Compaq commercial notebook docking solutions: theft deterrence features (5 pages)
Summary of Contents for Compaq Armada e500s
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Compaq ArmadaStation EM Maintenance and Service Guide...
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Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright.
preface SING UIDE This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq ArmadaStation EM. Compaq Computer Corporation reserves the right to make changes to the Compaq ArmadaStation EM without notice. Symbols The following words and symbols mark special messages throughout this guide: WARNING: Text set off in this manner indicates that failure to follow directions in the...
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Serial Number When requesting information or ordering spare parts, provide the ArmadaStation EM serial number. The serial number is located on the right side underneath the connector cover. Locating Additional Information The following documentation is available to support the ArmadaStation EM: Compaq ArmadaStation EM documentation set Service training guides Compaq Service Advisories and Bulletins...
chapter RODUCT ESCRIPTION 1.1 ArmadaStation EM Features The Compaq ArmadaStation EM provides fully integrated desktop capabilities for the Compaq Armada E and M Series of Personal Computers. The ArmadaStation EM eliminates the need to disconnect external devices when you remove the computer. NOTE: The Armada M300 computer requires the Mobile Expansion Unit (MEU) to be used in the ArmadaStation EM.
The ArmadaStation EM provides two integrated MultiBays, an industry-standard half-height bay, integrated stereo speakers, computer I/O port replication, motorized docking, and one full-sized and two half-sized 32-bit PCI slots. A monitor support cover capable of supporting up to 75 pounds (34 kilograms) also comes with the ArmadaStation EM.
1.2 ArmadaStation EM Components The external components on the front of the ArmadaStation EM are shown in Figure 1-2 and described in Table 1-2. Figure 1-2. ArmadaStation EM Front Components ArmadaStation EM Front Components Item Description Alignment guides Retaining latch Docking connector Top MultiBay Light Power/suspend light...
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Components on the right side of the ArmadaStation EM are shown in Figure 1-3 and described in Table 1-3. Figure 1-3. ArmadaStation EM Right Side Components ArmadaStation EM Right Side Components Item Description Computer eject button Volume control switch Stereo speaker/headphone jack Stereo line-in jack Microphone jack USB connectors (2)
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The components on the rear panel of the ArmadaStation EM are shown in Figure 1-4 and described in Table 1-4. Figure 1-4. ArmadaStation EM Rear Panel Components ArmadaStation EM Rear Panel Components Item Description Keyboard connector Mouse connector Serial connector Parallel connector External monitor connector Rear panel release latch...
Activity Lights The ArmadaStation EM has three activity lights. Top and Bottom MultiBay Activity Lights The top and bottom MultiBay activity lights are located on the front/right corner of the ArmadaStation EM. These lights turn on when information from a removable drive inserted in the ArmadaStation EM MultiBays is accessed.
Half-Height Bay The ArmadaStation EM features one standard half-height bay, which is located on the front of the ArmadaStation EM. The half-height bay supports any standard half-height drive or a half-height MultiBay adapter. Security Lock The ArmadaStation EM features a security lock that allows all computer and ArmadaStation EM resources (hard drives, diskette drives, CD-ROM drives, PCI expansion boards) to be secured to the system (computer and ArmadaStation EM).
chapter ROUBLESHOOTING This chapter contains troubleshooting information for the Compaq ArmadaStation EM. Information on how to identify and correct some common hardware, memory, and software problems is included. Troubleshooting information is covered on the following topics: Docking and undocking Expansion board Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.
Problems and Solutions Solving Docking and Undocking Problems Problem The computer will not undock from the ArmadaStation EM. The computer is not properly docked or will not dock. Problem Expansion board does not work. Expansion board is not recognized by the system. Troubleshooting Table 2-1 Probable Cause...
Solving External Keyboard Problems Problem Probable Cause External keyboard does not External keyboard may not be work. securely connected. Solving External Mouse Problems Problem Probable Cause External mouse does not External mouse may not be work. securely connected. Mouse driver is not loaded. External mouse was connected after the system was turned on.
Problem Screen is blank. Computer screen is blank and the image is on the external monitor. Display on the external monitor is distorted. Garbled characters on the computer screen or flashing computer display when connected to an external monitor. External monitor screen is distorted.
chapter LLUSTRATED ARTS This chapter provides an illustrated parts breakdown and a reference for spare part numbers for the Compaq ArmadaStation EM. 3.1 Serial Number Location When ordering parts or requesting information, provide the ArmadaStation EM serial number located on the right side of the expansion base (Figure 3-1). Figure 3-1.
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3.2 Compaq ArmadaStation EM Components Figure 3-2. Compaq ArmadaStation EM Components Illustrated Parts Catalog 3-2...
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Spare Parts: Compaq ArmadaStation EM Components Item Description Top cover Tray assembly Plastics Kit, includes: Connector cover MultiBay buttons (not illustrated) Power supply Mechanism assembly MultiBay Option Cable Kit, includes: Hard drive cable Diskette drive cable CD-ROM drive/audio cable Hard drive cable (7”; not illustrated) Drive power cable (not illustrated) Backplane Left speaker...
chapter EMOVAL AND RELIMINARIES This chapter provides general service information for the Compaq Expansion base. Adherence to the procedures and precautions described in this chapter is essential for proper service. 4.1 Electrostatic Discharge A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Generating Static Table 4-1 shows how different activities generate static electricity and at different electrostatic voltage levels. Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl trays Removing DIPS from Styrofoam Removing bubble pack from PCBs Packing PCBs in foam-lined box NOTE: 700 volts can degrade a product.
Preventing Damage to Drives To prevent static damage to drives, follow these precautions: Handle drives gently, using static-guarding techniques. Store drives in the hard drive carrying case. Do not use the MultiBay device carrying case. Avoid dropping drives from any height onto any surface. Handle drives on surfaces that have at least one inch of shock-proof foam.
Grounding Workstations To prevent static damage at the workstation, follow these precautions: Cover the workstation with approved static-dissipative material. Provide a wrist strap connected to the work surface and properly grounded tools and equipment. Use static-dissipative mats, heel straps, or air ionizers to provide added protection. Handle electrostatic sensitive components, parts, and assemblies by the case or PCB laminate.
Recommended Materials and Equipment Other materials and equipment that are recommended for use in preventing static electricity include: Antistatic tape Antistatic smocks, aprons, or sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cord of one megohm resistance Static-dissipative table or floor mats with hard tie to ground Field service kits Static awareness labels...
4.2 Service Considerations Listed below are some of the considerations that you should keep in mind during the disassembly and assembly of the Compaq Expansion Base. Tool and Software Requirements The following tools are needed to service the Compaq Expansion Base: Phillips screwdriver (for bezel cage removal) Torx T-10 screwdriver (for tray, top cover, left speaker, control bay, control panel, and mechanism assembly removal procedures)
Cables and Connectors Cables must be handled with extreme care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced.
chapter EMOVAL AND ROCEDURES This chapter presents the removal and replacement procedures for the Compaq ArmadaStation EM. 5.1 Serial Number The serial number should be reported to Compaq when requesting information or ordering spare parts. The serial number is located on the right side of the ArmadaStation EM, beneath the connector cover (Figure 5-1).
5.2 Disassembly Sequence Chart Use the chart below to determine the section number and disassembly sequence for removing components from the Compaq ArmadaStation EM. 5.3 Preparing the Expansion Base for Disassembly 5.4 External Components Expansion Base Feet Tray 5.5 Connector Cover 5.6 Rear Bezel 5.7 PCI Expansion Boards 5.8 Top Cover...
5.3 Preparing the Expansion Base for Disassembly 1. Turn the expansion base keylock counterclockwise to unlock it. 2. Undock the computer from the expansion base. 3. Turn off the expansion base. 4. Disconnect the power cord from the wall outlet (Figure 5-3).
5.4 External Components This section describes the removal and replacement procedures that do not require access to the internal components of the expansion base. This includes: Expansion base feet Tray Expansion Base Feet The feet for the expansion base are adhesive-backed rubber pads. Install the feet by removing the protective covering from the adhesive back and placing the feet in their positions on the bottom of the expansion base (Figure 5-4).
Tray The tray is used to align the computer on the expansion base. The left side of the computer should be aligned with the left side of the tray when docking the computer. 1. Prepare the expansion base for disassembly (Section 5.3). 2.
5.5 Connector Cover 1. Prepare the expansion base for disassembly (Section 5.3). 2. Position the expansion base so the rear bezel faces forward. 3. Slide the connector cover to the left and remove it (Figure 5-6). Figure 5-6. Removing the Connector Cover Reverse the removal procedure described above to install the connector cover.
5.6 Rear Bezel 1. Prepare the expansion base for disassembly (Section 5.3). 2. Remove the connector cover (Section 5.5). 3. Slide the rear bezel release latch to the left (Figure 5-7). 4. Swing the bottom edge of the rear bezel forward and up until it disengages Figure 5-7.
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NOTE: Once the rear bezel has been removed, the manual release lever is accessible (Figure 5-8). When this lever is moved to the right, the mechanism assembly, which secures the computer when it is docked in the expansion base, releases and allows the computer to be manually undocked.
5.7 PCI Expansion Boards The expansion base provides three slots for 32- or 64-bit PCI expansion boards. The expansion base supports half-sized expansion boards in slots , expansion board can be installed in slot Figure 5-9. Locating the Expansion Slots For additional information, consult the documentation included with the expansion boards.
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4. Remove the screw (Figure 5-10). NOTE: Retain the expansion slot cover and screw. They will be needed if the expansion board is removed from the expansion base. 5. Remove the expansion slot cover . Figure 5-10. Removing the Expansion Slot Cover 5-10 Removal and Replacement Procedures that secures the expansion slot cover to the base cover...
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6. Align the bracket on the left side of the expansion board on the left side of the expansion base 7. Push the expansion board into the expansion slot until the connector is seated. 8. Secure the expansion board to the base cover by installing the screw Step 4.
5.8 Top Cover 1. Prepare the expansion base for disassembly (Section 5.3). 2. Remove the tray (Section 5.4). 3. Remove the connector cover (Section 5.5). 4. Remove the rear bezel (Section 5.6). 5. Remove the five screws that secure the top cover to the base cover (Figure 5-12). Figure 5-12.
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6. Swing the top cover up and forward to remove it (Figure 5-13). Figure 5-13. Removing the Top Cover Reverse the removal procedure described above to install the top cover. Removal and Replacement Procedures 5-13...
5.9 Half-Height Bay The expansion base features one standard half-height bay, located on the left side of the expansion base. This bay supports any standard half-height drive, such as a diskette or hard drive. Installing a Half-Height Drive 1. Prepare the expansion base for disassembly (Section 5.3). 2.
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8. Remove the half-height bay blank bezel cover from the bezel cage (Figure 5-15). Figure 5-15. Removing the Half-Height Bay Blank Bezel Cover Removal and Replacement Procedures 5-15...
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9. If installed, remove the screws from the half-height drive to be installed (Figure 5-16). NOTE: The half-height drive should have two screws installed in each side. If these screws are missing, appropriate-sized screws must be obtained to secure the half-height drive to the bezel cage.
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10. Align the front cover of the half-height drive with the tab on the front of the bezel cage (Figure 5-17). NOTE: The bezel cage should be aligned so the “L” and “LEFT” indicators can be read when the half-height drive is installed in the expansion base left half-height bay.
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Refer to the following sections for information on attaching the appropriate cables to the connectors on the half-height drive and the expansion base. Refer to the documentation that came with the half-height drive for information about which expansion base connectors to use. 12.
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13. If a diskette drive is being installed, connect the diskette drive cable to the diskette drive connector (Figure 5-19). Figure 5-19. Connecting the Diskette Drive Cable Removal and Replacement Procedures 5-19...
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14. If a hard drive is being installed, connect the hard drive cable to the hard drive connector (Figure 5-20). Figure 5-20. Connecting the Hard Drive Cable 5-20 Removal and Replacement Procedures...
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15. If a CD- or DVD-ROM drive is being installed, connect the CD-ROM drive/audio cable to the connector (Figure 5-21). Figure 5-21. Connecting the CD-ROM Drive/Audio Cable Removal and Replacement Procedures 5-21...
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16. Insert the half-height drive assembly into the base cover 17. Install the three screws Figure 5-22. Installing a Half-Height Drive Reverse the installation procedure described above to remove a half-height drive. 5-22 Removal and Replacement Procedures that secure the bezel cage to the base cover. (Figure 5-22).
5.10 Left Speaker 1. Prepare the expansion base for disassembly (Section 5.3). 2. Remove the tray (Section 5.4). 3. Remove the rear bezel (Section 5.6). 4. Remove the top cover (Section 5.8). 5. Remove the bezel cage (Section 5.9). 6. Remove the three screws that secure the left speaker to the base assembly.
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5.11 MultiBay The MultiBay provides two MultiBays on the right side of the expansion base. These MultiBays support all MultiBay devices supported by the Compaq Armada Series of Personal Computers. 1. Prepare the expansion base for disassembly (Section 5.3). 2. Remove the tray (Section 5.4). 3.
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7. Remove the six screws base cover (Figure 5-25). NOTE: The screws removed in this step are two different sizes: four screws Torx T10 screws; the other two screws these screws in the correct locations when reinstalling the MultiBay. 8. Slide the MultiBay forward Figure 5-25.
5.12 Control Panel 1. Prepare the expansion base for disassembly (Section 5.3). 2. Remove the tray (Section 5.4). 3. Remove the connector cover (Section 5.5). 4. Remove the rear bezel (Section 5.6). 5. Remove the top cover (Section 5.8). 6. Remove the MultiBay (Section 5.11). 7.
5.13 Mechanism Assembly IMPORTANT: The mechanism assembly contains white lithium grease, which is used as a lubricant. The mechanism assembly is spared as a unit and should not be disassembled. 1. Prepare the expansion base for disassembly (Section 5.3). 2. Remove the tray (Section 5.4). 3.
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7. Remove the mechanism assembly by pressing down on the two square tabs on the mechanism assembly cover (Figure 5-28). Figure 5-28. Removing the Mechanism Assembly Reverse the removal procedure described above to install the mechanism assembly. 5-28 Removal and Replacement Procedures and pulling the assembly out of the backplane...
5.14 Power Supply CAUTION: Do not handle or carry the power supply by the wiring harness. This can cause damage to the power supply and wiring harness. 1. Prepare the expansion base for disassembly (Section 5.3). 2. Remove the tray (Section 5.4). 3.
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7. If a half-height device is installed in the half-height bay, disconnect the half height bay power supply cable from the half-height device (Figure 5-30). 8. Partially remove the power supply from the base cover. 9. Route the half-height bay power supply cable through the opening in the backplane .
5.15 Backplane 1. Prepare the expansion base for disassembly (Section 5.3). 2. Remove the tray (Section 5.4). 3. Remove the rear bezel (Section 5.6). 4. If installed, remove any PCI expansion boards (Section 5.7). 5. Remove the top cover (Section 5.8). 6.
chapter PECIFICATIONS Expansion Base Physical and Environmental Specifications Dimensions Height with monitor support cover Without monitor support cover Depth with monitor support cover Without monitor support cover Width Weight with monitor support cover without monitor support cover Power Supply (Input) Operating Voltage Operating Current Rated Voltage...
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The Expansion Base is designed in accordance with ANSI specifications (no. X3.131-1993, Rev 10h) and IEEE 802.3 specifications. NOTE: This product is designed for IT power systems with phase-to-phase voltage not exceeding 240Vrms minimum charge. Specifications...
appendix ONNECTOR This appendix contains the pin assignments for all external connectors. Connector Connector SSIGNMENTS Table A-1 Headphone Jack Signal Audio out Ground Table A-2 Microphone Jack Signal Audio in Ground Connector Pin Assignments A-1...
Signal Strobe Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 Acknowledge Busy Paper End Select External Keyboard/Mouse Connector Connector Signal Carrier Detect Receive Data Transmit Data Data Terminal Ready Ground...
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External Monitor Connector Signal Red Analog Green Analog Blue Analog Monitor ID Bit 2 Ground Ground Ground Ground Stereo Line-out Jack Connector Stereo Line-in Jack Connector Table A-6 Signal +5 Volt Supply Ground Monitor ID Bit 0 Monitor ID Bit 1 (SDA) Horizontal Sync Vertical Sync Monitor ID Bit 3 (SCL)
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Signal EBOXL AGND EBOXS1 AGND GREEN AGRD BLUE AGND VSYNC HSYNC DDC DAT DDC CLK INDEX RDATA TRK0 WDATA WGATE STEP POWER ON SYS RESET DSKCHG +5 V (VDD) AUGND XA2/L IN XA3/R IN MID0/MIC IN AUGND XA0/L OUT XSD/MIC SN Connector Pin Assignments Table A-13 Docking Connector...
Table A-13 Continued Signal PDATA6 LD14 PDATA7 LD15 ERROR LCLK RXD1 LVREQ TXD1 LCREQ RTS1 LEN CTS1 LIIC CLK DTR1 LIIC DAT DSR1 EX DCD1 EX 12C DATA 12C CLK HDSEL WPROT EBOXS2 /GND ERDY EBOXL /GND FLUSHREQ MEMACK PS2 VCC SERIRQ PS2 CLK EXPREQ...
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Table A-13 Continued Signal VBATT AD[23] AD[21] AD[19] AD[17] AD[14] AD[12] AD[10] AD[08] AD[07] AD[05] AD[03] AD[01] Connector Pin Assignments Signal CBE3 CBE2 IRDY DEVSEL LOCK OERR SERR RSVD3 M 12C CLK M 12C DATA M RING MGND M DXTN M DXTP MSTRBAT...
appendix OWER 3-Conductor Power Cord Set The wide range input feature of the Compaq ArmadaStation and Armada MiniStation permit them to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord sets received with the ArmadaStation and Armada MiniStation meet the requirements for use in the country where the equipment is purchased.
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Country-Specific Requirements 3-Conductor Power Cord Set Requirements—By Country Country Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway Sweden Switzerland United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size.