Canon BJC-55 User Manual page 282
Color bubble jet printer
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Also See for BJC-55:
- Service bulletin (249 pages) ,
- Service manual (206 pages) ,
- User manual (181 pages)
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Check to see if the following message is displayed
File cannot be found on the specified path or disk.
Make sure you load the Printer Driver CD-ROM and select the CD-ROM drive. The name of
the drive (D:, E:, F:, etc.) depends on the computer.
Check to see if the USB driver is installed correctly.
Follow the procedures in the Quick Start Guide to install the printer driver again. If
re-installing the printer driver does not solve the problem, the USB driver may not be
installed correctly. First, check the status of the USB driver. If the USB driver is not
performing correctly, remove it and then re-install the printer driver.
Checking the status of the USB controller
1
Check the USB cable and make sure that it is securely connected to the
computer and the printer, and make sure that the printer is turned on.
2
On the desktop, click the Start button, point to Settings, and then click
Control Panel.
3
Double-click the System icon.
4
Click the Device Manager tab.
5
Double-click Universal serial bus controller, and make sure that Canon
BJC-55 is selected.
Problems and Solutions
Troubleshooting
282
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