Printing Problems; Startup Problems - HP Pavilion XF315 Reference Manual

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Troubleshooting and Maintenance
Troubleshooting Techniques

Printing problems

You can solve most printing problems by using the printing troubleshooter in Windows
Help and Support.
If a printer doesn't print
• Check for printer errors.
• Make sure the printer is on and has paper in it.
• Make sure you are using the correct printer cable or cable adapter, and that the cable
is securely connected at both ends.
If the left edge of the printed output is missing
• Certain applications may not work properly with 600-dpi printers. If you're using such
a printer, try selecting a compatible printer driver for a 300-dpi printer. For example,
if you were using a 600-dpi HP LaserJet printer, you might try using the
HP LaserJet IIIsi driver (300 dpi).

Startup problems

If the notebook doesn't respond when you turn it on
• Don't use the touch pad while the notebook is starting up or resuming from standby or
hibernation.
• Connect the AC adapter.
• Reset the notebook by using a pin or straightened paper clip to press the system-off
switch on the bottom of the notebook. Then press the power button to turn the
notebook on.
• If the notebook still doesn't respond, remove the battery and AC adapter, and remove
any PC card. Then reset the notebook using the system-off switch on the bottom of the
notebook, replace the battery and connect the AC adapter, and turn on the notebook
by pressing the power button.
• If you still get no response, call HP for assistance.
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