Compaq 7000 Series Maintenance And Service Manual page 184

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Problem
Cannot read compact
disc.
Cannot eject compact
disc (tray-load only).
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Problem
Cannot read DVD disk.
resolving hardware
CD Drive
Probable Cause
CD is not properly seated
in the drive.
CD has been loaded
upside down.
CD may be dirty or
scratched.
Power cycle delay.
CD drive is not connected
properly.
Proper driver is not
loaded.
DVD Drive
Probable Cause
DVD or CD is not properly
seated in the drive.
DVD or CD has been
loaded upside down.
DVD or CD disc may be
dirty or scratched.
conflicts.
Possible Solution
Eject the CD, then re-insert
it, pressing CD firmly to
correctly seat it in the
drive.
Eject the CD, turn it over,
then reload.
Load another CD.
After turning the computer
off, wait 30 seconds before
turning the computer on
again.
Open the computer and
check to see if the cable is
connected properly.
Restart the system and
make sure the drivers are
loaded.
Possible Solution
Eject DVD or CD, press
down firmly on the CD to
correctly seat it in the
drive.
Eject the disk, turn it over,
then reload.
Load another DVD disc.

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