Parallel And Usb Problems - HP Pavilion XF315 Reference Manual

Parallel and USB problems

If a USB mouse doesn't work
• Make sure you followed the manufacturer's installation instructions completely and
have installed the mouse properly. If not, repeat the procedure.
• Make sure the mouse is securely connected to the USB port.
• Put the notebook on standby, then resume.
• Restart the notebook.
• Check the mouse settings: click Start, Control Panel, Printers and Other Hardware,
Mouse.
• Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Ports (COM & LPT).
If a USB modem doesn't work properly
• See "Modem problems" on page 89.
• Make sure the modem is securely connected to the USB port.
• Use the modem troubleshooter (under Networking problems) in Windows Help and
Support.
• Check the modem settings: click Start, Control Panel, Printers and Other Hardware,
Phone and Modem Options.
• Disable the notebook's internal modem:
1. Click Start, Control Panel, Performance and Maintenance, System.
2. On the Hardware tab, open the Device Manager.
3. Double-click Modem, then double-click the internal modem.
4. Select the option to disable the modem.
• Check the port settings: click Start, Control Panel, Performance and Maintenance,
System. On the hardware tab, open the Device Manager, then double-click Universal
Serial Bus controllers.
Troubleshooting and Maintenance
Troubleshooting Techniques
Reference Guide 93