Welch Allyn 9020 Manual

Infrared tympanic thermometer
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Thermometry
Service Manual

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Summary of Contents for Welch Allyn 9020

  • Page 1 Thermometry Service Manual...
  • Page 2 Welch Allyn Ltd., Navan, Co. Meath Republic of Ireland ©1996 by Welch Allyn, Inc. All rights reserved. Printed in the U.S.A. WELCH ALLYN is a registered trademark of Welch Allyn, Inc. FOR TECHNICAL SUPPORT AND CUSTOMER SERVICE Welch Allyn, Inc. 7420 Carroll Road...
  • Page 3: Table Of Contents

    ..................1 Infrared Thermometry ..............1 Key Benefits ................... 1 FEATURES .................... 2 WALL MOUNT (OPTION) ..............3 Removing the 9020 from the Wall Mount ........3 CONTROLS ................... 4 DISPLAY INDICATORS ................. 6 OPERATION MODES ................8 PROBE COVERS ................
  • Page 4 Welch Allyn 9020 Infrared Tympanic Thermometer THEFT PROTECTION ................. 22 OPTIONS & ACCESSORIES .............. 22 TROUBLESHOOTING ................. 23 ERROR CODES .................. 27 SECURITY CABLE INSTALLATION (OPTION) ........28 WALL MOUNT INSTALLATION (OPTION) ......... 29 SPECIFICATIONS ................30 LIMITED WARRANTY ................. 31...
  • Page 5: Introduction

    In addition, tympanic temperatures are not affected by patient-specific variables such as respiration, eating, drinking, and smoking. The 9020 is ideal for intubated patients and others who cannot have their temperatures taken orally. NOTE: This manual provides important instructions. Be sure to read the “Operating Procedures”...
  • Page 6: Features

    Welch Allyn 9020 Infrared Tympanic Thermometer FEATURES • Approximately 1-second scan • Simple, 1–2–3 step operation time to register body • Convenient and lightweight temperature one-piece design • Patented, fully-enclosed • Large, LCD display shows probe cover dispenser holds temperature, mode, 100 disposable probe covers and other status indicators.
  • Page 7: Wall Mount (Option)

    9020 Users’ Manual WALL MOUNT (OPTION) REMOVING THE 9020 FROM THE WALL MOUNT Lift the 9020 out of the wall mount while holding the release key to the right (as shown here). This release key temporarily disen- gages the wall mount’s spring latch mechanism and allows the thermometer to be removed.
  • Page 8: Controls

    Welch Allyn 9020 Infrared Tympanic Thermometer CONTROLS SLIDE Moves forward to extend the probe, automatically applying a probe cover. Moves backward to retract the probe, automatically removing the probe cover. Once the probe is partially advanced or partially retracted, you cannot reverse the direction of the slide.
  • Page 9 9020 Users’ Manual PROBE LCD DISPLAY When inserted into the ear, Display provides the infrared sensor in the readout of probe scans thermal energy temperature, radiated within the ear canal. status, operation mode, and error conditions. Ergonomically designed for visual access as you hold the thermometer.
  • Page 10: Display Indicators

    The other segments continue the countdown pattern until 30 seconds has elapsed. The 9020 beeps when the timer is first activated, after 15 seconds, and again after 30 seconds.
  • Page 11 MALFUNCTION If the 9020 requires service due to an internal malfunction, this symbol appears, along with a numeric error code indicating the nature of the problem. When this indicator is displayed, no temperatures can be taken.
  • Page 12: Operation Modes

    (up to 30 seconds of continuous scan time). To change operation modes, see the “Operating Procedures” section of this manual. The current operation mode of the 9020 appears in the top, right corner of the thermometer’s display: ORAL MODE This mode converts the tympanic temperature to display its “oral equivalent.”...
  • Page 13 NOT AN OPERATION MODE) This mode displays an unadjusted temperature. The test mode is used exclusively to test or calibrate the 9020 thermometer using the WELCH ALLYN‚ 9600 Calibration Tester. Please note that this function is accessed by a special procedure described in the 9600...
  • Page 14: Probe Covers

    This one-piece design minimizes handling to protect both the patient and the probe covers from environmental con- taminants. The 9020 will not operate unless a probe cover is in place. NOTE: Use only WELCH ALLYN Model 050 probe covers with the 9020.
  • Page 15: Operating Procedures

    READY SYMBOL Check the condition of the patient’s ear. The 9020 should not be used if any discharge is present in or around the ear. After extending the probe, inspect the probe cover. If it is damaged or misaligned, return the slide to its original position to discard the probe cover.
  • Page 16 Welch Allyn 9020 Infrared Tympanic Thermometer Insert probe snugly into ear, completely closing off ear canal. Position probe towards patient’s opposite temple, press SCAN button, and wait for beep. For optimum control, obtain a temperature in the patient’s right ear if you are right-handed.
  • Page 17 Hold the 9020 over a waste container, then return the slide back to its original position to retract the probe. As you do, the probe cover is automatically removed. Read and record the temperature.
  • Page 18: Proper Technique

    Measuring the tympanic membrane provides the most accurate tempera- ture. However, the 9020’s infrared sensor will register only the tympanic temperatures that it can “see” during a temperature measurement. In some patients, anatomical characteristics of the ear canal may obstruct the sensor’s view of the tympanic membrane.
  • Page 19: Changing Operation Modes

    9020 to the wall mount. CHANGING OPERATION MODES You can change the operating mode of the 9020 at any time to measure and display oral (O), core (C), rectal (R), or surface (S) temperatures. For more information, see the “Operation Modes” section of this manual.
  • Page 20: Maintenance

    Welch Allyn 9020 Infrared Tympanic Thermometer MAINTENANCE CHANGING THE PROBE COVER DISPENSER A vertical window in the handle of the 9020 allows you to see when the probe cover dispenser is empty. To replace the dispenser: 1. Ensure that the probe is...
  • Page 21: Cleaning The Probe Sensor Lens

    (Figure C). Loose debris on the lens will adhere to the probe cover. Figure C 3. Move the slide back to its original position to remove the probe cover and retract the probe tip. The 9020 is now ready for use.
  • Page 22: Method 2: Removing Smudges Or Excessive Debris

    Welch Allyn 9020 Infrared Tympanic Thermometer METHOD 2: REMOVING SMUDGES OR EXCESSIVE DEBRIS (RECOMMENDED AS NEEDED OR IF LOW TEMPERATURE READINGS PERSIST AFTER METHOD #1) MATERIALS NEEDED • Isopropyl Alcohol • Cotton Swab 1. Advance the slide to extend the probe tip.
  • Page 23: Cleaning The Thermometer

    9020 Users’ Manual CLEANING THE THERMOMETER Clean the exterior of both the 9020 and the optional wall mount as needed. Wipe all surfaces with a clean cloth, dampened with warm water and a mild detergent or germicidal cleaner (see the table below for acceptable cleaning agents).
  • Page 24: Changing The Probe Tip

    Welch Allyn 9020 Infrared Tympanic Thermometer CHANGING THE PROBE TIP A damaged probe tip can tear the ultra-thin film in the probe covers. A temperature taken with a torn probe cover may result in a measurement that is higher than the actual temperature.
  • Page 25: Replacing The Batteries

    9020 Users’ Manual REPLACING THE BATTERIES Under normal use, a set of batteries will provide power to the 9020 for about 1 year, depending on usage. When battery power becomes low, a Battery symbol appears on the display and the thermometer cannot be used until they are replaced.
  • Page 26: Theft Protection

    The optional wall mount serves as a base for the thermometer when it is not in use. You can lock the 9020 into the wall mount by rotating the release key 90° to the right. Once in this position, the key can be re- moved by pulling downward.
  • Page 27: Troubleshooting

    Probe tip not installed securely and may be lodged against reference arm (shields lens when probe retracted). Looking into front of 9020, press down on reference arm while moving slide forward. Hand tighten tip (clockwise) until snug against base of probe, then retract probe.
  • Page 28 Probe tip not installed securely; hand tighten tip (clockwise) until snug against base of probe. See “Maintenance” section of this manual for procedure. Check current operation mode of the 9020. Oral mode obtains lower temperatures than core and rectal modes (test mode is used for calibration only).
  • Page 29 9020 Users’ Manual PROBLEM SOLUTION Improper Probe covers positioned improperly within probe Delivery of cover dispenser. Remove dispenser from ther- Probe Cover mometer handle. Pull on first probe cover to remove any misaligned or bent covers. Re-position first probe cover to extend 1/8" beyond top of dispenser, then reinstall dispenser to thermometer handle.
  • Page 30 Welch Allyn 9020 Infrared Tympanic Thermometer PROBLEM SOLUTION Continuous, Probe is partially extended. Ensure slide is fully Intermittent retracted. Audible Tone Improper operating condition. Check display for error status. See “Error Codes” section of this manual for explanation. Blank LCD Probe extended for over 5 minutes.
  • Page 31: Error Codes

    9020 Users’ Manual ERROR CODES When the 9020 detects an improper operating condition, the malfunction symbol (X) will appear with one of the numeric error codes (Er) below. Set the thermometer aside for one hour to allow the electronics to stabilize to room temperature.
  • Page 32: Security Cable Installation (Option)

    Welch Allyn 9020 Infrared Tympanic Thermometer SECURITY CABLE INSTALLATION (OPTION) For added security, an optional Security Cable may be installed that will connect the thermometer to the wall mount. MATERIALS NEEDED • Security Cable (Part #20796-000) • Flat-Blade and Phillips Screwdrivers 1.
  • Page 33: Wall Mount Installation (Option)

    Pan or Round Head Screws (Your Choice of #6, #8, or #10) Wall Surface Fastener Dry wall E-Z Twist in anchor (Molly or toggle)* Concrete/masonry Expanding anchors Wood Wood screws *Available from Welch Allyn in quantities of 100, part number 20938-000...
  • Page 34: Specifications

    Welch Allyn 9020 Infrared Tympanic Thermometer SPECIFICATIONS Thermometer Type: ................Infrared Measurement Range: ........ 23.9°C to 42.2°C (75°F to 108°F) Measurement Calibration Accuracy: ......+ 0.1°C at 37°C - 39°C +0.2°F at 98°F - 102°F Other ranges meet ASTM Specification #E 1112 Table 1 Operating Environment: ......
  • Page 35: Limited Warranty

    1 year for refurbished from the date of shipment from Welch Allyn. This Warranty shall be fulfilled by the repair or replacement by Welch Allyn or its authorized representative, at Welch Allyn’s discretion of any such defect, free of charge for parts and labor.
  • Page 36 70858-0000B...

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