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QNAP Turbo NAS
TS- ECx80 / TVS-ECx80 / TDS-16489U
Series Hardware User Manual
© 2015. QNAP Systems, Inc. All Rights Reserved.

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Summary of Contents for QNAP TDS-16489U Series

  • Page 1 QNAP Turbo NAS TS- ECx80 / TVS-ECx80 / TDS-16489U Series Hardware User Manual © 2015. QNAP Systems, Inc. All Rights Reserved.
  • Page 2 Thank you for choosing QNAP products! This user manual provides description of the hardware of the Turbo NAS and relevant guideline of certain functions. Please read carefully and strictly adhere to the instructions of the manual. This user manual is applicable to the following Turbo NAS models:...
  • Page 3 DISCLAIMER In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation. QNAP makes no warranty...
  • Page 4 Regulatory Notice FCC Notice The QNAP NAS complies with different FCC compliance classes. Please refer to 0 for details. Once the class of the device is determined, refer to the following corresponding statement. ======================================================= FCC Class A Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference.
  • Page 5 Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. CE NOTICE The QNAP NAS complies with different CE compliance classes. Please refer to 0 for details. RESTRICTED ACCESS LOCATION...
  • Page 6 This equipment must be only located where both of the following apply: Only authorized and knowledgeable personnel can access the equipment  Access to the equipment is restricted through the use of lock and key or other means of  security and this access is controlled by those in charge of the location.
  • Page 7 Symbols in this document This icon indicates the instructions must be strictly followed. Failure to do so could result in injury to human body or death. Warning This icon indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage, disk Caution damage, or product damage.
  • Page 8: Table Of Contents

    USB One Touch Copy ..............16 Chapter 4. LED and Alarm Buzzer Specifications ........... 17 Chapter 5. Upgrade Memory on QNAP Turbo NAS (RAM Module Installation) 20 TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP, TVS-EC2480U-SAS-RP, TVS-EC1680U-SAS-RP, TVS-EC1580MU-SAS-RP, TVS-EC1280U-SAS-RP ................20 TDS-16489U ..................23...
  • Page 9: Safety Warnings

    Safety Warnings The NAS can operate normally in temperatures of 0ºC–40ºC (32ºF -104ºF) and relative humidity of 5%–95%. Please make sure the environment is well-ventilated. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V). Do not place the NAS in direct sunlight or near chemicals.
  • Page 10: Chapter 1. Cpu And Memory Specifications

    Caution: Modifying the hardware, software, or firmware of the QNAP products will void the warranty. QNAP is not responsible for any form of damage or loss of data caused by modding the QNAP products. Users should bear their own risks of all sorts of possible data loss or system instabilities due to changing the hardware parts, modifying the default system firmware or installing any unauthorized third party applications on QNAP products.
  • Page 11 System TS-EC1280U-RP TS-EC1680U-RP TS-EC2480U-RP Quad-Core Intel Xeon Quad-Core Intel Xeon Quad-Core Intel Xeon Processor E3-1200 v3 Processor E3-1200 v3 Processor E3-1200 v3 Family Family Family Memory 4GB DDR3 ECC RAM 4GB DDR3 ECC RAM 4GB DDR3 ECC RAM Flash 512MB (USB DOM) 512MB (USB DOM) 512MB (USB DOM) CPU replaceable...
  • Page 12 System TVS-EC2480U-SAS-RP TVS-EC1580MU-SAS-RP Quad-Core Intel Xeon Processor Quad-Core Intel Xeon Processor E3-1200 v3 Family E3-1200 v3 Family Memory 16GB DDR3 RAM 16GB DDR3 RAM Flash 512MB (USB DOM) 512MB (USB DOM) CPU replaceable Memory replaceable Number of LONG-DIMM slots Number of hard 15 (3.5’’x 9, 2.5’’x6) drive slots Number of PCIe...
  • Page 13 System TDS-16489U-SB2 TDS-16489U-SB3  Intel® Xeon® 8-core Processor  Intel® Xeon® 8-core Processor E5-2630 v3 (20M Cache, 2.40 E5-2630 v3 (20M Cache, 2.40 GHz) GHz) Memory 128GB DDR4 RAM RDIMM 256 GB DDR4 RAM RDIMM Flash 512MB (USB DOM) 512MB (USB DOM) CPU replaceable Memory replaceable...
  • Page 14: Chapter 2. Power Button And Reset Button Behavior

    LCD panel password: (blank)*  VLAN will be disabled.  Service binding: All the NAS services run on all available network interfaces.  *This feature is only provided by the NAS models with LCD panels. Please visit http://www.qnap.com for details.
  • Page 15 Advanced system reset (10 sec) Press the reset button for 10 seconds; you will hear two beeps at the third and the tenth seconds. The NAS will reset all the system settings to default as it does by web-based system reset in “Control Panel” > “System Settings” > “Backup / Restore” > “Restore to Factory Default”...
  • Page 16: Chapter 3. Usb One Touch Copy

    Chapter 3. USB One Touch Copy This feature is only provided by the NAS models with a USB One Touch Copy button. Please visit http://www.qnap.com for details. Number of seconds (press the one touch copy button System to trigger data copy) All NAS models 0.5 sec...
  • Page 17: Chapter 4. Led And Alarm Buzzer Specifications

    Chapter 4. LED and Alarm Buzzer Specifications The LED indicators of the NAS indicate the system status and information. When the NAS is turned on, check the following items to make sure the system status is normal. Note that the following LED information is applicable only when users have properly installed the hard drive, and connected the NAS to the network and the power supply.
  • Page 18 Color LED Status Description Flashes The NAS is connected to the network. orange The 10GbE network expansion card is Green installed. 10 GbE Green No 10GbE network expansion card is installed. Flashes red The NAS is being accessed from the network. Red/ A hard drive read/write error occurs.
  • Page 19 Beep alarm: All NAS models The beep alarm can be disabled in “Control Panel” > “System Settings” > “Hardware”. Beep sound Number of Times Description The NAS is starting up. The NAS is being shut down (software shutdown). Short beep (0.5 sec) The user presses the reset button to reset the NAS.
  • Page 20: Chapter 5. Upgrade Memory On Qnap Turbo Nas (Ram Module Installation)

     could result in injury to human body or death. QNAP provides RAM module (optional purchase) for users to upgrade the memory of the NAS. Insert an extra RAM module on the motherboard of the NAS to upgrade the memory.
  • Page 21 Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. Before installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground. Loosen the 2 screws on the rear of the NAS as shown in the illustration.
  • Page 22 Release the ejector clips gently by pulling them out of the sides of the RAM slot. Grasp the edge of the RAM module. Align the notch on the gold edge of the RAM module with the notch in the RAM slot. Insert the RAM module to the RAM slot until it cannot go any further.
  • Page 23: Tds-16489U

    TDS-16489U Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. Before installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground. Loosen the 2 screws on the rear of the NAS as shown in the illustration.
  • Page 24 Release the ejector clips gently by pulling them out of the sides of the RAM slot. Grasp the edge of the RAM module. Align the notch on the gold edge of the RAM module with the notch in the RAM slot. Insert the RAM module to the RAM slot until it cannot go any further.
  • Page 25: Ts-Ec880 Pro, Ts-Ec1080 Pro

    TS-EC880 Pro, TS-EC1080 Pro Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other...
  • Page 26 connectors or cables from the NAS. Before installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground. Loosen the seven screws on the rear of the NAS. Remove the case cover of the NAS gently.
  • Page 27 Release the ejector clips gently by pulling them out of the sides of the RAM slot. Grasp the edge of the RAM module. Align the notch on the gold edge of the RAM module with the notch in the RAM slot. Insert the RAM module to the RAM slot until it cannot go any further.
  • Page 28 Installed on the NAS enclosure, locking rear of the seven screws NAS.
  • Page 29: Chapter 6. Network Expansion Card Installation

    Chapter 6. Network Expansion Card Installation Warning: The following instructions should only be performed by an authorized and trained  technician. Strictly adhere to the instructions to install a network expansion card on the NAS.  Failure to do so could result in injury to human body or death. The TS-x80 series provides expansion slots for network expansion.
  • Page 30 Network Expansion Card Compatibility Bracket A (X520-T2) Intel® Ethernet Server Adapter X520-T2 (E10G42B) Bracket B Intel® Ethernet Server Adapter X520-SR2 (E10G42BFSR) (X520-SR2/X520-DA2) Intel® Ethernet Server Adapter X520-DA2 (E10G42BTDA) Bracket C (Emulex) 1. Emulex OneConnect 10GbE Network Adapters, SFP+ Direct attach copper (OCe11102-NX) 2.
  • Page 31 Loosen the screws and remove the expansion slot cover. Grasp the edge of the network expansion card. Align the notch on the gold edge of the card with the notch in the PCIe slot. Insert the network expansion card to the PCIe slot until it cannot go any further.
  • Page 32: Ts-Ec2480U-Rp, Ts-Ec1680U-Rp, Ts-Ec1280U-Rp, Ts-Ec880U-Rp, Tvs-Ec2480U-Sas-Rp, Tvs-Ec1680U-Sas-Rp, Tvs-Ec1580Mu-Sas-Rp, Tvs-Ec1280U-Sas-Rp

    Fasten the screws. Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator. Go to “Control Panel” > “System Settings” >...
  • Page 33 Hold the handle pulled backwards to remove the Motherboard Drawer.
  • Page 34 Loosen the screw and remove the expansion slot cover. Insert the network expansion card to the PCIe slot until it cannot go any further. Then fasten the screw. Push back the Motherboard Drawer. Then fasten the screw. Connect the power adaptor and cables to the NAS. To check that the network expansion is recognized by the NAS, power up the NAS and login the web interface as an administrator.
  • Page 35: Tds-16489U

    TDS-16489U Turn off the NAS. Disconnect the power adaptor, network cable(s), and any other connectors or cables from the NAS. Before installing the network expansion card, put on an antistatic wrist strap to prevent electrostatic discharge. The crocodile clip should be connected to the ground. Loosen the 2 screws on the rear of the NAS as shown in the illustration.
  • Page 36 Loosen the screw and remove the expansion slot cover. Insert the network expansion card to the PCIe slot until it cannot go any further. Then fasten the screw. Push back the Motherboard Drawer. Then fasten the screw.
  • Page 37 Connect the power adaptor and cables to the NAS. To check that the network expansion is recognized by the NAS, power up the NAS and log in to the web interface as an administrator. Go to “Control Panel” > “System Settings”...
  • Page 38: Chapter 7. Install An Msata Flash Module To The Nas

    Chapter 7. Install an mSATA Flash module to the NAS. Warning: The following instructions should only be performed by an authorized and trained  technician. Strictly adhere to the instructions to install a mSATA module on the NAS. Failure to do ...
  • Page 39 Loosen the 2 screws on the rear of the NAS as shown in the illustration. Hold the handle and pull backwards to remove the Motherboard Drawer. Carefully grasp the edge of the mSATA Flash Module. Align the notch on the gold edge of the mSATA module with the notch in the mSATA slot.
  • Page 40 Insert the module fixing Return the Motherboard Drawer to its normal position. Connect the power adaptor and cables to the NAS.
  • Page 41: Ts-Ec880 Pro, Ts-Ec1080 Pro

    To check that the mSATA Flash Module is recognized by the NAS, power up the NAS and login to the web interface as an administrator. Go to “Control Panel” > “Storage Manager” > “Disk” and check the “Internal Cache Port”. TS-EC880 Pro, TS-EC1080 Pro Turn off the NAS.
  • Page 42 Remove the case cover of the NAS gently. Carefully grasp the edge of the mSATA Flash Module. Align the notch on the gold edge of the mSATA Flash Module with the notch in the mSATA slot. Insert the mSATA Flash Module to the mSATA slot until it cannot go any further.
  • Page 43 Close the case cover and fasten the screws. Connect the power adaptor and cables to the NAS. To check that the mSATA Flash Module is recognized by the NAS, power up the NAS and login to the web interface as an administrator. Go to “Control Panel” > “Storage Manager”...
  • Page 44: Chapter 8. Hot-Swap Hard Drives

    Chapter 8. Hot-swap Hard Drives The QNAP NAS is compatible with 2.5-inch/3.5-inch SATA hard drives from major hard drive brands. For the updated hard drive compatibility list, please visit http://www.qnap.com. Caution: QNAP disclaims any responsibility for product damage/malfunction or data ...
  • Page 45 3. Prepare a new hard drive to replace the failed one. The capacity of the new hard drive should be the same as or larger than the failed hard drive. 4. Unplug the failed drive from the NAS. Wait for about 20 seconds or until the server beeps twice.
  • Page 46: Chapter 9. Raid Recovery

    Chapter 9. RAID Recovery The QNAP NAS supports recovery of a failed RAID group from unintentional disconnection or removal of the hard drives from the system. Users can recover an inactive RAID 1, RAID 5, or RAID 6 group to degraded mode, or an inactive RAID 0 and JBOD configuration to normal.
  • Page 47 Standard QNAP RAID 5 Standard QNAP RAID 6 RAID 5 RAID 6 Degraded mode N-1 & N-2 N-1 & N-2 Read only N-1, bad blocks N-2, bad blocks protection (for found in the found in the immediate data surviving drives of surviving drives of backup &...
  • Page 48: Chapter 10. Use The Lcd Panel

    Chapter 10. Use the LCD Panel This feature is only provided by the NAS models with LCD panels. Please visit http://www.qnap.com for details. The NAS provides a handy LCD panel for users to perform disk configuration and view the system information.
  • Page 49 volume can be accessed. Users can create share folders and upload files to the folders on the NAS. In the meantime, to make sure the stripes and blocks in all the RAID component devices are ready, the NAS will execute RAID synchronization and the progress will be shown on “Storage Manager”...
  • Page 50 1. TCP/IP The following options are available: LAN1 IP Address  LAN1 Subnet Mask  LAN1 Gateway  LAN 1 PRI. DNS  LAN 1 SEC. DNS  Enter Network Settings  Network Settings – DHCP  Network Settings – Static IP* ...
  • Page 51 RAID 5 (S) RAID 5 re-synchronizing RAID 5 (U) RAID 5 is unmounted RAID 5 (X) RAID 5 non-activated 4. System This section shows the system temperature and the rotation speed of the system fan. ° ° 5. Shut down Use this option to turn off the NAS.
  • Page 52 System Message Description Sys. Fan Failed The system fan fails Sys. Overheat The system overheats HDD Overheat The hard drive overheats CPU Overheat The CPU overheats Network Lost Both LAN 1 and LAN 2 are disconnected in failover or load-balancing mode LAN1 Lost LAN 1 is disconnected LAN2 Lost...
  • Page 53: Chapter 11. Install Power Supply Unit

    Chapter 11. Install Power Supply Unit Note: The following instructions should only be performed by an authorized and trained technician. To replace a failed power supply unit on the TS-EC2480U-RP, TS-EC1680U-RP, TS-EC1280U-RP, TS-EC880U-RP TVS-EC2480U-SAS-RP, TVS-EC1680U-SAS-RP, TVS-EC1580MU-SAS-RP, TVS-EC1280U-SAS-RP TDS-16489UTurbo NAS, follow the steps below.
  • Page 54 Unplug the failed power supply. Plug in a new power supply to the NAS. Turn on the NAS. Connect the power adaptor and cables to the NAS.
  • Page 55 Enable warning alert for redundant power supply on the web-based interface: If two power supply units (PSU) have been installed on the NAS and connected to the power sockets, both PSU will supply the power to the NAS (applied to 1U and 2U models). Users can enable redundant power supply mode in “Control Panel”...
  • Page 56: Technical Support

    Technical Support QNAP provides dedicated online support and customer service via instant messenger. Online Support: http://www.qnap.com Forum: http://forum.qnap.com Technical Support in the USA and Canada: Online Support: http://qnap.com/support TEL: +1-909-595-2782 #3 Address: 168 University Parkway, Pomona CA 91768 Service Hours: 06:00-18:00 (GMT- 08:00 Pacific Time, Monday to Friday)
  • Page 57: Appendix A. Product Compliance Class

    Appendix A. Product Compliance Class NAS Models TS-EC2480U-RP Class A Class A TS-EC1680U-RP Class A Class A TS-EC1280U-RP Class A Class A TS-EC880U-RP Class A Class A TS-EC1080 Pro Class B Class B TS-EC880 Pro Class B Class B TVS-EC2480U-SAS-RP Class A Class A TVS-EC1680U-SAS-RP...
  • Page 58: Gnu General Public License

    GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works.
  • Page 59 For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free software. For both users' and authors' sake, the GPL requires that modified versions be marked as changed, so that their problems will not be attributed erroneously to authors of previous versions.
  • Page 60 To “propagate” a work means to do anything with it that, without permission, would make you directly or secondarily liable for infringement under applicable copyright law, except executing it on a computer or modifying a private copy. Propagation includes copying, distribution (with or without modification), making available to the public, and in some countries other activities as well.
  • Page 61 the work, including scripts to control those activities. However, it does not include the work's System Libraries, or general-purpose tools or generally available free programs which are used unmodified in performing those activities but which are not part of the work. For example, Corresponding Source includes interface definition files associated with source files for the work, and the source code for shared libraries and dynamically linked subprograms that the work is specifically designed to require, such as by intimate data...
  • Page 62 When you convey a covered work, you waive any legal power to forbid circumvention of technological measures to the extent such circumvention is effected by exercising rights under this License with respect to the covered work, and you disclaim any intention to limit operation or modification of the work as a means of enforcing, against the work's users, your or third parties' legal rights to forbid circumvention of technological measures.
  • Page 63 to form a larger program, in or on a volume of a storage or distribution medium, is called an “aggregate” if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation's users beyond what the individual works permit. Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate.
  • Page 64 Corresponding Source as a System Library, need not be included in conveying the object code work. A “User Product” is either (1) a “consumer product”, which means any tangible personal property which is normally used for personal, family, or household purposes, or (2) anything designed or sold for incorporation into a dwelling.
  • Page 65 section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying. 7. Additional Terms. “Additional permissions” are terms that supplement the terms of this License by making exceptions from one or more of its conditions.
  • Page 66 meaning of section 10. If the Program as you received it, or any part of it, contains a notice stating that it is governed by this License along with a term that is a further restriction, you may remove that term. If a license document contains a further restriction but permits relicensing or conveying under this License, you may add to a covered work material governed by the terms of that license document, provided that the further restriction does not survive such relicensing or conveying.
  • Page 67 Ancillary propagation of a covered work occurring solely as a consequence of using peer-to-peer transmission to receive a copy likewise does not require acceptance. However, nothing other than this License grants you permission to propagate or modify any covered work. These actions infringe copyright if you do not accept this License. Therefore, by modifying or propagating a covered work, you indicate your acceptance of this License to do so.
  • Page 68 License. Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the contributor's essential patent claims, to make, use, sell, offer for sale, import and otherwise run, modify and propagate the contents of its contributor version. In the following three paragraphs, a “patent license” is any express agreement or commitment, however denominated, not to enforce a patent (such as an express permission to practice a patent or covenant not to sue for patent infringement).
  • Page 69 contain the covered work, unless you entered into that arrangement, or that patent license was granted, prior to 28 March 2007. Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law.
  • Page 70 Public License can be used, that proxy's public statement of acceptance of a version permanently authorizes you to choose that version for the Program. Later license versions may give you additional or different permissions. However, no additional obligations are imposed on any author or copyright holder as a result of your choosing to follow a later version.

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