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No. Question category
Water is leaking
5
from the base
The water pump is
6
faulty
Considerations for use:
1. The operation of the air conditioner depends mainly on the exchange of heat from one end to the other.
Therefore, when installing avoid blocking or obstructing the air inlet or outlet as this will reduce the cooling
effect.
2. It is recommended that the area to be cooled be less than 5m ² and without direct sunlight, since sunlight can
increase the temperature in the space and reduce the cooling effect.
3. Air conditioners can be used in different scenarios using air ducts, which should be installed as short as
possible and with a good bending curve to avoid causing excessive air resistance and affecting the efficiency
of the air conditioner.
4. The air conditioner has a built-in water pump to provide the no-drain function. However, if the ambient humidity
is high the drainage pipe must be connected to assist in draining the water.
5. The air conditioner should be switched off via the power switch, and users should avoid directly pulling the plug
out or shutting off the power to switch it off, as this may reduce the service life of the air conditioner.
6. The power cable provided by EcoFlow should be used as the AC power cable for the air conditioner. The
power plug should be plugged in firmly and not be loose, as this will result in poor contact and damage the air
conditioner.
7. To avoid frequent stopping and starting of the compressor, the compressor is set to stop for at least two
minutes after switching off. It is normal for the compressor to not move for two minutes when switching on and
off within a short period of time.
8. The air conditioner must be placed as horizontally as possible; it is not recommended to exceed the maximum
tilt angle of 15°, otherwise the reliability of the system operation will be reduced.
9. Avoid exposure to rain or sunlight during operation, otherwise air conditioner components could be damaged.
Analysis of cause
① The machine is tilted
excessively;
② The internal water flow path
of the machine is blocked;
③ The internal water pump is
not working;
④ The ambient humidity is too
high and the drainage pipe is
not connected;
① The water pump wiring is
disconnected or the power
cable is broken;
② The main board is damaged;
③ The water pump is damaged
or the water pump impeller is
damaged;
Troubleshooting
① The tilt of the machine should be less than 15°;
② Check the interior for any debris blocking the
condensation flow path;
③ Check that the water pump is functioning
properly (see no.6);
④ When the ambient humidity is high, there is
increased condensation and the drainage pipe
must be connected to assist in draining the water;
① Check the water pump wiring;
② Replace the main board to confirm whether there
is a fault;
③ Replace the water pump or the water pump
impeller;
16
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