Pc Card (Pcmcia) Problems - HP Pavilion XF315 Reference Manual

Troubleshooting and Maintenance
Troubleshooting Techniques
If the parallel port is not working
• Make sure the port connection is secure.
• Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Ports (COM & LPT).
• Test the port with the e-DiagTools diagnostics—see "Testing the Hardware" on
page 100.
If the USB port is not working
• Contact the vendor of the peripheral device—and the HP Notebook web site
(www.hp.com/notebooks)—for the latest versions of the USB drivers and the driver
for the device.
• Check the port settings in Control Panel: click Start, Control Panel, Performance and
Maintenance, System. On the Hardware tab, open the Device Manager, and double-
click Universal Serial Bus controllers.
• Test the USB port with the e-DiagTools diagnostics—see "Testing the Hardware" on
page 100.

PC card (PCMCIA) problems

If the notebook doesn't recognize a PC card
• Make sure the card is fully inserted in the bottom slot.
• Remove and reinsert the PC card.
• Restart the notebook.
• Check the HP Business Support web site (www.hp.com/go/bizsupport) for
information about installing certain PC cards.
• Make sure your notebook supports the PC card: check the HP Notebook web site
(www.hp.com/notebooks) for a list of approved and tested PC cards.
• Try the card in another computer to see whether the card functions properly.
• If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an
unused value: click Start, Control Panel, Performance and Maintenance, System. On
the Hardware tab, open the Device Manager, then view resources by type.
94 Reference Guide