EcoFlow DELTA 2 Max Faq

FAQ link: https://www.ecoflow.com/us/support/faq
Email: support@ecoflow.com
Phone: +1 (800)-368-8604, available Monday-Friday, 9 am-7 pm (EDT/EST).
EcoFlow DELTA 2 Max FAQ
1. How does the Emergency Power Supply (EPS) work? And how fast is
it?
When your portable power station is plugged into the wall, any electronics
plugged into it are powered from the grid and not its battery. When power
from the grid stops, as in a blackout, the power station automatically
switches to battery power within 30ms.
2. How long can the product charge my devices?
The charging time is shown on the product's LCD Screen, which can be
used to estimate the charging time of most appliances with stable power
usage.
3. How to clean the product?
Please gently wipe it with a dry, soft, clean cloth or paper towel.
4. Does it support charging while using?
Yes, power station supports charging and discharging when charging in
vehicles,portable solar panel, etc. However, when the battery of the
machine is low or is about to run out, it is best not to output while
connecting to DC charging (solar/vehicle charging); at this time, if the
input of the power is less than or equal to the output power, the device will
continue to consume power, which may result in power loss and
eventually damage the battery.
5. How can I know if the product is charging?