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United States Compaq Presario Internet PC 7000 Series Computers Models: 7PL270, 7PL273, 7PL287, 7PL290, 7PL295 PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG See the Notice for copyright and trademark REMOVAL AND REPLACEMENT information, and the Preface for symbol PROCEDURES conventions and Technician Notes.
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United States Compaq Presario Internet PC 7000 Series Computers Models: 7PL270, 7PL273, 7PL287, 7PL290, 7PL295 PRODUCT DESCRIPTION - INDEX PRODUCT DESCRIPTION PAGE TROUBLESHOOTING ILLUSTRATED PARTS CATALOG Models and Features REMOVAL AND REPLACEMENT CPU Controls and Lights PROCEDURES Side Access Panel...
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United States Compaq Presario Internet PC 7000 Series Computers Models: 7PL270, 7PL273, 7PL287, 7PL290, 7PL295 TROUBLESHOOTING - INDEX PAGE PRODUCT DESCRIPTION TROUBLESHOOTING Clearing CMOS ILLUSTRATED PARTS CATALOG Power-On Self Test (POST) REMOVAL AND REPLACEMENT PROCEDURES Configuration Preparing the computer JUMPER AND SWITCH INFORMATION...
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United States Compaq Presario Internet PC 7000 Series Computers Models: 7PL270, 7PL273, 7PL287, 7PL290, 7PL295 ILLUSTRATED PARTS CATALOG - PRODUCT DESCRIPTION INDEX PAGE TROUBLESHOOTING Mass Storage Devices ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT Cables PROCEDURES Standard & Optional Boards JUMPER AND SWITCH INFORMATION...
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United States Compaq Presario Internet PC 7000 Series Computers Models: 7PL270, 7PL273, 7PL287, 7PL290, 7PL295 REMOVAL & REPLACEMENT PRODUCT DESCRIPTION PROCEDURES - INDEX PAGE TROUBLESHOOTING This section provides general service information for Compaq ILLUSTRATED PARTS CATALOG Series Personal Computers. Adherence to the procedures and...
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United States Compaq Presario Internet PC 7000 Series Computers Models: 7PL270, 7PL273, 7PL287, 7PL290, 7PL295 JUMPER AND SWITCH PRODUCT DESCRIPTION INFORMATION - INDEX PAGE TROUBLESHOOTING System Board ILLUSTRATED PARTS CATALOG Hard Drives REMOVAL AND REPLACEMENT PROCEDURES CD and DVD Drive/ CD-RW Drive...
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United States Compaq Presario Internet PC 7000 Series Computers Models: 7PL270, 7PL273, 7PL287, 7PL290, 7PL295 SPECIFICATIONS - INDEX PAGE PRODUCT DESCRIPTION TROUBLESHOOTING This section provides physical, environmental, and performance specifications for Compaq Presario Internet ILLUSTRATED PARTS CATALOG PC 7000 Series Computers.
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United States Compaq Presario Internet PC 7000 Series Computers SPECIFICATIONS PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS CD or DVD Drive/ CD-RW Drive CD or DVD DRIVE/ CD-RW DRIVE Please select a drive to view specifications:...
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Mode 1 Mode 2 Sustained 4800 KB/sec 5475 KB/sec KB.sec (32x) KB/sec (32x) Burst MB/sec MB/sec Startup Time < 5 sec Stop Time < 5 sec Return to top DVD Drive Dimensions U.S. Metric 5.75 in 15.01 cm (maximum) Width 1.67 in 4.29 cm Height...
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Headphone 0.7 V (RMS) at 32 W Cache Buffer 512 Kb Data Transfer Rate Sustained 2705-8115 KB/sec Burst Startup Time < 10 sec Stop Time < 2 sec Return to top CD-RW Drive Dimensions U.S. Metric 5.75 in 15.01 cm (maximum) Width 1.67 in 4.29 cm...
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Mode 1 and Mode 2 Form 1 (XA) CD-ROM Mode 2 2336 bytes CD-DA 2324 bytes CD-XA 2324 bytes Center HOle 1.5 mm diameter Diameter 120 mm/80mm Thickness 1.2 mm Track Pitch 1.6mm Access Time Random < 95 ms Full Stroke <...
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United States Compaq Presario Internet PC 7000 Series Computers SPECIFICATIONS PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Disk Drive CD or DVD DRIVE/ CD-RW DRIVE Disk Drive DISK DRIVE Disk FAX/MODEM Size (in) 3.5 (8.89 cm)
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United States Compaq Presario Internet PC 7000 Series Computers SPECIFICATIONS PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Fax/Modem CD or DVD DRIVE/ CD-RW DRIVE Fax/Modem DISK DRIVE General Description FAX/MODEM Support Supports K56flex and/or ITU-T V.90.
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United States Compaq Presario Internet PC 7000 Series Computers SPECIFICATIONS PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Power Supply Assembly CD or DVD DRIVE/ CD-RW DRIVE Power Supply Assembly DISK DRIVE U.S.
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United States Compaq Presario Internet PC 7000 Series Computers SPECIFICATIONS PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS System Board CD or DVD DRIVE/ CD-RW DRIVE General System Specifications DISK DRIVE Environmental Requirements...
Sleep Mode < 30 < 30 Return to top Environmental Requirements Temperature Operating 50º to 95º F 10º to 35º C Shipping -4º to 140º F -20º to 60º C Humidity (noncondensing) Operating 8% to 90% 8% to 90% Nonoperating 5% to 95% 5% to 95% Maximum Altitude...
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United States Compaq Presario Internet PC 7000 Series Computers JUMPER AND SWITCH INFORMATION PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES SPECIFICATIONS JUMPER AND SWITCH INFORMATION JUMPER AND SWITCH INFORMATION SYSTEM BOARD HARD DRIVES System Board Index CD AND DVD...
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Hard Drives SYSTEM BOARD HARD DRIVES Compaq Computer Corporation uses IDE hard disk drives that conform to two different device I/O implementations. These are Conner mode and ATA-compatible mode. These two CD AND DVD modes are incompatible with one another.
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United States Compaq Presario Internet PC 7000 Series Computers JUMPER AND SWITCH INFORMATION PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES SPECIFICATIONS JUMPER AND SWITCH INFORMATION CD and DVD Drive/ CD-RW Drive SYSTEM BOARD HARD DRIVES CD and DVD Drive...
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United States Compaq Presario Internet PC 7000 Series Computers JUMPER AND SWITCH INFORMATION PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES SPECIFICATIONS JUMPER AND SWITCH INFORMATION External System Board Connectors SYSTEM BOARD HARD DRIVES Function Description CD AND DVD...
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United States Compaq Presario Internet PC 7000 Series Computers JUMPER AND SWITCH INFORMATION PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES SPECIFICATIONS JUMPER AND SWITCH INFORMATION Internal System Board Connectors SYSTEM BOARD HARD DRIVES Function Description CD AND DVD...
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Electrostatic Discharge ELECTROSTATIC DISCHARGE A sudden discharge of static electricity from a finger or other conductor can destroy SERVICE static-sensitive devices or microcircuitry.
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DVD Drive, Hard Drive, Disk Drive) Removing DIPS 11,500 V 4,000 V 2,000 V from vinyl trays POWER SUPPLY ASSEMBLY Removing DIPS 14,500 V 5,000 V 3,500 V FRONT I/O BOARD from Styrofoam SYSTEM BOARD Removing bubble COMPONENTS 26,000 V 20,000 V 7,000 V pack from PCBs...
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To prevent static damage to hard drives, use the following precautions. Handle drives gently, using static-guarding techniques. Store drives in the original shipping containers. Avoid dropping drives from any height onto any surface. Handle drives on surfaces that have at least one inch of shock-proof foam. Always place drives PCB-assembly side down on the foam.
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Keep work area free of nonconductive materials such as ordinary plastic assembly aides and Styrofoam. Use field service tools, such as cutters, screwdrivers, and vacuums, that are conductive. Use a portable field service kit with a static dissipative vinyl pouch that folds out of a work mat.
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The screws used in these products are not interchangeable. If an incorrect screw is used EXPANSION CARD (Modem or Network during the reassembly process, it could cause damage to the unit. Compaq strongly Card) recommends that all screws removed during the disassembly process be kept when a...
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Ribbon Cable Positions Index DVD Drive, Hard Drive, Disk Drive) CD/CD-RW, and DVD Power Button POWER SUPPLY ASSEMBLY Disk Drive Button Board FRONT I/O BOARD Hard Drive Power Supply Assembly SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Preparation for Disassembly ELECTROSTATIC DISCHARGE To prepare the computer for removal and replacement procedures, complete the following...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Serial Number ELECTROSTATIC DISCHARGE The computer serial number should be provided to Compaq whenever requesting SERVICE information or ordering spare parts. The serial number is located directly above the rear CONSIDERATIONS connectors. PREPARATION FOR...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Side Access Panel ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Graphics Card ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Expansion Card ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the 1394 Card ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Memory Module ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Disk Drive ELECTROSTATIC DISCHARGE Removal SERVICE To remove the disk drive, complete the following...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Top Door ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the CD Storage Door ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Optical and Mass Storage Devices—Index Page ELECTROSTATIC DISCHARGE SERVICE CD,CD-RW and/or DVD Drive...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the CD, CD-RW and/or DVD Drive ELECTROSTATIC DISCHARGE Removal SERVICE To remove the CD, CD-RW and/or DVD drive,...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Unlocking the Top Door ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS To unlock the top door, complete the following...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Power Supply Assembly ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Side Access Panel, Continued ELECTROSTATIC DISCHARGE Removal SERVICE Grab the handle and slide the side access panel from CONSIDERATIONS the chassis.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Front I/O Board ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Opening the CD Storage Door (Lower Front Panel) ELECTROSTATIC DISCHARGE Removal SERVICE...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES System Board Components—Index Page ELECTROSTATIC DISCHARGE SERVICE CONSIDERATIONS System Board PREPARATION FOR...
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Microprocessor/Heatsink Assembly ELECTROSTATIC DISCHARGE Removal SERVICE Perform the CONSIDERATIONS preparation procedures.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE Locate the clip tabs on the microprocessor CONSIDERATIONS interface socket.
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STORAGE DEVICES (CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE Twist and lift the heatsink assembly from the CONSIDERATIONS microprocessor.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE Push down, pull out, and lift the lever...
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(CD, CD-RW and/or DVD Drive, Hard Drive, A small tab secures the lever . You must push down and pull out before Disk Drive) NOTE lifting it. POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly ELECTROSTATIC DISCHARGE Replacement SERVICE IMPORTANT: Replace the thermal pad only when replacing the CONSIDERATIONS system board.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Place the new thermal pad (plastic side up) onto the heatsink CONSIDERATIONS in the same position as the old thermal pad.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Align the microprocessor properly, ensuring...
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(CD, CD-RW and/or DVD Drive, Hard Drive, The microprocessor should be positioned so that the notch in the left WARNING Disk Drive) corner is next to the lever hinge on the microprocessor socket. POWER SUPPLY ASSEMBLY FRONT I/O BOARD Close and lock the lever, securing the lever with the tab on the microprocessor NOTE interface socket.
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Align the notched edge of the heatsink with...
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(CD, CD-RW and/or DVD Drive, Hard Drive, The heatsink should set flat on top of the microprocessor interface IMPORTANT Disk Drive) socket. POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Hook the microprocessor clip on the side of...
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(CD, CD-RW and/or DVD Drive, Hard Drive, Do not let the screwdriver slip and hit the system board when removing Disk Drive) IMPORTANT the microprocessor clip. The system can be damaged if its surface is struck. POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery,...
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Replacing the Microprocessor/Heatsink Assembly, continued ELECTROSTATIC DISCHARGE Replacement SERVICE Reconnect the heatsink fan power cable to CONSIDERATIONS system board.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Front I/O Board, continued ELECTROSTATIC DISCHARGE Removal SERVICE Remove the USB cable from the connector CONSIDERATIONS on the system board.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Front I/O Board, continued ELECTROSTATIC DISCHARGE Removal SERVICE Remove the Front I/O Board from inside the CONSIDERATIONS chassis.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE Removal SERVICE Disconnect the power button cable from the CONSIDERATIONS system board.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE Removal SERVICE CONSIDERATIONS Remove the nine screws from the PREPARATION FOR system board.
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FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the System Board, continued ELECTROSTATIC DISCHARGE Removal SERVICE Remove the system board from the chassis.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the RTC Battery ELECTROSTATIC DISCHARGE Removal SERVICE Perform the preparation procedures.
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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1394 CARD MEMORY MODULE HARD DRIVE The RTC clock/CMOS lithium battery may explode if mistreated. Do DISK DRIVE WARNING not abuse. Use only replacement batteries supplied by Compaq Computer Corporation. REMOVING THE TOP DOOR REMOVING THE CD STORAGE DOOR (Lower Front Panel -...
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Power Supply Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE Push the power supply cable clip inward...
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Power Supply Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE Disconnect the power supply power...
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Power Supply Assembly, continued ELECTROSTATIC DISCHARGE Removal SERVICE Remove the power supply...
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the CD, CD-RW and/or DVD Drive ELECTROSTATIC DISCHARGE Removal SERVICE Disconnect data cable connected to the CONSIDERATIONS drive.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the CD, CD-RW and/or DVD Drive ELECTROSTATIC DISCHARGE Removal SERVICE Disconnect audio cable connected to the CONSIDERATIONS drive.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the CD, CD-RW and/or DVD Drive ELECTROSTATIC DISCHARGE Removal SERVICE To release the drive, press inward on the...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Drive Rails ELECTROSTATIC DISCHARGE Removal SERVICE To remove the drive rails, pull the...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Opening the CD Storage Door (Lower Front Panel) ELECTROSTATIC DISCHARGE Removal SERVICE...
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(CD, CD-RW and/or DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Top Door, continued ELECTROSTATIC DISCHARGE Removal SERVICE Press your fingers into the indentations at...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Disk Drive, continued ELECTROSTATIC DISCHARGE Removal SERVICE Disconnect data cable connected to the CONSIDERATIONS drive.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Disk Drive, continued ELECTROSTATIC DISCHARGE Removal SERVICE To release the drive, press inward on the...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Drive Rails ELECTROSTATIC DISCHARGE Removal SERVICE To remove the drive rails, complete CONSIDERATIONS the following step.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive, continued ELECTROSTATIC DISCHARGE Removal SERVICE Rotate the bottom of the hard drive bracket...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive, continued ELECTROSTATIC DISCHARGE Removal SERVICE Remove the screw securing the hard drive CONSIDERATIONS to the hard drive bracket.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive, continued ELECTROSTATIC DISCHARGE Removal SERVICE Remove the hard drive from the hard drive CONSIDERATIONS bracket.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive, continued ELECTROSTATIC DISCHARGE Removal SERVICE Disconnect the hard drive power cable using CONSIDERATIONS a gentle rocking motion.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the Hard Drive, continued ELECTROSTATIC DISCHARGE Removal SERVICE Disconnect the hard drive data cable using a CONSIDERATIONS gentle rocking motion.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Removing the 1394 Card, continued ELECTROSTATIC DISCHARGE Removal SERVICE Remove the screw securing the 1394 card.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Service Considerations ELECTROSTATIC DISCHARGE Cable Positions: CD/CD-RW, and DVD SERVICE CONSIDERATIONS This image indicates the cable routing for...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Service Considerations ELECTROSTATIC DISCHARGE Cable Positions: Power Button SERVICE CONSIDERATIONS This image indicates the cable routing for...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Service Considerations ELECTROSTATIC DISCHARGE Cable Positions: Disk Drive SERVICE CONSIDERATIONS This image indicates the cable routing for connecting the Disk Drive to the system board.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Service Considerations ELECTROSTATIC DISCHARGE Cable Positions: Button Board SERVICE This image indicates the cable routing for connecting CONSIDERATIONS the Button Board to the system board.
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Service Considerations ELECTROSTATIC DISCHARGE Cable Positions: Hard Drive SERVICE CONSIDERATIONS This image indicates the cable routing...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers REMOVAL AND REPLACEMENT PROCEDURES PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG JUMPER AND SWITCH INFORMATION SPECIFICATIONS REMOVAL AND REPLACEMENT PROCEDURES Service Considerations ELECTROSTATIC DISCHARGE Cable Positions: Power Supply Assembly SERVICE CONSIDERATIONS This image indicates the cable routing...
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DVD Drive, Hard Drive, Disk Drive) POWER SUPPLY ASSEMBLY FRONT I/O BOARD SYSTEM BOARD COMPONENTS (RTC Battery, Microprocessor/Heatsink Assembly)
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United States Compaq Presario Internet PC 7000 Series Computers ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Mass Storage Devices MASS STORAGE DEVICES CABLES STANDARD & OPTIONAL BOARDS FAX/MODEM KEYBOARDS...
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191167-001 Hard Drives 40.0-GB/ 5400 173342-001 Model: 7PL270 60.0-GB 201527-001 Models: 7EL270, 7PL270, 7PL273, 7PL287, 7PL290 Disk Drive 1.44-MB Disk Drive Quartz 191168-001 The computer serial number should be provided to Compaq whenever NOTE requesting information or ordering spare parts.
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United States Compaq Presario Internet PC 7000 Series Computers ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Cables MASS STORAGE DEVICES CABLES STANDARD & OPTIONAL BOARDS FAX/MODEM KEYBOARDS MISCELLANEOUS PARTS Spare Part Description Spare Part No.
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United States Compaq Presario Internet PC 7000 Series Computers TROUBLESHOOTING PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Standard and Optional Boards MASS STORAGE DEVICES CABLES STANDARD & OPTIONAL BOARDS FAX/MODEM KEYBOARDS MISCELLANEOUS...
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United States Compaq Presario Internet PC 7000 Series Computers ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Fax/Modem MASS STORAGE DEVICES CABLES STANDARD & OPTIONAL BOARDS FAX/MODEM KEYBOARDS MISCELLANEOUS Spare Part Description Spare Part No.
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United States Compaq Presario Internet PC 7000 Series Computers ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Keyboards MASS STORAGE DEVICES CABLES STANDARD & OPTIONAL BOARDS FAX/MODEM KEYBOARDS MISCELLANEOUS PARTS...
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United States Compaq Presario Internet PC 7000 Series Computers ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Miscellaneous Parts MASS STORAGE DEVICES CABLES Spare Part Description Spare Part No. STANDARD &...
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United States Compaq Presario Internet PC 7000 Series Computers TROUBLESHOOTING PRODUCT DESCRIPTION ILLUSTRATED PARTS CATALOG TROUBLESHOOTING REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Clearing CMOS CLEARING CMOS POWER-ON SELF TEST (POST) If the power-on password is unknown, clearing CMOS will disable the password and allow the computer to boot.
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United States Compaq Presario Internet PC 7000 Series Computers TROUBLESHOOTING PRODUCT DESCRIPTION ILLUSTRATED PARTS CATALOG TROUBLESHOOTING REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Power-On Self Test (POST) CLEARING CMOS POWER-ON SELF POST is a series of diagnostic tests that run automatically when the system is turned TEST (POST) on.
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Failing Bits Operating System Not Found System CMOS Checksum Back Fixed Disk 0 or 1 Failure Parity Check 1 System RAM Failed at Offset Fixed Disk Controller Failure Parity Check 2 System Timer Error Incorrect Drive A Type Real Time Clock Error UMP Upper Limit Segment Invalid NVRAM Media Type System Battery is Dead...
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Invalid NVRAM Media Type Problem with NVRAM Replace the system board. (CMOS) access. Return to top Keyboard Controller Error Keyboard, I/O keyboard Replace the keyboard. controller (on system Replace the mouse. board), or mouse error. Replace the system board. Keyboard Error Keyboard, I/O keyboard Replace the keyboard.
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System Cache Error RAM cache failed the BIOS Run Setup. test. System CMOS Checksum CMOS is corrupted or Run Setup. modified incorrectly. System RAM failed at Offset, System RAM failed. Replace the memory modules. System Timer Error DMA, timers, etc. Replace the system board.
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JUMPER AND SWITCH INFORMATION SPECIFICATIONS Configuration CLEARING CMOS POWER-ON SELF This section explains how to use Setup and Compaq Utilities which should be accessed in TEST (POST) the following ways: When a system configuration error is detected during the POST. CONFIGURATION To change factory default settings for some of the computer features.
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Set time and date. Running Setup To access the Setup utility, turn on the computer and press the F10 key when the Compaq logo appears on your screen. The actual menu displayed on your computer may vary slightly, depending on your NOTE configuration.
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After the CD has completed copying to the disk, eject the QuickStore CD. Running Compaq Utilities To run Compaq Utilities, turn on or reboot the computer with the Compaq Utilities disk in the disk drive. The menu will appear on your screen.
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United States Compaq Presario Internet PC 7000 Series Computers TROUBLESHOOTING PRODUCT DESCRIPTION ILLUSTRATED PARTS CATALOG TROUBLESHOOTING REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Diagnostic Error Codes CLEARING CMOS POWER-ON SELF Diagnostic error codes occur if the system recognizes a problem while running the program.
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Verify the speaker connection. Replace the system board retest. 199-xx Installed devices test failed Check system configuration. Verify cable connections. Check switch settings. Compaq Utilities. Replace the system board retest. Return to top Memory Error Codes Error Code: Description: Recommended Action:...
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200-xx Invalid memory configuration Verify memory module value compatibility. Reinsert memory in the correct location. 201-xx Memory machine ID test failed The following steps apply to error codes 201-xx and 202-xx: Flash the ROM and retest. 202-xx Memory system ROM checksum failed Replace the memory and retest.
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Monitor (VGA or Flat-Panel) Error Codes Error Code: Description: Recommended Action: 501-xx Video controller test failed The following step applies to error codes 501-xx through 516-xx: 502-xx Video memory test failed 503-xx Video attribute test failed Replace the system board and retest.
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Replace the disk drive and retest. 605-xx Disk ID media test failed Replace the system board 606-xx Disk speed test failed retest. 607-xx Disk wrap test failed 608-xx Disk write-protect test failed 609-xx Disk reset controller test failed 610-xx Disk change line test failed 694-xx Pin 34 is not cut on 360KB disk drive...
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Replace the hard drive signal and 1703-xx Hard drive write/ read/ compare power cables and retest. test failed Replace the hard drive and retest. 1704-xx Hard drive random seek test failed Replace the system board 1705-xx Hard drive controller test failed retest.
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1799-xx Invalid hard drive type failed Return to top Video Error Codes Error Code: Description: Recommended Action: 2402-xx Video memory test failed The following steps apply to error codes 2402-xx through 2456-xx: 2403-xx Video attribute test failed Run Setup. 2404-xx Video character set test failed Replace the system board...
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2425-xx 640x480 graphics test failure 2431-xx 640x480 graphics test failure 2432-xx 320x200 graphics (256-color mode) test failed 2448-xx Advanced VGA Controller test failed 2451-xx 132-column Advance VGA test failed 2456-xx Advanced VGA 256-color test failed 2468-xx Advanced VGA BitBLT test The following steps apply to error codes 2468-xx through 2480-xx: 2477-xx...
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retest. 66xx-xx Return to top Pointing Device Interface Error Codes Error Code: Description: Recommended Action: 8601-xx Pointing Device Interface test failed Replace with a working device and retest. Replace the system board retest. Return to top CD-RW Drive Error Codes Error Code: Description: Recommended Action: xxxx-xx...
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United States Compaq Presario Internet PC 7000 Series Computers TROUBLESHOOTING PRODUCT DESCRIPTION ILLUSTRATED PARTS CATALOG TROUBLESHOOTING REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Troubleshooting Without Diagnostics CLEARING CMOS POWER-ON SELF TEST (POST) This section describes some simple, preliminary tests and guidelines for troubleshooting the computer.
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In addition, this section provides information for resolving hardware conflicts. CD Drive Problem Probable Cause Possible Solution Cannot read compact CD is not properly seated Eject the CD, then re-insert disc. in the drive. it, pressing CD firmly to correctly seat it in the drive.
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DVD does not work in Proper drivers are not Restart the system and the DOS mode. loaded. make sure the DVD drivers are loaded. Cannot eject DVD disk. The system is in the Sleep Press the Power button to mode. bring the system up to full power, then eject the DVD.
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Disk transaction Either the directory From the desktop click on problem. structure is bad or there is the Start menu, Programs, a problem with a file. Accessories, System Tools, and check for problems. If problems exist, checkmark the "Automatically fix errors"...
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A new device is not When the system advised Reboot the computer and recognized as part of you of changes to the follow the instructions for the computer system. configuration, you did not saving changes. save the changes. The system may not have Run Computer Setup and automatically recognized identify the device.
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Port 3 cannot work with The device is plugged into Check to see if the any slow speed devices. the wrong port. keyboard is plugged into the CPU. Ensure that the USB device is properly inserted into the port. USB device does not The USB device and the Ensure that the USB device work with the system.
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Using the wrong disk type for the drive type. Reading the wrong drive. Disk drive has been disabled by Computer Setup. Return to top...
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Compaq, or resetting the default settings and running Compaq Utilities. After that, add the cards back one at a time until the card that is causing the conflict is found.
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Return to Troubleshooting without diagnostics...
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United States Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Models and Features MODELS AND FEATURES Hard CD/ CD-RW/ Model Processor Memory Secondary Drive...
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United States Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS CPU Controls and Lights MODELS AND FEATURES CD-ROM, CD-RW, or DVD tray (DVD drive available on selected models)
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United States Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Side Access Panel MODELS AND FEATURES Side Access Panel CPU CONTROLS AND LIGHTS Side Access Panel Handle...
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United States Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Internet Keyboard Controls MODELS AND FEATURES CD/DVD Control Button Suite CD/ DVD Play/ Pause...
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United States Compaq Presario Internet PC 7000 Series Computers PRODUCT DESCRIPTION TROUBLESHOOTING ILLUSTRATED PARTS CATALOG PRODUCT DESCRIPTION REMOVAL AND REPLACEMENT PROCEDURES JUMPER AND SWITCH INFORMATION SPECIFICATIONS Rear CPU Connectors MODELS AND FEATURES CPU CONTROLS AND AC Power Connector LIGHTS Voltage Select Switch...
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Power cord sets for use in other countries must meet the requirements of the REAR CPU CONNECTORS country where you use the computer. For more information on power cord set requirements, contact your Compaq authorized dealer, reseller, or service POWER CORD SET REQUIREMENTS provider.
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US/Canada * The flexible cord must be Type SJT-2 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with the NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration.
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This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario Series Personal Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 5400 Series Personal Computers without notice.
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The following documentation is available to support this product: Compaq Presario documentation set Introducing Windows 98 Guide Service Training Guides Compaq Service Advisories and Bulletins Compaq QuickFind Compaq Service Quick Reference Guide Compaq Help Center Return to Online Maintenance and Service Guide 1.800.AT.COMPAQ...
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