Paper Jam Problems; Paper Ejection Problems; Solving Problems Printing From A Computer - Epson WF-M21000 User Manual

Paper Jam Problems

Paper Ejection Problems

Solving Problems Printing from a Computer

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Related references
Automatic Document Feeder (ADF) Specifications
Related tasks
Cleaning the Automatic Document Feeder
Placing Originals in the Automatic Document Feeder
If a paper jam occurs in the product, a message appears on the LCD screen. Follow the on-screen
instructions to locate the paper jam and remove the paper.
Caution: Never touch the buttons on the control panel while your hand is inside the product. If the
product starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid
injury. Remove the jammed paper carefully or you may damage the product.
Caution: When using the optional hole punch unit with the optional staple or booklet finisher, adjust the
printed area so it does not overlap with the holes being punched. You should also set the binding margin
so that it is not printed at the hole punch position. Punching holes over any printed area may cause hole
punch failure or a paper jam.
Parent topic: Solving Paper Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Select the correct paper size when you reprint.
• If paper falls from the output tray, extend the paper stopper.
• If paper falls after printing from the paper tray, extend the paper stopper or place a box to make sure
the paper does not touch the floor.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select
the correct paper type setting when you reprint.
Parent topic: Solving Paper Problems
Check these sections if you have problems while printing from your computer.
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