Regency Energy E18E-NG11 Owners & Installation Manual

Gas insert
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www.regency-fire.com
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MODELS: E18E-NG11 Natural Gas E18E-LP11 Propane
WARNING
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious
injury, death, or property damage.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
- WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
• Do not touch any electrical switch: do not use any phone in your building.
Leave the building immediately.
• Immediately call your gas supplier from a neighbour's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas supplier.
Tested by:
Certified to/Certifié pour: CSA 2.17-2017
919-997e
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
E18E Gas Insert
Installer: Please complete the details on the back cover and leave this
manual with the homeowner.
ANSI Z21.88-2017
CSA 2.33-2017
Homeowner: Please keep these instructions for future reference.
Owners &
Installation Manual
03.31.22

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  • Page 1 Owners & Energy E18E Gas Insert ™ Installation Manual www.regency-fire.com www.regency-fire.com MODELS: E18E-NG11 Natural Gas E18E-LP11 Propane WARNING FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage. - Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • Page 2 Intertek/Warnock Hersey for safety. As it also bears our own mark, it promises to provide you with economy, comfort and security for many trouble free years to follow. Please take a moment now to acquaint yourself with these instructions and the many features of your Regency Fireplace.
  • Page 3: Owner's Information U Nit Dimensions

    616-928 - Low Profile Faceplate (Firesong FS120N) 32 5/8" Wide X 28 1/4" High 617-948 - Low Profile Faceplate Zero Clearance Applications 34 7/8" Wide X 29 3/8" High NOTE: also includes a perimeter finishing trim 37 3/8" Wide X 32 1/4" High Regency E18E-11 Gas Fireplace Insert ®...
  • Page 4: Table Of Contents

    Step #3: Firebox Installation ..........56 Step #4: Surround Installation ..........57 Installation Zero Clearance Faceplate Installation ........59 Optional Wall Thermostat .............64 Optional Remote Control ............64 Optional Wall Switch ..............64 AC Power Adaptor Installation (for SureFire Systems) ..65 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 5: On Demand Pilot Light (Seven Day Safety Timer)

    This is a copy of the label that accompanies each Regency Gas Insert. We have ® printed a copy of the contents here for your review. The safety label is located on the front inside base of the unit visible when the bottom louver is open.
  • Page 6 (e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipm ent, all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of the installation. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 7: Gas Installation Checklist

    This general checklist does not contain all pertinent installation details or specifics and does not supersede the guidelines in this manual. Your Regency dealer/installer should use it in conjunction with manual instructions. Please follow all local codes and jurisdictions in authority.
  • Page 8 REGENCY GAS INSTALLATION CHECKLIST Finishing If applicable, is only noncombustible material installed in the noncombustible areas? Do clearances meet installation and manual requirements? Do the mantels and/or projections comply with the installation manual? If applicable, was the solid fuel fireplace warning plate installed?
  • Page 9: Before You Start

    APPLIANCE CORRECTLY WILL VOID 8. Inspect the venting system annually for blockage YOUR WARRANTY AND MAY CAUSE A and any signs of deterioration. The Regency Gas Fireplace must be installed in ® SERIOUS HOUSE FIRE. accordance with these instructions. Carefully read 9.
  • Page 10 Adhere to the local gas code within your jurisdiction for vent sizing. Any venting system that causes the Regency E18E to not function as it should is not the responsibility of the manufacturer. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 11: Lighting Procedure

    2. Press and release the ON/OFF button on the remote handheld transmit- ter (see Diagram 2). An audible beep should be heard from the receiver. ON/OFF Button Diagram 2 Remote shown in Manual Mode on Hi Regency E18E-11 Gas Fireplace Insert ®...
  • Page 12: Copy Of Lighting Plate Instructions

    If service is to be performed–you must disconnect power and shut off gas to the unit. Utiliser l'interrupteur mural ou la télécommande pour mettre le système sur ''OFF''. Lors de l'entretien de l'appareil –débrancher l'alimentation électrique et couper le gaz de l'appareil. DO NOT REMOVE THIS INSTRUCTION PLATE 919-401a Regency E18E-11 Gas Fireplace Insert ®...
  • Page 13: Proflame I Remote Control Operating Instructions

    Transmitter, push the On button. The Receiver will “beep” four times to indicate the Transmitter’s command is accepted and sets to the particular code of that Transmitter. The system is now initialized. Figure 2: Transmitter LCD Display Figure 3: Battery Compartment Regency E18E-11 Gas Fireplace Insert ®...
  • Page 14 Transmitter LCD display will only show the room temperature (Fig. 6). At the same time the Receiver will turn off the appliance. A single “beep” from the Receiver confirms reception of the command. Figure 9 Figure 10 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 15 To de-activate this function, press the MODE and UP Keys at the same time. Keys (fig.1) to turn on, off or adjust the fan speed (fig. 14). A single “beep” will confirm reception of the command. Figure 18 Figure 13 Figure 14 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 16 5. Use the up or down arrow button to program out the function on the remote. Note: You should never program out the fan (If installed) feature on the remote. It is not possible to remove the thermostat mode on this remote control. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 17: Installer's Information

    Specifications jurisdiction for vent sizing. GUIDELINES For Altitude: Natural Gas 0-4500 ft. Any venting system that causes the Regency 1. Locate your appliance. Refer to the "Clearances Propane: 0-4500 ft. E18E to not function as it should is not the to Combustibles"...
  • Page 18: Pilot Adjustment

    Pilot Ignitor ports on the valve. 1. Make sure the switch is in the "OFF" position. Note: If you have an incorrect flame pattern, contact your Regency dealer for ® 2. Loosen the "IN" and/or "OUT" pressure further instructions. tap(s), turning counterclockwise with a 1/8"...
  • Page 19: Installation Checklist

    Montigo EP28-2 circumstances. When connected with 120 volts, Montigo EP28-4 the appliance must be electrically grounded in ac- The Regency Insert incorporates its own internal ® Montigo EP28-5 cordance with local codes, or in the absence of local draft hood, so no additional external draft hood is...
  • Page 20: Minimum Fireplace Clearances To Combustibles

    36" 42 3/4" 914mm 1086mm 32" 813mm Diagram 3.1 29" 737mm Sidewall Ceiling 45deg 37 7/8" Mantel Allowable Mantle 961mm area 17 7/8" 453mm 9" 37 1/2" 6" Floor 229mm 952mm 153mm Diagram 3.2 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 21: Zero Clearance Framing Dimensions

    ZERO CLEARANCE FRAMING DIMENSIONS Framing Description E18E Dimensions Framing Height 36” (914mm) Framing Width 37 - 7/16" (951mm) Framing Depth 15-1/2" (394mm) Electrical connection: 110v required Fan must be on at all times to operate this unit. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 22: Zero Clearance Framing

    8. Disconnect venting from existing unit - remove carefully to avoid damage. 9. Remove existing unit from framed opening. 10. Measure framed opening and compare to dimension requirements. Additional adjustments to framed opening may be required. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 23 14. Secure surround to the stud on each side with screws. hole Right side shown Use 4 screws on each side to secure surround to studs. Outside firebox shown in position - refer to measurements (Step 18) before securing to surround. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 24 20. Follow instructions in the installation into existing unit section in the SCALE 1 : 4 manual to complete the install of inner firebox. Follow Step 21 before installing faceplate. Collar Plate Setting / Vent position Regency E18E-11 Gas Fireplace Insert ®...
  • Page 25 Adhere to the local gas code within your jurisdiction for vent sizing. Any venting system that causes the Regency E18E to not function as it should is not the responsibility of the manufacturer. Locate model on existing ZC box - locate corresponding section in 12.
  • Page 26: Separating The Outer Firebox Shell From Inner Firebox

    Refer to particular approved appliance in which the E18E is being installed into for the following: Existing unit modifications Adaptor setting Before separating Outer Shell and Required flex length Unit—Clear wire harness Outer shell Leg setting / outer shell position both need to be exact as measurements indicated. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 27: Modification Of Montigo Ep28-2, Ep28-4 Or Ep28-5

    Alternate method is to cut front bar in the center and break off each side spot weld completely. Diagram 5.4 Modified edges must be flush to allow proper seating of the E18E outer shell. Diagram 5.2 Grind corners Regency E18E-11 Gas Fireplace Insert ®...
  • Page 28: E18E Installation Specifications

    3 Install with supplied Phillips screws to pre-punched holes and tighten previous screws that were loosened in Step 1. 4 1/8" 4. Keep left side leg loose until outer firebox is in position in ZC box - to allow adjustment of gas line. 105mm Regency E18E-11 Gas Fireplace Insert ®...
  • Page 29: Modification Of Montigo Ep28-S2

    6. Remove Primary and Secondary Limit Switches (See Diagram 6.4). Diagram 6.1 4. Remove Side Filler Plates and Front Hood (See Diagram 6.2). Diagram 6.4 7. Remove Insert (See Diagram 6.5). Diagram 6.2 Diagram 6.5 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 30 From this point installation is the same as the EP28-5. Diagram 6.7 10. Remove the leftover ends of the front bar on the Left and Right sides so that they are flush with the sides of the firebox. (See Diagram 6.8) Diagram 6.8 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 31: Modification Of Montigo Econo Plus 28C

    8. Remove 2 bolts from underneath, to remove valve, log tray, etc. 9. Lift entire assembly out. Remove 2 screws - remove Top Bracket 5. Remove Bracket and Thermodisc by removing 2 screws. Remove 2 bolts Remove 2 screws - remove Thermodisc Bracket Regency E18E-11 Gas Fireplace Insert ®...
  • Page 32 14 Cut out back cross bar to complete modification. Fold back any excess metal after removing the cross piece. Flatten louver brackets 12. Flatten flange (left ,right and rear) in locations shown below. Cut out back cross bar Regency E18E-11 Gas Fireplace Insert ®...
  • Page 33 Faceplate is centered, mark and drill 2 holes per side. The pre drilled holes should line up with the outer shell holes. Remove outer faceplate and continue with E18E installation. Install outer faceplate Regency E18E-11 Gas Fireplace Insert ®...
  • Page 34: Montigo Econo Plus 28C Installation Specifications

    Step 1. 66mm 4. Keep left side leg loose until outer firebox is in position in ZC box - to allow adjustment of gas line. E18 Insert 28-F / 28F-2 Firebox Flex Adaptor Length Regency E18E-11 Gas Fireplace Insert ®...
  • Page 35: Modification Of Montigo 28F-2 Or 28-F

    4. Remove Logs and Sand from Sand Pan. 5. Remove Front Bar. (See Diagram 7.2). Diagram 7.4 8. Unscrew left and right side nuts, under the firebox, holding down the Sand Pan. (see Diagram 7.5) Diagram 7.2 Diagram 7.5 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 36 Firebox and Cut the Top of the Firebox 1” below the bottom of the Exhaust Collar (See Diagram 7.11 and 7.12). Diagram 7.7 11. Cut the Sides of the Top Face (See Diagram 7.8). Diagram 7.11 Diagram 7.12 Diagram 7.8 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 37 15. Final Firebox Should Look Like Diagram 7.14. 14. Bend the Louver Mounts Flat. (See Diagram 7.13) Diagram 7.14 Diagram 7.13 Modified edges must be flush to allow proper seating of the E18E outerbox. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 38: 28 F / 28 F2 Installation Specifications

    Step 1. 66mm 4. Keep left side leg loose until outer firebox is in position in ZC box - to allow adjustment of gas line. E18 Insert 28-F / 28F-2 Firebox Flex Adaptor Length Regency E18E-11 Gas Fireplace Insert ®...
  • Page 39: Modification Of Montigo 28F-3

    Sand Pan. (see Diagram 4) Diagram 1 4. Remove Logs and Sand from Sand Pan. 5. Disconnect Pilot Gas Line and Pilot Thermopile from the Valve. Disconnect Thermostat wires from valve. Diagram 4 Diagram 2 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 40 10. Cut out the bottom of the Firebox (See Diagram 7) Cut must be clean - with Max. 1/4" of material left. 12. Unscrew the top bar from location shown below. Diagram 7 Diagram 10 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 41 17. Cut the sides of the top face, as shown below. Diagram 12 15. Unscrew the side* and back plates located in the firebox, as shown below. *Not all unit have side plates Diagram 16 Diagram 13 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 42 19. Cut the sides of the top of the firebox flush with the sides of the firebox and cut the top of the firebox 1” below the bottom of the exhaust collar (See Diagram 19 below). Diagram 21 Diagram 19 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 43: 28F-3 Installation Specifications

    4. Keep left side leg loose until outer firebox is in position in ZC box - to allow adjustment of gas line. E18 Insert 28-F / 28F-2 Firebox Flex Adaptor Length Regency E18E-11 Gas Fireplace Insert ® Adaptor Plate fastener setting...
  • Page 44: Modification Of Montigo 36Sr

    3. Remove Glass Doors and Screen Mesh (See Diagram 8.1). 4. Remove Logs and Sand from Sand Pan. 5. Remove Top Rail securing the Bifold Doors (See Diagram 8.2). Diagram 8.4 7. Remove Brick Liner Panels (See Diagram 8.4). Diagram 8.2 Diagram 8.5 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 45 Top Left and right corner screws back in (See Diagram 8.9 and 8.10). 12. Unscrew Left and Right Nuts Underneath the Firebox Holding Down the Sand Pan. (See Diagram 8.7) 13. Remove Sand Pan and Pilot Assembly. Diagram 8.9 Diagram 8.7 Diagram 8.10 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 46 16. Remove Louver Supports in all 4 corners of the Appliance (See 17. Final firebox should look like Diagram 8.12. Diagram 8.11). Diagram 8.12 Diagram 8.11 Modified edges must be flush to allow proper seating of the E18E outerbox. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 47 3. Install with supplied Phillips screws to prepunched holes and tighten previous screws that were loosened in Step 1. 4. Keep left side leg loose until outer firebox is in position in ZC box - to allow adjustment of gas line. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 48 6. Bend the Inner Rear Baffle up so it is flush with the back of the Firebox or cut off the Baffle if it will not bend flat with the back of the Firebox. Diagram 9.2 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 49 7. Cut The Top Front Flange of the Firebox (See Diagram 9.5). should look like Diagram 9.6. Diagram 9.6 Diagram 9.5 Modified edges must be flush to allow proper seating of the E18E outerbox. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 50: E18E Install Specifications

    Vents on center screws that were loosened in Step 1. E18 Insert 4. Keep left side leg loose until outer firebox is in position in ZC box - to allow adjustment of gas line. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 51: Modification Of Firesong 120N

    4. Remove Top Rail securing Mesh. (See Diagram 10.3). 5. Shut off and disconnect gas line from valve. Diagram 10.6 9. Remove Valve. 10. Make 2 vertical cuts on Top Facing. (See Diagram 10.7). Diagram 10.3 Diagram 10.7 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 52 Diagram 10.11 Back bar Diagram 1.9 Diagram 10.9 13. Remove 6 screws, one at a time, and replace with pan head (wafer screws) - in locations shown below. Diagram 10.12 Diagram 10.10 Diagram 10.13 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 53 16. Repeat Steps 14 & 15 on left side. 17. Remove existing Firesong rating plate from cut out firebox. This rating plate must be retained and affixed to the unit. (See Diagram 10.15 and 10.16). Diagram 10.15 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 54: E18E Installation Specifications

    4. Keep left side leg loose until outer firebox is in position in ZC box - to allow adjustment of gas line. Vents on center See Step #2: Outer Shell installation for procedure. E18 Insert Regency E18E-11 Gas Fireplace Insert ®...
  • Page 55: Installation Of The E18E Into Existing Units

    Vent Slide Plate BURNING APPLIANCE. Slide Plate Retainer Diagram 11.1 STEP #1: VENT CONNECTION (FIRESONG 120N) 1. Attach the Flex Vent Section to the Adaptor Plate using 3 self drilling sheet metal screws. Diagram 11.2 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 56: Step #2: Outer Shell Installation

    Outer Shell to the existing firebox using self drilling and tapping screws. 6) Locate and install the Surround Mounting Brackets Right and Left. 7) Using 2 screws provided, install the Control Box into a slot provided in the Surround Mounting Bracket Left. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 57: Step #4: Surround Installation

    Secure backing plate with mounting brackets to outer box wires. See diagrams below. by screwing 4 self tapping screws on fl anges. 2 female wires Power cord (911-245) through supplied grommet Yellow wire Red wire Diagram 13.2 Diagram 13.4 11.28.17 919-216c Regency E18E-11 Gas Fireplace Insert ®...
  • Page 58 11. Install control cover, adjust horizontal alignment by sliding control cover to ensure even spacing on both sides. Ensure control cover is seated down all the way. Diagram 13.7 DRAFT RELIEF OPENINGS MUST NOT BE COVERED OR BLOCKED. Regency E18E-11 Gas Fireplace Insert ® 919-216c 11.28.17...
  • Page 59: Zero Clearance Faceplate Installation

    8. Disconnect venting from existing unit - remove carefully to avoid damage. 9. Remove existing unit from framed opening. 10. Measure framed opening and compare to dimension requirements. Additional adjustments to framed opening may be required. Regency E18E-11 Gas Fireplace Insert ® 919-831a...
  • Page 60 Assemble the ZC surround with 4 screws on each side. 3. Secure surround to the stud on each side with wood screws (not sup- plied). Use 4 screws on each side to secure surround to studs. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 61 10. Install lower trim piece with 2 (904-897) screws to the bottom of the ZC surround before installing faceplate. Outside rebox shown in position - refer to measurements (Step 7) before securing to surround. Regency E18E-11 Gas Fireplace Insert ® 919-831a...
  • Page 62 Note the orientation of the on/off switch wires. See diagrams below. 2 female wires Power cord (911-245) through supplied grommet Yellow wire Red wire Diagram 13.2 Diagram 13.4 Regency E18E-11 Gas Fireplace Insert ® 919-831a 11.29.17...
  • Page 63 11. Install control cover, adjust horizontal alignment by sliding control cover to ensure even spacing on both sides. Ensure control cover is seated down all the way. Diagram 13.7 DRAFT RELIEF OPENINGS MUST NOT BE COVERED OR BLOCKED. Regency E18E-11 Gas Fireplace Insert ® 919-831a 11.29.17...
  • Page 64: Optional Wall Thermostat

    Optional Optional WALL THERMOSTAT REMOTE CONTROL WALL SWITCH Use the Regency Remote Control Kit approved 1. Run up to 10' of wire through the right or ® A wall thermostat may be installed if desired, for this unit. Use of other systems may void your left side gas inlet opening.
  • Page 65: Ac Power Adaptor Installation (For Surefire Systems)

    Note: This should only be plugged in when unit is fully installed and ready for use. Note: Ensure that wires do not touch the underside of the firebox (keep wires away from the heat as much as possible). FCM - COM Regency E18E-11 Gas Fireplace Insert ®...
  • Page 66: Gtm Remote Installation

    8. Plug wiring harness into back of receiver as shown below. White White 5. See AC adaptor install instructions in this manual. 9. Plug the stepper motor into the ‘motor wire as shown below. Motor Wire 06.26.17 919-803 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 67 13. Switch on left side of faceplate must be in <ON> position. 14. Match the remote control to the receiver - see remote control instructions. 15. Reverse steps 2 and 1. Regency E18E-11 Gas Fireplace Insert ® 919-803 06.26.17...
  • Page 68: Conversion Kit 617-977 - Natural Gas To Propane

    These instructions must be left with the Unscrew the pilot orifice with the allen key; Burner Orifice appliance. then replace with the LPG pilot orifice and the pilot cap, provided in the kit. Burner Orifice Regency E18E-11 Gas Fireplace Insert ® 01.14.19 920-028...
  • Page 69: Glass Burner Installation / Removal

    2. Make sure to feed the Air Shutter Bar through the lower hole in the valve tray, just above the ignitor as you place the Glass Burner in. Diagram 14.4 Diagram 14.2 5. To remove - reverse Steps 4-1 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 70: Enamel Panel Installation

    1. Centre back panel on the back wall of the firebox. Panel Clips 4. Repeat steps 2 & 3 on other side. 2. Slide in side panel into place in lower track. Final Install 07/10/20 919-203a Regency E18E-11 Gas Fireplace Insert ®...
  • Page 71: Glass Crystals And Optional Ceramic Spa Or Volcanic Stones Installation On Burner And Firebox Floor

    NOTE: Correct final glass installation of Crystals shown in step 3 and 4. The Burner and Firebox Floor should not be visible when the flame is out. OPTIONAL SPA OR VOLCANIC STONES INSTALLATION (AROUND BURNER) Diagram 15.7 Diagram 15.8 NOTE: Spa or Volcanic Stones are NOT to be placed anywhere on the burner tube or Pilot assembly area. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 72: Brick Panel Installation

    3. Position panel so that grout line in the panel lines up with screw in the baffle. 4. If required, lower screw to secure panel in position. Line up screw and grout line. 10/03/12 919-193 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 73: Log Tray Installation

    3. Install the Log Burner the same way as the Glass Burner (see installation manual for instructions). 4. Fill the Log Burner with 2lbs of black glass crystals. 2. Place Log B at the front left of the Log Tray. Regency E18E-11 Gas Fireplace Insert ® 10/03/12...
  • Page 74 Ember Lava, Embaglow, Platinum Embers Final Install 5. Place Log D on the left pin of Log A and the groove in Log B. Regency E18E-11 Gas Fireplace Insert ® 919-190...
  • Page 75: Optional Log Set Installation

    5. Install log brackets by clipping brackets to back of burner tray - measure 4" from outside edge of the burner tray to outside edge of bracket. 4" 4-1/2" Log 2 in position Brackets installed 4" from outside edge of burner tray 02.10.16 919-283 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 76 11. Installed Log 3 should touch burner position in the location shown below. * Measurement taken from left edge of burner tray - approximately 18". E18 nal install 18" Installed position of Log 3 Regency E18E-11 Gas Fireplace Insert ® 919-283 02.10.16...
  • Page 77: Glass Door / Screen

    1. Remove Door as per E18E Installation sec- tion of the manual. 2. Remove the 4 screws to remove Safety Screen from Door. 3. Reverse order to reattach. 4. Install control cover supplied with screen. Safety Screen Diagram 16.3 Regency ® E18E-11 Gas Fireplace Insert...
  • Page 78: Drafthood Check

    If the heater turns off because of lack of draft during the spillage test, check for the cause and if necessary, seek expert advice. Drafthood Opening E18 Shown with front faceplate removed Proper Draft Improper Draft Diagram 17.1 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 79: Safety Switches

    The Access Panel is held in place by magnets and can Access Panel simply be lifted away from the unit and set aside. Fan Speed Control On / Off Switch of a Flame Control Flame control Diagram 18.1 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 80: Copy Of The Lighting Plate Instructions

    If service is to be performed–you must disconnect power and shut off gas to the unit. Utiliser l'interrupteur mural ou la télécommande pour mettre le système sur ''OFF''. Lors de l'entretien de l'appareil –débrancher l'alimentation électrique et couper le gaz de l'appareil. DO NOT REMOVE THIS INSTRUCTION PLATE 919-401a Regency E18E-11 Gas Fireplace Insert ®...
  • Page 81: Operating Instructions

    Use a non-abrasive cleaner and NEVER clean the glass while it is hot. Closed - Tall yellow Open - Short Blue Regency E18E-11 Gas Fireplace Insert ®...
  • Page 82: Maintenance

    This is perfectly normal due to Lighting Plate Instructions" section for ant paint (not with wall paint). Regency uses ® the fact that there are various gauges and types of more details.
  • Page 83: Log Replacement

    GLASS REPLACEMENT In the event that you break your glass by impact, purchase your replacement from an authorized Regency dealer only. Replacement glass (Part #616-518/P) is shipped already installed into the door frame. Reinstall as per Glass Door Installation in the "Glass Door Removal" section.
  • Page 84: Valve Replacement

    7. Unscrew the 8 screws holding down the Valve Tray. Diagram 19.2 8. Slide the Valve Tray out about half way giving easier access to the gas connection at the valve. Diagram 19.3 9. Disconnect the gas line and remove the valve tray. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 85: Removing The Fan

    8. Remove 4 screws holding in Air Inlet Baffle and remove it. 9. Loosen 3 screws holding in the Circulation Fan. 10. Disconnect Power Leads on Fan Motor Diagram 20.2 11. Reverse Steps to reinstall. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 86: Wiring Diagrams

    (grounding) plug for your protection against shock cause improper and dangerous hazard and should be plugged directly into a prop- operation. erly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 87: Wiring Diagrams

    (Do not cut the ground terminal off under any circumstances.) Fan must always operate with this unit. 911-265 Diagram 21.2 1. Remove wire labelled 911-240 in diagram above for GTM Remote and thermostat installation. 2. Remote and thermostat must be wired in series. Regency E18E-11 Gas Fireplace Insert ®...
  • Page 88: Gas Maintenance

    Gas Maintenance GAS MAINTENANCE - RECOMMENDED ANNUAL ROUTINE Recommended Annual Routine Maintenance for Gas Fireplaces, Stoves and Inserts In order for your Regency appliance to continue to provide comfort to your home periodic maintenance must be performed to ensure it is operating at peak efficiency. The items in the list should be checked by a licensed gas service technician during the annual service check. Your unit may require more frequent maintenance checks if you notice any changes in how it operates. Operational changes to look for can include, but are not limited to, extended start up time, increased fan noise, residue/carbon build up, white build up on the glass/firebox, increased operating noise etc. Should any of these or other conditions arise, discontinue use and schedule a service check with your local licensed gas technician. The list below shows items your licensed service technician will need to check and service at least annually. Clean Inspect Check • Glass • Pilot assembly • Voltage on thermocouple/thermopile (mil- • Interior bricks / panels • Burner livolt models) •...
  • Page 89: Main Assembly

    Valve Assembly - LP 911-210 External Antenna 911-004 Valve Only - NG 886 SIT IPI High/Low 0.886.002 918-835 Decal Logo Regency / Flame Sit Remote 911-005 Valve Only - LP 886 SIT IPI High/Low 0.886.003 918-875 Decal Remote Quick Reference GTM 911-006 Pilot Assembly IPI NG 2 Flame 0.199.050...
  • Page 90 Diagram 22.1 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 91: Ep28 Installation Kit

    616-068 Surround Panel Rear 904-960 Ring clamp -Installer supplied 616-067 Surround Front 948-338 Flex Vent Section - Installer supplied 9 Magnet and Bracket 616-023 Flue Slider Plate 616-051 Control Cover Upper Trim/ heat shield Regency E18E-11 Gas Fireplace Insert ®...
  • Page 92: Montigo Econo Plus 28C Installation Kit

    Faceplate Hanger Right 904-960 Ring clamp -Installer supplied 904-057 Magnet and Bracket 948-338 Flex Vent Section - Installer supplied 12 616-051 Control Cover 616-023 Flue Slider Plate 616-053 Upper Trim/ heat shield - remove and discard Regency E18E-11 Gas Fireplace Insert ®...
  • Page 93: Montigo 28F & 28F-2 Installation Kit

    616-069 Adaptor plate 616-068 Surround Panel Rear 616-067 Surround Panel Right 904-960 Ring clamp -Installer supplied Magnet and Bracket 948-338 Flex Vent Section - Installer supplied 11 616-051 Control Cover 616-023 Flue Slider Plate Regency E18E-11 Gas Fireplace Insert ®...
  • Page 94: Montigo 28F-3 Installation Kit

    Montigo 28-F3 Installation Kit Diagram 22.5 Item Part # Description Item Part # Description Faceplate panel Front Ring Clamp Magnet Bracket (not shown) Flex section Control Cover Adaptor Slide Plate E18E Chassis Faceplate panel Rear Regency E18E-11 Gas Fireplace Insert ®...
  • Page 95: Montigo 36Sr Installation Kit

    Montigo 36SR Installation Kit (Requires 4" liner) Diagram 21.5 Diagram 22.6 Item Part # Description Item Part # Description Surround panel Front Magnet Bracket (not shown) Control Cover Adaptor Slide Plate E18E Chassis Surround Panel Rear Regency E18E-11 Gas Fireplace Insert ®...
  • Page 96: Firesong 220N Installation Kit

    Firesong 220N Installation Kit Diagram 22.7 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 97: Firesong 120N Installation Kit

    Diagram 22.8 Item Part # Description Item Part # Description Faceplate panel Front Ring Clamp Magnet Bracket (not shown) Flex section Control Cover Adaptor Slide Plate Firesong 120N Firebox supports E18E Chassis Faceplate Panel Rear Regency E18E-11 Gas Fireplace Insert ®...
  • Page 98: Warranty

    FPI is not responsible for results or costs of workmanship of unauthorized FPI dealers or agents in the negligence of their service work. Revision Date: February 2019 Regency Gas Products Warranty Regency E18E-11 Gas Fireplace Insert...
  • Page 99 Freight damages for products or parts are not covered under the terms of the warranty. Products made or provided by other manufacturers and used in conjunction with the FPI appliance without prior authorization from FPI may void this warranty. Revision Date: February 2019 Regency Gas Products Warranty Regency E18E-11 Gas Fireplace Insert ®...
  • Page 100 Product Registration and Customer Support: Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and marketing of hearth products. To provide the best support for your product, we request that you complete a product registration form at http://www.regency-fire.com/Customer-Care/Warranty-Registration.aspx...
  • Page 101 Product Registration and Customer Support: Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and marketing of hearth products. To provide the best support for your product, we request that you complete a product registration form found on our Web Site under Customer Care within ninety (90) days of purchase.
  • Page 102 102 | Regency E18E-11 Gas Fireplace Insert ®...
  • Page 103 Regency E18E-11 Gas Fireplace Insert ®...
  • Page 104 Dealer Name & Address: ______________________________________________ ___________________________________________________________________ Installer: ___________________________________________________________ Phone #: ___________________________________________________________ Date Installed: ______________________________________________________ Serial #: ____________________________________________________________ Printed in Canada Regency and Energy are trademarks of FPI Fireplace Products International Ltd. © Copyright 2022, FPI Fireplace Products International Ltd. All rights reserved.

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