Symptom
Game stops responding (locks
up) frequently.
Graphics are distorted or
screen goes blank during
game's introduction.
Problems
Minimum hardware or
software requirements
set by game
manufacturer have not
been met.
Game was not set up
properly when
installed.
Incorrect version of
game.
Solutions
Review the game documentation or packaging
for minimum requirements.
Reinstall the program, noting any settings and
default selections that pertain to your computer,
and restart the game.
Contact game manufacturer for updated version
of game.