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Related references
Paper Jam Problems Inside the Product
Paper Jams in the Automatic Document Feeder
Paper Specifications
Paper Loading Capacity
Related tasks
Cleaning the Paper Guide
Cleaning Your Product
Related topics
Loading Paper
Originals Do Not Feed From the Automatic Document Feeder
If your originals do not feed when placed in the ADF, try these solutions:
• Make sure the size, weight, and number of your originals are supported by the ADF.
• Make sure the originals are loaded correctly.
• Make sure the document is not curled or creased.
• Try cleaning the inside of the ADF.
• Do not load originals above the arrow mark on the ADF edge guide.
Parent topic:
Paper Jam Problems Inside the Product
If you see a message that paper has jammed inside the product, follow the steps here.
Solving Paper Problems
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