Display Message; Error Codes - Canon imageCLASS MF4450 Basic Operation Manual

Display Message

If messages appear, see the following and solve the problem.
e-Manual → Troubleshooting → Display Messages

Error Codes

An error code is a 3-digit code recorded as an error log when an error occurs.
You can view the code in the following locations.
Error codes for fax jobs
For details on the reports, refer to the following.
e-Manual → Basic Operation → Setting the Report to Print Automatically
For details on the error code, see the following.
Cause
#001
Action
Cause
#003 Action 1
Action 2
Cause 1
Action
#005
Cause 2
Action
Cause
#012
Action
Cause 1
Action
Cause 2
Action
#018
Cause 3
Action
Cause 4
Action
9-6
• Error send report
• Error receive report
• Job history in the system status screen
01/01/2011 02:07 PM FAX
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＊＊＊
＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊
Send job resulted in error.
Job No.
Address
Name
Start Time
Call Length
Sheets
Result
A document may be jammed.
Remove the jammed document.
A high volume of data is causing the transmission to take a very long time.
Reduce the scanning resolution, and then try to send the document again.
Reduce the scanning resolution or ask the sender to divide the document before sending it again.
A fax recipient did not respond within 35 seconds.
Repeat the procedure from the first step. Additionally, ask the recipient to check the fax machine. If you are making an
overseas call, add a pause to the fax number.
The recipient may not be using a G3 fax machine.
Ask the recipient what type of fax machine is being used, and then send the document to the recipient's G3 fax
machine. If the recipient does not have a G3 fax machine, send the document again using a communication mode
compatible with the recipient's fax machine.
The recipient's machine has run out of paper.
Ask the recipient to ensure that paper is loaded in their machine.
Redialing was not able to obtain any response. The line may be in use or disconnected.
Wait a moment, and then try again. If you are still unable to send the document, ask the recipient to verify that the fax
machine is turned ON. If the line is busy, wait a few moments, and try to send the document again.
You were not able to send the document because the line is busy or disconnected.
Verify that the recipient can communicate with you, and then try again.
The settings on the recipient's machine are incompatible with yours.
Verify that the recipient can communicate with you, and then try again.
No pause was added to the fax number when attempting an international fax transmission.
Add a pause after the country code or the recipient's fax number, and then redial the number. If you want to send the
document to a recipient that is registered under a onetouch key, change the settings for international sending in the
detailed setting screen.
123XXXXXXX CANON
Error Report (Send) ＊＊＊
0123
0123456789
name
01/01 02:07 AM
01'15
1
NG
#018 Busy/No Signal
Error code
P.0001