Page 2 Contents Introduction Welcome How to Use This Manual Copyright Disclaimer Trademarks FCC Regulations Canadian Radio Interference Regulations Safety Precautions Options and Supplies Getting Ready to Print Printer Parts and Their Functions Turning the Printer On and Off Using a USB Connection Setting Up and Using a Wireless Connection Paper Handling Paper and Other Print Media...
Page 3 Changing or Replacing a BJ Cartridge Cleaning the Printer Transporting the Printer Printing With Windows 98 or Windows CE Printer Driver Basics Getting Ready to Print Opening the Printer Properties Dialog Box Selecting the Print Mode Changing the Page Size Using Online Help Windows Printer Driver Features Using the BJ Background Monitor...
Page 4 Macintosh Printer Driver Features Using the BJ Print Monitor Uninstalling the Macintosh Printer Driver Troubleshooting Error Messages Problems and Solutions Before You Call For Service Getting Help From Canon Servicing the Printer Speciﬁcations Printer Speciﬁcations BJ Cartridges Paper Speciﬁcations Printing Area...
Page 5 Introduction Welcome How to Use This Manual Copyright Disclaimer Trademarks FCC Regulations Canadian Radio Interference Regulations Safety Precautions Options and Supplies Introduction...
Page 6 Welcome Thank you for purchasing the Canon BJC-55 Color Bubble Jet This User’s Manual provides complete explanations of the features and functions of the printer. To maximize the life of your printer, it’s a good idea to familiarize yourself fully with all of its functions.
Page 7: How To Use This Manual
How to Use This Manual To view this User’s Manual, please use Acrobat Reader 4.0, which is included on your CD-ROM. Use this button when you wish to enlarge the screen you are viewing. Select this button in the tool bar, and then click within the screen of the User’s Manual.
Page 8 This column displays a table of contents for the User’s Manual. Click the desired item to jump to the topic. Click the + (or ) symbol when you wish to see detailed headings for each chapter. Click the – (or ) symbol when you wish to return to the original (condensed) display.
Page 9 © 2000 Canon Computer Systems, Inc. Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon BJC-55 Series Color Bubble Jet Printer. All statements, technical information, and recommendations in this guide and in any guides or related...
Page 10 Canon, BCI, BJ, BJC and Bubble Jet are trademarks, and SelectExchange is a service mark of Canon Inc. Print Planet is a service mark of Canon Computer Systems, Inc. Mac and the Mac logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
Page 11: Fcc Regulations
FCC Regulations Color Bubble Jet Printer, Model K10196 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 12: Canadian Radio Interference Regulations
FCC Regulations Canadian Radio Interference Regulations Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modiﬁcations to the equipment unless otherwise speciﬁed in the manual.
Page 13: Safety Precautions
Safety Precautions Please read the safety warnings provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual as this could result in unforeseen printer faults or cause a ﬁre or electric shock. Printer Location Power Outlet and Power Cord Cleaning the Printer...
Page 14: Printer Location
Safety Precautions I Printer Location The electrical contacts inside the printer become hot during normal operation. To avoid causing a ﬁre or dangerous electrical shock, never store volatile substances such as alcohol or thinner near the printer. To avoid damage to the printer or possible personal injury, place the printer on a ﬂat, stable surface that is safe from sudden shocks or strong vibrations to ensure that it will not fall.
Page 15 I Power Outlet and Power Cord The socket-outlet shall be installed near the equipment and shall be easily accessible. To avoid personal injury from an electrical shock, never handle the power cord or plug when your hands are wet. To avoid causing a ﬁre or serious electrical shock, make sure that the power plug is securely and completely inserted into the power outlet.
Page 16 Safety Precautions To avoid a ﬁre or serious electrical shock, do not knot the power cord or wrap it around itself. To avoid damaging the power plug, which could cause a short circuit and cause a ﬁre or electrical shock, do not pull on the power cord to unplug the cord from the power outlet.
Page 17: Cleaning The Printer
I Cleaning the Printer Use only a damp, clean cloth to clean the surfaces of the printer. The electrical contacts inside the printer become hot during normal operation. To avoid a ﬁre or serious electrical shock, do not use alcohol, benzene, thinner, or any other type of volatile liquid cleaner to clean the printer.
Page 18: General Warnings
Safety Precautions I General Warnings There are high voltage points inside the printer. To avoid a ﬁre or electrical shock, do not attempt to disassemble the printer or attempt repairs. Caution To avoid a ﬁre or electrical shock, do not use volatile sprays around the printer.
Page 19: Battery Pack
POWER button to turn the printer off then unplug the power cord from the power outlet. Stop using the printer and call the Canon Customer Care Center. I Battery Pack Use only the Canon LB-50 Li-Ion Battery provided with this printer.
Page 20 Safety Precautions Do not heat the battery nor attempt to incinerate it. Do not use or store the battery near an open ﬂame or other high heat source, such as a stove or space heater. To avoid short circuiting the battery, do not touch the electrical contacts of the battery with a tool or other metal object.
Page 21 Safety Precautions Do not attempt to connect the battery to an external power source, such as a home power outlet or a cigarette lighter receptacle in an automobile. Do not attempt to use the battery in any other computer or device. If liquid from the battery comes into contact with your eye, wash it in cold running water and contact a physician for medical treatment immediately to prevent injury or impaired vision.
Page 22: Transporting The Printer
Safety Precautions At any time if you notice that the battery is leaking or emitting smoke or noxious odors, or if the battery case is warped or broken, remove the battery from the printer immediately and discontinue use of the battery. I Transporting the Printer Turn the printer off and make sure the POWER light is off.
Page 23 Safety Precautions Do not carry the printer in a briefcase or handbag with loose, small metal objects (such as fasteners or jewelry). Loose objects could enter the paper output slot and damage the printer or cause a malfunction. Use the printer in a clean location that is free of dust and smoke. Do not leave the printer unattended on top of a table or desk.
Page 24: Options And Supplies
Options and Supplies The following options and consumables are available for use with this printer. To get more information, visit our web site at www.ccsi.canon.com. Options Item ASF-50 Auto Sheet Feeder IS-12 Color Image Scanner Cartridge SB-10 Ink Cartridge Storage Box...
Page 25 Options and Supplies Paper and special print media Media Back Print Film Brilliant White Paper Bubble Jet Paper Glossy Photo Cards Glossy Photo Paper High Gloss Film High Resolution Paper Transparencies Envelopes Introduction...
Page 26: Getting Ready To Print
Getting Ready to Print Printer Parts and Their Functions Turning the Printer On and Off Using a USB Connection Setting Up and Using a Wireless Connection Getting Ready to Print...
Page 27: Printer Parts And Their Functions
Printer Parts and Their Functions This section describes important parts of the printer and how they function. I Front View Top Cover Open to install or change the BJ cartridge. Paper Feed Slot Insert sheets for printing here. Battery Pack Must be installed in printer at all times.
Page 28: Back View
I Back View Paper Output Slot Printed sheet exits here. Printer Parts and Their Functions IrDA Interface Port Provides a wireless connection between the printer and a computer equipped with an IrDA interface. Getting Ready to Print USB Interface Connector...
Page 29: Operation Panel
I Operation Panel POWER Light CARTRIDGE Button Indicates whether or not the printer is on. Press to move the cartridge holder to the center in order to switch BJ cartridges or to Flashing Printer is warming up after power on, or performing a replace BJ tanks and to return the cartridge holder to the home...
Page 30 I POWER and CHARGE/ERROR Lights The POWER light ﬂashes in the following situations: • During print head cleaning. When the POWER light stops ﬂashing, print head cleaning is complete and the printer is ready for operation. • When the last page of a print job does not print. •...
Page 31: Turning The Printer On And Off
Turning the Printer On and Off Press the POWER button to turn the printer on and off. When you turn off the printer, the BJ cartridge holder moves to the home position on the left side of the printer and caps itself (which protects the print head from drying out).
Page 32 Turning the Printer On and Off The printer has an energy saving Auto Power Off feature that powers off the printer automatically if it is idle for 30 minutes. Use the Windows or Macintosh printer driver to turn this feature off or to change the idle time interval.
Page 33: Using A Usb Connection
Using a USB Connection The connector for the USB interface cable is on the side of the printer. Back of printer You can disconnect the USB interface cable from the computer or printer while the printer is on. However, to avoid problems with the printer, do not disconnect the USB interface cable in the following situations: •...
Page 34 Using a USB Connection Wait at least ﬁve seconds before disconnecting the USB interface cable. If you must disconnect the USB interface cable, wait at least ﬁve seconds after turning off the computer and printer. Removing the cable immediately after turning on the computer or printer could cause problems with the printer.
Page 35: Setting Up And Using A Wireless Connection
Setting Up and Using a Wireless Connection If you have a computer with an infrared port for wireless data transmission, you can set up a cordless connection with the printer using the IrDA method to effect infrared data transmission. Before you can set up an infrared connection with the printer, you must perform several settings on the computer.
Page 36 I Conﬁrming That the Infrared Transmission Driver Has Been Installed Click Start, select Settings, and click Control Panel to open the Control Panel Window. Look at the Control Panel window and conﬁrm that the Infrared Monitor icon is displayed. If the Infrared Monitor icon is displayed, the required infrared transmission driver is already installed.
Page 37: Using Infrared Data Transmission
I Using Infrared Data Transmission The printer IrDA interface is on the side of the printer. Back of printer Locate the IrDA interface on your computer. Position the printer so the IrDA interface ports are facing one another. Note The IrDA interface ports must face one another and be approximately level, within a range of about 15 degrees left or right, approximately 15 degrees up or down and not more than 31.49 inches (80 cm) apart.
Page 38 The distance between the computer and printer may be different for some units; for details, refer to your computer documentation. The following conditions may reduce the reception range of the IrDA interface. • If another IrDA device is attached. • If another infrared device, like a set of wireless headphones or a remote controller, for example, is broadcasting in the same area.
Page 39 • If you are using Windows 98, make sure a COM port has been selected for IrDA with the Printer Wizard. Allocation of a port for an IrDA wireless interface may depend on the computer you are using. Usually COM4 can be selected as an external serial (COM) port.
Page 40: Paper Handling
Paper Handling Paper and Other Print Media Loading Paper in the Printer Paper Handling...
Page 41: Paper And Other Print Media
Paper and Other Print Media • Always read any special instructions that come with the print media. • Always handle paper and special print media by the edges, and avoid touching the print surfaces of the sheets. If the print surface is soiled or scratched, the print quality will deteriorate.
Page 42: Media You Can Use With This Printer
I Media You Can Use With This Printer You can use any of the media listed in the table below. Before you execute a print job, open the printer driver and select settings for Paper Size, Media Type, and Paper Feed that match the media loaded in the printer. Printing With Windows 98 or Windows CE Printing With Windows 2000 Printing With Macintosh...
Page 43: Printing Area
I Printing Area Print within the area marked by the darkest shading in the illustration below. 0.12 in./ 3.0 mm(*1) 0.28 in./ 7.0 mm(*2) 0.13 in./ 3.4 mm(*3) Speciﬁcations—Printing Area 0.87 in./ 22 mm 0.87 in./ 22 mm 0.13 in./ 3.4 mm(*4) Paper and Other Print Media Printing in this area is possible but not...
Page 44: Plain Paper
I Plain Paper • Use Canon Bubble Jet Paper or any plain copier paper that meets the requirements listed below. You cannot use continuous feed paper with this printer. Plain Paper Speciﬁcations Paper Size Weight • Paper must be fed one sheet at a time (unless you install the optional auto sheet feeder).
Page 45: Glossy Photo Cards
I Back Print Film • Canon’s Back Print Film is recommended for use with this printer. Before you use this media, read the instructions provided with the package. • When you select Back Print Film for the Media Type, the document image is reversed or “mirrored”...
Page 46: Glossy Photo Paper
I Glossy Photo Paper • Canon’s Glossy Photo Paper is recommended for use with this printer. This high quality glossy-coated, heavy weight paper produces vibrant, lifelike color images. With this paper, you can print photographic quality images. • Before you use this media, read the instructions provided with the package.
Page 47: High Resolution Paper
I High Gloss Film • Canon’s High Gloss Film is recommended for use with this printer. Before you use this media, read the instructions provided with the package. • Do not use High Gloss Film in conditions of high humidity.
Page 48 I Transparencies • Canon’s Transparencies are recommended for use with this printer. Before you use this media, read the instructions provided with the package. • Do not use transparencies intended for use with a photocopier or laser printer. • Do not attempt to print on transparencies in a location where humidity is high.
Page 49 I Envelopes • Use only US Commercial #10 or European DL envelopes with this printer. • Before loading an envelope in the printer, crease the edges if they are not perfectly square, and bend the envelope opposite to the direction of the curl if it is curled.
Page 50: Loading Paper In The Printer
Loading Paper in the Printer Paper and other media must be loaded one sheet at a time. Open the front cover and slide the paper guide completely to the right to match the media you are loading. Front cover Mark for paper size Paper guide Paper Handling...
Page 51 Loading Paper in the Printer Insert the sheet aligning the left edge with the tab on the left side of the front cover. Adjust the paper guide to the right side of the sheet. Paper Handling...
Page 52 Hold the sheet until it automatically feeds into the printer. Set up the print job with the printer driver and start the print job. You can change paper size, paper type, and other important settings in the printer driver. Printing With Windows 98 or Windows CE Printing With Windows 2000 Printing With Macintosh Loading Paper in the Printer...
Page 53: Maintaining The Printer
Maintaining the Printer Using the Battery Pack Printing a Nozzle Check Pattern Cleaning the Print Head Using the Low-Ink Alert Maintaining BJ Cartridges and BJ Tanks Replacing BJ Tanks Changing or Replacing a BJ Cartridge Cleaning the Printer Transporting the Printer Maintaining the Printer...
Page 54: Using The Battery Pack
Using the Battery Pack Install and use only a Canon LB-50 Li-Ion Battery in this printer. You must install the battery pack and leave it installed in the printer even if you intend to use the printer only with the AC adapter.
Page 55 Connect the power cord to the AC adapter, insert the DC plug into the printer, and insert the power cord into a power source. The green CHARGE/ERROR light stays on until the battery pack is completely recharged. When the CHARGE/ERROR light goes off, you can disconnect the AC adapter.
Page 56: Replacing The Battery Pack
I Replacing the Battery Pack You can replace the battery pack at any time. You may want to purchase and carry extra battery packs for emergencies. However, remember that new battery packs must be fully charged before you can use them. Before you travel, make sure new battery packs are fully charged.
Page 57 Push the battery pack release button to the right. The battery pack will spring slightly out of the printer. Remove the battery pack from the printer. Remove the new battery pack from its packaging. Using the Battery Pack Maintaining the Printer...
Page 58 Align the mark on the printer ( ) with the mark on the battery pack ( ) and insert the left end of the battery pack into the printer at a slight angle. Align Press the right side of the battery pack to lock it in place, and close the front cover.
Page 59: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern If you see colors missing or broken in your printed output, print a Nozzle Check Pattern to determine the condition of the print head. If the BC-11e Color BJ Cartridge or BC-12e Photo BJ Cartridge is installed in the printer, four colors (black, cyan, magenta, yellow) will be printed in the Nozzle Check Pattern.
Page 60 I Normal Nozzle Check Pattern Here is a sample of a normal Nozzle Check Pattern printed with the BC-10 Black BJ Cartridge. Here is a sample of a normal Nozzle Check Pattern printed with a BC-11e Color BJ Cartridge or a BC-12e Photo BJ Cartridge. Printing a Nozzle Check Pattern Black Maintaining the Printer...
Page 61: Cleaning The Print Head
Cleaning the Print Head Clean the print head whenever the print quality is poor. There are two methods for cleaning the print head. I Print Head Cleaning This method takes about 30 seconds and improves print quality. I Deep Print Head Cleaning Use this more thorough method only after ﬁve consecutive print head cleanings fail to produce a satisfactory Nozzle Check Pattern.
Page 62 Print head cleaning begins. The POWER light ﬂashes during print head cleaning. When print head cleaning is ﬁnished, the POWER light remains on, indicating that the printer is ready for operation. After print head cleaning is complete, print another Nozzle Check Pattern. If the Nozzle Check Pattern is not satisfactory, repeat print head cleaning several times and print another Nozzle Check Pattern.
Page 63: Using The Low-Ink Alert
Using the Low-Ink Alert This printer employs a low-ink alert that warns you when ink in a BJ tank runs low. Before the printer is shipped from the factory, the low-ink alert is turned off. To turn on the low-ink alert manually, follow these steps: Press the POWER button to turn off the printer.
Page 64 I Resetting the Low-Ink Alert After Replacing a BJ Tank You can reset the low-ink alert manually with the printer’s operation panel. After replacing the BJ tank, press and hold down the RESUME button for the required number of beeps, depending on which BJ tanks you replaced.
Page 65 Maintaining BJ Cartridges and BJ Tanks Be sure to use BJ cartridges and BJ tanks within six months of purchase to ensure optimum printing. To avoid leaking or drying, follow these simple precautions: • Do not attempt to disassemble a BJ cartridge or BJ tank. •...
Page 66 The BC-11e Color BJ Cartridge holds two BJ tanks: the BCI-11 Color BJ Tank and the BCI-11 Black BJ Tank. BCI-11 Color BJ Tank When the color ink runs out, replace this BJ tank. BCI-11 Black BJ Tank When the black ink runs out, replace this BJ tank.
Page 67 Maintaining BJ Cartridges and BJ Tanks The BC-10 Black BJ Cartridge holds only one BJ tank. BCI-10 Black BJ Tank When the black ink runs out, replace this BJ tank. Print head unit Print head BC-10 Black BJ Cartridge Maintaining the Printer...
Page 68: Replacing Bj Tanks
Replacing BJ Tanks When a BJ tank runs out of ink, only the tank requires replacement. Make sure the printer is turned on and then press the CARTRIDGE button to move the cartridge to the center. Open the top cover. Maintaining the Printer...
Page 69 If you have the BC-11e Color BJ Cartridge installed: • Press in and lift the white tab to remove the BCI-11 Color BJ Tank. • Press in and lift the gray tab to remove the BCI-11 Black BJ Tank. If you have the BC-10 Black BJ Cartridge installed: •...
Page 70 • Do not touch the green tab. Note • You do not remove the BJ cartridge when you replace a BJ tank. Leave the BJ cartridge installed in the printer. • Please dispose of empty BJ tanks in accordance with any local laws regarding the disposal of consumables.
Page 71 Select a new BJ tank; be sure to use the same type that you removed from the printer. Remove the new BJ tank from its package and remove the orange protective cap. BCI-11 Black or BCI-12 Black Orange protective cap BCI-11 Color or BCI-12 Color Orange protective cap...
Page 72 Replacing BJ Tanks Install the BJ tank. With the label up, set the BJ tank into the BJ cartridge at a slight angle, then gently press down on the right, raised end of the BJ tank until it locks in place. •...
Page 73 Close the top cover and press the CARTRIDGE button. The printer moves the cartridge holder to the home position and automatically starts cleaning the print heads. The POWER light ﬂashes during the print head cleaning. Print head cleaning is complete and the printer is ready for operation when the POWER light remains on.
Page 74 Changing or Replacing a BJ Cartridge You can use these BJ cartridges with this printer. BJ Cartridges and BJ Tanks BC-11e Color BJ Cartridge • BCI-11 Color BJ Tank • BCI-11 Black BJ Tank BC-10 Black BJ Cartridge • BCI-10 Black BJ Tank BC-12e Photo BJ Cartridge •...
Page 75 Replace the BJ cartridge if deep print head cleaning fails to restore print quality. In this case, the print head may be damaged or worn out and requires replacement. Make sure the printer is turned on and then press the CARTRIDGE button to move the cartridge to the center.
Page 76 Changing or Replacing a BJ Cartridge Remove the BJ cartridge. Lift the green tab to remove the BJ cartridge from the holder. Green tab Note Always lift the green tab to remove the BJ cartridge. The gray and white tabs are for removing the individual BJ tanks. If you are replacing a cartridge, dispose of the old BJ cartridge immediately.
Page 77 If you are changing cartridges, immediately store the BJ cartridge you just removed in an Ink Cartridge Storage Box. Note • When you are not using a BJ cartridge, always store it in an Ink Cartridge Storage Box. Do not attempt to re-attach the orange protective tape or protective cap to a BJ cartridge.
Page 78 Prepare the new BJ cartridge. If you are installing a previously used BJ cartridge, remove it from its storage box. If you are installing a new BJ cartridge, pull off the top of the package and remove the BJ cartridge. Invert the BJ cartridge with the label side down; then remove the orange protective cap and the orange protective tape.
Page 79 • To avoid damage to the printer, make sure you always remove Caution the orange protective cap and orange protective tape from a new BJ cartridge before you install it in the printer. • To avoid minor cuts, do not touch electrical contacts on the BJ cartridge. •...
Page 80 With the label side up, set the BJ cartridge into the cartridge holder at a slight angle. Align the marks ( ) on the BJ cartridge with the marks on the holder. This illustration shows the BC-10 Black BJ Cartridge being installed in the printer.
Page 81 Press down on the raised side of the BJ cartridge until it locks in place. Close the top cover. Wait about three seconds and press the CARTRIDGE button once. After installing the BJ cartridge in the holder, the printer requires at least two seconds to recognize the BJ cartridge.
Page 82: Cleaning The Printer
Cleaning the Printer Clean the printer regularly to avoid printing problems. Follow these precautions and guidelines: • Before you clean the printer, press the POWER button to turn off the printer, unplug the AC adapter from the power source, and remove the battery pack from the printer.
Page 83 Cleaning the Printer Open the top cover. Film cable Maintaining the Printer...
Page 84 Cleaning the Printer Clean the platen. The platen, which holds the paper in position during ink transfer, may be soiled after a paper jam or other paper feed problems. When the platen is soiled with ink, the back or edge of the printed sheet may be smudged. Use a soft, dry cloth to wipe the platen clean.
Page 85 Cleaning the Printer Clean the underside of the top cover. Ink residues may collect in this area. Maintaining the Printer...
Page 86: Transporting The Printer
Transporting the Printer Follow this procedure to pack the printer carefully for transporting to a service center or for long term storage. Use the packing material that you saved when you unpacked the printer. I Packing the Printer Press the POWER button to turn off the printer. This secures the cartridge holder in the home position.
Page 87 If you are going to store the printer for a prolonged period (three months or more), remove the battery pack. Note You do not have to remove the battery pack to transport the printer. Remove the battery pack only if you are going to store the printer for a prolonged period (three months or more).
Page 88: Shipping The Printer
Replace the printer and accessories in the original packing materials for storage, or place them in a suitable carrying case for transport. • It is not necessary to remove the BJ cartridge and BJ tanks from the printer for transport. •...
Page 89 I Travelling Abroad With the Printer Here are some points to remember while travelling: • You can use the universal AC adapter abroad to power the printer in countries where AC 100~240V is used. However, you may need to purchase a power cord for the countries where you intend to travel.
Page 90 Printing With Windows 98 or Windows CE Printer Driver Basics Getting Ready to Print Opening the Printer Properties Dialog Box Selecting the Print Mode Changing the Page Size Using Online Help Windows Printer Driver Features Using the BJ Background Monitor Using the BJ Backgrounder Using the BJ Printer Status Monitor Printing With Windows 98 or Windows CE...
Page 91: Printer Driver Basics
Printer Driver Basics The printer driver controls communication between the printer and your computer. To use the printer with your computer, you must install the printer driver. For instructions on installing the printer driver, refer to the Quick Start Guide. Printing With Windows 98 or Windows CE...
Page 92 Getting Ready to Print After you have created a document with your software application and you are ready to print, you’ll want to conﬁrm the printer driver settings before printing. Note The method of opening the printer driver may differ slightly, depending on the software application.
Page 93 Click the print mode icon best suited for the print job. By clicking a print mode icon you automatically enable the recommended optimum settings for the type of document. After clicking on a print mode icon, select the BJ Cartridge and Media Type that you are using. Page Size Select the page size beforehand in the software application.
Page 94 When you are ﬁnished with the print settings, click OK to close the printer Properties dialog box. Conﬁrm that the printer is turned on and that paper is set in the printer. Click the OK button to close the printer Properties dialog box.
Page 95 Getting Ready to Print Start the print job. The procedure to start the print job may differ slightly, depending on the software application. Generally, you can start the print job by clicking the OK button in the Print dialog box after closing from the printer Properties dialog box.
Page 96 A screen like the one below is displayed during printing. BJ Background Monitor Click the button on the taskbar to view the jobs queued for printing and the status of the current print job. Using the BJ Background Monitor Getting Ready to Print BJ Backgrounder Displays the progress of the current print job.
Page 97: Opening The Printer Properties Dialog Box
Select the command used for printing (for example, Print or Print Setup from the File menu) in your application program. Make sure that Canon BJC-55 is selected in the Printer box. If another printer name is displayed, click the down-arrow and then select Canon BJC-55 from the pull-down list.
Page 98 Opening the Printer Properties Dialog Box Click the Properties button. The Printer Properties dialog box opens. The Main, Page Layout, Stamp/Background, and Maintenance tabs are displayed in the Printer Properties dialog box. Printing With Windows 98 or Windows CE...
Page 99: From The Start Menu
Click the Start button. Point to Settings, then click Printers. When the Printers window is displayed, click the Canon BJC-55 icon. Opening the Printer Properties Dialog Box Printing With Windows 98 or Windows CE...
Page 100 Select Properties from the File menu. Or, right-click on the Canon BJC-55 icon and select Properties from the pop-up menu. The Properties dialog box opens. The Main, Page Layout, Stamp/Background, and Maintenance tabs are contained in the Printer Properties dialog box.
Page 101: Selecting The Print Mode
Selecting the Print Mode The following default Print Mode settings are available: This Print Mode selects standard quality for documents that contain only word processed text. Use this setting when you have either the BC-10 Black or BC-11e Color BJ Cartridge installed and you are using plain paper.
Page 102 I Specifying the Print Mode In the Main tab of the printer Properties dialog box, choose one of the Print Mode icons. The name and icon for the current setting are displayed here. Selecting the Print Mode Printing With Windows 98 or Windows CE...
Page 103 Selecting the Print Mode Make sure that the BJ Cartridge and Media Type settings are correct for the BJ cartridge and paper installed in the printer. If necessary, use the pull-down menus to change the settings. Printing With Windows 98 or Windows CE...
Page 104 Selecting the Print Mode I Adjusting and Saving Print Mode Settings If you change any of the default settings, you see the words “User-Modiﬁed” displayed below the icon. You can print with the modiﬁed setting(s) one time (the defaults are restored immediately after the print job executes).
Page 105 Selecting the Print Mode To save a new print mode After changing the setting(s), right-click the User-modiﬁed icon and select Save As from the pop-up menu. Printing With Windows 98 or Windows CE...
Page 106 Click the Title box and enter a name for the Print Mode settings. Click the Save button and click the OK button. The new print mode is saved and the settings are enabled as the current settings. To remove a print mode In the Choose Print Mode panel, right-click the icon that you want to delete and select Delete from the pop-up menu.
Page 107 Changing the Page Size You usually select the page size with a setting in your software application. The ﬁrst time that you execute a print job, follow the procedure below to conﬁrm that the page size setting in the software application is the same in the printer driver. If the settings are not the same, select the correct page size in the printer driver.
Page 108 Changing the Page Size If the Page Size setting is not the same as the setting in the software application, click the down-arrow and select the correct page size from the drop-down list. This example shows Letter selected. After making your selection, click the OK button.
Page 109: Using Online Help
Using Online Help When you want to learn about a particular topic, the online help function provides the necessary information on the screen of your computer. I Finding Information on a Particular Topic When you click the “?” button on the upper right corner of the Printer Properties dialog box, the shape of the mouse pointer changes to “...
Page 110: Finding Information On An Operation Procedure
Click the Help button on the lower right corner of the Printer Properties dialog box. When the contents of the Canon BJ Printer Driver Help are displayed, select the desired item to learn more about that item. Using Online Help...
Page 111 I Closing the Printer Properties Dialog Box After specifying the necessary print settings, close the Printer Properties dialog box and start your print job. Make sure that the information on Direction and Feed in the illustrated guideline is correct. Illustrated guideline Click the OK button.
Page 112 Windows Printer Driver Features The printer Properties dialog box has four tabs with buttons and check boxes you use to set up a print job. I Main Tab Choose Print Mode The Print Mode icons hold the default settings for a variety of common print jobs.
Page 113 Current Settings Displays the currently selected icon. If you change any setting for a default icon, the “User-Modiﬁed” notation is displayed below the icon in the Current Settings box. You can use the current settings to execute the next print job, or you can register the settings as a new print mode.
Page 114 Illustrated guideline The (A) graphic displays the current selections for the Orientation and Paper Feed method. The Page Size, Orientation, and other settings change to reﬂect the settings on the Page Layout tab. If you select an envelope setting (#10 Env. or DL Env.), Orientation is automatically set for Portrait.
Page 115: Page Layout Tab
I Page Layout Tab Page Size Orientation Usually the Page Size is set with the software application. If the printer driver Page Size setting is not the same as the page size selected by the software application, you must change it here. Click the down-arrow and select the correct page size from the drop-down list.
Page 116 Printing Type Click the appropriate radio button to select how you want to lay out the print job. You’ll want to select “Normal-size Printing” for most print jobs. Printer Paper Size Allows you to select the size of the paper loaded in the printer after you have selected Scaled, Page Layout, Booklet, or Poster Printing.
Page 117 Background Printing Allows printing jobs to execute in the background while you perform tasks with other software applications. Background Printing is normally enabled to allow you to use all of the features on the Page Layout tab. Click the Background Printing box to turn this feature on and off.
Page 118 Duplex Printing Selects whether each sheet is printed on both sides (front and back). Click the check box to turn this feature on and off. After you click the check box, you can select the binding method, which leaves extra space on the margin for stapling.
Page 119 Stapling Note You can execute duplex printing only with plain paper or Canon Bubble Jet paper. If the document contains dense color images, which require a large amount of ink to print, you may not be able to use Duplex Printing because the ink will show on the other side of the page.
Page 120 On the Page Layout tab, click the Duplex Printing box. For the binding method, click the button for “Long side stapling” or “Short side stapling.” Note When you execute Duplex Printing, you must print one side, and then set the ejected page back in the sheet feeder to print on the other side. When the print job starts, the ﬁrst side prints.
Page 121 I Printing Type Settings You make the Printing Type settings on the Page Layout tab. Normal-size Printing Normal-size Printing Prints the document at normal size without enlargement or reduction. After using Scaled, Page Layout, Booklet, or Poster Printing, click this radio button to restore normal size printing.
Page 122 Scaled Printing Scaled Printing allows you to automatically enlarge or reduce the size of the printed page by loading larger or smaller paper in the printer and changing the Printer Paper Size setting. Scaled Printing Scaling Click this radio button to enable scaled printing.
Page 123 Page Layout Printing Use Page Layout Printing to print two or four pages at reduced size on one sheet of paper. This printing method not only saves paper, it is also useful for printing double-page pictures or charts, and printing pages for binding. Page Layout Printing Allows you to print 2 or 4 document pages on the Pages same sheet.
Page 124 Page Order Frame Border Booklet Printing Booklet Printing is a special feature of Two-sided Printing. The pages are printed four to a sheet (two pages each on front and back) and ordered in such a way that the pages will be numbered consecutively after they are folded together and bound.
Page 125 Insert blank page Determines how pages are arranged. None Right page Left page Staple left side Select the side where the printed document is to be stapled. Click this check box to print the pages for stapling on the left side. Stapling margin Enter a number to set the width of the stapling margin, measured from the center of the page.
Page 126 Poster Printing Poster Printing allows you to print an original enlarged to print on 4, 9, or 16 sheets. You can then cut along the marks that print on the page margins and paste or tape the sheets together to form one large poster. •...
Page 127 Image divisions Print “Cut/Paste” in margins Print “Cut/Paste” lines in margins Preview area This page not printed • Click the radio button to select the number of pages for the image to be printed on. 2 x 2 Total of 4 pages print 3 x 3 Total of 9 pages print 4 x 4 Total of 16 pages print Tip: The greater the number of pages, the larger...
Page 128 I Stamp/Background Tab A selection of default stamps (IMPORTANT, CONFIDENTIAL, etc.) are available for immediate use, or you can create your own stamps in bold color with borders. You can also print a colorful bitmap ﬁle behind text as a background to create an artistic effect.
Page 129 Background Background ﬁrst page only Preview area Click this button to adjust the settings of the selected stamp or to create a new stamp. Using the Stamp Settings Properties Dialog Box Select a background pattern from the drop-down list. Click this check box to print the background only on the ﬁrst page of the document.
Page 130 I Using the Stamp Settings Properties Dialog Box Click the Deﬁne Stamp button on the Stamp/Background tab to open the Stamp Settings Properties dialog box. Use the Text, Color, Placement, and Save Setting tabs to create and position a stamp for printing. Note The screen below shows the “SECRET”...
Page 131 I Using the Background Settings Properties Dialog Box Click the Select Background button to open the Background Settings Properties dialog box. Use this dialog box to select backgrounds for display. Two artistic backgrounds, Sample 1 and Sample 2, are provided. Background tab Save settings Note...
Page 132 I Maintenance Tab Use the Maintenance tab to perform routine tasks like cleaning the print heads and changing BJ tanks. To start a procedure, click an icon and, when a message is displayed, click the OK button. Print Head Cleaning Clean the print heads when the print quality is not satisfactory.
Page 133 Note Deep cleaning the print heads consumes ink. Deep clean the print heads only after consecutive print head cleanings fail to improve the print quality. Test Prints Change BJ Tank Click this button to print the Nozzle Check Pattern; use this test print to check the condition of the print heads Printing a Nozzle Check Pattern Click the appropriate icon when you need to replace...
Page 134 Change BJ Cartridge Click the appropriate button when you need to Power replace a BJ cartridge. Install new BC-10 Black BJ Cartridge Replace BC-11e Color BJ Cartridge or BC-12e Photo BJ Cartridge Replace BC-10 Black BJ Cartridge Install a new BC-11e Color BJ Cartridge or BC-12e Photo BJ Cartridge Changing or Replacing a BJ Cartridge Click to turn off power to the printer.
Page 135 Windows Printer Driver Features Opens the Custom Setting dialog box. Click the check box to turn on the low-ink alert and then click the Send button to enable the setting on the printer. Printing With Windows 98 or Windows CE...
Page 136 I Print Mode Properties Dialog Box You open the Print Mode Properties dialog box by clicking the Advanced button on the Main tab. The name of the currently selected print mode icon is displayed in the title bar (Standard Properties, DTP Properties, etc.). Quality tab BJ Cartridge Grayscale Print...
Page 137 Paper Feed Make sure the paper feed method is set to Manual Feed. Print Quality Drag the button on the slide bar left or right to adjust the quality of the printed image. Slide the button to the right to print a better quality image and slide to the left to increase printing speed (quality may deteriorate slightly).
Page 138 Halftoning Select one of the four methods to create mid-range color tones for printing. Image Optimizer Smoothes photographic and graphic images by removing jagged edges that tend to appear when an image is enlarged for printing. Photo Optimizer Allows you to adjust the color balance of images captured with a digital camera.
Page 139 Whole Page Allows you to adjust multiple graphic images on the document page. This setting is available only when the Photo Optimizer is enabled. Click the check box to apply the Photo Optimizer option to the entire page. Otherwise, the Photo Optimizer is applied only to the graphic or photo images on the page.
Page 140 Special Effects tab Simulate Illustration Enabling this feature converts a 256-color image so it appears to be an illustration. When Simulate Illustration is on, drag the button on the slide bar left or right to set the Contrast to one of the four settings.
Page 141 Note When the Background Printing option on the Page Layout tab is turned off, all of the options on the Special Effects sheet are grayed out and disabled. Monochrome Effects Enabling this feature converts a full-color image to a Tip: You can turn on Simulate Illustration feature and then select one of the Monochrome Effects below.
Page 142 Color tab Color Adjustment Use ICM Click the check box to enable all the Color Balance slide bars and options. Tip: When the Color Adjustment box is checked, the Color Balance, Output Style, and Brightness features are enabled. Click the check box to enable ICM (Image Color Management) for Windows 98.
Page 143 Intensity Select a setting to the right for a darker image or the left for a lighter image, with the range –50 to +50. Tip: • This check box appears only when the printer driver has been installed for Windows 98. After ICM is selected, all other options on the Color tab (Color Balance, Output Style, Brightness) are disabled.
Page 144 Color Balance Output Style Drag the buttons on the slide bars to the left or right, or click the arrows on either end of the slide bar, to adjust the color balance for each printed color. Color balance can be adjusted within the range –50 to +50.
Page 145 Brightness Save tab Saved Settings panel Lists all the saved print mode icons and their names. Adjusts the contrast between intermediate tones that fall between white and black (Normal, Light, Dark, Very Dark). Adjusting the contrast from Light (no correction) to Very Dark makes the overall image brighter, with stronger contrast in the light areas and lower contrast in dark areas.
Page 146 Move icon buttons Allow you to change the order of appearance of the print mode icons in the Choose Print Mode panel on the Main tab. Title To save the current Quality and Color tab settings to a new print mode setting, enter a title here. If you select an icon in the Saved Settings panel, the title of the selected icon is displayed here.
Page 147 Click this button to save all the tab settings (Quality, Special Effects, Color) with the new selected icon and description. You can then select the new print mode from the Choose Print Mode panel on the Main tab. Deletes the icon selected in the Saved Settings panel.
Page 148: Using The Bj Background Monitor
Using the BJ Background Monitor The BJ Background Monitor allows you to monitor the progress of document print jobs executing in the background. Use the BJ Background Monitor to view print jobs queued for printing, remove them from the queue, or change the order of execution in the queue. Note •...
Page 149 The BJ Background Monitor opens and displays the names of the documents queued for printing. Application/Print Document Displays the name of the document and application for each document in the queue. The documents are listed in order of execution, and the document currently printing is marked with the Page(s) (Size) Displays the number of pages in the document and the size of the ﬁle.
Page 150 I Changing the Print Order in the BJ Background Monitor Note • The print job that is currently printing cannot be removed from its position at the head of the queue. • While the order of execution is being changed, the current print job will automatically pause temporarily.
Page 151 When you release the mouse button, the document will be in the new position. I Cancelling a Print Job With the BJ Background Monitor Click on the name of the print job you want to cancel. Using the BJ Background Monitor Printing With Windows 98 or Windows CE...
Page 152 From the Edit menu, select Delete. A message asks you to conﬁrm that you want to delete the print job. Click the OK button to delete the print job. The document is removed from the list. Using the BJ Background Monitor Printing With Windows 98 or Windows CE...
Page 153 Using the BJ Background Monitor I Closing the BJ Background Monitor From the File menu, select Quit. The BJ Background Monitor closes. If you want the BJ Background Monitor to close automatically after the last job is printed, from the File menu, select End After Printing. This feature is enabled when End After Printing is marked with a check mark in the menu.
Page 154: Using The Bj Backgrounder
Using the BJ Backgrounder While the BJ Backgrounder is displayed on the screen, you can use it to cancel or pause the current print job. Note If several print jobs are queued in the background waiting to print, use the BJ Background Monitor to cancel any print job, including the job currently executing.
Page 155 I Pausing a Print Job With the BJ Backgrounder Click the Pause button on the BJ Backgrounder. The current print job pauses. To restart the print job, click the Resume button. The current print job resumes printing. Using the BJ Backgrounder Printing With Windows 98 or Windows CE...
Page 156: Using The Bj Printer Status Monitor
Using the BJ Printer Status Monitor The BJ Printer Status Monitor displays the status of the current print job. If the printer runs out of paper, if the paper jams, or if any other problems occur, the BJ Printer Status Monitor will display a message that describes the problem.
Page 157 Using the BJ Printer Status Monitor Click the button for “Enable bi-directional support for this printer” to enable bi-directional support. Printing With Windows 98 or Windows CE...
Page 158 I Viewing the BJ Printer Status Monitor The BJ Printer Status Monitor opens automatically every time a print job starts. The screen below shows a print job executing normally: The BJ Printer Status Monitor closes automatically after the print job is complete.
Page 159 Note • To open the BJ Printer Status Monitor when a print job is not executing, open the printer driver, select the Maintenance tab, and click the Start Status Monitor button. • If the “Display low ink warning” box is checked in the Custom Setting dialog box, the Ink Information tab will be displayed in the BJ Printer Status Monitor.
Page 160 I Handling Errors With the BJ Printer Status Monitor If the printer runs out of paper, if the paper jams, or if any other type of problem occurs, the BJ Printer Status Monitor will automatically open with a message displayed in its Printer Status tab.
Page 161 Click the Guide tab to display a solution for the problem. If the Next button is enabled, click it to display the next page of the text that will guide you to a solution for the problem. Click the Back button to return to the previous display. Follow the step-by-step instructions on the screen to solve the problem.
Page 162 I Setting the BJ Printer Status Monitor Display for Every Print Job If you want the BJ Printer Status Monitor to open for every print job, select “Always Display Current Job” from the Options menu. When this command is marked with a check mark in the menu, the BJ Printer Status Monitor will open for every job, not only when an error occurs.
Page 163 Click the Ink Information tab to display more details about the BJ tanks. Follow the step-by-step instructions on the screen to solve the problem. After you have corrected the problem, the print job will re-start automatically. Note If the low ink alert is grayed out, or if the Ink Information tab is not visible, open the printer driver, select the Maintenance tab, and click the Custom Setting button.
Page 164: Printing With Windows
Printing With Windows 2000 Printer Driver Basics Opening the Printer Properties Dialog Box Setting Up the Printer Driver Using the Print Advisor Using the Tabs Using Online Help Closing the Printer Properties Dialog Box Windows 2000 Printer Driver Features Making the Most of the Printer Driver Using Maintenance Functions Printing With Windows 2000...
Page 165 Printer Driver Basics The printer driver is a program that converts text or image ﬁles you have created with an application into print data and sends that data to the printer. The printer driver processes print data so the printer can use it. After you connect the printer to your computer, you must install the printer driver.
Page 166 You can open the Printer Properties dialog box from your application before printing. Select the command used for printing (for example, Print or Print Setup from the File menu) in your application. Make sure Canon BJC-55 is selected in the Printer box. Printing With Windows 2000...
Page 167 If another printer name is displayed, click the down-arrow and then select Canon BJC-55 from the drop-down list. Click Properties. The Canon BJC-55 Properties dialog box opens. Make sure the Main, Page Setup, Effects, Proﬁles, and Maintenance tabs are displayed in the dialog box.
Page 168: Directly From The Start Menu
I Directly From the Start Menu To specify print settings that are common to all the applications you use, open the Canon BJC-55 Printing Preferences dialog box from the Start menu. This method is also helpful when you want to use maintenance functions such as print head cleaning without starting up an application.
Page 169: Setting Up The Printer Driver
Setting Up the Printer Driver Before you start a print job, open the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and specify the printer driver settings for the print job. The easiest way to do this is to use the Print Advisor, which will make the basic settings for you.
Page 170 To use the Print Advisor, simply click Print Advisor on the Main tab of the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and then respond to the questions that appear.
Page 171: Using The Tabs
For correct printing, it is important you match the BJ Cartridge and Media Type settings in the printer driver with the BJ cartridge and print medium in the printer. Open the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and click the Main tab.
Page 172 It is possible to set BJ Cartridge automatically by clicking the Detect… button on the Main tab. For this feature to work, your printer cable must allow bi-directional communication and you must ﬁrst open the Canon BJC-55 Properties dialog box from the Start menu and check Enable bi-directional support on the Ports tab.
Page 173: Setting The Page Size
Set the page size you want to use from within your application before printing. Also make sure the Page Size setting on the Page Setup tab of the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box matches the paper size setting in your application.
Page 174 Changing the page size Click the Page Setup tab. Click the down-arrow in the Page Size box, then select the appropriate size from the drop-down list. Setting a custom paper size Click the Page Setup tab. Click the down-arrow in the Page Size box, then select Custom… from the drop-down list.
Page 175 Using the Tabs I Conﬁrming the Paper Source You can set the Paper Source on the Main tab. The BJC-55 supports Manual Feed only. Printing With Windows 2000...
Page 176 To ﬁnd out about a particular topic, use the online help function to display information on your computer screen. I Getting Information on a Particular Topic Click ? at the top right of the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box. The mouse pointer changes to “?”.
Page 177 I Getting Information on an Operation Procedure Click Help at the bottom right of the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box. An overview of the current tab appears. Click any of the listed features to ﬁnd out more about that feature.
Page 178: Closing The Printer Properties Dialog Box
Closing the Printer Properties Dialog Box After specifying the necessary print settings, close the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and start your print job. Make sure the printer is set up as shown in the graphic on the Main tab.
Page 179 Closing the Printer Properties Dialog Box Click OK. The print settings are applied and the dialog box closes. Note • If you do not want to apply the print settings, click Cancel. • To restore the print settings to their standard values, click Defaults on each tab.
Page 180: Main Tab
Windows 2000 Printer Driver Features I Main Tab BJ Cartridge Specify the type of BJ cartridge installed in the printer. Select Black, Color, or Photo. Click the Detect button to allow the printer driver to detect the type of cartridge installed. Printing With Windows 2000...
Page 181 Don’t Print in Color Click this box to print a color document in grayscale. Media Type Select a Media Type from the drop-down list. Paper Source This must be Manual Feed. Print Quality Specify the print quality. Select High, Standard, Draft, or Custom.
Page 182: Page Setup Tab
I Page Setup Tab Scaled Printing Page Size Windows 2000 Printer Driver Features Click this box to enable scaled printing. Printing Enlarged and Reduced Documents (Scaled Printing) Select a page size from the drop-down list. This page size must match the page size speciﬁed in your software application.
Page 183 Scaling Click this box to scale your print job. Then enter the percentage of enlargement or reduction. You can enter a number within the range 20 to 400%. Paper Size Specify the size of the paper loaded in the printer. If the size selected for the Page Size is not the same as the Paper Size, the printed document is enlarged or reduced as required to ﬁt the size of the paper in the printer.
Page 184 I Effects Tab Simulate Illustration Contrast Windows 2000 Printer Driver Features Click here to make a photographic image look like a hand-drawn illustration. Use to adjust the simulated illustration making it lighter or darker. Printing With Windows 2000...
Page 185 Monochrome Effects Click here to print the document as a single color. Choose one of the listed colors, or click Select Color to specify a color from the color bar. Image Optimizer Click to smooth jagged edges; this is particularly effective with low-resolution images.
Page 186 Windows 2000 Printer Driver Features I Proﬁles Tab Printing Proﬁles Lists the names of all printing proﬁles available for selection and their associated icons. Details Indicates the settings associated with the selected Printing Proﬁles list. Printing With Windows 2000...
Page 187 Description Describes the Printing Proﬁles list. You entered this description when you created the Printing Proﬁles list. Add to Proﬁles… Click here to save the settings currently associated with the printer driver tabs as a Printing Proﬁle. You give the proﬁle a name, icon, and description.
Page 188: Maintenance Tab
I Maintenance Tab Cleaning Nozzle Check Change BJ Cartridge Toner Start Status Monitor… Windows 2000 Printer Driver Features Click the left button to clean the print head. Click the right button to deep clean the print head. Click to print a Nozzle Check Pattern. Click to move the cartridge holder so you can change the BJ cartridge.
Page 189: Making The Most Of The Printer Driver
Use this method to specify a paper size different from the original page size. This allows you to achieve the best print-image ﬁt for the paper size being used. Open the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and click the Page Setup tab.
Page 190 Making the Most of the Printer Driver Conﬁrm the layout of the printout in the graphic and click OK. Note To change back to the original value (100%), uncheck Scaled Printing. (You can also click the Defaults button.) Printing With Windows 2000...
Page 191 You can also use this method to ﬁne-tune the scaling factor when scaling to ﬁt. Open the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and click the Page Setup tab.
Page 192 Making the Most of the Printer Driver Conﬁrm the layout of the printout in the graphic and click OK. Note To change the scaling factor back to its original value (100%), uncheck Scaled Printing. (You can also click the Defaults button.) Printing With Windows 2000...
Page 193: Printing A Banner
I Printing a Banner You can print banners by loading special banner paper in the printer. Open the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and click the Main tab. Click the down-arrow of the Media Type box and select Banner.
Page 194 To smooth these edges when printing, turn the Image Optimizer on. Open the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and click the Effects tab.
Page 195 If there is a problem in the image data you want to print, the print quality and halftoning settings may not be visible or effective. Open the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and click the Main tab.
Page 196 Set Print Quality and Halftoning the way you want. Print Quality To improve the print quality, drag the Print Quality slider toward Fine. The resolution and print mode change according to the setting of the slide bar. Using a higher setting increases printing time.
Page 197: Adjusting Images
(This feature does not correct the overall color balance of the image data as some image editing applications do.) Open the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and click the Main tab.
Page 198 Select Manual for Color Adjustment and click the Set… button. The Manual Color Adjustment dialog box opens. Set the following items as needed. (Use the online Help feature for more details.) Color Balance Move the sliders for the individual colors. For example, when blues are too strong in the printouts, drag the slide bar for Cyan to the left.
Page 199 Enable ICM Check this box to turn on the Image Color Management function built into Windows. Print Type Selects the type of color correction applied: Auto, Photo, or Graphic. Brightness Selects the brightness of printing: Normal, Light, or Dark. Click OK. The Manual Color Adjustment dialog box closes.
Page 200: Using Maintenance Functions
Using Maintenance Functions With the printer driver’s Maintenance tab, you can access various functions that affect how your printer performs. I Cleaning the Print Heads Cleaning the print heads clears the nozzles. There are two ways to clean the print heads: normal print head cleaning and deep print head cleaning.
Page 201 Normal print head cleaning Open the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and click the Maintenance tab. Click the Cleaning button. When a conﬁrmation message appears, make sure the printer is on and click OK. Print head cleaning begins.
Page 202 Pattern when your printouts are streaked or the color tones are not correct, or after performing print head cleaning. Open the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and click the Maintenance tab. Click the Nozzle Check button.
Page 203 Click OK to close the Change BJ Cartridge dialog box. I Turning the Printer On and Off You can turn the printer on and off from the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box. In addition, the Auto Power feature can turn the printer off if no data has been sent to the printer for a certain period and turn the printer back on when data is sent to the printer.
Page 204 Setting the Auto-Power feature Open the Canon BJC-55 Properties or Canon BJC-55 Printing Preferences dialog box and click the Maintenance tab. Click the Auto Power button on the right. Select the desired setting in the Auto Power Setting dialog box.
Page 205: Printing With Macintosh
Printing With Macintosh Overview of Printing With the Macintosh Printer Driver Selecting the Printer Driver in Chooser Opening the Macintosh Printer Driver Using Balloon Help Macintosh Printer Driver Features Using the BJ Print Monitor Uninstalling the Macintosh Printer Driver Printing With Macintosh...
Page 206: Overview Of Printing With The Macintosh Printer Driver
Overview of Printing With the Macintosh Printer Driver After you have created a document with your software application and you are ready to print, you’ll want to conﬁrm the printer driver settings before printing. Note The procedure for setting up and executing a print job may differ, depending on the software application.
Page 207 Note After you select the printer driver, you do not need to select it again unless you want to select another printer. Select the paper size for the document that you are going to print. In the software application, open the File menu and select Page Setup to open the Page Setup dialog box.
Page 208 Click the print mode icon appropriate for the print job. In the software application, from the File menu select Print to open the Print dialog box then select the appropriate Print Mode icon. Select the icon appropriate for the print job. •...
Page 209 Start the print job. Click the Print button to start the print job. The BJ Print Monitor is displayed while the print job is executing. Use these buttons to pause or cancel the current print job. If more than one print job has been started, the print jobs waiting to print...
Page 210 Selecting the Printer Driver in Chooser Before you can execute a print job, go to the Apple menu and select Chooser. Make sure that the correct printer driver is selected. From the Apple menu, select Chooser. Click the BJC-55 icon. Printing With Macintosh...
Page 211 Selecting the Printer Driver in Chooser Note If the BJC-55 icon is not displayed, check the printer and make sure that it is turned on and connected to the computer. If the printer is turned on and connected, then the printer driver has not been installed correctly. For details on installing the printer driver, see your Quick Start Guide.
Page 212 Click the Close box to close the Chooser and save the selection. Close I Turning On Background Printing To turn on background printing, in the Chooser, click the Backgrounding On button. With background printing turned on, you can start one or more print jobs and print in the background while you use other software applications for other tasks.
Page 213: Opening The Macintosh Printer Driver
Opening the Macintosh Printer Driver Use the printer driver screens to select the paper size and other important options for a print job. There are two printer driver screens, the Page Setup dialog box and the Print dialog box. Note The names of the menus and appearances of the screens may differ slightly, depending on the software application.
Page 214 I Opening the Page Setup Dialog Box In the software application, open the File menu and select Page Setup. The Page Setup dialog box opens. Use this dialog box to select the paper size and direction of printing for the document.
Page 215 I Opening the Print Dialog Box In the software application, open the File menu and select Print. The Print dialog box opens. Use this dialog box to select the print quality, color, and other important settings for the document. Click the OK button to close the dialog box and save your changes, or click the Cancel button to close without saving selections.
Page 216: Using Balloon Help
Using Balloon Help If you want more information about an option displayed in a dialog box, turn on Balloon Help. With Balloon Help turned on, every time you point to an item on the screen a brief description of the item appears in a small balloon. Select Show Balloons from the Help menu.
Page 217: Macintosh Printer Driver Features
Macintosh Printer Driver Features I Page Setup Dialog Box Paper Size Scale Orientation Click this option and from the pop-up menu select a paper size for printing. Enter a setting from 25% to 400% to set the rate of reduction or enlargement, or click the arrow and select a setting from the pop-up menu.
Page 218 Preview area Graphically displays the print area and orientation of the document, relative to the paper size. Save Settings Click this button on to save the Page Setup dialog box settings. Click the Paper Size item and select Custom1, Custom2, or Custom3 from the pop-up menu to enable the Custom button and then click the Custom button to open the Custom dialog box.
Page 219 I Custom Dialog Box Click the Paper Size item and select Custom1, Custom2, or Custom3 to enable the Custom button. Then click the Custom button to open the Custom dialog box. Media Unit Paper Size Enter a name for the custom paper size in this box. Click the radio button to select the units of measure.
Page 220: Printer Utility Dialog Box
I Printer Utility Dialog Box In the Page Setup dialog box, click the Utilities button to open the Printer Utility dialog box. Then click the panel switch and from the pop-up menu, select Cleaning, Test Print, Change BJ Tank, Change BJ Cartridge, or Special Settings to change the panel display. Print Head Cleaning panel Test Print panel Change BJ Tank panel...
Page 221 Print Head Cleaning panel In the Printer Utility dialog box, click the panel switch, and select Cleaning from the pop-up menu. The Cleaning panel displays the icons used to start print head cleaning and print head deep cleaning. Print head cleaning Note Print head deep cleaning consumes a large amount of ink, so use it only after ﬁve consecutive print head cleanings do not solve your printing...
Page 222 Test Print panel In the Printer Utility dialog box, click the panel switch, and select Test Print from the pop-up menu. The Test Print panel displays the icons to start the test prints. Test Print Click an icon to start a test print. Click to start printing the printer demonstration sheet.
Page 223 Change BJ Tank panel In the Printer Utility dialog box, click the panel switch, and select Change Ink Tank from the pop-up menu. The Change Ink Tank panel displays the icons used to change the BJ tanks. Change BJ Tank Select the icon for the BJ tank that you are going to replace.
Page 224 Change BJ Cartridge panel In the Printer Utility dialog box, click the panel switch, and select Change BJ Cartridge from the pop-up menu. The Change BJ Cartridge panel displays the icon used to change the BJ cartridge. Change BJ Cartridge Click to replace both the black and color BJ tanks in the BC-11e Color BJ Cartridge or BC-12e Photo BJ Cartridge (whichever is...
Page 225 Special Settings panel In the Printer Utility dialog box, click the panel switch, and select Special Settings from the pop-up menu. The Special Settings panel displays the icon used to select the Low Ink Warning feature. Low Ink Warning Click the check box on, then click the Send button to turn on the low ink alert.
Page 226: Print Dialog Box
I Print Dialog Box Pages Copies BJ Cartridge Current print settings are displayed here To print all the pages in the document, click the All button on. To print only part of the document, click the From radio button on, then enter the page numbers to be printed.
Page 227 Media Type Click this item or the name of the media type from the pop-up menu. Some print media require special handling procedures, loading procedures, and handling procedures after printing. For details about using special print media, refer to the instructions provided with the print media package.
Page 228 Print Mode Select the icon that best matches the content of the print job. Selecting a print mode icon automatically sets the optimum Print Quality, Halftoning, Color Correction, Color Balance, and other settings. Print Mode Icons Text Select for printing text documents at normal quality. Graphic Select for printing graphs and other computer graphics with sharp color boundaries.
Page 229 If you press and hold down the option key on the keyboard, the button. Click the Preview button to preview the print job on the screen. Displaying a Print Preview of the Document Click this button to open the Register Settings dialog box.
Page 230 I Detailed Setting Dialog Box To open the Detailed Setting dialog box, in the Print dialog click the Manual Print Mode and then click the Details button. Quality panel In the Detailed Setting dialog box, click the Quality icon to open the Quality panel. Presented on all three Detailed Setting panels.
Page 231 Print Quality Slide the button on the slide bar to the left or right to adjust the Print Quality. Drag the button right for higher quality, or drag it left for faster printing speed with less quality. Halftoning Click an icon to select the method used to create halftones with arrayed ink dots.
Page 232 Photo Optimizer Whole Page Restore Defaults Select to adjust the color balance of a photographic image scanned or captured with a digital camera. This setting can correct underexposed or overexposed photographs. Click the check box to use Photo Optimizer, which improves the appearance of photographic images.
Page 233 Special Effects panel In the Print dialog, click the Manual In the Detailed Setting dialog box, click the Special effects icon to open the Special Effects panel. Simulate Illustration icon under Print Mode then click the Details button. Converts a full color image into a simulated illustration.
Page 234 Monochrome Effects Displays a full color image in one color that you select from the list below. Click the check box to enable the color choices so you can apply a single color to a full color image for printing. Otherwise, the Monochrome Effects selections are disabled.
Page 235 Color panel In the Print dialog, click the Manual In the Detailed Setting dialog box, click the Color icon to open the Color panel. Color Correction icon under Print Mode then click the Details button. Click the item or the arrows Color Correction method from the pop-up menu.
Page 236 Spot Color Select for a document with precise color Printer Proﬁle Select the printer proﬁle used for color correction. Normally you’ll want to use “Recommended by Canon”. Gamma Correction Click this check box if you want to adjust the level of color contrast. This turns Gamma Correction on.
Page 237 Color Balance For each color, move the slide left and right to adjust the saturation of each color. Move right for a more intense color, move left for a less intense color through the range –50 to +50. Density Drag the button on the slide bar left or right to adjust the overall density.
Page 238: Options Dialog Box
I Options Dialog Box In the Print dialog box, click the Options button to display the Options dialog box. Destination Selects the destination of the print output. Click a radio button to select the destination. Printer Sends print job to the printer. Preview Displays print job in the preview area for viewing before printing.
Page 239 Print in reverse order Prints in reverse order, from the last page to the ﬁrst. Check the box to print pages from the last page to the ﬁrst so they are stacked in the correct order as they are ejected from the printer. Otherwise pages are printed from the ﬁrst page to the last.
Page 240 Frame After you have set Page Layout to print more than one document per sheet, click this item or the arrows border printed around each document printed on the sheet. Available selections are None, Fine Line, Broad Line. Preview area The preview area reﬂects the current Page Layout selections so you can conﬁrm or adjust the settings.
Page 241 I Displaying a Print Preview of the Document The Preview dialog box allows you to view the appearance of the document before it is printed. In the Print dialog box, click the Options button. Click the Preview radio button for Destination, then click the OK button to return to the Print dialog box.
Page 242 I Saving a Document as a PICT File To save your document as a PICT ﬁle, click the Options button and change the output destination. Open the Print dialog box, and click the Options button. Select PICT File as the output destination, and click the OK button. Click the File button in the Print dialog box.
Page 243 Macintosh Printer Driver Features Type in the name under which you want to save and click the Save button. The document data is saved in PICT ﬁle format. Printing With Macintosh...
Page 244 I Register Settings Dialog Box In the Print dialog box, click the Apply button to open the Register Settings dialog box. Settings: Lists the currently registered settings. Click to close the Registered Settings dialog box and return to the Print dialog box. Click a setting in the list then click the Import button to import the settings.
Page 245 Click this button to open the New Settings Name dialog box. You can register all the previous selected printer driver settings under a new name. Enter a name and click the OK button. If a registered setting already exists with the same name that you have entered, a message will ask you to conﬁrm that you want to write over it.
Page 246 Macintosh Printer Driver Features Select the name of the setting in the list that you want to select for the default setting then click the Defaults button. The settings in the selected ﬁle will be enabled every time you open the printer driver. A check mark is displayed with the setting selected for default.
Page 247 I Setting Up a Print Job Manually You can select the Manual Correction, Color Balance, and other settings for a print job. Click the Manual Select the settings for the print job. Open the Quality, Special Effects, and Color panels and select the settings. icon and select the Print Quality, Halftoning, Color icon, then click the Details button.
Page 248 Click the OK button to close the dialog box and return to the Print dialog box. The settings you have selected will be used to execute the print job. I Registering Manual Settings for Future Use After selecting the settings manually, you can execute the current print job, or you can register the settings under a name so you can use them again whenever needed.
Page 249 Type in the name you want to use to register the current settings and click Click the Close button to return to the Print dialog box. To retrieve registered settings for another print job In the Print dialog box, click the Apply button. Click the name of the registered settings that you want to use and click the Import button.
Page 250 To remove registered print settings Open the Print dialog box and click the Apply button. Click the print mode setting you want to remove and then click the Remove button. When a conﬁrmation message appears, click the OK button. The selected print setting is removed from the list. Click the Close button to return to the Print dialog box.
Page 251: Using The Bj Print Monitor
Using the BJ Print Monitor The BJ Print Monitor allows you to monitor and manage the print jobs printing in the background. You can monitor the progress of the current print job, change the order of printing in the jobs queued for printing, and cancel any print job. Note In order to use the BJ Print Monitor, you must select Backgrounding in the Chooser.
Page 252 The name of the print job currently executing and the names of all print jobs queued for printing are listed in the order of execution in the BJ Print Monitor. Note To display more information about the document queued for printing, double-click the name of the document to open the Document Information window.
Page 253 I Use the BJ Print Monitor to Perform These Tasks • Change the order of the documents in the print queue Highlight the name of the document whose position you want to change and click and drag it to the desired position in the queue. When you release the button, the document moves to the selected position.
Page 254 I Changing the BJ Print Monitor Preferences You can change the preferences to effect how the BJ Print Monitor is displayed, how errors are reported, and so on. With the BJ Print Monitor open, open the File menu and select Pause Printing.
Page 255 Using the BJ Print Monitor From the File menu, select Preferences. The Preferences dialog box opens. Printing With Macintosh...
Page 256 Click the check boxes on for the settings you want, then click the OK button. Show BJ PrintMonitor window when printing Displays the BJ Print Monitor window on the desktop during printing. Ask at startup to print documents remaining in queue Displays a dialog box when you restart the computer and asks whether you want to continue printing the documents that were in the queue when you previously shut down the computer.
Page 257 Using the BJ Print Monitor I Closing the BJ Print Monitor After Print Jobs Are Completed From the File menu, select Close Status Window. Printing With Macintosh...
Page 258: Uninstalling The Macintosh Printer Driver
• Shut down all other software applications before you uninstall the printer driver. Set the Canon Creative CD-ROM in the CD-ROM drive. Double-click the Printer Driver folder. Double-click the folder for your language. Printing With Macintosh...
Page 259 Double-click the BJ Installer icon. Read the License Agreement and click the Agree button. In the Choose list, click BJC-55 and click the Choose button. Uninstalling the Macintosh Printer Driver Printing With Macintosh...
Page 260 Click the Custom remove tab and click the check boxes for the items that you want to remove. If a message warns you that another application is running in the background, click the Continue button to close the software application and continue.
Page 261: Troubleshooting
Troubleshooting Error Messages Problems and Solutions Before You Call For Service Getting Help From Canon Servicing the Printer Troubleshooting...
Page 262: Error Messages
Error Messages One of the following messages may appear when an error occurs: Error writing to USBPRNxx: for Printer BJC-55 Service error xxx! Call for service! This program has attempted an illegal operation and will shut down. File cannot be found on the specified path or disk. Cannot execute print due to insufficient disk space.
Page 263: Problems And Solutions
Problems and Solutions Printout is not clear or has white streaks Strange characters printing Cannot start the print job USBPRNxx: write error appears on the screen Cannot install the printer driver Application Error or General Protection Fault appears on the screen Cannot print to the end of the print job Paper does not feed manually...
Page 264 I Printout is not clear or has white streaks Low ink could cause faded characters and white lines to appear on the printout. Try printing a Nozzle Check Pattern Check the status of the BJ cartridge by printing the Nozzle Check Pattern. Printing a Nozzle Check Pattern Look at the Nozzle Check Pattern to conﬁrm the print quality.
Page 265 If print quality is not restored after cleaning Perform print head deep cleaning to ﬂush the nozzles. Print a Nozzle Check Pattern to see if the printing quality has been restored. Repeat deep cleaning if the problem still persists. Cleaning the Print Head If print quality is not restored after deep cleaning The ink may have run out.
Page 266 Problems and Solutions Check to see if the orange protective cap or tape has been re-attached to the print head Reattaching the orange cap or tape could cause dust and small particles to enter through the print head, which may cause the ink to clog. Once removed, the orange cap and the tape must not be re-attached to the print head.
Page 267: Strange Characters Printing
I Variety of print media The printer produces superb color printing on plain paper or coated paper like Canon's High Resolution Paper, but for professional jobs you may prefer one of the many special media you can use with this printer, like transparencies for OHP presentations, back print ﬁlm, glossy photo paper, high gloss ﬁlm,...
Page 268 Selecting the BJC-55 as the default printer Click Start, select Settings, and click Printers. Right-click the Canon BJC-55 icon and then click Set as Default to turn this selection on. Make sure there is a check mark by Set as Default.
Page 269 Problems and Solutions Check interface cable connections at the printer and computer The interface cable could be defective. Replace it with a new interface cable and resume printing. If your system contains a printer switching device, a USB hub, or an external buffer, remove the device and try connecting the printer directly to the computer.
Page 270 ﬁle. If the new document prints normally then the problem exists in the original document ﬁle. If the same problem occurs with the new ﬁle, call the Canon Customer Care Center. Before You Call For Service...
Page 271: Cannot Start The Print Job
I Cannot start the print job The printer does not respond when the print job is executed from the computer. Check the printer status and its cable connections Make sure the printer is ready for printing and that the cable is connected correctly. •...
Page 272 If the printer operates normally without the switching device, the USB hub, or the external buffer, contact the manufacturer of that device. Check to see if the Canon BJC-55 printer has been selected as the default printer Select the Canon BJC-55 as the default printer.
Page 273 Right-click Canon BJC-55 and then click Properties. Click the Details tab. Go to “Print to the following port” and select USBPRNxx: (Printer Port). If the problem persists, make sure the printer port (USBPRNxx) is operating normally. Problems and Solutions Troubleshooting...
Page 274 Click Start, select Settings, and click Control Panel. Double-click the System icon. Select the Device Manager tab. Double-click Ports (Universal Serial Bus Controller) and double-click Canon BJC-55. Click the General tab. Under Device Status, read the information regarding printer port status. If the message indicates that the device is not performing normally remove the BJC-55 device, and reinstall the printer driver.
Page 275 Check to make sure that the printer has been selected with the Chooser Make sure that the BJC-55 is selected with the Chooser. Also make sure that the correct printer port is selected. Selecting the printer with the Chooser From the Apple menu, select Chooser. Click the BJC-55 icon.
Page 276 Use the printer operation panel to print a Nozzle Check Pattern. Printing a Nozzle Check Pattern If the Nozzle Check Pattern does not print ... The printer may be damaged. Call the Canon Customer Care Center. Before You Call For Service If the Nozzle Check Pattern prints normally ...
Page 277 Problems and Solutions Cannot print via the infrared port If the print job does not start when using the infrared port, check the location of the printer in relation to the computer or PDA. Change the location of the printer so the infrared ports are facing one another at the correct distance and angle.
Page 278 Turning off print spooling Click Start, point to Settings, and click Printers. Right-click Canon BJC-55 and select Properties. Select the Details tab. Click the Spool Settings button. Problems and Solutions...
Page 279 Problems and Solutions Click the button on for “Print directly to the printer” (this turns off spooling). Make sure the printer port (USBPRNxx) is operating properly Check the operation status of the printer port. Checking the operation status of USBPRNxx Troubleshooting...
Page 280 Check to see if the printer driver is installed properly It is possible that the printer driver may not be installed properly. In this situation, uninstall the printer driver and re-install from the beginning. Re-installing the printer driver Click Start, select Programs, click BJ Printer, then click Uninstall. In the Uninstall dialog box, click the Yes button.
Page 281: Cannot Install The Printer Driver
Problems and Solutions I Cannot install the printer driver If the printer driver installation was interrupted and did not continue, some possible causes and solutions are listed below. Make sure that you followed the installation procedure correctly Follow the instructions in the Quick Start Guide to install the printer driver. Make sure you select the correct method, based on the operating system you are using—Windows or Macintosh.
Page 282 On the desktop, click the Start button, point to Settings, and then click Control Panel. Double-click the System icon. Click the Device Manager tab. Double-click Universal serial bus controller, and make sure that Canon BJC-55 is selected. Problems and Solutions Troubleshooting...
Page 283 Note • If you see Canon BJC-55 displayed, the USB driver is installed correctly. • If you see an exclamation mark (!) displayed, the USB driver is not installed correctly. Remove it and re-install the printer driver. • If nothing is displayed, click the Other Devices heading. If you see the USB driver under Other Devices, the driver is not installed correctly.
Page 284 Disconnect the USB cable from the computer. On the desktop, click the Start button, and then click Shut Down. Click Restart and then click the OK button. When the computer starts up, see the Quick Start Guide to install the USB printer driver again.
Page 285 Refer to the software application manual for the amount of memory required to run the program. Add more memory (RAM) if required. Shut down all other software applications before you open the software application and try again. Cannot execute background printing due to insufficient memory.
Page 286: Printer Features
I Variety of print media The printer produces superb color printing on plain paper or coated paper like Canon's High Resolution Paper, but for professional jobs you may prefer one of the many special media you can use with this printer, like transparencies for OHP presentations, back print ﬁlm, glossy photo paper, high gloss ﬁlm,...
Page 287 Check the printer and interface cable Check the printer status and the interface cable connections. Check interface cable connections at the printer and computer Check to see if paper or special print media you are using has been selected in the printer driver If you are printing on a paper size that has not been selected in the printer driver or the software application, part of the text may be cut off.
Page 288 Problems and Solutions Check to see if you have disrupted the infrared data transfer in progress or activated another infrared communication device nearby Do not disrupt the infrared communication between the printer data port and the computer port. Any physical disruption of more than 10 seconds will cause cancellation of the print job, and blank sheets will be ejected from the printer.
Page 289 I Paper does not feed manually If you cannot feed paper or other media with manual feed, check the points below. Press the RESUME button to resume printing after correcting the cause of the problem. Is the paper set correctly? •...
Page 290 In order to feed paper manually, Manual Feed must be selected in the printer driver. Selecting Manual Feed Click Start, point to Settings, and click Printers. Right-click the Canon BJC-55 icon and select Properties. Click the Main tab. Click the Advanced button.
Page 291 For the Paper Feed option, select Manual Feed. Selecting Manual Feed From the File menu select Print (or similar command). For the Paper Feed option, select Manual Feed. Macintosh Problems and Solutions Troubleshooting...
Page 292: Printout Rotated 90 Degrees
Check to see if the correct Orientation has been selected Select portrait if the text is printed in landscape orientation. Selecting the orientation Click Start, select Settings, and click Printers. Right-click the Canon BJC-55 icon and select Properties. Select the Page Layout tab. Portrait orientation ABC,Inc.
Page 293 Problems and Solutions Click Portrait to print lengthwise to the direction of paper feed. Note Some software applications allow you to select the Orientation for the print job. If you select the Orientation with the software application, you must select the identical setting with the printer driver. If the software application does not allow selection of the Orientation, you must use the printer driver Orientation selection.
Page 294: Vertical Lines Are Broken
Selecting the orientation From the File menu, select Page Setup. For the Orientation setting, click the I Vertical lines are broken Vertical lines in the printed document are broken or jagged. Make sure the BJ cartridge is correctly installed Remove the BJ cartridge and install it correctly. Make sure the triangular marks on the BJ cartridge and holder are aligned then press down gently on the raised side of the BJ cartridge until you hear it lock in place.
Page 295 Use the Print Quality slide bar to select Fine. Selecting Fine for Print Quality Click Start, select Settings, and click Printers. Right-click the Canon BJC-55 icon and select Properties. Select the Main tab. Click the Advanced button. On the Quality tab, drag the Print Quality slide bar completely to the right to select Fine.
Page 296 Selecting Fine for Print Quality From the File menu, select Print. Under Print Mode, click the Manual Click the Details button. Click the Quality icon. Drag the Print Quality slide bar completely to the right to select Fine. Macintosh icon. Problems and Solutions Troubleshooting...
Page 297 Problems and Solutions I BJ cartridge does not return to the home position after installation After replacing the BJ cartridge or a BJ tank, the cartridge holder does not return to the home position. When the CARTRIDGE button is pressed, the printer beeps but the POWER light remains ﬂashing.
Page 298: Cannot Print Via Wireless Infrared Connections
I Cannot print via wireless infrared connections The print job does not execute when the computer is set up for a wireless infrared connection with the printer. Make sure the infrared driver is installed correctly The Microsoft Infrared Communication Driver must be installed to perform printing jobs via infrared communication from the computer.
Page 299 Click the check box on for “Enable infrared communication.” Check the connection speed to see if it is checked off. Note The operation of some computers could be unstable if the connection speed is set for 4Mbps. Click the “Limit connection speed to” check box on, and then select 115.2kbps from the drop-down list box.
Page 300 The number of the serial port (COM4) may differ, depending on the operating system environment. Selecting the infrared transceiver port Click Start, select Settings, and click Printers. Right-click the Canon BJC-55 icon and select Properties. Click the Details tab. Problems and Solutions Troubleshooting...
Page 301 Click the down-arrow for “Print to the following port” and select “COM4: (Infrared Serial (COM) Port).” Make sure the BJC-55 is connected properly with the computer via infrared port Conﬁrming correct infrared connection Click Start, select Settings, and click Control Panel. Double-click the Infrared Monitor icon.
Page 302 Problems and Solutions Make sure that BJC-55 is listed as the currently active infrared device. If you do not see BJC-55 displayed, ﬁrst check the area between the computer and the printer and make sure nothing is blocking infrared communication. If nothing is between the printer and computer, press the POWER button to turn off the printer, and then disconnect the power cord and remove the battery.
Page 303: Paper Skews Or Jams During Feeding
I Paper skews or jams during feeding If a sheet of paper skews and jams, a message is displayed: Paper Jam! Make sure the paper is set correctly in the paper feed slot Loading Paper in the Printer Removing a paper jam Gently pull the paper out of the printer with one hand while holding the printer in place with the other.
Page 304 Press the POWER button to turn on the printer again. The printer is now ready to print. Open the top cover and check the platen. If the platen is soiled and the reverse side of your output is stained with ink after a paper jam occurs, clean the platen inside the printer.
Page 305 Make sure the printed sheets are not sticking to the surface below due to static cling Static cling between the sheet and the surface of the desk or work table could stop feeding, causing the printer to print repeatedly over the same area without advancing the paper, especially when using High Gloss Film or Back Print Film.
Page 306 Adjust the printer driver color setting to match the colors. Adjusting the color Click Start, select Settings, and click Printers. Right-click the Canon BJC-55 icon and select Properties. Select the Main tab. Click the Advanced button. Select the Color tab.
Page 307 Adjusting the color From the File menu, select Print. Under Print Mode, click the Manual Click the Details button. Click the Color icon. I Document prints in black only A document that contains colored text or images prints only black ink. Check to see if the BC-11e Color BJ Cartridge is installed Press the CARTRIDGE button to move the cartridge holder to the center and then open the top cover to see if a BC-11e Color BJ Cartridge is installed.
Page 308 Make sure that Grayscale Print is turned off While Grayscale Print is selected, all colors will print in black and white. For color printing, click the Grayscale Print box to remove the check mark. Turning Grayscale Print off Click Start, select Settings, and click Printers. Right-click the BJC-55 icon and select Properties from the pop-up menu.
Page 309 Some application software may contain a dialog box with an option to select black and white only. Change this setting to enable color printing. Make sure the BJC-55 is selected as the default printer Select the Canon BJC-55 as the default printer. Selecting the BJC-55 as the default printer Macintosh...
Page 310 I Colors are broken or uneven Printed colors are faded, broken or uneven, compared to the colors on the screen. Make sure the correct BJ cartridge and media type are selected for the print job Check the printer driver settings, and make sure that the correct BJ Cartridge and Media Type settings are selected for the print job.
Page 311 In the Print dialog box, select the BJ Cartridge and Media Type for the print job. Make sure that Canon BJ tanks are installed in the BJ cartridge The color quality may degrade if you use ink from other manufacturers. For best quality, use Canon BJ tanks.
Page 312 I Printing beyond the edge of a page, or portions of a printed page are missing The print start position is incorrect, causing the end of the page to extend onto the next sheet. If the print start position is incorrect, this can cause the print area to shift and appear out of position at the top, bottom, left, or right on the printed sheet.
Page 313 • If the print area shifts to the top, increase the top margin, and decrease the bottom margin. • If the print area shifts to the left, increase the left margin, and decrease the right margin. • If the print area shifts to the bottom, increase the bottom margin, and decrease the top margin.
Page 314: Printer Does Not Turn On
Determine if the top margin value in the software application is too large Reduce the top margin value to the minimum allowed by the software application. If this is not possible, then reduce the number of lines allowed per printed page. Refer to your software application documentation for details.
Page 315 Problems and Solutions Make sure the battery is fully charged When you are using the printer on battery power only, you cannot turn on the printer if the battery is low. With the battery installed in the printer, connect and use the AC adapter. Make sure the Power Lock switch is not set in the LOCK position If the Power Lock switch is set forward in the LOCK position, the printer will not turn on even if you press the POWER button.
Page 316: Printer Seems To Be Working But Nothing Prints
I Printer seems to be working but nothing prints The printer is operating but only blank pages are ejected. Remove the BJ cartridge and make sure that the orange protective tape was removed from the print head The ink will not ﬂow with the orange protective tape attached. Make sure the orange tape is removed before installing a BJ cartridge in the printer.
Page 317: Print Job Halts
If the Nozzle Check Pattern does not print ... Execute a print head cleaning and deep print head cleaning. Cleaning the Print Head If the printing cannot be restored after ﬁve print head cleanings then the ink may have run out. Replace the BJ tank with a new one. Replacing BJ Tanks I Print job halts The print job halts before it has completed.
Page 318 Determine how long the printer has been in constant operation Continuous printing for an extended length of time could cause the print head to overheat and cause it to stop. The print head will stop for a few moments at the end of each pass to allow it to cool off after it has become overheated.
Page 319: Printing Blurred Or Smudged
I Printing blurred or smudged Determine if you are printing on plain paper with Print Quality set for Fine Printing in the Fine mode could result in excess ink on the paper. Reduce the print quality to avoid blurring or smudging. Printing With Windows 98 or Windows CE Printing With Windows 2000 Printing With Macintosh...
Page 320: Printout Is Excessively Curled
I Printout is excessively curled The printed sheet is excessively curled, wrinkled, or warped. Determine if you are printing an image or picture that has dense colors Printing an image or picture with dense colors requires a large amount of ink and could curl or wrinkle the paper.
Page 321: Battery Is Not Charging
Lowering the Density setting From the File menu, select Print. In the Print dialog box, click the Manual button. In the Detailed Setting dialog box, click the Color icon. Drag the button on the Density slide bar to the left to reduce the amount of ink used in the print job.
Page 322 I CHARGE/ERROR light is orange The orange CHARGE/ERROR light comes on, the printer beeps, and the printer does not operate. The printer will beep when an error occurs and the orange CHARGE/ERROR light will come on or ﬂash to let you know when and what type of error has occurred. You may need to turn the printer off and turn it on again in order to identify the problem.
Page 323 Change the battery pack. You may be able to print by pressing the RESUME button but the waste BJ tank needs to be replaced soon. Call the Canon Customer Care Center. Before You Call For Service Turn off the printer then turn it on again. After turning the printer off and on, if the problem persists, remove the battery and replace it with a new one.
Page 324 The following messages may also be displayed in the BJ Printer Status Monitor. Waste ink absorber full! Call for service! Service error xxx! Call for service! Make sure that the paper is set correctly The orange light will ﬂash and the printer will beep to alert you that the paper has not fed into the printer.
Page 325 Problems and Solutions Check to see if you have installed the wrong BJ cartridge for the print job If the BJ cartridge is not appropriate for the print job, or if you attempt to start a print job with the optional Scanner Cartridge installed, the printer will beep 4 times and the orange CHARGE/ERROR light will ﬂash.
Page 326 I “Error Number: *300” appears on the screen and print job does not execute This is a Macintosh error message where the * is replaced with a letter. Make sure that the printer is turned on Make sure that the POWER light is green. When the POWER light is ﬂashing green, the printer is warming up.
Page 327 Click the Backgrounding button off. Note If you cannot execute background printing, correct this problem as soon as possible. Cannot execute background printing Make sure that the printer driver has been installed correctly There may be a problem with the printer driver. Uninstall it and install the printer driver again.
Page 328 ﬁle. If the new document prints normally then the problem exists in the original document ﬁle. If the same problem occurs with the new ﬁle, call the Canon Customer Care Center. Before You Call For Service...
Page 329: Cannot Execute Background Printing
Determine if the printer driver has been installed properly There may be a problem with the printer driver. Uninstall it and install the printer driver again. The problem may exist within the printer driver. Uninstall the printer driver and reinstall it. Printing With Macintosh Determine if any special extension ﬁles or control panel options are in use The printer driver could conﬂict with a non-Apple generated ﬁle extension or a control panel...
Page 330 Turning on background printing From the Apple menu, choose the Chooser. Click the BJC-55 icon. Click the Backgrounding button to turn it on. If background printing has been turned on, there may not be enough space on the disk to create temporary ﬁles for printing Check to see if there is sufﬁcient empty space on the hard disk of your computer.
Page 331 I Cannot select the printer driver in the Chooser Check the following items if you cannot select the printer driver in the Chooser. Make sure the printer is turned on Make sure the printer is turned on and the POWER light is green. If the green light is ﬂashing, then the printer is warming up.
Page 332: Before You Call For Service
Before You Call For Service Before you call for service, please gather some information that will help the Canon Customer Care Center ﬁnd a solution for your problem. Work through the troubleshooting descriptions of problems and solutions to attempt to solve the problem.
Page 333: Describing Your System
I Describing Your System Follow the simple procedures below to obtain the important information about your operating environment and printer driver that you will need before you call for service. Obtaining the OS version number and amount of memory Right-click the My Computer icon. Select Properties from the pop-up menu.
Page 334 Obtaining the OS version number and amount of memory From the Apple menu, select About This Computer. Write down the version number of your operating system and the amount of memory (RAM) currently installed. Before You Call For Service Macintosh Troubleshooting...
Page 335 Determining the amount of free disk space available Double-click the My Computer icon. Right-click the Hard Disk icon. Select Properties from the pop-up menu. Write down the number for the amount of “Free Space” on the disk. Before You Call For Service Windows Troubleshooting...
Page 336 Determining the amount of free disk space available On the desktop, click the Macintosh HD icon. From the File menu, select Get Info., then select General Information. Write down the number for the amount of “Available disk space.” Before You Call For Service Macintosh Troubleshooting...
Page 337 Obtaining the version number of the printer driver Click Start, select Settings, and click Printers. Right-click the Canon BJC-55 icon and select Properties from the pop-up menu. Select the Main tab. Click the About button. Write down the version number.
Page 338 Obtaining the version number of the printer driver On the desktop, double-click the icon of the startup disk (Macintosh HD for example). Double-click the System folder. Double-click the Extensions folder. Select the BJC-55 icon. From the File menu, select Get Info. Write down the version number of the printer driver.
Page 339: Getting Help From Canon
Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technical support* options including: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.ccsi.canon.com) • 24-hour, 7-day-a-week, automated support for troubleshooting issues on most current products (1-800-423-2366) •...
Page 340: Servicing The Printer
If you cannot solve the problem, contact the Canon Customer Care Center. If you feel your printer needs servicing, contact Canon on the World Wide Web to locate the Canon Authorized Service Facility (ASF) nearest you. If you do not have access to the Web, you can call Canon.
Page 341 Speciﬁcations Printer Speciﬁcations BJ Cartridges Paper Speciﬁcations Printing Area Speciﬁcations...
Page 342: Printer Specifications
Printer Speciﬁcations Printing Method Resolution (max.) Paper Handling Print Speed Printing Direction Print Width (max.) Line Feed Speed Line Feed Pitch Character Pitch Cell composition Serial Bubble Jet × × 360 dpi (horizontal vertical) Manual Feed Auto Feed, with optional ASF-50 Auto Sheet Feeder installed BC-10 Black BJ Cartridge: Up to 5.5 ppm BC-11e Color BJ Cartridge:...
Page 343 Characters per Line (max.) Graphic Image Print Buffer Interfaces Acoustic Noise Level Operating Environment Storage Environment Power Source Power Consumption 10 cpi 80 chars./line 12 cpi 96 chars./line 15 cpi 120 chars./line proportional 68 to 160 chars./line Data format 8, 24, 48 dot format (vertical) Resolution 60, 80, 90, 120, 180, 240, 360 dpi (horizontal) Any setting selectable but disabled when using infrared data...
Page 344 Dimensions (W × D × H) Weight I Battery Pack Type Voltage level Size Weight I Universal AC Adapter AD-360U Speciﬁcations Dimensions (W × D × H) Weight Rated input Rated output × × 11.9 2.0 in. × × (302 112.5 50 mm) Approx.
Page 345 BJ Cartridges BC-10 Black BJ Cartridge BC-11e Color BJ Cartridge BC-12e Photo BJ Cartridge Cartridge 128 nozzles Ink color Black BJ tank BCI-10 Black BJ Tank Capacity 3000 pages @ 5% coverage Cartridge 64 nozzles for black 24 nozzles each for cyan, magenta, yellow Ink color Black, cyan, magenta, yellow BJ tanks...
Page 346: Paper Specifications
Paper Speciﬁcations I Paper Size Letter Legal US Commercial 10 envelope 9.5 European DL size envelope × 11 in. × 14 in. × 297 mm × 210 mm × 256 mm × 4.1 in. × 110 mm Speciﬁcations...
Page 347: Paper Type
I Paper Type Media Name Plain paper Back Print Film Brilliant White Paper Bubble Jet Paper Glossy Photo Cards Glossy Photo Paper High Gloss Film High Resolution Paper Transparency I Paper Weight 17 to 28 lb. (64 to 105 g/m Media Type Setting Plain Paper Back Print Film...
Page 348: Printing Area
Printing Area This section describes the dimensions of the printing areas for print media. The shaded portions in these illustrations show the recommended printing areas for paper, envelopes, and special media, determined by how the media is fed to the printer for printing. Print quality could degrade if you print beyond the recommended margins.
Page 349 Custom size 3.94 – 9.50 in. (100.0 – 241.3 mm) 3.94 – 23.00 in. (100.0 – 584.2 mm) Right Margin for Custom Size Paper Width > 8.27 in. (210 mm) Paper Width < 8.27 in. (210 mm) 0.12 in. (3 mm) 0.28 in.
Page 350 U.S. Commercial No. 10 9.5 in 0.25 in. 1.25 in. European DL 220 mm 6.4 mm 10.4 mm 4.1 in. Paper feed direction 0.25 in. 0.12 in. 110.4 mm Paper feed direction 6.4 mm 3 mm Printing Area Speciﬁcations...
Page 351 Using the Optional IS-12 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems Using the Optional IS-12 Color Image Scanner Cartridge...
Page 352: Using The Scanner
Using the Scanner Scanner Driver Basics Unpacking the Scanner Cartridge Installing the IS Scan Software Installing the Scanner Cartridge Basic Scanning Procedure Using the White Calibration Sheet Scanning Area Guidelines Loading an Image Using the Optional IS-12 Color Image Scanner Cartridge...
Page 353 Using the Scanner I Scanner Driver Basics Installing the optional IS-12 Color Image Scanner Cartridge in the printer makes it possible to scan and save images such as your favorite photographs and greeting cards. Photograph Greeting card Home page Wallpaper for your computer Using the Optional IS-12 Color Image Scanner Cartridge...
Page 354 Windows To use the scanner cartridge, you must install the IS Scan software, which includes the IS Scan scanner driver and the IS Scan Plus utility program. These two programs provide many features that allow you to perform simple color adjustments to improve the quality of the original image or enhance the image for artistic effect.
Page 355 I Unpacking the Scanner Cartridge Make sure you have the following items. IS-12 Color Image Scanner Cartridge The scanner cartridge is composed of precision components. To avoid Caution poor scanning results, do not touch the optical components or electrical contacts. Electrical contacts Using the Optional IS-12 Color Image Scanner Cartridge Using the Scanner...
Page 356 Using the Scanner White Calibration Sheet You use this sheet to maintain the correct color balance of scanned images. The ﬁrst time you install the scanner cartridge, you need to run the white level calibration. You will also run calibration when the white level calibration data needs to be updated. Scanning Holder You can use this holder to hold a photo or other small image you wish to scan.
Page 357: Installing The Is Scan Software
I Installing the IS Scan Software Make sure the BJC-55 printer driver is installed before you proceed with the following instructions. Insert the printer driver CD-ROM into your CD-ROM drive. Click Start and then click Run. In the Run dialog box, type: x:\drivers\ISScan\disk1\setup.exe where x: is your CD-ROM drive.
Page 358: Installing The Scanner Cartridge
I Installing the Scanner Cartridge • The scanner cartridge is composed of precision components. To avoid Caution poor scanning results, do not touch the optical components or electrical contacts. • To avoid damaging the scanning head of the scanner cartridge, do not attempt to store the scanner cartridge in an SB-10 Ink Cartridge Storage Box.
Page 359 Replacing a BJ Cartridge With the Scanner Cartridge Make sure that the printer is plugged in and turned on. Open the cartridge cover and press the CARTRIDGE button; the cartridge holder moves to the center of the printer. Lift up on the green tab to remove the BJ cartridge from the cartridge holder.
Page 360 Remove the scanner cartridge from its protective case. With the label on the scanner cartridge up, set the scanner cartridge in the cartridge holder at a slight angle. Align the marks ( marks on the holder. Align these marks Press down on the raised left side of the scanner cartridge until it locks in place.
Page 361 Close the cartridge cover. Press the CARTRIDGE button. The scanner cartridge moves to the home position. Removing the Scanner Cartridge Follow this procedure to remove the scanner cartridge and install the BJ cartridge when you are ﬁnished scanning. Make sure that the printer is turned on and then press the CARTRIDGE button to move the cartridge holder to the center of the printer.
Page 362 Lift up the tab on the scanner cartridge to remove it from the cartridge holder. Lift up the tab Place the scanner cartridge in its protective case. Always remove the scanner cartridge from the printer and store it in its Caution protective case when it is not being used.
Page 363 Remove the BJ cartridge from its container and install it in the holder. Close the cartridge cover. Press the CARTRIDGE button. The cartridge holder returns to the home position. Using the Optional IS-12 Color Image Scanner Cartridge Using the Scanner...
Page 364 I Basic Scanning Procedure After installing the IS Scan scanner driver, you can use the BJC-55 printer as a scanner. Remove the BJ cartridge installed in the cartridge holder and then install the IS-12 Color Image Scanner Cartridge. Start a graphics application program. For Windows Users Windows •...
Page 365 The ﬁrst time you use the scanner, you need to perform the White Level Calibration. Using the White Calibration Sheet Insert the image you wish to scan into the scanning holder, then load the scanning holder into the auto sheet feeder. Loading an Image Scan the image.
Page 366 Using the Scanner I Using the White Calibration Sheet The white calibration sheet provided with the scanner cartridge is used for maintaining the correct color balance of scanned images. White level calibration is required when the scanner cartridge is used for the ﬁrst time and when the white level calibration data needs to be updated.
Page 367 Load the white calibration sheet with the cropped corner at lower right. Align the sheet with the tab on the left side of the sheet feeder. Adjust the paper guide to the right side of the sheet. Follow any instructions on your screen. When the white calibration sheet is ejected from the paper output tray, White Level Calibration processing is complete.
Page 368 Note • Do not leave the white calibration sheet in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity. • Do not bend or wrinkle the white calibration sheet. • When cleaning the white calibration sheet, use a soft cloth that is dipped in a weak, neutral detergent solution, and then wipe its wet surface off with a dry, soft cloth.
Page 369 • If you wish to scan images larger than the size of the scanning holder provided with the IS-12 Color Image Scanner Cartridge, the SH-101 A4/LTR scanning holder is available for purchase. Visit the Canon Web site to ﬁnd out about accessories and supplies (www.ccsi.canon.com).
Page 370 I Loading an Image Slide the paper guide to the left edge of the auto sheet feeder. Place the image in the scanning holder. • To prevent paper jams, always insert the image you wish to scan into the scanning holder. •...
Page 371 Using the Scanner Open the cover and slide the paper guide completely to the right. Using the Optional IS-12 Color Image Scanner Cartridge...
Page 372 Using the Scanner Align the scanning holder with the original enclosed with the left side of the sheet feeder and insert the scanning holder into the printer until it stops. Continue pressing the scanning holder lightly into the printer; after about 2 seconds, it automatically feeds part way.
Page 373 Using the Scanner Slide the paper guide to the right edge of the scanning holder. • This completes loading an image for scanning. To prevent possible damage to the scanning holder, always insert the Caution seamed side into the Feed Slot ﬁrst. Using the Optional IS-12 Color Image Scanner Cartridge...
Page 374: Using The Scanner With Windows
Using the Scanner With Windows Using IS Scan Changing the Scanning Mode Using the Customized Scanning Mode Saving the Settings Using the Saved Settings Other IS Scan Features Using IS Scan Plus Using Copy Using Capture Image Using Capture Photo Editing a Scanned Image Printing a Scanned Image Saving a Scanned Image...
Page 375: Using Is Scan
Install the IS-12 Color Image Scanner Cartridge in the printer. Installing the Scanner Cartridge Make sure Canon IS Scan 2 is set as the Acquire Source and then select the command used for scanning (such as Acquire or TWAIN) from the menu of the application program.
Page 376 Specify the basic settings. • Click the down-arrow on the right of the Paper Size box and select the most appropriate paper size for the image you wish to scan. • Select the most appropriate scanning mode for the image you wish to scan in the Scanning Mode box.
Page 377 • Release the mouse button. The Selection Box appears on the image. Note • To move the Selection Box, place the mouse pointer within the Selection Box and drag the mouse to the desired position. • To resize the Selection Box, point to a corner of the Selection Box and then drag the mouse.
Page 378 Load the image you wish to scan in the auto sheet feeder again. Click the Scan button. Remember, if you speciﬁed a Selection Box in step 5, only that portion of the image is scanned. After scanning is complete, click the Transfer button to transfer the image data to the TWAIN-compatible graphics application program.
Page 379 Note • Some TWAIN-compliant graphics application programs do not display the main IS Scan dialog box but instead display a different screen characteristic of the application program. If you are using this type of application program, read the documentation of the application program carefully and perform prescanning or normal scanning.
Page 380: Changing The Scanning Mode
I Changing the Scanning Mode You can select a scanning mode according to your scanning purpose. Optimum settings, such as image type and resolution, are pre-assigned based on the contents of a scanning job. When you wish to customize the settings for special scanning jobs, click the Custom button.
Page 381 Scanning Purpose Mode Scans by converting a monochrome image into the data suitable for OCR input Suitable for scanning an image that consists mostly of text Used for customizing the settings for special scanning jobs Using the Customized Scanning Mode Note When you select FAX or OCR, the document is scanned and processed as a grayscale image and converted to monochrome binary image data.
Page 382 I Using the Customized Scanning Mode When you select Custom in the Scanning Mode box of the main dialog box, the Custom dialog box opens and allows you to adjust the scanning settings for special scanning jobs. Open the main IS Scan dialog box. Click the Custom button in the Scanning Mode box.
Page 383 Standard Value You change the standard values for the default settings here. Image Type Select a type of image: Color (the default), Grayscale, or Monochrome. Resolution Determines the precision of the scanned image. The higher the resolution setting, the higher the precision and quality of the scanned image. (However, the higher the resolution setting, the larger the ﬁle size.) •...
Page 384 Using the Scanner With Windows Character Emphasis Determines whether or not Image Trust processing is used for scanning grayscale images. Image Trust processing sharpens the appearance of characters in monochrome documents. This is especially helpful if you intend to use the scanned original with an OCR software application. This option is available only when the Image Type is set for Monochrome.
Page 385 Click the OK button to return to the main dialog box. Make sure that the image you wish to scan is inserted into the scanning holder properly and is loaded in the auto sheet feeder of the printer, then click the Scan or Prescan button. Using the Scanner With Windows Using the Optional IS-12 Color Image Scanner Cartridge...
Page 386: Saving The Settings
I Saving the Settings You can save the settings in the main IS Scan dialog box to a ﬁle. The next time you scan, you only need to open the ﬁle in which the desired settings are stored and start scanning. Saving the Settings to a File Save the Page Size, Scanning Mode, and Image Size settings in the main IS Scan dialog box as a ﬁle.
Page 387: Using The Saved Settings
I Using the Saved Settings Open the ﬁle in which the desired settings were saved and use those settings for scanning. Select Open Settings File from the Settings menu. Select the ﬁle you wish to use, then click the Open button. The ﬁle name is displayed in the Settings File box, and the settings change in the main IS Scan dialog box.
Page 388 I Other IS Scan Features White Level Calibration Use this feature to maintain the correct color balance of scanned images. You need to perform White Level Calibration when you use the scanner cartridge for the ﬁrst time and when the white level calibration data needs to be updated. Select White Level from the Option menu of the main IS Scan dialog box.
Page 389 Device Information When you select Device Information from the Option menu of the main IS Scan dialog box, you can verify the name of the printer that is currently connected to your system and information on the communication mode. • If the printer is connected using the parallel interface, Device Information displays a communication mode such as ECP/1 or ECP/2.
Page 390: Using Is Scan Plus
I Using IS Scan Plus IS Scan Plus is a utility program that allows you to edit, enhance, print, and save an image acquired by the IS Scan scanner driver. You can use IS Scan Plus if you do not have a graphics application program.
Page 391 Copy Scan and immediately print an image without editing. Using Copy Capture Image Scan and edit an image other than a photographic print. Using Capture Image Capture Photo Scan and edit a photographic print such as a snapshot. Using Capture Photo Device Information Verify the name of the printer that is currently connected to your system and information on the communication mode.
Page 392 Using Online Help When you need detailed instructions, click the Help button in the upper right of the main screen. You can access the online Help from all the screens that IS Scan Plus displays. Verifying the Device Information Make sure that the printer is connected properly and is turned on, and click the Device Information button.
Page 393 IS Scan Buttons Returns to the main IS Scan Plus screen. Moves back to the previous screen. Displays the Edit screen. Editing a Scanned Image Prints a scanned image. Printing a Scanned Image Saves a scanned image. Saving a Scanned Image Using the Scanner With Windows Using the Optional IS-12 Color Image Scanner Cartridge...
Page 394: Using Copy
I Using Copy Use the Copy feature when you wish to print an image immediately after scanning. You cannot edit or enhance the scanned image before printing. Click the Copy button in the main IS Scan Plus screen. The Copy screen displays: Using the Scanner With Windows Using the Optional IS-12 Color Image Scanner Cartridge...
Page 395 • The Copies box is disabled. Click the Print Setting button. This displays the Print Setup dialog box. Make sure Canon BJC-55 is displayed as the default printer. Click the Properties button, if necessary, to display the Printer Properties dialog box and specify any printer settings.
Page 396 When you click the Copy button, a message box appears. Click OK in the message box to conﬁrm that the scanner cartridge is installed. Copying begins. Another dialog box appears to remind you to remove the scanner cartridge, and install the BJ cartridge according to your print job. Also, make sure paper is loaded in the auto sheet feeder of the printer.
Page 397: Using Capture Image
I Using Capture Image Use the Capture Image feature to scan an image other than a photographic print. You can also edit, enhance, save, and print the scanned image. Click the Capture Image button in the main IS Scan Plus screen. This displays the Capture Image screen.
Page 398 Select the most appropriate icon in the Scanning Mode box of the Capture Image screen according to your scanning purpose. Standard setting for scanning a color image. Standard setting for scanning a monochrome image. Suitable for scanning a photographic print such as a snapshot.
Page 399: Using Capture Photo
I Using Capture Photo Use the Capture Photo feature to scan a photographic print such as a snapshot. You can also edit, enhance, save, and print the scanned image. Click the Capture Photo button in the main IS Scan Plus screen. The Capture Photo screen displays: By default, a Selection Box displays in the Preview Area.
Page 400 Specify these settings: • Select Color or Black & White in the Photo Type box. • Select Regular or Panorama in the Photo Size box. Insert the image you wish to scan into the scanning holder, and then load it in the auto sheet feeder of the printer.
Page 401: Editing A Scanned Image
I Editing a Scanned Image You can edit or enhance a scanned image acquired using the Capture Photo or Capture Image feature. The editing features you can use vary according to the settings you used for scanning and whether you used the Capture Photo or Capture Image feature for scanning. You can edit or enhance the image displayed in the Preview Area.
Page 402 You can select these editing options. For details on each feature, use the online Help for IS Scan Plus. Contrast / Brightness Adjusts the brightness and contrast of an image. Image Compensation Softens edges in the image by reducing the contrast between pixels, or sharpens hazy or blurred images.
Page 403 Background Allows you to add a background to a monochrome image. Crop Photo Crops a scanned photograph in the Preview Area. Frame Allows you to add a frame border around the image. Note • Depending on the settings you use for scanning, some editing features are not available.
Page 404: Printing A Scanned Image
Using the Scanner With Windows I Printing a Scanned Image You can print a scanned image acquired using the Capture Image or Capture Photo feature. Remove the scanner cartridge, and install the BJ cartridge according to your print job. Click the Print button on the IS Scan Plus screen. If you are using Capture Image, the Print dialog box appears: Using the Optional IS-12 Color Image Scanner Cartridge...
Page 405 If you are using Capture Photo, the Photo Print Options dialog box appears. Click Print Setting to change the printer settings or click Print to print the image. Printing With Windows 98 or Windows CE Printing With Windows 2000 Using the Scanner With Windows Using the Optional IS-12 Color Image Scanner Cartridge...
Page 406 I Saving a Scanned Image IS Scan Plus allows you to save a scanned image to a ﬁle under a new name. You can use the saved image for pasting into another document or for attaching to your e-mail or a home page on the Internet.
Page 407 Click the down-arrow for “Save as type” and select a format for the ﬁle. You can select one of the following ﬁle formats. • Bitmap .BMP • JPEG .JPG • TIFF .TIF Click the Save button. Using the Scanner With Windows Using the Optional IS-12 Color Image Scanner Cartridge...
Page 408: Using The Scanner With Macintosh
Using the Scanner With Macintosh Scanning Images With Application Software Using the Main IS Scan Dialog Box Scanning an Image Scanning Images With IS Scan Changing the Scanning Mode Customizing the Scanning Settings Copying a Scanned Image to the Clipboard Adjusting an Image Modifying an Image Applying Special Effects to an Image...
Page 409 I Scanning Images With Application Software This section explains how to start IS Scan from a TWAIN image editing application software so that you can scan images. Selecting a TWAIN-compatible Device Before you scan images with application software, you must ﬁrst select a TWAIN- compatible device using the BJC-55 driver.
Page 410 I Using the Main IS Scan Dialog Box Menu Button Scan Button Save Button Halt Button Information Box Help Button Menu button Selects the IS Scan functions. Click this button to change the settings for a scanned image or to edit a scanned image. Using the Scanner With Macintosh Using the Optional IS-12 Color Image Scanner Cartridge Image Control...
Page 411 Scan, Prescan, or Clear button Click this button to start scanning. This button switches to Prescan or Clear, depending on the setting or situation. Transfer or Save button Click this button to transfer a scanned image to an application. When using IS Scan only without an application software, this button says Save.
Page 412: Scanning An Image
I Scanning an Image Click the Menu button and then select Settings. The Settings dialog box displays: Make the necessary settings for the image to be scanned. • Click on Paper Size to select a size that approximates the image to be scanned.
Page 413 • Place a check mark in the Prescan check box. Prescan performs a quick scan so you can check the image. You can disable this function. Click the OK button and then close the Settings dialog box. Place the object to be scanned in the printer and then click the Prescan button.
Page 414 Note • To create a Selection Box, position the cursor over one corner of the area to be selected, press and hold down the mouse button, and then drag the mouse diagonally to the opposite corner of the area you want to select.
Page 415 If the image displayed in the Preview Area is not what you expect, click the Clear button and start over. If you like the image, click the Transfer button. The scanned image is transferred to the application software. Edit the image data as required prior to printing or saving it.
Page 416 I Scanning Images With IS Scan You can use IS Scan as a stand-alone program to scan and edit images. Starting IS Scan Turn on the printer and install the scanner cartridge. Double-click the IS Scan BJC-55 folder. Double-click the IS Scan BJC-55 icon. Using the Scanner With Macintosh Using the Optional IS-12 Color Image Scanner Cartridge...
Page 417 Using the Scanner With Macintosh IS Scan starts and the main dialog box displays. The contents of the main dialog box and the method you use to scan images are basically the same as when using TWAIN application software. Using the Optional IS-12 Color Image Scanner Cartridge...
Page 418 Using the Scanner With Macintosh Saving Scanned Images Click the Save button. Using the Optional IS-12 Color Image Scanner Cartridge...
Page 419 Make the necessary settings. • Select the location to which you want to save your image. • Enter a name for the image data in Name. • Click the up- or down-arrow in Format to select PICT or TIFF. Click the Save button. The image data is saved into a ﬁle. Using the Scanner With Macintosh Using the Optional IS-12 Color Image Scanner Cartridge...
Page 420 I Changing the Scanning Mode You can select a scanning mode according to your scanning purpose. Optimum settings, such as image type and resolution, are pre-assigned based on the contents of a scanning job. When you wish to customize the settings for special scanning jobs, click the Custom button.
Page 421 Scanning Mode Scans by converting a monochrome image into the data suitable for fac- simile transmission Scans by converting a monochrome image into the data suitable for OCR input Custom Selected when a speciﬁc range of settings are to be made Customizing the Scanning Settings * By default, Prescan is disabled.
Page 422 Note • The Settings dialog box displays when you select Settings after you click the Menu button in the main dialog box. • When you select FAX or OCR, the document is scanned and processed as a grayscale image and converted to monochrome binary image data. This process eliminates unnecessary image background and increases the quality of the scanned text and line art.
Page 423 I Customizing the Scanning Settings When you select Custom for Scanning Mode in the Settings dialog box, you can specify the scanning settings. Click the Menu button in the main dialog box and then select Settings. Click the up- or down-arrow in Scanning Mode and then select Custom. Using the Scanner With Macintosh Using the Optional IS-12 Color Image Scanner Cartridge...
Page 424 Using the Scanner With Macintosh Make the appropriate settings for the image to be scanned. Image Type Select a mode according to the image to be scanned. You can select Color, Grayscale, Black & White, or Black & White (Text Enhanced). Resolution Select a resolution according to the image to be scanned.
Page 425 Edge Emphasis This function is valid only when Image Type is set to Black & White. If this function is selected, only the edge of the image is emphasized when the image is scanned. This is disabled for prescan. Click the OK button. The main dialog box displays. Place the image to be scanned in the printer, then click the Prescan button or Scan button to start scanning.
Page 426 I Copying a Scanned Image to the Clipboard If you copy a scanned image to the clipboard, you can use the image easily with other application software. This is particularly useful when you want to paste an image into documents created with application software that is not TWAIN-compatible. Copying an Image Click the Menu button in the main dialog box.
Page 427: Adjusting An Image
I Adjusting an Image If you are not satisﬁed with a scanned image, you can perform ﬁne adjustment using a range of functions. Image data can be processed so that the brightness of the image changes or so that the image appears sharper or softer. Adjusting the Brightness and Contrast Click the Brightness and Contrast button in the main dialog box.
Page 428 Move each slide bar to the right or left to adjust the image. Brightness Moving the Brightness slide bar to the left makes the entire image darker, while moving it to the right makes the image brighter. Contrast Moving the slide bar to the left reduces the contrast of the entire image, while moving it to the right increases the contrast.
Page 429 I Modifying an Image You can modify a scanned image so that it looks sharper or softer. Also, a Despeckle function allows you to remove speckling and make a scanned image appear cleaner. A function for inverting colors to produce a negative ﬁlm is also available. Click the Menu button in the main dialog box, select Image, and then select the desired function from the submenu.
Page 430 I Applying Special Effects to an Image Special effects such as edge emphasis, line emphasis, pixelization, posterization, and low relief can be applied to a scanned image, creating an image with a feeling different from that of the original. Click the Menu button in the main dialog box, select Enhance, and then select the desired function from the submenu.
Page 431 Using the Scanner With Macintosh Select a desired function from the list. The following is an example of the screen displayed when you select Edges. The operation is the same when any other function is selected. You can check the approximate result of the selection in the Preview Area. For details of each function, refer to the explanation displayed when you click the Help button.
Page 432 Once you are satisﬁed with the adjustment, click the OK button. Note To cancel an adjustment you have made, click the Menu button and then select Undo. Then, select either of the following: Last Only the function applied immediately before is cancelled. If you perform editing two or more times, only the function that you selected most recently is cancelled.
Page 433 I Other IS Scan Functions White Level Calibration To achieve the correct color balance for an object to be scanned, an operation called White Level Calibration is required. When an image is scanned for the ﬁrst time, or when the temperature of the scanner cartridge rises to a certain level, a message displays prompting you to place the white calibration sheet in the printer.
Page 434 Using the Scanner With Macintosh Using the Online Help Clicking the Help button on the main dialog box displays helpful explanations of the functions of IS Scan. You can also display the Help by clicking the Menu button, then Help, and Help again. Using the Optional IS-12 Color Image Scanner Cartridge...
Page 435 I Using the Copy Utility Use this utility to scan an object and then print the result immediately. Although the scanned image cannot be edited or saved, the process from scanning to printing is completed quickly and easily. Installing the Copy Utility To use the Copy Utility, you must ﬁrst copy the folder including the necessary ﬁles to any location.
Page 436 Drag the Copy Utility for BJC-55 folder and copy it to any location. Now you can start the Copy Utility at any time. Note To use the Copy Utility, the printer driver and IS Scan scanner driver must also be installed. Starting the Copy Utility Plug in the printer and install the scanner cartridge.
Page 437 Using the Scanner With Macintosh Click the Copy Utility icon. The Copy Utility starts and the main dialog box displays: Using the Optional IS-12 Color Image Scanner Cartridge...
Page 438 Copying the Image Click the Color or Black & White button according to the image to be scanned. Select the paper size you are using in Paper Size. Select the number of copies to be output in Copies. Select the type of paper you are using: Plain Paper, High Resolution Paper, or Transparency.
Page 439 Note • To print the same image again, click the Reprint button. • To copy another document with the same settings, click the Copy button and follow the instructions on the screen. • To perform copying with different settings, click the Reset button and follow the instructions on the screen.
Page 440: Scanner Problems
Scanner Problems Scanning Result Is Unsatisfactory Scanner Cannot Be Used With a TWAIN-compatible Application Program Other Scanner Problems Using the Optional IS-12 Color Image Scanner Cartridge...
Page 441: Scanning Result Is Unsatisfactory
I Scanning Result Is Unsatisfactory Scanned Image Blurred or Distorted Quality of Scanned Image Is Uneven White Portion Becomes Grayish Parts of an Image Missing or Not Aligned Properly Image Contains Unexpected Colors, or Is Too Light or Too Dark Using the Optional IS-12 Color Image Scanner Cartridge...
Page 442 If the scanning holder is scratched or damaged, replace it. Note You can purchase a scanning holder for A4/LTR-size images. Visit the Canon Web site to ﬁnd out about accessories and supplies (www.ccsi.canon.com). Check 3 RE YOU SCANNING THICK PAPER The image being scanned must be thinner than 0.01 in.
Page 443 Quality of Scanned Image Is Uneven The scanned image is coarse and/or blurry. Check S THE RESOLUTION SETTING HIGH ENOUGH Resolution determines the precision of the scanned image. The greater the number of dots used to draw an image, the higher the precision and the quality of the scanned image becomes.
Page 444 White Portion Becomes Grayish Check 1 ID YOU PERFORM Use White Level Calibration to maintain the correct color balance of scanned images. Using the White Calibration Sheet Check 2 ID YOU ADJUST THE BRIGHTNESS AND CONTRAST Depending on the image you scan, a white portion is not recognized as white because the scanner detects and scans even the small differences of the density between white and other colors.
Page 445 Scanner Problems Check 3 ID YOU SCAN A MONOCHROME IMAGE USING THE OLOR OR RAYSCALE SETTING If the Scanning Mode is set to Color or Grayscale, the scanner detects and scans even the grades of the density, and white may not be recognized as white.
Page 446 Parts of an Image Missing or Not Aligned Properly Check 1 ID YOU PLACE AN IMAGE WITHIN THE PROPER SCANNING AREA Check that the image you wish to scan is placed in the proper scanning area. Check 2 ID YOU SPECIFY THE SCANNING AREA CORRECTLY If the Paper Size setting is smaller than the size of the image you scan, parts of the image will be missing.
Page 447 Image Contains Unexpected Colors, or Is Too Light or Too Dark The appearance of the scanned image is not what you expected, or the image is too light or too dark. Check 1 S THE NUMBER OF DISPLAY COLORS SET TO OLOR Windows Check the number of display colors as follows.
Page 448 Check 2 OLOR The colors displayed on your display may not match the actual scanned colors. Color Matching attains the best match between the colors displayed on your display and the actual colors in the scanned image. You can enable Color Matching when the Scanning Mode is set for Color. Windows Check that Color Matching is enabled.
Page 449 I Scanner Cannot Be Used With a TWAIN-compatible Application Program Cannot Launch IS Scan From Within the TWAIN-compatible Graphics Application Program Cannot Transfer to TWAIN-compatible Graphics Application Program Using the Optional IS-12 Color Image Scanner Cartridge...
Page 450 Cannot Launch IS Scan From Within the TWAIN-compatible Graphics Application Program Check OES THE YOU ARE USING SUPPORT THE LATEST SPECIFICATIONS OR LATER Windows When IS Scan is used as a TWAIN interface, you must use the latest 32-bit TWAIN-compatible graphics application program. See the User’s Manual for your application program.
Page 451 Cannot Transfer to TWAIN-compatible Graphics Application Program Check OES THE YOU ARE USING SUPPORT THE FILE FORMAT TYPE AND RESOLUTION OF THE IMAGE DATA Some TWAIN-compatible graphics application programs support speciﬁc ﬁle format types and resolution settings only. For example, the resolution settings of some OCR (optical character reader) application programs are limited to 300 or 400 dpi.
Page 452: Other Scanner Problems
I Other Scanner Problems Cannot Install Scanner Driver Does Not Launch With Default Settings Windows Improper Colors Displayed in the Dialog Box Scanning Too Slow Communication Error Occurs Error Message Appears Using the Optional IS-12 Color Image Scanner Cartridge...
Page 453 Cannot Install Scanner Driver Check 1 ID YOU FOLLOW THE SCANNER DRIVER INSTALLATION INSTRUCTIONS Installing the IS Scan Software Windows If an error occurred during installation and you had to shut down the installation procedure, you may not be able to install the scanner driver because Windows is no longer stable.
Page 454 S THERE A PROBLEM WITH THE The printer driver CD-ROM may be damaged. On the Windows desktop, double-click the My Computer icon then double-click the CD-ROM icon. If Windows cannot read the CD-ROM, call the Canon Customer Care Center for help. Getting Help From Canon...
Page 455 Does Not Launch With Default Settings Check ID YOU LAUNCH APPLICATION PROGRAM This problem occurs when IS Scan is launched from a TWAIN-compatible graphics application program. Depending on the TWAIN-compatible graphics application program, Previous Settings selected in the Standard Value box under the Custom Settings dialog box may be cleared, and standard settings characteristic of the TWAIN-compatible program you are using may be used when launching IS Scan.
Page 456 Improper Colors Displayed in the Dialog Box Check S THE NUMBER OF DISPLAY COLORS SET TO OLOR Windows This problem occurs when IS Scan is launched from a TWAIN-compatible application program. If the problem is not solved, change the number of display colors of your computer.
Page 457 Scanning Too Slow Scanning is requiring an unusually long time. Check RE YOU USING A HIGHER RESOLUTION THAN REQUIRED In order to scan an image, your computer must be able to receive a large amount of data. Therefore, the scanning speed varies according to the performance of the computer.
Page 458 Communication Error Occurs Check 1 ID YOU LAUNCH WAS CLOSED Do not attempt to launch IS Scan or IS Scan Plus again immediately after it is closed. Wait for a few seconds and then launch again. Check 2 S THE PRINTER PLUGGED IN AND READY Check that the printer is plugged in and ready.
Page 459 Error Message Appears Check EFER TO THE ONLINE Windows From the main IS Scan screen, select Contents from the Help menu, or press F1. Macintosh Open the online Help. Using the Optional IS-12 Color Image Scanner Cartridge Scanner Problems...
Page 460 30 minutes. The Auto Power Off feature is turned off and on with the printer driver. battery pack The Canon Li-Ion Battery LB-50 is a rechargeable battery installed inside the printer. BJ cartridge The BJ cartridge is composed of the print head unit and BJ tank. This removable cartridge makes maintenance of the printer very simple.
Page 461 buffer A temporary storage area in computer or printer memory in which data for input or output is stored until it can be processed. cartridge holder The unit that holds the BJ cartridge and its BJ tanks. The cartridge holder remains at rest in the home position on the left side of the printer when the printer is not in use.
Page 462 Characters per line. A unit of measurement that indicates the number of characters printed per line. Characters per second. A unit of measurement that indicates the printer’s speed. Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound), adjusted for background noise.
Page 463 font A complete set of characters of the same size and style; a particular implementation of a typeface. For example, 12 point, Courier bold. font characteristics Font characteristics determine the appearance of a printed font. These characteristics include orientation, character height, style, stroke weight, and typeface. grayscale The variation of color between black and white as a result of different intensities of black ink.
Page 464 Infrared Data Association. The standard for the infrared wireless communication. This printer has IrDA1.1 which allows a maximum data transfer of 4Mbps. IS scanner driver The software required to scan originals with the Canon IS-12 Color Image Scanner Cartridge. Glossary...
Page 465 landscape orientation Landscape orientation refers to printing across the length of the page, as opposed to portrait orientation, which is printing across the width of the page. line feed A printer function that advances the paper one line. Lines per inch. The measurement used in describing the number of lines that will print within one vertical inch.
Page 466 point size Character height is deﬁned in points; one point is 1/72 inch. printer cable The cable used to connect your printer and a computer. printing area The area of a sheet of paper on which a printer can reproduce text or graphics. The printing area is smaller than the paper.
Page 467 Random Access Memory. Printer memory that is used for temporary storage of information you want to print and for downloaded fonts. resident font A font that is built into the printer, as opposed to one that must be downloaded from your computer.
Page 468 true black Contrary to “composite black”, true black color on a printout is obtained with the use of black ink. typeface The design of characters. For instance, Courier, Roman, Gothic, Prestige, and Draft typefaces all print characters of different designs. typestyle Refers to how the type face appears: slanted (italic) or upright.

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Q30-3350us1 - bjc 55 color inkjet printer