Epson WorkForce WF-2860DWF User Manual page 5

User's Guide
Power Does Not Turn On. . . . . . . . . . . . . . . . . 185
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 185
Power Turns Off Automatically. . . . . . . . . . . . . 185
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 185
Cannot Print from a Computer. . . . . . . . . . . . . . . 185
Checking the Connection (USB). . . . . . . . . . . . 185
Checking the Connection (Network). . . . . . . . .186
Checking the Software and Data. . . . . . . . . . . . 187
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .189
Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .189
When You Cannot Make Network Settings. . . . . . 190
Cannot Connect from Devices Even Though
Network Settings are No Problems. . . . . . . . . . 190
Checking the SSID Connected to the Printer. . . 192
Checking the SSID for the Computer. . . . . . . . .192
Cannot Print from an iPhone or iPad. . . . . . . . . . 193
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 193
Printout is Scuffed or Color is Missing. . . . . . . .193
Banding or Unexpected Colors Appear. . . . . . . 194
Colored Banding Appears at Intervals of
Approximately 3.3 cm. . . . . . . . . . . . . . . . . . . .194
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .195
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .195
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 196
Paper is Smeared During Automatic 2-Sided
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 198
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Cannot Print Without Margins. . . . . . . . . . . . . 198
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .198
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 199
Printed Characters Are Incorrect or Garbled. . . 199
The Printed Image Is Inverted. . . . . . . . . . . . . . 199
Mosaic-Like Patterns in the Prints. . . . . . . . . . .199
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .200
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 200
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 200
The Printout Problem Could Not be Cleared. . . 200
Other Printing Problems. . . . . . . . . . . . . . . . . . . 201
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 201
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .201
Contents
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 201
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 201
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 202
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 202
Straight Lines Appear when Scanning from
ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
The Image Quality Is Rough. . . . . . . . . . . . . . . 203
Offset Appears in the Background of Images. . . 203
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 203
Moiré Patterns (Web-Like Shadows) Appear. . . 204
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .204
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 205
Cannot Solve Problems in the Scanned Image. . 205
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 206
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 206
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Problems when Sending and Receiving Faxes. . . . .206
Cannot Send or Receive Faxes. . . . . . . . . . . . . .206
Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 208
Cannot Send Faxes to a Specific Recipient. . . . . 208
Cannot Send Faxes at a Specified Time. . . . . . . 208
Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 208
Memory Full Error Occurs. . . . . . . . . . . . . . . . 209
Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 209
Faxes Are Sent at the Wrong Size. . . . . . . . . . . .210
Received Fax Quality Is Poor. . . . . . . . . . . . . . .210
Received Faxes Are Not Printed. . . . . . . . . . . . 210
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes. . . . . . . . . . . . . . . . . . . . . . . . . 211
Other Faxing Problems. . . . . . . . . . . . . . . . . . . . .211
Cannot Make Calls on the Connected
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Answering Machine Cannot Answer Voice
Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 211
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 211
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
Operation Sounds Are Loud. . . . . . . . . . . . . . . 212
The Date and Time Are Incorrect. . . . . . . . . . . 212
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 212
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