QNAP TVS-675 User Manual
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QNAP TVS-675 User Manual

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TVS-675
User Guide
Document Version: 1
05/05/2021

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  • Page 1 TVS-675 User Guide Document Version: 1 05/05/2021...

  • Page 2: Table Of Contents

    TVS-675 User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TVS-675............................4 Hardware Specifications..........................4 Package Contents............................6 Components..............................7 Front Panel............................... 7 Rear Panel..............................8 Right Panel............................... 8 Left Panel..............................9 Drive Numbering............................9...
  • Page 3 Link.............................44 myQNAPcloud............................44 QNAP ID..............................44 Qfinder Pro..............................44 QTS................................44 8. Notices Limited Warranty............................45 Disclaimer..............................45 GNU Public License............................45 CE Notice..............................53 FCC Notice..............................53 VCCI Notice..............................54 BSMI Notice..............................54 SJ/T 11364-2006............................54...

  • Page 4: Preface

    TVS-675 User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    About the TVS-675 The TVS-675 is a high-performance NAS powered by an ZhaoXin KX-U6580 processor and supports up to 64 GB of DDR4 memory. It features an HDMI port for external displays and a USB One Touch Copy port for quick backup and data transfer, with a built-in 2.5GbE connectivity port that provides multiple network...
  • Page 6 TVS-675-8G Memory slots 2 x DDR4 SODIMM Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.

  • Page 7: Package Contents

    0˚C to 40˚C (32˚F to 104˚F) Relative humidity • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot For the list of compatible drive models, go to https://www.qnap.com/compatibility. Package Contents Item Quantity TVS-675 NAS Power cord...

  • Page 8: Components

    TVS-675 User Guide Item Quantity Quick Installation Guide (QIG) Components Front Panel Component Component Drive LEDs M.2 SSD LEDs Power button USB LED USB 3.2 Gen 2 One Touch Copy Type-A port LAN LED USB One Touch Copy button Status LED...

  • Page 9: Rear Panel

    TVS-675 User Guide Rear Panel Component Component Power input USB 3.2 Gen 1 Type-A ports Kensington security slot USB 3.2 Gen 2 Type-A ports 2.5 Gigabit Ethernet ports (RJ45) HDMI 2.0 port 2.5 Gigabit Ethernet activity LED Reset button 2.5 Gigabit Ethernet speed LED...

  • Page 10: Left Panel

    TVS-675 User Guide Component Component Channel B, DIMM 1 M.2 SSD slot 1 Channel A, DIMM 1 M.2 SSD slot 2 Left Panel Component Component PCIe slot 1 (PCIe 3.0 x4) PCIe slot 2 (PCIe 3.0 x4) Drive Numbering Product Overview...

  • Page 11: Safety Information

    TVS-675 User Guide Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

  • Page 12: Installation Requirements

    TVS-675 User Guide Installation Requirements Category Item Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F) • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) • Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals...

  • Page 13: Hardware Installation

    3. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TVS-675 is compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch sold-state drives. Installing 3.5-inch Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive.
  • Page 14 TVS-675 User Guide Note The preinstalled drive trays come unlocked. Important Ensure the drive tray keys are stored in a safe place. b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray.
  • Page 15 TVS-675 User Guide c. Attach the fastening panels to lock the drive to the tray. d. Optional: Attach the screws. 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. Hardware Installation...

  • Page 16: Installing 2.5-Inch Drives On 3.5-Inch Trays

    TVS-675 User Guide c. Lock the tray. 5. Power on the NAS. Installing 2.5-inch Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components.
  • Page 17 TVS-675 User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS.
  • Page 18 TVS-675 User Guide 3. Install a drive on the tray. a. Remove the right fastening panel from the drive tray. b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
  • Page 19 TVS-675 User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Lock the tray. Hardware Installation...

  • Page 20: Installing M.2 Solid-State Drives

    Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. Note • QNAP recommends installing heatsinks on the M.2 SSD controllers to enhance cooling efficiency and to ensure consistent performance. Hardware Installation...
  • Page 21 TVS-675 User Guide • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. 1. Power off the device. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover.
  • Page 22 TVS-675 User Guide c. Install the heatsink on the controller. 7. Install the M.2 SSD. a. Verify the M.2 SSD connector is aligned with the slot. Hardware Installation...
  • Page 23 TVS-675 User Guide b. Carefully press down the M.2 SSD until the pushpin locks the drive into place. 8. Place the device in its normal upright position. 9. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward.

  • Page 24: Replacing Memory Modules

    12. Power on the device. Replacing Memory Modules The TVS-675 has two memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 25 TVS-675 User Guide 3. Disconnect all cables and external attachments. 4. Remove the case cover. a. Loosen the screws. b. Slide the cover back. c. Lift the cover off the device. 5. Place the device on its left side. 6. Optional: Remove an existing module.
  • Page 26 TVS-675 User Guide Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the module by the edges. d. Carefully slide the module out of the slot. Warning • Do not touch the internal components, particularly the metal connectors.
  • Page 27 TVS-675 User Guide 8. Place the device in its normal upright position. 9. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Tighten the screws. 10. Connect all cables and external attachments.

  • Page 28: Installing Expansion Cards

    Other moving components: Keep your hands and other body parts away from other moving components. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
  • Page 29 6. Remove the PCIe cover. a. Remove the screw that secures the cover to the bracket. b. Pull the cover away from the slot. 7. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. Hardware Installation...
  • Page 30 TVS-675 User Guide b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 8. Install the expansion card. a. Hold the card by the edges.
  • Page 31 TVS-675 User Guide 9. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Tighten the screws. 10. Connect all cables and external attachments. 11. Connect the power cord to the electrical outlet.

  • Page 32: Expansion Unit Installation

    The device supports SATA JBOD expansion units and USB expansion units. For details, please see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to http://www.qnap.com/go/compatibility-expansion.

  • Page 33: Connecting Usb Expansion Units

    TVS-675 User Guide Expansion Unit Model Description Required Accessories TL-R1200C-RP • Uses a USB 3.2 Gen 2 Type-C • USB 3.2 Gen 2 Type-A to interface Type-C cable • Supports SATA drives • USB 3.2 Gen 2 Type-C to Type-C cable •...

  • Page 34: Connecting Sata Expansion Units

    TVS-675 User Guide Connecting SATA Expansion Units To connect the TVS-675 to SATA JBOD expansion units, a host bus adapter must be installed on the NAS. For required accessories details, see Expansion Unit Installation. 1. Power off the NAS. 2. Install a host bus adapter on the PCIe slot.

  • Page 35: Qts Installation

    Installation Guide wizard. You can also install the QNAP QuTS hero operating system. If your NAS is connected to the internet, the option to install QuTS hero will appear in the Smart Installation Guide wizard using any of the methods in the table.

  • Page 36: Installing Qts Using The Cloud Key

    7. Click Next. The Set the date and time screen appears. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next.
  • Page 37 TVS-675 User Guide 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device. The web page lists all the uninitialized QNAP NAS devices on the local network.

  • Page 38: Installing Qts Using An Hdmi Connection

    Installing QTS deletes all data on the drives. Back up your data before proceeding. 1. Connect an HDMI display to the NAS. 2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all models).

  • Page 39: Basic Operations

    TVS-675 User Guide 5. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off.

  • Page 40: Usb One Touch Copy Button

    TVS-675 User Guide USB One Touch Copy Button The USB One Touch Copy button allows you to copy data backups from a USB device to the NAS or from the NAS to a USB device. This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup.
  • Page 41 TVS-675 User Guide Status Description System Status Flashes green and red alternately every • The drive is being formatted. 0.5 seconds • The device is being initialized. • The operating system is being updated. • RAID rebuilding is in progress.

  • Page 42: Audio Alert

    TVS-675 User Guide Status Description 2.5 Gigabit Ethernet Green The network connection is operating at speed 2.5 Gbps. Orange The network connection is operating at 1 Gbps. • The network connection is operating at 100 Mbps. • There is no network connection.

  • Page 43: Troubleshooting

    TVS-675 User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.

  • Page 44: Recovering Unintentionally Removed Healthy Drives

    One disk per subgroup fails. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) RAID-TP ≥ 5 Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/en/nas-migration Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion...

  • Page 45: Glossary

    Provides various remote access services such as DDNS and myQNAPcloud Link QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 46: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 47 TVS-675 User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 48 TVS-675 User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 49 TVS-675 User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 50 TVS-675 User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 51 TVS-675 User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 52 TVS-675 User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 53 TVS-675 User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 54: Ce Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 55: Vcci Notice

    TVS-675 User Guide VCCI Notice VCCI–B BSMI Notice SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池...
  • Page 56 TVS-675 User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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