Troubleshooting - EcoFlow WAVE User Manual

5. Troubleshooting

Fault code
5 Wireless module failure
10-12 Electric drive board fault
20-35
40-44 Temperature sensor fault
60
61
62
63 or 65 Overheat protection
64 Overcooling protection
Note: If the user still cannot solve the fault after handling the above solutions, please contact the after-sales
personnel for maintenance.
Fault name
Power board fault
Water level fault
Cold zone fan fault
Hot zone fan fault
Disconnect the power supply (including the battery) and
restart the machine
Disconnect the power supply (including the battery) and
restart the machine. If the problem persists, upgrade the
system via the app and ensure it has the latest firmware version
Disconnect the power supply (including the battery pack)
and restart the machine. If the problem persists, upgrade the
system via the app and ensure it has the latest firmware version
Disconnect the power supply (including the battery) and
restart the machine
Open the drainage port to drain the water, then restart the
machine
Disconnect the power supply (including the battery) and
restart the machine
Disconnect the power supply (including the battery) and
restart the machine
Remove any obstructions at the hot zone inlet and outlet, leave
the machine for five minutes then restart the machine
Remove any obstructions at the cold zone inlet and outlet,
leave the machine for five minutes then restart the machine
17
Solution