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Related Manuals for QNAP TVS 72N Series
Summary of Contents for QNAP TVS 72N Series
- Page 1 TVS-x72N TVS-672N TVS-872N User Guide Document Version: 3 29/06/2020...
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Page 2: Table Of Contents
TVS-x72N User Guide Contents 1. Preface About this Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TVS-x72N.............................4 Hardware Specifications..........................4 Package Contents............................7 Components..............................7 Front Panel............................... 8 Rear Panel..............................9 System Board............................11 Drive Numbering.............................11 Safety Information............................12 Installation Requirements........................... - Page 3 Hot-swapping Failed Drives........................47 Support and Other Resources........................47 7. Glossary CloudKey..............................49 CloudLink..............................49 myQNAPcloud............................49 myQNAPcloud ID............................49 Qfinder Pro..............................49 QTS................................49 8. Notices Limited Warranty............................50 Disclaimer..............................50 GNU Public License............................50 CE Notice..............................58 FCC Notice..............................58 VCCI Notice..............................59 BSMI Notice..............................59 SJ/T 11364-2006............................59...
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Page 4: Preface
TVS-x72N User Guide 1. Preface About this Guide This guide provides information on the QNAP TVS-x72N NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts. -
Page 5: Product Overview
TVS-x72N User Guide 2. Product Overview This chapter provides basic information about the QNAP TVS-x72N NAS. About the TVS-x72N The TVS-x72N is a high performance NAS powered by an Intel® Core™ i3-8100T processor and supports a maximum of 32 GB of DDR4 memory. It features an HDMI port for external displays, as well as a USB One Touch Copy port for easy data backup and transfer. - Page 6 External I/O Ports & Expansion Slots PCIe slots • 1 x PCIe Gen 3.0 x16 • 1 x PCIe Gen 3.0 x4 For the list of compatible expansion cards, go to https://www.qnap.com/compatibility. USB ports Front: 1 x USB 3.1 Gen 2 (10Gbps) 5V/1A Type-A Note This USB port supports One Touch Copy.
- Page 7 You cannot use speakers and line-out jacks simultaneously. Interface Display panel Monochrome backlit LCD display IR sensor Note The QNAP RM-IR004 remote control is an optional separate purchase. Buttons • Power • Reset • USB One Touch Copy Dimensions Form factor...
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Page 8: Package Contents
• Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TVS-x72N NAS... -
Page 9: Front Panel
TVS-x72N User Guide Front Panel TVS-672N TVS-872N Component Component LCD panel USB One Touch Copy button Enter button IR sensor Select button M.2 SSD LEDs Drive LEDs USB LED Power button LAN LED Product Overview... -
Page 10: Rear Panel
TVS-x72N User Guide Component Component USB 3.1 Gen 2 One Touch Copy Status LED Type-A port Rear Panel TVS-672N Component Component Power input USB 3.1 Gen 2 Type-A port System fan 1 USB 3.1 Gen 2 Type-C ports System fan 2 USB 3.0 Type-A port Kensington security slot Ethernet port (5GbE RJ45) - Page 11 TVS-x72N User Guide TVS-872N Component Component Kensington security slot USB 3.1 Gen 2 Type-A port Power input USB 3.1 Gen 2 Type-C ports System fan 1 USB 3.0 Type-A port System fan 2 Ethernet port (5GbE RJ45) Ethernet port (GbE RJ45) 1 HDMI 2.0 port Ethernet port (GbE RJ45) 2 PCIe full-height cover 2...
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Page 12: System Board
TVS-x72N User Guide System Board Note This image does not show the chassis. Component Component PCIe 3.0 x16 slot 1 M.2 SSD slot 2 PCIe 3.0 x4 slot 2 Memory slot 1 M.2 SSD slot 1 Memory slot 2 Drive Numbering Product Overview... -
Page 13: Safety Information
TVS-x72N User Guide TVS-672N TVS-872N Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security. -
Page 14: Installation Requirements
NAS or power cord Hardware and peripherals • Storage drives For details on compatible drives go to https:// www.qnap.com/compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap Setting Up the NAS... - Page 15 TVS-x72N User Guide 2. Install the drives. For details, see the following topics: • Installing 3.5-inch Drives on 3.5-inch Trays • Installing 2.5-inch Drives on 3.5-inch Trays • Installing M.2 Solid-State Drives 3. Connect the power cord and all applicable cables. 4.
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Page 16: Hardware Installation Drive Installation
TVS-x72N User Guide 3. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TVS-x72N is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid-state drives. Installing 3.5-inch Drives on 3.5-inch Trays Warning •... - Page 17 TVS-x72N User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels. d. Attach the screws to further secure the drive. Hardware Installation...
- Page 18 TVS-x72N User Guide Important QNAP recommends attaching the screws to the drive trays when transporting the NAS. 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock up.
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Page 19: Installing 2.5-Inch Drives On 3.5-Inch Trays
TVS-x72N User Guide Installing 2.5-inch Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove the drive tray. a. - Page 20 TVS-x72N User Guide b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. c. Attach the screws. 4. Load the tray into the bay. a.
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Page 21: Installing M.2 Solid-State Drives
Note • The TVS-x72N has two M.2 SSD slots. For a list of compatible M.2 SSDs, go to https:// www.qnap.com/compatibility. • QNAP recommends installing heatsinks on M.2 SSD controllers to enhance cooling efficiency and ensure consistent performance. Hardware Installation... - Page 22 TVS-x72N User Guide • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. 1. Power off the NAS. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the front cover.
- Page 23 TVS-x72N User Guide c. Install the heatsink on the controller. 7. Install the M.2 SSD. a. Pull out the pushpin. Hardware Installation...
- Page 24 TVS-x72N User Guide b. Insert the M.2 SSD. c. Insert the pushpin to secure the drive. Hardware Installation...
- Page 25 TVS-x72N User Guide 8. Place the NAS in its normal position. 9. Attach the case cover. a. Slide the cover down until it is completely connected to the chassis. b. Slide the cover forward. c. Attach the screws to the back of the NAS. 10.
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Page 26: Installing Expansion Cards
• Other moving components: Keep your hands and other body parts away from other moving components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS. - Page 27 TVS-x72N User Guide 6. Remove the power supply unit. Warning To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them. a. Disconnect the power supply cables. b. Remove the screws that secure the unit to the chassis. c.
- Page 28 TVS-x72N User Guide 7. Remove the PCIe slot cover. a. Remove the screw that secures the cover to the chassis. b. Pull the cover away from the slot. 8. Install the expansion card. a. Hold the expansion card by the edges. b.
- Page 29 TVS-x72N User Guide 9. Install the power supply unit. a. Install the unit on the chassis. b. Attach the screws that secure the unit to the chassis. Hardware Installation...
- Page 30 TVS-x72N User Guide c. Connect the power supply cables. 10. Attach the case cover. a. Slide the cover down until it is completely connected to the chassis. b. Slide the cover forward. c. Attach the screws to the back of the NAS. 11.
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Page 31: Replacing Memory Modules
The TVS-x72N has two memory slots. You can increase the memory capacity of the NAS by upgrading the memory modules. When using two modules, use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers. - Page 32 TVS-x72N User Guide 5. Position the NAS on its right side. 6. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. c.
- Page 33 TVS-x72N User Guide 7. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot. c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 8.
- Page 34 TVS-x72N User Guide b. Push the handle. c. Slide the lock up. 10. Connect all cables and external attachments. 11. Connect the power cord to the electrical outlet. 12. Power on the NAS. 13. Verify that the module is recognized by the NAS. a.
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Page 35: Qts Installation
TVS-x72N User Guide 4. QTS Installation The TVS-x72N uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description Requirements Qfinder Pro installation If the NAS is connected to your • Computer (Recommended) local area network, you can do the •... -
Page 36: Installing Qts Using The Cloud Key
ASCII characters. 7. Click Next. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next. 10. Select Obtain an IP address automatically (DHCP). - Page 37 • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device. The web page lists all the uninitialized QNAP NAS devices on the local network. 4. Find your NAS from the list and then click Initialize.
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Page 38: Installing Qts Using An Hdmi Connection
Installing QTS deletes all data on the drives. Back up your data before proceeding. 1. Connect an HDMI display to the NAS. 2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all models). -
Page 39: Basic Operations
TVS-x72N User Guide 5. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off. seconds. -
Page 40: Usb One Touch Copy Button
TVS-x72N User Guide Operation User Action Result Advanced system reset Press and hold the button for 15 The default factory settings are seconds. restored. • To retrieve old data after an advanced system reset, recreate the previous folder structure on the NAS. USB One Touch Copy Button The USB One Touch Copy button allows you to copy data backups from a USB device to the NAS or from the NAS to a USB device. -
Page 41: Configuring Tcp/Ip Settings
TVS-x72N User Guide Configuring TCP/IP Settings You can configure the following settings for each network adapter on the NAS: • IP address • Subnet mask • Default gateway • Primary DNS • Secondary DNS 1. Press Enter or Select. The panel displays the NAS name and QTS version 2. -
Page 42: Viewing Volume Information
TVS-x72N User Guide Viewing Volume Information The LCD panel can display the name and capacity of each volume. 1. Press Enter or Select. The panel displays the NAS name and QTS version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1. -
Page 43: Changing The Lcd Password
TVS-x72N User Guide 3. Press Enter repeatedly until the panel displays Main Menu 6. Reboot. 4. Press and hold Enter. The NAS restarts. Changing the LCD Password Specifying a password for the LCM panel prevents unauthorized access. 1. Press Enter or Select. The panel displays the NAS name and QTS version. -
Page 44: Leds
TVS-x72N User Guide System Message Description Vol1 Full Volume is full. HDD Ejected Drive has ejected. Vol1 Degraded Volume1 is in degrade mode. Vol1 Unmounted Volume1 has unmounted. Vol1 Nonactive Volume1 is inactive. LEDs LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network. - Page 45 TVS-x72N User Guide Status Description System Status Flashes green and red alternately • The drive is being formatted. every 0.5 seconds • The NAS is being initialized. • The operating system is being updated. • RAID rebuilding is in progress. •...
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Page 46: Audio Alert
TVS-x72N User Guide Status Description Orange A read/write error occurred while another device is accessing data. Flashes orange The NAS is being accessed from the network. Flashes blue every 0.5 sec • A USB device (connected to the front USB port) is detected. •... - Page 47 TVS-x72N User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) The system fan is not functioning. • The disk volume is about to reach its full capacity. • The disk volume has reached its full capacity. •...
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Page 48: Troubleshooting
The NAS beeps twice. 10. Go to Main Menu > Storage Manager > Storage/Snapshots . 11. Locate the volume that contains the new drive and then verify that the status is Rebuilding. Support and Other Resources QNAP provides the following resources: Troubleshooting... - Page 49 TVS-x72N User Guide Resource Documentation https://docs.qnap.com Helpdesk https://helpdesk.qnap.com Downloads https://download.qnap.com Community Forum https://forum.qnap.com Troubleshooting...
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Page 50: Glossary
Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP NAS operating system Glossary... -
Page 51: Notices
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. - Page 52 TVS-x72N User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
- Page 53 TVS-x72N User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
- Page 54 TVS-x72N User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
- Page 55 TVS-x72N User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
- Page 56 TVS-x72N User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
- Page 57 TVS-x72N User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
- Page 58 TVS-x72N User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
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Page 59: Ce Notice
• Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. -
Page 60: Vcci Notice
TVS-x72N User Guide VCCI Notice VCCI–B BSMI Notice SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在... - Page 61 TVS-x72N User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...