness towards Light makes the overall image brighter, with stronger contrast in the light areas and lower contrast in the dark areas. To adjust the brightness, follow these steps.
Page 389 I Adjusting Output Style The Output Style settings in the printer driver allow you to specify whether intermediate tones are emphasized in the printout or primary colors are printed more brightly. Auto: Samples the data stream and selects the optimum matching method for the print job.
Page 390 Macintosh When using Manual for printing, click the Details button. Select the Color panel. Specify the Matching Method setting. Note If Output Style is grayed out, check the Matching Method box (make sure there is a check mark). Avoiding Problems Troubleshooting...
Page 391: Checking The Printer And Computer Connection
I Checking the printer and computer connection If you have problems with the printer, the cause may be in the hardware you are using to connect the printer and computer. • If you are using a switching device, USB hub or external buffer, disconnect the device and connect the printer directly to the computer again.
Page 392 I Setting the BJC-3000 as default printer When you are using more than one printer, you may ﬁnd it convenient to set the BJC-3000 as the default printer. To set the BJC-3000 as the default printer, follow these steps: On the Windows desktop, click the Start button, point to Settings, and click Printers.
Page 393 I Cancelling ECP Windows If you are experiencing difﬁculty, the problem may be solved by cancelling the ECP mode setting. To cancel the ECP mode, follow these steps: Open the Printer Properties dialog box and click the Maintenance tab. Click the Custom Setting button. If “Set printer to ECP mode”...
Page 394: Before You Call For Help
Before You Call for Help Narrowing down the problem Checking the printing environment Troubleshooting...
Page 395: Narrowing Down The Problem
Printer problem If the printer will not operate, or if the POWER light ﬂashes orange and green alternately with beeps, call the Canon Customer Care Center. Count the number of ﬂashes and beeps. (You may be asked for this information.)
Page 396 I Checking the printing environment Check the information on the operating environment such as the name and version number of your operating system, the amount of memory installed, hard disk capacity and amount of free space on hard disk, and the printer driver version number. Checking the Windows version and memory capacity Checking the amount of free space on hard disk Checking the version number of the printer driver...
Page 397 Checking the amount of free space on hard disk Windows On the Windows desktop, double-click the My Computer icon. Right-click the icon of the hard disk and select Properties from the pop-up menu. On the General tab, check the hard disk capacity and the amount of free space.
Page 398 Checking the version number of the printer driver Windows On the Windows desktop, click the Start button, point to Settings, and click Printers. Right-click the BJC-3000 icon and select Properties from the pop-up menu. Click the Main tab and click the About button. The version number of the printer driver is displayed.
Page 399: Getting Help From Canon
Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technical support* options including: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.ccsi.canon.com) • 24-hour, 7-day-a-week,automated support for troubleshooting issues on most current products (1-800-423-2366) •...
Page 400 Speciﬁcations General Speciﬁcations System Requirements Speciﬁcations...
Page 401: General Specifications
Bubble Jet on-demand Printing resolution 1440 (horizontal) x 720 (vertical) dpi Print speed (printing with Canon standard pattern) • Black printing using BC-30 Black BJ Cartridge • Color printing using BC-33 Color BJ Cartridge • Black printing using BC-33 Color BJ Cartridge...
Page 402 Interface (USB) USB 1.0-compatible Interface connector (parallel) Amphenol 57-40360 or equivalent Interface connector (USB) USB standard Series B receptacle (USB interface) Recommended parallel printer cable — IEEE 1284-compatible • Material AWG28 or larger • Type Twisted-pair shielded cable • Length Up to 6.5 ft (2.0 m) •...
Page 403 Operating environment • Temperature 41 to 95˚F (5 to 35˚C) • Humidity 10 to 90% RH (no condensation) Storage environment • Temperature 32 to 95˚F (0 to 35˚C) • Humidity 5 to 90% RH (no condensation) Power supply USA/Canada AC 120V, 60Hz Power consumption •...
Page 404 Sheet feeder capacity • Plain paper (64 gm) • Envelopes • High Resolution Paper • Transparencies • Back Print Film • Glossy Photo Paper • High Gloss Photo Film • Glossy Photo Cards • Banner Paper • Magnet Sheet • Artist Canvas •...
Page 405 Letter, Legal, A4, A5, B5, US Com.#10, European DL Custom size • width • height Weight Thickness Canon Specialty Papers • Bubble Jet paper • High Resolution Paper • Glossy Photo Paper • High Gloss Photo Film • Glossy Photo Cards •...
Page 406 • Print head life * Based on the number of sheets per ink tank over the printable area on plain paper. Canon extended mode—Raster image format Canon extended mode—180, 360, 720, 1440 dpi 48 per color Cyan, Yellow, Magenta, Black Approx.
Page 407: System Requirements
System Requirements Printer driver operating environment IBM PC/AT-compatible computer running on Windows 98, Windows 95, Windows NT 4.0, or iMac or Power Macintosh G3 computer running on Mac OS 8.1 or later Hard disk space Approximately 26MB to install on Windows 98, Windows 95, Windows NT 4.0, or approximately 30MB to install on Mac OS (including temporary ﬁles) Note •...
Page 408: Using The Is-32 Color Image Scanner Cartridge
Using the IS-32 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems Using the IS-32 Color Image Scanner Cartridge...
Page 409: Using The Scanner
Using the Scanner Scanner Driver Basics Unpacking the Scanner Cartridge Installing the IS Scan Software Installing the Scanner Cartridge Basic Scanning Procedure Using the White Calibration Sheet Scanning Area Guidelines Loading an Image Using the Scanner...
Page 410 Scanner Driver Basics Installing the optional IS-32 Color Image Scanner Cartridge in the printer makes it possible to scan and save images such as your favorite photographs and greeting cards. Photograph Greeting card Home page Wallpaper for your computer Using the Scanner...
Page 411 Windows To use the scanner cartridge, you must install the IS Scan software, which includes the IS Scan scanner driver and the IS Scan Plus utility program. These two programs provide many features that allow you to perform simple color adjustments to improve the quality of the original image or enhance the image for artistic effect.
Page 412 Unpacking the Scanner Cartridge Make sure you have the following items. I IS-32 Color Image Scanner Cartridge The scanner cartridge is composed of precision components. To avoid Caution poor scanning results, do not touch the optical components or electrical contacts. Optical components Do not touch these areas...
Page 413: White Calibration Sheet
Unpacking the Scanner Cartridge I White Calibration Sheet You use this sheet to maintain the correct color balance of scanned images. The ﬁrst time you install the scanner cartridge, you need to run the white level calibration. You will also run calibration when the white level calibration data needs to be updated.
Page 414: Installing The Is Scan Software
Installing the IS Scan Software Before installing the IS Scan software, you must install the BJC-3000 Printer Driver. Make sure the Canon Creative CD-ROM is inserted in your CD-ROM drive. Double-click the BJC-3000 icon on your desktop: You’ll see this screen:...
Page 415 Installing the IS Scan Software Click the Manuals, Supplies, and Help button. You’ll see this screen: Using the Scanner...
Page 416 Click Canon Accessories and Paper. You’ll see this screen: Click the Install IS-32 Driver button. Follow the instructions on the screen. Installing the IS Scan Software Using the Scanner...
Page 417: Installing The Scanner Cartridge
Installing the Scanner Cartridge • The scanner cartridge is composed of precision components. To avoid Caution poor scanning results, do not touch the optical components or electrical contacts. • To avoid damaging the scanning head of the scanner cartridge, do not store the scanner cartridge in an SB-31 Ink Cartridge Storage Box.
Page 418 I Replacing a BJ Cartridge With the Scanner Cartridge Make sure that the printer is plugged in and turned on. Open the front cover; the cartridge holder moves to the center automatically. Raise the cartridge lock lever to unlock the BJ cartridge. Remove the BJ cartridge.
Page 419 Installing the Scanner Cartridge Insert the scanner cartridge into the cartridge holder, then lower the cartridge lock lever until it locks in place. Using the Scanner...
Page 420 Basic Scanning Procedure After installing the IS Scan scanner driver, you can use the BJC-3000 printer as a scanner. Remove the BJ cartridge installed in the cartridge holder and then install the IS-32 Color Image Scanner Cartridge. Start a graphics application program. Windows For Windows Users •...
Page 421 The ﬁrst time you use the scanner, you need to perform the White Level Calibration. Using the White Calibration Sheet Insert the image you wish to scan into the scanning holder, then load the scanning holder into the auto sheet feeder. Loading an Image Scan the image.
Page 422 Using the White Calibration Sheet The white calibration sheet provided with the scanner cartridge is used for maintaining the correct color balance of scanned images. White level calibration is required when the scanner cartridge is used for the ﬁrst time and when the white level calibration data needs to be updated.
Page 423 Load the white calibration sheet with the cropped corner at upper left. Click the OK button on your screen. When the white calibration sheet is ejected from the paper output tray, White Level Calibration processing is complete. Click the OK button. Using the White Calibration Sheet Using the Scanner...
Page 424 Note • Do not leave the white calibration sheet in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity. • Do not bend or wrinkle the white calibration sheet. • When cleaning the white calibration sheet, use a soft cloth that is dipped in a weak, neutral detergent solution, and then wipe its wet surface off with a dry, soft cloth.
Page 425 • If you wish to scan images larger than the size of the scanning holder provided with the IS-32 Color Image Scanner Cartridge, the SH-101 A4/LTR scanning holder is available for purchase. Visit the Canon Web site to ﬁnd out about accessories and supplies (www.ccsi.canon.com).
Page 426 Loading an Image Slide the paper guide to the left edge of the auto sheet feeder. Place the image in the scanning holder. • To prevent paper jams, always insert the image you wish to scan into the scanning holder. •...
Page 427 Loading an Image Adjust the paper guide to the left edge of the scanning holder. Caution To prevent possible damage to the scanning holder, always insert the seamed side into the auto sheet feeder ﬁrst. Using the Scanner...
Page 428: Using The Scanner With Windows
Using the Scanner With Windows Using IS Scan Changing the Scanning Mode Using the Customized Scanning Mode Saving the Settings Using the Saved Settings Other IS Scan Features Using IS Scan Plus Using Copy Using Capture Image Using Capture Photo Editing a Scanned Image Printing a Scanned Image Saving a Scanned Image...
Page 429: Using Is Scan
Install the IS-32 Color Image Scanner Cartridge in the printer. Installing the Scanner Cartridge Make sure Canon IS Scan 2 is set as the Acquire Source and then select the command used for scanning (such as Acquire or TWAIN) from the menu of the application program.
Page 430 Specify the basic settings. • Click the down-arrow on the right of the Paper Size box and select the most appropriate paper size for the image you wish to scan. • Select the most appropriate scanning mode for the image you wish to scan in the Scanning Mode box.
Page 431 • Release the mouse button. The Selection Box appears on the image. Note • To move the Selection Box, place the mouse pointer within the Selection Box and drag the mouse to the desired position. • To resize the Selection Box, point to a corner of the Selection Box and then drag the mouse.
Page 432 Load the image you wish to scan in the auto sheet feeder again. Click the Scan button. Remember, if you speciﬁed a Selection Box in step 5, only that portion of the image is scanned. After scanning is complete, click the Transfer button to transfer the image data to the TWAIN-compatible graphics application program.
Page 433 Note • Some TWAIN-compliant graphics application programs do not display the main IS Scan dialog box but instead display a different screen characteristic of the application program. If you are using this type of application program, read the documentation of the application program carefully and perform prescanning or normal scanning.
Page 434: Changing The Scanning Mode
Changing the Scanning Mode You can select a scanning mode according to your scanning purpose. Optimum settings, such as image type and resolution, are pre-assigned based on the contents of a scanning job. When you wish to customize the settings for special scanning jobs, click the Custom button.
Page 435 Scanning Purpose Mode Scans by converting a monochrome image into the data suitable for facsimile transmission Scans by converting a monochrome image into the data suitable for OCR input Suitable for scanning an image that consists mostly of text Used for customizing the settings for special scanning jobs Using the Customized...
Page 436 Using the Customized Scanning Mode When you select Custom in the Scanning Mode box of the main dialog box, the Custom dialog box opens and allows you to adjust the scanning settings for special scanning jobs. Open the main IS Scan dialog box. Click the Custom button in the Scanning Mode box.
Page 437 Specify these settings in the Custom dialog box: Standard Value You change the standard values for the default settings here. Image Type Select a type of image: Color (the default), Grayscale, or Monochrome. Resolution Determines the precision of the scanned image. The higher the resolution setting, the higher the precision and quality of the scanned image.
Page 438 Using the Customized Scanning Mode Character Emphasis Determines whether or not Image Trust processing is used for scanning grayscale images. Image Trust processing sharpens the appearance of characters in monochrome documents. This is especially helpful if you intend to use the scanned original with an OCR software application. This option is available only when the Image Type is set for Monochrome.
Page 439 Click the OK button to return to the main dialog box. Make sure that the image you wish to scan is inserted into the scanning holder properly and is loaded in the auto sheet feeder of the printer, then click the Scan or Prescan button. Using the Customized Scanning Mode Using the Scanner With Windows...
Page 440: Saving The Settings
Saving the Settings You can save the settings in the main IS Scan dialog box to a ﬁle. The next time you scan, you only need to open the ﬁle in which the desired settings are stored and start scanning. I Saving the Settings to a File Save the Page Size, Scanning Mode, and Image Size settings in the main IS Scan dialog box as a ﬁle.
Page 441: Using The Saved Settings
Using the Saved Settings Open the ﬁle in which the desired settings were saved and use those settings for scanning. Select Open Settings File from the Settings menu. Select the ﬁle you wish to use, then click the Open button. The ﬁle name is displayed in the Settings File box, and the settings change in the main IS Scan dialog box.
Page 442: Device Information
Other IS Scan Features I White Level Calibration Use this feature to maintain the correct color balance of scanned images. You need to perform White Level Calibration when you use the scanner cartridge for the ﬁrst time and when the white level calibration data needs to be updated. Select White Level from the Option menu of the main IS Scan dialog box.
Page 443 Other IS Scan Features I Enlarging the Scanned Image in the Preview Area To enlarge the scanned image in the preview area, click the Enlarge icon ( key) or select Large from the View menu. To return to the original size, click the Standard icon ( key) or select Normal from the View menu.
Page 444: Using Is Scan Plus
Using IS Scan Plus IS Scan Plus is a utility program that allows you to edit, enhance, print, and save an image acquired by the IS Scan scanner driver. You can use IS Scan Plus if you do not have a graphics application program.
Page 445 Select an option: Copy Scan and immediately print an image without editing. Using Copy Capture Image Scan and edit an image other than a photographic print. Using Capture Image Capture Photo Scan and edit a photographic print such as a snapshot. Using Capture Photo Device Information Verify the name of the printer that is currently connected to your system...
Page 446 I Using Online Help When you need detailed instructions, click the Help button in the upper right of the main screen. You can access the online Help from all the screens that IS Scan Plus displays. I Verifying the Device Information Make sure that the printer is connected properly and is turned on, and click the Device Information button.
Page 447 I IS Scan Buttons Returns to the main IS Scan Plus screen. Moves back to the previous screen. Displays the Edit screen. Editing a Scanned Image Prints a scanned image. Printing a Scanned Image Saves a scanned image. Saving a Scanned Image Using IS Scan Plus Using the Scanner With Windows...
Page 448: Using Copy
Using Copy Use the Copy feature when you wish to print an image immediately after scanning. You cannot edit or enhance the scanned image before printing. Click the Copy button in the main IS Scan Plus screen. The Copy screen displays: Using the Scanner With Windows...
Page 449 • The Copies box is disabled. Click the Print Setting button. This displays the Print Setup dialog box. Make sure Canon BJC-3000 is displayed as the default printer. Click the Properties button, if necessary, to display the Printer Properties dialog box and specify any printer settings.
Page 450 When you click the Copy button, a message box appears. Click OK in the message box to conﬁrm that the scanner cartridge is installed. Copying begins. Another dialog box appears to remind you to remove the scanner cartridge, and install the BJ cartridge according to your print job. Also, make sure paper is loaded in the auto sheet feeder of the printer.
Page 451 Note • To print the image displayed in the Preview Area again, click the Reprint button. • To make a copy of another image using the same settings, click the Copy button. When a conﬁrmation message appears, click the Yes button and repeat the procedure described above.
Page 452: Using Capture Image
Using Capture Image Use the Capture Image feature to scan an image other than a photographic print. You can also edit, enhance, save, and print the scanned image. Click the Capture Image button in the main IS Scan Plus screen. This displays the Capture Image screen.
Page 453 Select the most appropriate icon in the Scanning Mode box of the Capture Image screen according to your scanning purpose. Standard setting for scanning a color image. Standard setting for scanning a monochrome image. Suitable for scanning a photographic print such as a snapshot.
Page 454: Using Capture Photo
Using Capture Photo Use the Capture Photo feature to scan a photographic print such as a snapshot. You can also edit, enhance, save, and print the scanned image. Click the Capture Photo button in the main IS Scan Plus screen. The Capture Photo screen displays: By default, a Selection Box displays in the Preview Area.
Page 455 Specify these settings: • Select Color or Black & White in the Photo Type box. • Select Regular or Panorama in the Photo Size box. Insert the image you wish to scan into the scanning holder, and then load it in the auto sheet feeder of the printer.
Page 456: Editing A Scanned Image
Editing a Scanned Image You can edit or enhance a scanned image acquired using the Capture Photo or Capture Image feature. The editing features you can use vary according to the settings you used for scanning and whether you used the Capture Photo or Capture Image feature for scanning. You can edit or enhance the image displayed in the Preview Area.
Page 457 You can select these editing options. For details on each feature, use the online Help for IS Scan Plus. Contrast / Brightness Adjusts the brightness and contrast of an image. Image Compensation Softens edges in the image by reducing the contrast between pixels, or sharpens hazy or blurred images.
Page 458 Background Allows you to add a background to a monochrome image. Crop Photo Crops a scanned photograph in the Preview Area. Frame Allows you to add a frame border around the image. Note • Depending on the settings you use for scanning, some editing features are not available.
Page 459: Printing A Scanned Image
Printing a Scanned Image You can print a scanned image acquired using the Capture Image or Capture Photo feature. Remove the scanner cartridge, and install the BJ cartridge according to your print job. Click the Print button on the IS Scan Plus screen. If you are using Capture Image, the Print dialog box appears: Using the Scanner With Windows...
Page 460 Printing a Scanned Image If you are using Capture Photo, the Photo Print Options dialog box appears. Click Print Setting to change the printer settings or click Print to print the image. Opening the Printer Properties Dialog Box Using the Scanner With Windows...
Page 461: Saving A Scanned Image
Saving a Scanned Image IS Scan Plus allows you to save a scanned image to a ﬁle under a new name. You can use the saved image for pasting into another document or for attaching to your e-mail or a home page on the Internet.
Page 462 Click the down-arrow for “Save as type” and select a format for the ﬁle. You can select one of the following ﬁle formats. • Bitmap .BMP • JPEG .JPG • TIFF .TIF Click the Save button. Saving a Scanned Image Using the Scanner With Windows...
Page 463: Using The Scanner With Macintosh
Using the Scanner With Macintosh Scanning Images With Application Software Using the Main IS Scan Dialog Box Scanning an Image Scanning Images With IS Scan Changing the Scanning Mode Customizing the Scanning Settings Copying a Scanned Image to the Clipboard Adjusting an Image Modifying an Image Applying Special Effects to an Image...
Page 464 Scanning Images With Application Software This section explains how to start IS Scan from a TWAIN image editing application software so that you can scan images. I Selecting a TWAIN-compatible Device Before you scan images with application software, you must ﬁrst select a TWAIN- compatible device using the BJC-3000 driver.
Page 465 Using the Main IS Scan Dialog Box Menu Button Scan Button Save Button Halt Button Information Box Help Button Menu button Selects the IS Scan functions. Click this button to change the settings for a scanned image or to edit a scanned image. Image Control Panel Brightness and...
Page 466 Scan, Prescan, or Clear button Click this button to start scanning. This button switches to Prescan or Clear, depending on the setting or situation. Transfer or Save button Click this button to transfer a scanned image to an application. When using IS Scan only without an application software, this button says Save.
Page 467: Scanning An Image
Scanning an Image Click the Menu button and then select Settings. The Settings dialog box displays: Make the necessary settings for the image to be scanned. • Click on Paper Size to select a size that approximates the image to be scanned.
Page 468 • Place a check mark in the Prescan check box. Prescan performs a quick scan so you can check the image. You can disable this function. Click the OK button and then close the Settings dialog box. Place the object to be scanned in the printer and then click the Prescan button.
Page 469 Note • To create a Selection Box, position the cursor over one corner of the area to be selected, press and hold down the mouse button, and then drag the mouse diagonally to the opposite corner of the area you want to select.
Page 470 If the image displayed in the Preview Area is not what you expect, click the Clear button and start over. If you like the image, click the Transfer button. The scanned image is transferred to the application software. Edit the image data as required prior to printing or saving it.
Page 471 Scanning Images With IS Scan You can use IS Scan as a stand-alone program to scan and edit images. I Starting IS Scan Turn on the printer and install the scanner cartridge. Double-click the IS Scan BJC-3000 folder. Double-click the IS Scan BJC-3000 icon. Using the Scanner With Macintosh...
Page 472 Scanning Images With IS Scan IS Scan starts and the main dialog box displays. The contents of the main dialog box and the method you use to scan images are basically the same as when using TWAIN application software. Using the Scanner With Macintosh...
Page 473: Saving Scanned Images
Scanning Images With IS Scan I Saving Scanned Images Click the Save button. Using the Scanner With Macintosh...
Page 474 Make the necessary settings. • Select the location to which you want to save your image. • Enter a name for the image data in Name. • Click the up- or down-arrow in Format to select PICT or TIFF. Click the Save button. The image data is saved into a ﬁle. Scanning Images With IS Scan Using the Scanner With Macintosh...
Page 475 Changing the Scanning Mode You can select a scanning mode according to your scanning purpose. Optimum settings, such as image type and resolution, are pre-assigned based on the contents of a scanning job. When you wish to customize the settings for special scanning jobs, click the Custom button.
Page 476 Scanning Mode Text Recommended when scanning a document consisting entirely of text, such as a document created with a typewriter or word processor Scans by converting a monochrome image into the data suitable for facsimile transmission Scans by converting a monochrome image into the data suitable for OCR input Custom...
Page 477 Note • The Settings dialog box displays when you select Settings after you click the Menu button in the main dialog box. • When you select FAX or OCR, the document is scanned and processed as a grayscale image and converted to monochrome binary image data. This process eliminates unnecessary image background and increases the quality of the scanned text and line art.
Page 478 Customizing the Scanning Settings When you select Custom for Scanning Mode in the Settings dialog box, you can specify the scanning settings. Click the Menu button in the main dialog box and then select Settings. Click the up- or down-arrow in Scanning Mode and then select Custom. Using the Scanner With Macintosh...
Page 479 Customizing the Scanning Settings Make the appropriate settings for the image to be scanned. Image Type Select a mode according to the image to be scanned. You can select Color, Grayscale, Black & White, or Black & White (Text Enhanced). Resolution Select a resolution according to the image to be scanned.
Page 480 Edge Emphasis This function is valid only when Image Type is set to Black & White. If this function is selected, only the edge of the image is emphasized when the image is scanned. This is disabled for prescan. Click the OK button. The main dialog box displays. Place the image to be scanned in the printer, then click the Prescan button or Scan button to start scanning.
Page 481 Copying a Scanned Image to the Clipboard If you copy a scanned image to the clipboard, you can use the image easily with other application software. This is particularly useful when you want to paste an image into documents created with application software that is not TWAIN-compatible. I Copying an Image Click the Menu button in the main dialog box.
Page 482: Adjusting An Image
Adjusting an Image If you are not satisﬁed with a scanned image, you can perform ﬁne adjustment using a range of functions. Image data can be processed so that the brightness of the image changes or so that the image appears sharper or softer. I Adjusting the Brightness and Contrast Click the Brightness and Contrast button in the main dialog box.
Page 483 Move each slide bar to the right or left to adjust the image. Brightness Moving the Brightness slide bar to the left makes the entire image darker, while moving it to the right makes the image brighter. Contrast Moving the slide bar to the left reduces the contrast of the entire image, while moving it to the right increases the contrast.
Page 484 Modifying an Image You can modify a scanned image so that it looks sharper or softer. Also, a Despeckle function allows you to remove speckling and make a scanned image appear cleaner. A function for inverting colors to produce a negative ﬁlm is also available. Click the Menu button in the main dialog box, select Image, and then select the desired function from the submenu.
Page 485 Applying Special Effects to an Image Special effects such as edge emphasis, line emphasis, pixelization, posterization, and low relief can be applied to a scanned image, creating an image with a feeling different from that of the original. Click the Menu button in the main dialog box, select Enhance, and then select the desired function from the submenu.
Page 486 Applying Special Effects to an Image Select a desired function from the list. The following is an example of the screen displayed when you select Edges. The operation is the same when any other function is selected. You can check the approximate result of the selection in the Preview Area. For details of each function, refer to the explanation displayed when you click the Help button.
Page 487 Once you are satisﬁed with the adjustment, click the OK button. Note To cancel an adjustment you have made, click the Menu button and then select Undo. Then, select either of the following: Last Only the function applied immediately before is cancelled. If you perform editing two or more times, only the function that you selected most recently is cancelled.
Page 488 Other IS Scan Functions I White Level Calibration To achieve the correct color balance for an object to be scanned, an operation called White Level Calibration is required. When an image is scanned for the ﬁrst time, or when the temperature of the scanner cartridge rises to a certain level, a message displays prompting you to place the white calibration sheet in the printer.
Page 489: Using The Online Help
Other IS Scan Functions I Using the Online Help Clicking the Help button on the main dialog box displays helpful explanations of the functions of IS Scan. You can also display the Help by clicking the Menu button, then Help, and Help again. Using the Scanner With Macintosh...
Page 490 I Installing the Copy Utility To use the Copy Utility, you must ﬁrst copy the folder including the necessary ﬁles to any location. Load the Canon Creative CD-ROM into the CD-ROM driver on your Macintosh. Double-click on the Copy Utility folder.
Page 491 Drag the Copy Utility for BJC-3000 folder and copy it to any location. Now you can start the Copy Utility at any time. Note To use the Copy Utility, the printer driver and IS Scan scanner driver must also be installed. I Starting the Copy Utility Turn on the printer and install the scanner cartridge.
Page 492 Using the Copy Utility Click the Copy Utility icon. The Copy Utility starts and the main dialog box displays: Using the Scanner With Macintosh...
Page 493 I Copying the Image Click the Color or Black & White button according to the image to be scanned. Select the paper size you are using in Paper Size. Select the number of copies to be output in Copies. Select the type of paper you are using: Plain Paper, High Resolution Paper, or Transparency.
Page 494 Note • To print the same image again, click the Reprint button. • To copy another document with the same settings, click the Copy button and follow the instructions on the screen. • To perform copying with different settings, click the Reset button and follow the instructions on the screen.
Page 495: Scanner Problems
Scanner Problems Scanning Result Is Unsatisfactory Scanner Cannot Be Used With a TWAIN-compatible Application Program Other Scanner Problems Scanner Problems...
Page 496: Scanning Result Is Unsatisfactory
Scanning Result Is Unsatisfactory Scanned Image Blurred or Distorted Quality of Scanned Image Is Uneven White Portion Becomes Grayish Parts of an Image Missing or Not Aligned Properly Image Contains Unexpected Colors, or Is Too Light or Too Dark Scanner Problems...
Page 497: Scanned Image Blurred Or Distorted
If the scanning holder is scratched or damaged, replace it. Note You can purchase a scanning holder for A4/LTR-size images. Visit the Canon Web site to ﬁnd out about accessories and supplies (www.ccsi.canon.com). HECK RE YOU SCANNING THICK PAPER The image being scanned must be thinner than 0.25 mm.
Page 498 I Quality of Scanned Image Is Uneven The scanned image is coarse and/or blurry. HECK S THE RESOLUTION SETTING HIGH ENOUGH Resolution determines the precision of the scanned image. The greater the number of dots used to draw an image, the higher the precision and the quality of the scanned image becomes.
Page 499 I White Portion Becomes Grayish HECK ID YOU PERFORM Use White Level Calibration to maintain the correct color balance of scanned images. Using the White Calibration Sheet HECK ID YOU ADJUST THE BRIGHTNESS AND CONTRAST Depending on the image you scan, a white portion is not recognized as white because the scanner detects and scans even the small differences of the density between white and other colors.
Page 500 HECK ID YOU SCAN A MONOCHROME IMAGE USING THE RAYSCALE SETTING If the Scanning Mode is set to Color or Grayscale, the scanner detects and scans even the grades of the density, and white may not be recognized as white. When you scan a monochrome image, always set Black &...
Page 501 I Parts of an Image Missing or Not Aligned Properly HECK ID YOU PLACE AN IMAGE WITHIN THE PROPER SCANNING AREA Check that the image you wish to scan is placed in the proper scanning area. HECK ID YOU SPECIFY THE SCANNING AREA CORRECTLY If the Paper Size setting is smaller than the size of the image you scan, parts of the image will be missing.
Page 502 I Image Contains Unexpected Colors, or Is Too Light or Too Dark The appearance of the scanned image is not what you expected, or the image is too light or too dark. HECK S THE NUMBER OF DISPLAY COLORS SET TO OLOR Windows Check the number of display colors as follows.
Page 503 HECK OLOR The colors displayed on your display may not match the actual scanned colors. Color Matching attains the best match between the colors displayed on your display and the actual colors in the scanned image. You can enable Color Matching when the Scanning Mode is set for Color. Windows Check that Color Matching is enabled.
Page 504: Application Program
Scanner Cannot Be Used With a TWAIN-compatible Application Program Cannot Launch IS Scan From Within the TWAIN-compatible Graphics Application Program Cannot Transfer to TWAIN-compatible Graphics Application Program Scanner Problems...
Page 505 I Cannot Launch IS Scan From Within the TWAIN-compatible Graphics Application Program HECK OES THE YOU ARE USING SUPPORT THE LATEST SPECIFICATIONS OR LATER Windows When IS Scan is used as a TWAIN interface, you must use the latest 32-bit TWAIN-compatible graphics application program.
Page 506 I Cannot Transfer to TWAIN-compatible Graphics Application Program HECK OES THE YOU ARE USING SUPPORT THE FILE FORMAT TYPE AND RESOLUTION OF THE IMAGE DATA Some TWAIN-compatible graphics application programs support speciﬁc ﬁle format types and resolution settings only. For example, the resolution settings of some OCR (optical character reader) application programs are limited to 300 or 400 dpi.
Page 507: Other Scanner Problems
Other Scanner Problems Cannot Install Scanner Driver Does Not Launch With Default Settings Windows Improper Colors Displayed in the Dialog Box Scanning Too Slow Communication Error Occurs Error Message Appears Scanner Problems...
Page 508 I Cannot Install Scanner Driver HECK ID YOU FOLLOW THE SCANNER DRIVER INSTALLATION INSTRUCTIONS Installing the IS Scan Software Windows If an error occurred during installation and you had to shut down the installation procedure, you may not be able to install the scanner driver because Windows is no longer stable.
Page 509 S THERE A PROBLEM WITH THE The Canon Creative CD-ROM may be damaged. On the Windows desktop, double-click the My Computer icon then double-click the CD-ROM icon. If Windows cannot read the CD-ROM, call the Canon Customer Care Center for help. Getting Help From Canon...
Page 510: Does Not Launch With Default Settings
I Does Not Launch With Default Settings HECK ID YOU LAUNCH APPLICATION PROGRAM This problem occurs when IS Scan is launched from a TWAIN-compatible graphics application program. Depending on the TWAIN-compatible graphics application program, Previous Settings selected in the Standard Value box under the Custom Settings dialog box may be cleared, and standard settings characteristic of the TWAIN-compatible program you are using may be used when launching IS Scan.
Page 511 I Improper Colors Displayed in the Dialog Box HECK S THE NUMBER OF DISPLAY COLORS SET TO OLOR Windows This problem occurs when IS Scan is launched from a TWAIN-compatible application program. If the problem is not solved, change the number of display colors of your computer.
Page 512 I Scanning Too Slow Scanning is requiring an unusually long time. HECK RE YOU USING A HIGHER RESOLUTION THAN REQUIRED In order to scan an image, your computer must be able to receive a large amount of data. Therefore, the scanning speed varies according to the performance of the computer.
Page 513: Communication Error Occurs
I Communication Error Occurs HECK ID YOU LAUNCH WAS CLOSED Do not attempt to launch IS Scan or IS Scan Plus again immediately after it is closed. Wait for a few seconds and then launch again. HECK S THE PRINTER PLUGGED IN AND READY Check that the printer is plugged in and ready.
Page 514: Error Message Appears
I Error Message Appears HECK EFER TO THE ONLINE Windows From the main IS Scan screen, select Contents from the Help menu, or press F1. Macintosh Open the online Help. Other Scanner Problems Scanner Problems...

Canon BJC-3000 Series User Manual

Introduction

Parts and Functions of the Printer

Connecting and Turning on the Printer

Printing on Paper and Other Media

Using BJ Cartridges

Using the Windows Printer Driver

Using the Macintosh Printer Driver

Printing Photographs

Routine Maintenance

Troubleshooting

Using the IS-32 Color Image Scanner Cartridge

Quick Links

Related Manuals for Canon BJC-3000 Series

Summary of Contents for Canon BJC-3000 Series