Autel MaxiPRO MP808 User Manual
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Trademarks
Autel
®
, MaxiSys
®
MaxiCheck
are trademarks of Autel Intelligent Technology Corp., Ltd.,
®
registered in China, the United States and other countries. All other marks
are trademarks or registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or
transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise without the prior written permission of
Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on
the latest information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While
information of this manual has been carefully checked for accuracy, no
guarantee is given for the completeness and correctness of the contents,
including but not limited to the product specifications, functions, and
illustrations.
Autel will not be liable for any direct, special, incidental, indirect damages or
any economic consequential damages (including the loss of profits).
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully,
paying extra attention to the safety warnings and precautions.
For Services and Support
pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
Support@autel.com
For technical assistance in all other markets, please contact your local
selling agent.
, MaxiDAS
®
, MaxiScan
®
, MaxiTPMS
i
®
, MaxiRecorder
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Summary of Contents for Autel MaxiPRO MP808

  • Page 1 All information, specifications and illustrations in this manual are based on the latest information available at the time of printing. Autel reserves the right to make changes at any time without notice. While information of this manual has been carefully checked for accuracy, no...
  • Page 2 Safety Information For your own safety and the safety of others, and to prevent damage to the device and vehicles upon which it is used, it is important that the safety instructions presented throughout this manual be read and understood by all persons operating or coming into contact with the device.
  • Page 3 Safety Instructions The safety messages herein cover situations Autel is aware of. Autel cannot know, evaluate or advise you as to all of the possible hazards. You must be certain that any condition or service procedure encountered does not jeopardize your personal safety.
  • Page 4 time. Any distraction may cause an accident. Refer to the service manual for the vehicle being serviced and adhere  to all diagnostic procedures and precautions. Failure to do so may result in personal injury or damage to the test equipment. To avoid damaging the test equipment or generating false data, make ...
  • Page 5: Table Of Contents

    CONTENTS USING THIS MANUAL...................1 ......................1 ONVENTIONS GENERAL INTRODUCTION.................3 PRO MP808 D ................ 3 ISPLAY ABLET ....................7 THER CCESSORIES GETTING STARTED....................9 ......................9 OWERING ....................13 OWERING DIAGNOSTICS......................14 ....................14 ETTING TARTED ..................15 EHICLE DENTIFICATION ......................20 AVIGATION ......................24 ....................... 25 IAGNOSIS ......................
  • Page 6 ....................71 RINTING ETTING ....................74 IRMWARE PGRADE ....................74 OTIFICATION ENTER ......................75 PDATE ....................77 YSTEM ETTINGS ........................78 BOUT UPDATE......................... 79 10 SUPPORT......................81 ..................81 RODUCT EGISTRATION ..................82 UPPORT CREEN AYOUT ......................82 CCOUNT ....................83 OMPLAINT ......................85 OGGING ......................
  • Page 7: Using This Manual

    Using This Manual This manual contains device usage instructions. Some illustrations shown in this manual may contain modules and optional equipment that are not included in your system. Contact your sales representative for availability of other modules and optional tools or accessories.
  • Page 8 IMPORTANT indicates a situation which, if not avoided, may result in damage to the test equipment or vehicle. Example: IMPORTANT Keep the cable away from heat, oil, sharp edges and moving parts. Replace damaged cables immediately. Hyperlink Hyperlinks, or links, that take you to other related articles, procedures, and illustrations are available in electronic documents.
  • Page 9: General Introduction

    General Introduction Based on the Android operating system, MaxiPRO MP808 is featured with an extensive coverage of OE-level diagnostics. Installed with a fast quad-core processor, MP808 offers maximum convenience and efficiency for your diagnosis and analysis. The intuitive user interface makes using the device effortless through a 7-inch LCD touchscreen that displays at 1024 x 600 quality.
  • Page 10 is communicating/linking with the vehicle’s systems. The power LED displays green, yellow or red depending on power level and operating state. A. Green Illuminates green when the Display Tablet is charging and the  battery level is above 90%. Illuminates green when the Display Tablet is powered on and the ...
  • Page 11 Figure 2- 3 Display Tablet Top View Mini USB OTG Port Micro SD Card Slot – holds the micro SD card. 10. DB15-Pin Port – connects the main cable. 11. USB Port 12. Lock/Power Button – turns the device on & off with long press, or locks the screen with short press.
  • Page 12 Technical Specifications Table 2- 1 Specifications Item Description Recommended Use Indoor Operating System Android 4.4.4 Processor Cortex-A9 processor (1.5 GHz) Memory 32GB 7-inch capacitive touchscreen with Display 1024x600 resolution Mini USB 2.0  USB 2.0  Connectivity Wi-Fi  Micro SD card (supports up to 32GB) ...
  • Page 13: Other Accessories

    237.8 mm (9.4”) x 148.6 mm (5.9”) x 35.5 mm Dimensions (W x H x D) (1.4”) Net Weight 788 g (1.74 lb.) ISO9141-2, ISO14230-2,ISO15765, K/L-Line, Flashing Code, SAE-J1850 VPW, SAE-J1850 Supported Automotive PWM, ISO11898(Highspeed, Middlespeed, Protocols Lowspeed and Singlewire CAN,fault-tolerant CAN), SAE J2610,GM UART,UART Echo Byte Protocol, Honda Diag-H Protocol, TP2.0, TP1.6 Other Accessories...
  • Page 14 User Manual Tool operations instructions. Quick Reference Guide Devices connection and diagnostic software update instructions.
  • Page 15: Getting Started

    The power LED light will illuminate green. The system boots up and displays the lock screen. Slide the Lock icon to the left to enter the Figure 3- 1 Sample MaxiPRO MP808 Job Menu MaxiPRO Job Menu or slide to the right to unlock.
  • Page 16 The tablet screen is locked by default when first powered on. It is recommended to lock the screen to protect the information in the system and reduce the power consumption. The touch screen navigation is menu driven, enabling quick access to functions and features by tapping on options headings and answering dialog windows.
  • Page 17 See Quick Link on page 92 for details. Provides quick search for the supported functions Function and vehicles of Autel diagnostic tools. See Function Viewer on page 93 for details. Viewer Locator and Navigation Buttons Operations of the Navigation buttons at the bottom of the screen are...
  • Page 18 Button Name Description Displays a list of applications that are currently Recent Apps in use. Tap an App icon to launch. To remove an app, swipe it to the top or bottom. Chrome Launches the Android built-in browser. Takes a screenshot when you want to save Screenshot the displayed information.
  • Page 19: Powering Down

    Launches the Android System Settings System Settings screen when pressed. Powering Down All vehicle communications must be terminated before shutting down the Display Tablet. A warning message displays if you attempt to shut down the Display Tablet when it is communicating with the vehicle. Forcing a shut-down while communicating may lead to ECM problems on some vehicles.
  • Page 20: Diagnostics

    When the tablet is properly connected to the vehicle, the platform is ready to start vehicle diagnosis. Tap on the Diagnostics application button on the MaxiPRO MP808 Job Menu to access the Vehicle menu. Figure 4- 1 Sample Vehicle Menu...
  • Page 21: Vehicle Identification

    Top Toolbar Buttons The operations of the toolbar buttons at the top of the screen are listed and described in the table below: Table 4- 1 Top Toolbar Buttons Button Name Description Home Returns to the MaxiPRO Job Menu. Provides a fast way to identify the test vehicle. See Scan Auto VIN Scan on page 16 for details.
  • Page 22 Manual Selection Auto VIN Scan The MaxiCheck diagnostic system features the latest VIN-based Auto VIN Scan function to identify vehicles and scan all the diagnosable ECUs and run diagnostics on the selected system. This function is compatible with 2006 and newer vehicles. ...
  • Page 23 Figure 4- 3 Sample Auto Detect Screen Tap OK to confirm the vehicle profile or NO if the information is not correct. Figure 4- 4 Sample Vehicle Profile Screen The tool establishes communication with the vehicle and reads the control unit information. Choose Auto Scan to scan all the test vehicles’...
  • Page 24 Figure 4- 5 Sample Diagnostic Screen Manual VIN Input For vehicles not supporting the Auto VIN Scan function, you may manually enter the vehicle VIN.  To perform Manual VIN Input Tap the Diagnostics application button from the MaxiPRO Job Menu.
  • Page 25 Figure 4- 6 Sample Manual VIN Input Screen Tap the input box and enter the correct VIN. Tap Done. Once the vehicle is identified, the Vehicle Diagnostics screen displays. Tap Cancel to exit Manual Input. Automatic Selection The Auto VIN Scan can be selected after selecting the test vehicle Figure 4- 7 Sample Selection Screen manufacturer.
  • Page 26: Navigation

     To perform Automatic Selection Tap the Diagnostics application button from the MaxiPRO Job Menu. The Vehicle Menu displays. Tap the manufacturer button of the test vehicle. Tap Automatic Selection and the VIN information will be acquired automatically. Follow the on-screen instruction to display the diagnostic screen.
  • Page 27 Diagnostics Screen Layout Figure 4- 8 Sample Diagnostics Screen The diagnostic screens typically include four sections. Diagnostics Toolbar Status Information Bar Main Section Functional Buttons Diagnostics Toolbar The Diagnostics Toolbar contains a number of buttons such as print and save. The table below provides a brief description of the operations of the Diagnostics Toolbar buttons.
  • Page 28 Button Name Description Exits the service session of the currently identified Vehicle Swap test vehicle and returns to the vehicle menu screen. Opens the settings screen. See Settings on page Settings 70 for details. Prints a copy of the displayed data. See Tap the Home button on the top left corner to return to the Print...
  • Page 29 Tap the Data Logging button again to end recording. A submission form will display for inputting of the report information. Tap the Send button to submit the report form via the Internet. A confirmation message displays when the report has been successful sent.
  • Page 30: Main Menu

    When a user-response is not required to continue, the message displays briefly. Warning Messages This type of messages displays a warning that a selected action may result in an irreversible change or loss of data. An example of this type of message is the “Erase Codes”...
  • Page 31: Diagnosis

    Figure 4- 9 Sample Main Menu Diagnosis – a comprehensive section which includes all available functions: reading, clearing, saving and printing diagnostic information, as well as performing active tests and special functions. Hot Function – a separate section designed to perform vehicle scheduled service and maintenMance, such as to reset the service lights and perform calibration for various systems.
  • Page 32 Auto Scan The Auto Scan function performs a comprehensive scanning over all the ECUs in the vehicle’s ECU to locate systems faults and retrieve DTCs. An Figure 4- 10 Sample Auto Scan Operation Screen example of Auto Scan interface is pictured as below: Navigation Bar Main Section Functional Buttons...
  • Page 33 the Display Tablet cannot accurately locate it. Fault(s) | #: Fault(s) indicates there is/are detected fault code(s)  present; “#” indicates the number of the detected faults. Pass | No Fault: Indicates the system has passed the scanning  process and no fault has been detected. Column 4 –...
  • Page 34 Control Units Manually locate a required control system for testing through a series of choices. Follow the menu driven procedures and make proper selections; the application guides the user to the proper diagnostic function menu Figure 4- 11 Sample Function Menu based on selections.
  • Page 35 NOTE Toolbar functions such as saving and printing of the test results can be performed throughout diagnostic testing. Data logging and access to help information are also available.  To perform a diagnostic function Establish communication with the test vehicle. Identify the test vehicle by selecting from the menu options.
  • Page 36 Functional Button – ESC (or Back) button is available; tap it to exit after viewing. Read Codes This function retrieves and displays the DTCs from the vehicle’s control system. The Read Codes screen varies for each vehicle being tested. On some vehicles, freeze frame data can also be retrieved for viewing.
  • Page 37 Search – tap to search for the fault code related information on  Google. ESC – tap to return to the previous screen or exit the function.  Erase Codes After reading the retrieved codes and making appropriate vehicle repairs, use this function to erase vehicle codes.
  • Page 38 Figure 4- 14 Sample Live Data Screen Diagnostics Toolbar Buttons – tap the drop-down button at the top center of the screen and the toolbar buttons will display. See Table 4- 2 Diagnostics Toolbar Buttons on page 21 for detailed descriptions of the operations for each button.
  • Page 39 mode, and one Help button on the right for access to additional information. Each parameter item displays the selected mode independently. Analog Gauge Mode – displays the parameters in the form of an analog meter graph. Text Mode – this is the default mode which displays the parameters text, displaying in list format.
  • Page 40 Under this mode, there are three control buttons available on the top right side of the screen.  To edit the waveform color and line thickness in a data graph Select 1 to 3 parameter items to display in Waveform Graph mode.
  • Page 41  To cancel Graph Merge mode, tap the drop-down button on the right side of the parameter name, and select a data display mode. Show – tap this option to switch between the two options; one displays the selected parameter items, the other displays all the available items. Setting –...
  • Page 42 Tap the Selected navigation button. Select a parameter item on the left column or enter the item name in the Search bar. Tap on the right side of the MIN button and enter the required minimum value. Tap on the right side of the MAX button and enter the required maximum value.
  • Page 43 > button on the right of Trigger Type bar and select the Tap the ○ required trigger mode. ○ > button on the right of Duration bar and select a length Tap the of time. ○ Tap the > button on the right of Trigger Point bar and select a relative percentage of a record length to be reserved before the data recording start point.
  • Page 44 Figure 4- 16 Sample Active Test Screen The functional buttons at the lower right corner of the Active Test screen manipulate the test signals. The operational instructions are displayed on the main section of the test screen. Simply follow the on-screen instructions and make appropriate selections to complete the tests.
  • Page 45: Hot Functions

    Figure 4- 17 Sample Special Functions Screen Hot Functions The Service section is specially designed to provide you with quick access to the vehicle systems for various scheduled service and maintenance performances. The typical service operation screen is a series of menu driven executive commands.
  • Page 46 time the oil is changed, so the system can calculate when the next oil change is required. Tire Pressure Monitor System (TPMS) Service This function allows you to quickly look up the tire sensor IDs from the vehicle’s ECU, as well as to perform TPMS programming and reset procedures after tire sensors are replaced.
  • Page 47: Generic Obd Ii Operations

    complete a DPF regeneration cycle, you will notice that the DPF light will automatically turn off. Generic OBD II Operations A fast-access option for OBD II/EOBD vehicle diagnosis is available on the Vehicle Menu screen. This option presents a quick way to check for DTCs, isolate the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform a number of other services that are emissions-related.
  • Page 48 Figure 4- 18 Sample OBD II Diagnostic Menu NOTE Tapping the button displayed beside the function name to an ○ information bubble with additional function information. Select a function option to continue. DTC & FFD  I/M Readiness  Live Data ...
  • Page 49 DTC & FFD When this function is selected, the screen displays a list of Stored and Pending Codes. A snowflake button will display on the right side of the DTC item when the Freeze Frame data is available for viewing. Tap Clear DTC Figure 4- 19 Sample DTC &...
  • Page 50 memory. Test results reported by this service do not necessarily indicate a faulty component or system. If test results indicate another failure after additional driving, then a DTC is set to indicate a faulty component or system and the MIL is illuminated. Freeze Frame ...
  • Page 51: Exiting Diagnostics

    O2 Sensor Monitor This option allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from the vehicle’s on-board computer. The O2 Sensor Monitor test function is not supported by vehicles which communicate using a controller area network (CAN). For O2 Sensor Monitor tests results of CAN-equipped vehicles, refer to On-Board Monitor.
  • Page 52 NOTE Damage to the vehicle electronic control module (ECM) may occur if communication is disrupted. Make sure all connections, such as USB cable and wireless connection, are properly connected at all times during testing. Exit all tests before disconnecting the test connection or powering down the tool.
  • Page 53: Maxifix

    MaxiFix The MaxiFix application launches the on-line troubleshooter database, which not only provides you virtually all common diagnostic trouble code (DTC) database for most vehicles, but also serves as a forum allowing you to network with other MaxiCheck users, and gives you access to a vast database of repair and diagnostic tips along with proven filed fixes.
  • Page 54 The Header – the tool bar across the top of the screen which allows you to select vehicles and perform searches. The Main Screen – located at the center of the screen displaying content based on the vehicle attributes and keywords specified. The tabs on the main screen vary in accordance with the section selected on the Navigation Menu, allowing you to switch between functions.
  • Page 55 Select the submodel of the vehicle from the list. Select the engine of the vehicle from the list. After completing the vehicle selection procedure, the identified vehicle is shown on the Header. Terminology MaxiFix Tip A MaxiFix Tip provides practical information of real fix of a specific vehicle repair issue with detailed descriptions.
  • Page 56: Operations

    OBD II Fault Codes description and reference – helps in diagnostic assessment by making clear the nature of an automotive problem that beginner advanced technicians can make effective repairs. Real Fix Tips – provides repair tips from actual shop practices and are presented in an easy to understand Complaint, Cause, Correction format.
  • Page 57 Support – opens the FAQ page, or a message box for contacting  Customer Service by email. Home Home is the first option on the Navigation Menu at the bottom of the screen. Tapping it opens your MaxiFix home page. There is a list of questions posted on the community and you can scroll down the page to the bottom and view more questions by tapping View More.
  • Page 58  To ask a MaxiFix Question Click Select Vehicle on the Header to specify the vehicle you are asking about. Click Ask on the Navigation Menu at the bottom of the screen to open the Ask page. On the Ask page find Ask for Help, fill in the following sections to ask a question.
  • Page 59 Marked Posts – opens a list with links to Tips and discussions that you  are actively participating in. My Profile – allows you to view your Autel account information including:  your Autel ID, personal information, MaxiFix score, phone number and register time, and edit your portrait.
  • Page 60 Use the Attach File button at the left-side bottom of the page to include images or other supporting data with your question. View Profile Information You can view your personal profile by clicking on your account ID or My Profile in My MaxiFix section or edit portrait where applicable, and visit other community members’...
  • Page 61 About Adopted Answer: Only one answer can be selected as “Adopted Answer”.  Answers can only be rated by the MaxiFix member who asked the  question. Close a Question When a repair question that you've posted to the community is resolved, you are encouraged to write down the case as a way to share a good solution.
  • Page 62 If you wish to contact the administrator of MaxiFix site, please use the contact form. Select Support from the Navigation Menu to open the comment window. To allow the administrator to respond to your question or issue, the following information should be provided: Your name ...
  • Page 63: Shop Manager

    Shop Manager The Shop Manager application manages the workshop information, customer information records, and test vehicle history records. There are three main functions available: Vehicle History  Workshop Information  Customer Manager  The operations of these functions of the Shop Manager application are mainly manipulated by the toolbar buttons, which are listed and described in the table below: Table 6- 1 Top Toolbar Buttons in Shop Manager...
  • Page 64: Vehicle History

    Button Name Description Opens a note form. Audio, video, image and text History Notes files may be attached. Displays Vehicle History which Vehicle History corresponding test vehicle records. Done Completes editing and saves the file. Vehicle History This function stores test vehicle history records, including vehicle information and the retrieved DTCs from previous diagnostic sessions.
  • Page 65 A Historical Test record sheet displays. Check the recorded information of the recorded test vehicle and tap the Diagnostics button on the upper right corner. The vehicle’s Diagnostics screen displays. Now a new diagnostic session is activated, see Diagnosis on page 25 for detailed instructions on vehicle diagnostic operations.
  • Page 66: Workshop Information

    NOTE The vehicle VIN number or license and the customer information account are correlated by default. Adding one of the information will automatically associate the other item in the record sheet, provided that the later one exists. Tap Add to Customer to supplement the Historical Test record sheet to an existing customer account, or add a new associated account with the test vehicle record.
  • Page 67: Customer Manager

    Tap on each field to input the appropriate information. Tap Done to save the updated workshop information sheet, or tap Cancel to exit without saving. Customer Manager Use the Customer Manager function to create and edit customer accounts and correlate with the associated test vehicle history records. ...
  • Page 68  To delete a customer account Tap the Shop Manager application on the MaxiPRO Job Menu. Select Customer Manager and select a customer account by tapping the corresponding name card. A Customer Information sheet displays. Tap the Edit button on the top toolbar to start editing. Tap the Delete Customer Information button.
  • Page 69 Figure 6- 4 Sample History Notes Screen Table 6- 2 Function Buttons in History Notes Button Name Description Back Returns to the previous screen. Delete Deletes the selected note. Quickly locates the required note by Search entering the note title. Cancel Cancels edit or file search.
  • Page 70 Button Name Description Save Saves notes.  To add a note in History Notes Access History Notes. Tap the Add Notes button. An edit window displays. Tap on the Title bar to input a note title. Tap on the blank space below to edit a text note or remark. Select a function button on the top to add files in any form you choose.
  • Page 71: Data Manager

    Data Manager The Data Manager application is used to store, print, and review the saved files. Most operations are controlled through the toolbar. Selecting the Data Manager application opens the file system menu. Different file types are sorted separately under different options, there are Figure 7- 1 Sample Data Manager Main Screen five types of information files to be viewed or played back.
  • Page 72 Figure 7- 2 Sample Image Screen Toolbar Buttons – used to edit, print and delete the image files. See the following table for detailed information. Main Section – displays the stored images. Table 7- 1 Toolbar Buttons in Image Button Name Description Back...
  • Page 73 > Support & Updates > Firmware & Downloads > UPDATE CLIENT and install to your PC. The Maxi PC Suite consists of Autel Printer, MaxiSys Pinter and PC Suite. Double click on Setup.exe item. Select the installation language and the printer driver installation wizard will load momentarily.
  • Page 74 images, the selected thumbnail displays a tick icon at the bottom right corner. Tap the Delete button and then tap Delete Selected. The selected images will be deleted. PDF Files The PDF section stores and displays all saved data PDF files. Select a PDF file from the database to display.
  • Page 75 Navigation Toolbar – allows you to manipulate data playback. Use the Navigation Toolbar buttons to playback the record data from frame to frame. Tap Back to exit data playback. Apps Uninstall This section manages the firmware applications installed on the MaxiCheck Diagnostics System.
  • Page 76: Settings

    Settings Tap the Settings button to adjust the default setting and view information about the MaxiCheck system. There are seven options available for the MaxiCheck system settings: Unit  Language  Printing Setting  Firmware Upgrade  Notification Center  Auto Update ...
  • Page 77: Language

    Figure 8- 1 Sample Unit Setting Screen Language This option allows you to adjust the display language for the MaxiPRO system.  To adjust the language setting Tap the Settings application on the MaxiPRO Job Menu. Tap the Language option on the left column. Figure 8- 2 Sample Language Setting Screen Select the appropriate language.
  • Page 78: Printing Setting

    MaxiCheck Job Menu, or tap another setting to adjust. Printing Setting Configure this option to enable the tablet to print through a specified Wi-Fi network connection.  To setup the printer connection Tap the Settings application on the MaxiPRO Job Menu. Tap the Printing Setting option on the left column.
  • Page 79 Display Tablet. Follow the instructions below to realize this function.  To install the printer driver program to a computer Download the Maxi PC Suite from www.autel.com and install to your PC. Double click on Setup.exe item. Select the installation language and the wizard will load momentarily.
  • Page 80: Firmware Upgrade

    Firmware Upgrade This option allows you to update the firmware of the scan tool. Connect the scan tablet with the vehicle through DLC or use the mini USB cable for power supply. Follow the on-screen instructions to complete the operation. Figure 8- 4 Sample Firmware Screen Internet connection is necessary for this operation.
  • Page 81: Auto Update

    Figure 8- 5 Sample Notification Screen Tap the Home button on the top left corner to return to the MaxiCheck Job Menu or choose another setting to adjust. When the Notification Center function is turned on, and new messages are received by the MaxiCheck device, a notification message displays on the MaxiCheck Job Menu.
  • Page 82 Tap the Auto Update option on the left column. The three auto Figure 8- 6 Sample Auto Update Screen update items display on the right. Select the update type to schedule. Toggle the button to ON. – To set download time, use the button or tap on the numbers and the manual input screen will display.
  • Page 83: System Settings

    The tool must be connected to the Internet at the time download is scheduled. System Settings Access the Android system setting interface to adjust background system settings including wireless and network settings, sound and display screen settings and system security settings. ...
  • Page 84: About

    Refer to Android documentation for additional information about Android system settings. About About displays information regarding the MaxiCheck diagnostic device including the product name, version, hardware, and serial number.  To check the MaxiPRO product information in About Tap the Settings application on the MaxiPRO Job Menu. Tap the About option on the left column.
  • Page 85: Update

    Update The Update application allows you to download the latest released software. The updates can improve the MaxiPRO applications’ capabilities, typically by adding new tests, new models, or enhanced applications. The tablet automatically searches for available updates for the of the MaxiPRO software when it is connected to the internet.
  • Page 86 serial number. Right Side – displays an update progress bar indicating the  completion status. Main Section Left Column – displays vehicle icons and update software version  information; tap the About button to display a function list in PDF form with details about the software.
  • Page 87: Support

    On the Sign In page, input your account ID and password. If you are a new Autel product user and do not have an account yet, click the Create Autel ID button on the left side.
  • Page 88: Support Screen Layout

    Support Screen Layout The Support application screen is navigated with four simple buttons on the top navigation bar, operation of each is described below in turn from left to right: Home Button – returns to the MaxiPRO Job Menu.  Back –...
  • Page 89: User Complaint

    User Info – displays detailed information of your registered on-line Autel  account, such as your Autel ID, Name, Address and other contact information. Device Info – displays the registered product information, including the  Serial Number, Registration Date, Expire Date, and Warranty Period.
  • Page 90 Period Filter – displays only the complaint records within the  defined period. Status Filter – displays the corresponding complaint records  according to the selected case status. New Complaint Button – starts a new complaint case.  Complaint List The complaint list normally displays all the complaint records of all time and all status by default.
  • Page 91: Data Logging

    Select the required processing time on the last section according to the urgency of the case. Tap Submit to send the completed form to Autel’s online service center, or tap Reset to refill it. The submitted complaints will be processed and responded to by customer service personnel.
  • Page 92: Communities

    Tap Send to send your message to the technical center. Communities The Communities section launches and synchronizes with the Technical Forums on Autel’s official website www.autel.com, The Communities forum allows for discussion of technical issues, the sharing of information or tips with other members in Autel’s online support communities.
  • Page 93: User Profile

     To start a discussion Tap Start a discussion on the Communities Home screen. A list of the major forums is displayed. Select a desired community according to the subject you are interested in. Enter your topic and the discussion content in the appropriate input field.
  • Page 94: Training Channels

    Stuff – displays a list of all your posts in the various forums.  Training Channels The Training section provides quick links to Autel’s online video accounts. Select a video channel by the language to see all the available online tutorial videos.
  • Page 95: Academy

    Academy Autel provides tutorials and technical bulletins written by top-notch technicians and product experts. Please view the materials on the tablet or view additional technical articles on the online forum by clicking on the links provided.
  • Page 96: Remote Desk

    The Remote Desk application launches the TeamViewer Quick Support program, a simple, fast and secure remote control interface. Use this application to receive ad-hoc remote support from Autel’s support technicians by allowing them to control your MaxiPRO tablet on their PC via the TeamViewer software.
  • Page 97 Provide your ID to the partner and wait for him/her to send you a remote control request. A popup will display asking for your confirmation to allow remote control on your device. Tap Allow to accept or tap Deny to reject. Refer to the associated TeamViewer documents for additional information.
  • Page 98: Quick Link

    Quick Link The Quick Link application provides access to Autel’s official website and to other popular automotive service websites. These sites are invaluable resources of automotive information and repair data and include forums, video training and expert consultations. Figure 13- 1 Sample Quick Link Screen ...
  • Page 99: Function Viewer

    Function Viewer The Function Viewer allows you to search supported functions. There are two ways to search, by vehicle or by function.  To search by the vehicle Tap the Function Viewer application on the MaxiPRO Job Menu. The Function Viewer application screen displays. Tap the tool name on the top left to drop down the tool list, tap the one you want to search.
  • Page 100 Figure 14- 2 Sample Function Viewer Screen 2  To search by the functions Tap the Function Viewer application on the MaxiPRO Job Menu. The Function Viewer application screen displays. Tap the tool name on the top left to drop down the tool list, tap the one you want to search.
  • Page 101 Figure 14- 3 Sample Function Viewer Screen 3...
  • Page 102: Maintenance And Service

    Maintenance and Service Maintenance Instructions The following shows how to maintain your devices, together with precautions to take. Use a soft cloth and alcohol or a mild window cleaner to clean the touch  screen on the tablet. Do not use any abrasive cleansers, detergent, or automotive chemicals ...
  • Page 103: Troubleshooting Checklist

    Your device may have not been connected to the charger properly.  Check the connector. NOTE If your problems persist, please contact Autel’s technical support personnel or your local selling agent. About Battery Usage Your tablet is powered by a built-in Lithium-ion Polymer battery. This means that, unlike other forms of battery technology, you can recharge your battery while some charge remains without reducing your tablet’s autonomy due to...
  • Page 104: Service Procedures

    DANGER The built-in Lithium-ion Polymer battery is factory replaceable only; incorrect replacement or tampering with the battery pack may cause an explosion. Do not use a damaged battery charger. Do not disassemble or open crush, bend or deform, puncture or shred. ...
  • Page 105  Email: support@autel.com  Address: 6th-10th floor, Building B1, Zhiyuan, Xueyuan Road, Xili,  Nanshan, Shenzhen, 518055, China AUTEL NORTH AMERICA Phone: 855-AUTEL-US (855-288-3587) Monday-Friday 9am-6pm EST  Website: www.autel.com  Email: ussupport@autel.com  Address: Suite 200, 175 Central Avenue, Farmingdale, New York, USA.
  • Page 106 8th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan, Shenzhen, 518055, China Other Services You can purchase the optional accessories directly from Autel’s authorized tool suppliers, and/or your local distributor or agent. Your purchase order should include the following information: Contact information ...
  • Page 107: Compliance Information

    Compliance Information FCC Compliance FCC ID: WQ8-1610MX808 This device complies with Part 15 of the FCC rules and Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 108 -- Reorient or relocate the receiving antenna. -- Increase the separation between the equipment and receiver. -- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -- Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 109 CE COMPLIANCE This product is declared to conform to the essential requirements of the following Directives and carries the CE mark accordingly: EMC Directive 2014/30/EU R&TTE Directive 1999/5/EC Low Voltage Directive 2014/35/EU...
  • Page 110: Warranty

    Warranty Limited One Year Warranty Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the original retail purchaser of this MaxiPRO Diagnostic Device, that should this product or any part thereof during normal consumer usage and conditions, be proven defective in material or workmanship that results in product...
  • Page 111 IMPORTANT All contents of the product may be deleted during the process of repair. You should create a back-up copy of any contents of your product before delivering the product for warranty service.

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