Grandstream Networks GXV3380 Administration Manual
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Grandstream Networks GXV3380 Administration Manual

Ip multimedia phone for android
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Grandstream Networks, Inc.
GXV3380
TM
IP Multimedia Phone for Android
Administration Guide

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Summary of Contents for Grandstream Networks GXV3380

  • Page 1 Grandstream Networks, Inc. GXV3380 IP Multimedia Phone for Android Administration Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.

  • Page 3: Fcc Statement

    Caution Any changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 4: Ce Declaration Of Conformity

    Bluetooth EDR 2Mbps: 802.11g/n: OFDM (BPSK / π/4-DQPSK QPSK / 16QAM / 64 QAM) Bluetooth EDR 3Mbps: 8DPSK Operation temperature 0 °C ~ +40 °C Storage temperature -10 °C ~ +60 °C P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 5 20 cm between the radiator and your body. CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment GXV3380 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.grandstream.com/support/resources/...
  • Page 6 Frequency EIRP Power (dBm) Wi-Fi 2.4G 2.4~2.4835GHZ 18.70 5.15~5.25GHz 22.06 Wi-Fi 5G 5.25~5.35GHz 19.21 5.47~5.725GHz 18.24 Bluetooth Bluetooth version EIRP Power (dBm) 12.14 8.42 The power adapter is a power-off device. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 7: Gnu Gpl Information

    GNU GPL INFORMATION GXV3380 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 8: Table Of Contents

    Firmware Version 1.0.1.19........................14 Firmware Version 1.0.1.14........................14 WELCOME ........................15 PRODUCT OVERVIEW ....................16 Feature Highlights ..........................16 GXV3380 Technical Specifications ..................... 16 GETTING STARTED ..................... 19 Equipment Packaging ........................19 GXV3380 Phone Setup ........................20 Using the Phone Stand ........................20 Using the Slots for Wall Mounting ....................
  • Page 9 Status ..............................35 Account Status ..........................35 Network Status ..........................36 System Info ............................ 36 Storage Status..........................36 GXV3380 WEB GUI SETTINGS ................... 37 Status Page Definitions ........................37 Status/Account Status ........................37 Status/Network Status ........................37 Status/System Info ......................... 38 Account Page Definitions ........................
  • Page 10 Value-added Service/Value-added Service (0/10) ................90 Value-added Service/Broadsoft Settings ..................91 Value-added Service/Broadsoft Directories ..................92 Value-added Service/BroadSoft IM&P ..................... 93 UPGRADING AND PROVISIONING................95 Upgrade and Provisioning Configuration .................... 95 P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 11 Restore to Factory Default via LCD Menu................... 99 Restore to Factory Default via the Web GUI ..................99 Restore to Factory Default via Hard Keys ..................100 SAFE MODE ....................... 101 EXPERIENCING THE GXV3380 APPLICATION PHONE .......... 102 P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 12 Figure 11: Upload Firmware File to Update .................... 97 Figure 12: GXV3380 LCD - Confirm Factory Reset ................99 Figure 13: GXV3380 Web GUI - Factory Reset ..................100 Figure 14: GXV3380 Web GUI - Confirm Factory Reset ............... 100 P a g e GXV3380 Administration Guide...

  • Page 13: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GXV3380 via phone's LCD menu and web UI menu to fully manipulate phone's features. The intended audiences of this document are VoIP administrators. To learn the basic functions of GXV3380, please visit http://www.grandstream.com/support...

  • Page 14: Change Log

    CHANGE LOG This section documents significant changes from previous versions of administration guide for GXV3380. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.1.19 ...

  • Page 15: Welcome

    WELCOME The GXV3380 IP Video Phone for Android combines a 16-line IP video phone with a multi-platform video collaboration solution and the functionality of an Android tablet to offer an all-in-one communications solution. The IP video phone delivers a powerful experience through its 8-inch 1280x800 capacitive touch screen, 2 megapixel camera, dual microphones, and support for HD audio and video.

  • Page 16: Product Overview

    GXV3380 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the phone GXV3380. Table 2: GXV3380 Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A...
  • Page 17 Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based authentication, Security 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.1x media access control, Kensington Security Slot (Kensington Lock) support P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 18 Humidity: 10% to 90% Non-condensing Humidity Package Content GXV3380 phone, handset with cord, base stand, universal power supply, network cable, screen cleaning cloth, quick installation guide, brochure, GPL license Compliance FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter); Part68 (HAC)

  • Page 19: Getting Started

    GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GXV3380. Equipment Packaging Table 3: Equipment Packaging GXV3380  1 x GXV3380 Main Case. ...

  • Page 20: Gxv3380 Phone Setup

    Using the Phone Stand The GXV3380 has a built-in phone stand. To use it, pull out the phone stand handle on the back of the phone. Adjust the angle as preferred and make sure the phone stands still on the desktop.

  • Page 21: Connecting The Gxv3380

    Figure 4: GXV3380 Phone Setup – Wall Mount Connecting the GXV3380 To setup your GXV3380, please follow the steps below: 1. Connect the handset and main phone case with the phone cord; 2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable;...

  • Page 22: Figure 5: Gxv3380 Back / Side View

    Note: USB, HDMI-in and HDMI-out will be disabled when using PoE, and enable if using power supply or PoE+ Figure 5: GXV3380 Back / Side View P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 23: Gxv3380 Lcd Settings

    GXV3380 LCD SETTINGS The GXV3380 LCD MENU provides an easy access to the settings on the phone. Some of the settings from Web GUI could be configured via the LCD as well. The following table shows the LCD setting menu options.

  • Page 24: Access Lcd Settings

    Swipe down from the top of the home screen to open the notifications panel and hit the Settings icon in the top right corner. Figure 6: GXV3380 System Settings Features In this menu, users can configure different features related to each account of the active accounts: ...
  • Page 25 “Line Seize Timeout” is the line-seize event expiration timer.  Bluetooth Bluetooth: Tap on "Bluetooth" to turn on/off Bluetooth connection. By default, it's turned off. Enable handsfree mode: Tap on “Enable handsfree mode” to activate it. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 26: Network

    Show received files: Shows the Transfer history of Bluetooth files Additional Settings: This menu is available only when the Bluetooth is enabled:  Device Name. Tap to change the name of the GXV3380, which is displayed on other Bluetooth devices when discovered. By default, it's "GXV3380_XXXXXX" where “XXXXXX”...

  • Page 27: Wi-Fi

    LLDP Turn on/off LLDP on the GXV3380. If turned on, the phone will be able to discover the LAN polices as set up in the switch side to obtain network settings such as VLAN tag, Layer 2 QoS 802.1p priority and Layer 3 QoS in a plug-and-play manner.

  • Page 28: Proxy Settings

    Tethering & Portable Hotspot The GXV3380 can serve as a Wi-Fi access point for other devices to provide wireless access to the network if the Portable Wi-Fi hotspot is turned on. 1. Turn on hotspot by tapping on "Portable Wi-Fi hotspot". Icon will show on the top status bar.

  • Page 29: Basic

    3. On the other device that needs Wi-Fi access, turn on Wi-Fi, look for the SSID of the GXV3380 hotspot and enter authentication information to get connected. Figure 7: GXV3380 Wi-Fi Hotspot Basic Sound Use the Voice settings to configure the phone's sound mode, volume, ring tone and notification tone.

  • Page 30: Language & Keyboard

     Keyboard shortcuts helper: Display available shortcuts.  Text-to-speech Settings. Preferred engine. Select the engine type. The default engine is Pico TTS. General: Speech Rate. Adjust the speech rate. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 31: Date & Time

     Set time. Set the time on the GXV3380 manually.  Select time zone. Select the time zone for the GXV3380.  Use 24-hour format. Check/uncheck to display the time using 24-hour time format or not. For example, in 24-hour format, 13:00 will be displayed instead of 1:00 p.m.

  • Page 32: Peripherals

    Depending on the app, it may also include options for managing the application's data, forcing the application to stop, and disabling the application. Usually the options are: P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 33: Default Application

    Opening Links. Select which application to use as default when clicking on a web link (browser); when opening a picture (gallery) or when opening a music file (music).  Assist & Voice Input. Select a default application if previously installed. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 34: Notification Center

    This page allows to initiate upgrade process by checking if a new firmware is available in the configured firmware server path, and then upgrading if available. Users can press Settings to configure Firmware/Provisioning settings directly from the phone’s LCD. Following settings can be configured from this screen: P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 35: Syslog

    System log protocol: Select the protocol of syslog (UDP or SSL/TLS).  Syslog server address: The URL/IP address for the syslog server. If the GXV3380 has network connection, the phone will send the syslog packets to this server address. ...

  • Page 36: Network Status

    This page displays Network status including IPv4/v6 address, subnet mask, gateway, DNS server… System Info This page shows system info including Total Memory, Available Memory, Android Version, System Version, Hardware version, CPU temperature… Storage Status This page shows device storage status. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 37: Gxv3380 Web Gui Settings

    GXV3380 WEB GUI SETTINGS The GXV3380 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the application phone through a Web browser such as Microsoft’s IE, Mozilla Firefox, Google Chrome and etc. Status Page Definitions...

  • Page 38: Status/System Info

    The kernel version. System Up Time System up time since the last reboot. Account Page Definitions GXV3380 has 16 lines that can be configured to accommodate 16 independent SIP accounts. Each account has an individual configuration page. Account/SIP/General Settings Account Registration Account Active Indicates whether the account is active.
  • Page 39 UP again, the phone will switch over to this one. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 40 Adds the Proxy-Required header in the SIP message. It is used to indicate proxy-sensitive features that must be supported by the proxy. Do not configure this parameter unless this feature is supported on the SIP server. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 41: Account/Sip/Sip Settings

    Configures the time interval when the phone sends OPTIONS message to Interval (s) SIP server. The default setting is 30 seconds, which means the phone will send an OPTIONS message to the server every 30 seconds. The default range is 1-64800. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 42 Configures the phone system to subscribe voice message service. If it is set to "Yes", the phone system will periodically send SIP SUBSCRIBE message for Message Waiting Indication service. GXV3380 phone system supports both synchronized and non-synchronized MWI. The default setting is "No".
  • Page 43 (in seconds) where the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default setting is 180. The valid range is from 90 to 64800. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 44 Sets the SIP message type for refresh the session. If it is set to “Yes”, the Force INVITE Session Timer will be refreshed by using the SIP INVITE message. Otherwise, the phone system will use the SIP UPDATE or SIP OPTIONS message. Default is "No". P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 45: Account/Sip/Codec Settings

    Configures the RTP payload type that indicates the transmitted packet contains DTMF digits. Valid range is from 96 to 126. Default value is 101. Jitter Buffer Type Selects either Fixed or Adaptive based on network conditions. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 46 If the other party does not support negotiation, then the Non-interleaved mode will be used for video encoding by default. The default setting is "Non-Interleaved Mode". P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 47 Standard: use AS format in session level; use TIAS format in media level  Media Level: use AS format in media level.  Session Level: use AS format in session level. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 48 SRTP uses encryption and authentication to minimize the risk of denial of service. (DoS). If the server allows to use both RTP and SRTP, it should be configured as “Enabled but not forced”. The default setting is “Disable”. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 49: Account/Sip/Call Settings

    Users can select “Yes” to establish video or “No” to reject the request.  “Accept”: Video request will be accepted automatically, and video will be established.  “Deny”: Video request will be rejected automatically. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 50 Video Layout Defines whether to enter full screen when incoming video call is answered.  "Fullscreen": GXV3380 will show the remote video feed in full screen.  "Only display Remote Screen": GXV3380 only displays the remote screen in full screen mode.
  • Page 51 Account Widget on the phone. Ring Timeout (s) Defines the expiration timer (in seconds) for the rings with no answer. The default setting is 60. The valid range is from 10 to 300. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 52 Configures the dial plan to establish the expected number and pattern of digits for a telephone number. This parameter configures the allowed dial- plan for the phone. Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d,+ P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 53 7 numbers and 1617 area code will be added automatically  1[2-9]xx[2-9]xxxxxx |- allow dialing to any US/Canada Number with 11 digits length  011[2-9]x. – allow international calls starting with 011 P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 54 : only 2-digit number; [345]xx: 3-digit number with the leading digit of 3, 4 or 5; [6-9]xx: 3-digit number with the leading digit from 6 to 9.  Alert Info text P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 55: Account/Sip/Advanced Settings

    Configures the phone system to authenticate the SIP INVITE message INVITE from the remote party. If set to "Yes", the phone will challenge the incoming INVITE for authentication with SIP 401 Unauthorized response. The default setting is "No". P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 56 The parameters used are the ones configured at [Download Contacts]. The authentication can be done either using admin credentials (if no SIP account is configured) or using SIP account credentials. The default setting is “Yes”. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 57: Phone Settings

    Configures the IP address for the Contact header and Connection Information in the SIP/SDP message. It should ONLY be used if it’s required by your ITSP. The default setting is keep the box blank. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 58: Phone Settings/Call Settings

    The users still have privilege to switch the mode on the LCD screen when they tap the transfer key. The default setting is “Blind Transfer”. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 59 SIP 183. At any time, the GXV3380 user can press the "Answer" button. If done, then the phone will send the SIP 200OK and call will be fully established.
  • Page 60 Sets the characters for filter when dial out numbers. Users could set up multiple characters. For example, if set to “[()-]”, when dial (0571)-8800- 8888, the character “()-“ will be automatically filtered and dial 057188008888 directly. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 61 Users can configure and customize the call functions in the call interface Function Buttons during a conference. The available call functions are: Invite, Mute, Hold, Record, Call Details, New Call, Keyboard, Media Channel. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 62: Phone Settings/Ringtone

    Video Display Mode Configures the video display mode to "Original proportion", "Cut proportionally" or "Add black margin proportionally".  If set to "Original proportion", the phone displays video in its original proportion. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 63: Phone Settings/Multicast Paging

    Frame Rate “Variable frames rate”. Multicast Paging H.264 Specifies the H.264 codec profile type for the multicast paging call. This list includes “Baseline Profile”, “Main Profile”, and “High Profile”. Profile Type P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 64: Network Settings Page Definitions

    Internet Service Providers. Vendor Class ID Configures the vendor class ID header in the DHCP request. (Option 60) The default setting is Grandstream GXV3380. Defines the phone’s static IP address if the static IP is used. IP Address P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 65 Defines the network’s gateway address if the static IP is used. DNS Server 1 Configures the primary DNS IP address if the static IP is used. DNS Server 2 Configures the secondary DNS IP address if the static IP is used. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 66: Network Settings/Wi-Fi Settings

    Determines the password for the selected Wi-Fi network. Security Mode for Defines the security mode used for the wireless network when the SSID is hidden. Default is “None”. Hidden SSID Advanced Settings P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 67: Network Settings/Openvpn® Settings

    Press "Upload" to upload the corresponding file to the device. OpenVPN® Cipher The cipher method of OpenVPN®, must be the same cipher method used Method by the OpenVPN® server. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 68: Network Settings/Advanced Network Settings

    The default setting is 34 it is equivalent to the DSCP name constant AF41. HTTP/HTTPS Sets the user-agent for phonebook and screen saver. User-Agent Sets the user-agent for SIP. Default is “Grandstream GXV3380 $version” SIP User-Agent “$version” is replaced by actual firmware version. PC Port Mode Enables and defines the PC port mode.

  • Page 69: System Settings Page Definitions

    Specifies which format will be used to display the time. It can be selected Time Display Format from 12-hour and 24-hour format. Date Display Format Determines which format will be used to display the date. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 70: System Settings/Security Settings

    Wireless & Network and Advanced Settings. Note: When access control for keypad is limited to “Basic Settings Only” or “Constraint Mode”, the Admin authentication will be mandatory to start Factory Reset process. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 71 Trusted CA Certificates Lists trusted CA certificates previously uploaded. Administrator can delete a certificate from here. User Certificate Add Certificate Allows to upload & Install User Certificate file to phone. Custom Certificate P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 72: System Settings/Preferences

    Default is “Show Opposite Screen”. Audio Control RJ9 Headset TX Gain Configures the Transmission Gain in RJ9 headset channel. It can be (dB) selected from the dropdown list. The default setting is 0dB:   P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 73 If a Plantronics EHS headset is used, it should set to “Plantronics EHS”. Note: Reboot is required to take effect. Enable 3.5mm Headset If set to "Yes", the headset can control the Onhook and Offhook. The P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 74 Note: Reboot is required to take effect. Virtual Sound Card RX Configures the virtual sound card received audio signal, it can be selected gain(dB) from the dropdown list.         P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 75: System Settings/Tr-069

    Uploads Cert File for the phone to connect to the ACS via SSL. CPE Cert Key Uploads Cert Key for the phone to connect to the ACS via SSL. Maintenance Page Definitions Maintenance/Upgrade Firmware P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 76 Includes configured user name and password in HTTP request before Basic Authentication receiving authentication challenge from the server. Default is “No”. Information Config File Prefix Checks if configuration files are with matching prefix before downloading P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 77 Upload Device Uploads configuration file to the phone. Configuration Notes:  The GXV3380 supports only txt format for config file upload.  Reboot is required to take effect. CUST File GUI Customization File Selects download method: TFTP, HTTP or HTTPS.
  • Page 78 Config Server Path via the Option 120 header. Default setting is "Yes". Allow DHCP Option 242 Enables DHCP Option 242. Once enabled, the phone will use the (Avaya IP Phones) configuration info issued by the local DHCP in Option 242 to configure P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 79 MDNS message “A_grandstream-cfg.local”; if it is set to “Use Type SRV”, the MDNS message will be “SRV_grandstream-cfg.local”. The default setting is “Use Type A”. Factory Reset Resets the phone system to the default factory setting mode. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 80: Maintenance/System Diagnosis

     Verbose (Default Setting)  Debug  Info Log Priority  Warning  Error  Fatal  Silent (suppress all output) Get Log Displays the log file on the web page. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 81 Target Host The IP address or URL for the Target Host of the ping. Press Start to send ping request to configured target host. Press Stop to end ping running process. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 82: Maintenance/Event Notification

    Configures the event URL when users transfer a call with attended transfer on the phone. On Hold Configures the event URL when users hold a call on the phone. UnHold Configures the event URL when users resume a call on the phone. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 83: Applications Page Definitions

    Call Park: Configure the call park feature code to park or retrieve the call.  Multicast Paging: For multicast sending, please fill in the display name in the Settings and fill in the sending address in the multicast P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 84 BLF123. Then the monitored extensions will be populated in the MPK app or Extension Board (if supported). Uses the prefix for BLF Call-pickup. The default setting is “No”. Force BLF Call-pickup by Prefix P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 85: Applications/Contacts

    If set to "Replace by name", replace the records of the same name Entries Mode automatically when importing new records.  If set to "Replace by number", replace the records of the same number automatically when importing new records. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 86 Sets the type format for phonebook file importing. It can be selected from the dropdown list.   VCard The default setting is "XML". Export Downloads the phonebook file from the phone to PC. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 87 Configures user name for HTTP/HTTPS server to download the phonebook file. HTTP/HTTPS Password Specifies password for HTTP/HTTPS server to download phonebook file. Automatic Download Determines how the phone system to send the request to the server to P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 88: Applications/Ldap Phonebook

    Configures the "number" attributes of each record which are returned in the Attributes LDAP search result. This field allows the users to configure multiple space separated number attributes. Example: telephoneNumber telephoneNumber Mobile P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 89: Applications/Recording

    Configures the default account that being used when dialing LDAP contact. Users may choose the Account 1-6, the default setting is “Default”. Account Applications/Recording Call Recording File name Displays the name of the recording file P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 90: Value-Added Service Page Definitions

    Users can set HTTP authentication credentials on the URL for Door Systems that require authentication to send HTTP stream. The URL format will be similar to the following: http://username:password@192.168.1.150/goform/stream?cmd=get &channel=4 P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 91: Value-Added Service/Broadsoft Settings

    Enables/disables the Shared Call Appearance (the Broadsoft Standard) feature for this account. If it is set to “Yes”, the phone system can update Appearance) and share account status with another device. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 92: Value-Added Service/Broadsoft Directories

    BroadSoft Directory Hits Configures the maximum hits returned from the BroadSoft XSI server directory. The valid range is from 1 to 1000. If set to blank, server's default value will be used. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 93: Value-Added Service/Broadsoft Im&P

    BroadSoft IM&P server address. Usually it's not necessary to configure and it can already be found in the BroadSoft IM&P user name Port Specifies the BroadSoft IM&P server port. The default port is 5222. P a g e GXV3380 Administration Guide Version 1.0.1.19...
  • Page 94 Binds the SIP account for dialing the XMPP client contacts. Account Auto Login Sets the client to be logged automatically if the application is started. Display Non XMPP Determines if the client app will show the non-XMPP contacts. Contacts P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 95: Upgrading And Provisioning

    Examples of valid URLs: firmware.grandstream.com/BETA firrmware.grandstream.com Upgrade and Provisioning Configuration There are two ways to setup upgrade and provisioning on GXV3380. They are Keypad Menu and Web GUI.  Configure via keypad Menu In GXV3380 Settings, select Advanced  System Updates.

  • Page 96: Figure 9: Gxv3380 Upgrade Configuration Via Lcd

    Configure via Web GUI Open a web browser on PC and enter the IP address for the GXV3380. Then login with the administrator username and password (that needs to be at least 6 characters). Go to Maintenance  Upgrade. In the Upgrade web page, enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP, HTTP or HTTPS (The default setting is HTTPS).

  • Page 97: Upload Firmware Locally

    Note: Please do not power off or unplug the GXV3380 when the upgrading process is on. Upload Firmware Locally If there is no HTTP/TFTP server, users could also upload the firmware to the GXV3380 directly via Web GUI. Please follow the steps below to upload firmware to GXV3380 locally.

  • Page 98: No Local Firmware Servers

    When the GXV3380 boots up, it will issue TFTP or HTTP request to download a configuration XML file named "cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab" and "cfg000b820102ab.xml". If downloading "cfgxxxxxxxxxxxx.xml" file is not successful, the provision program will download a model specific file “cfggxv3380.xml”...

  • Page 99: Factory Reset

    VoIP service provider. In order to restore the GXV3380 unit to factory reset via the LCD Menu, please, refer to the following steps: 1. On GXV3380 idle screen, go to Settings  Advanced  System Security  Factory reset.

  • Page 100: Restore To Factory Default Via Hard Keys

    Restore to Factory Default via Hard Keys For users that could not restore the GXV3380 to factory reset via LCD Menu or the Web GUI, restoring the unit via Hard keys is an alternative. Please, follow the steps below to restore the GXV3380 via Hard Keys: 1.

  • Page 101: Safe Mode

    3rd party application and boot up in normal mode again. P a g e GXV3380 Administration Guide Version 1.0.1.19...

  • Page 102: Experiencing The Gxv3380 Application Phone

    EXPERIENCING THE GXV3380 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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