Home PBXware SERVERware TELCOware SIPmon SIPProt Desktop & Mobile UADs Appliances From Bicom Systems Wiki Contents 1 Introduction 2 Requirements 2.1 Identifying Phone Model 2.2 Phone Firmware 2.3 DHCP Server 2.4 PBXware Version 3 Installation 3.1 Power Adapter 3.2 Power over Ethernet (PoE) 3.3 Find Phone's IP Address 3.4 Reset to Factory Settings 4 Registering Phone...
This Configuration Guide is written as a general guide on how to configure the Grandstream phone model GXV3370 to work with PBXware 5.3.6. Requirements Identifying Phone Model To start and successfully complete registration of your Grandstream phone, you need to know which phone model to set up.
Fully configured and operational DHCP server. PBXware Version PBXware version 5.3.6 In order to find out the PBXware version: Log in to PBXware Navigate to Settings: About. On the top of About page, you may see a code similar to this one PBXware Edition: Business, Release: 5.3.6 (387597b7), Running: 1.8.32.1-gc-b47edc45, PBXware Proxy v5.3.6...
Find Phone's IP Address Find out your Grandstream phone's IP Address. Go to Settings. Scroll down to Status. Go to Network status and the IP address should be shown under the IPv4 address field. Reset to Factory Settings This step is not required for brand new out-of-the-box phones, however, if the phone has been already used then it is a must.
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Creating Extension Registering Phone UAD Settings UAD settings Log in to the PBXware web administration interface Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example: http://192.168.1.10. Log in to PBXware with your e-mail address and password. UAD Settings Navigate to Settings: UAD.
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Extension Values Enter values into the required field text boxes. REQUIRED FIELDS: Name Enter a name for the Extension being created. Example: John Smith. E-mail Enter the e-mail address associated with this Extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com Department Define the Department to which the Extension belongs to.
Sip Server Enter the Hostname or IP Address of PBXware. - Example of a Hostname: voip.bicomsystems.com - Example of an IP Address: 192.168.1.10 SIP User ID The PBXware extension number. Example: 1003 Authenticate Password The Secret of the Extension as received in the e-mail associated with this Extension. Example: _%Z4M3*Ts9y7.
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Log in to PBXware with your e-mail address and password. UAD Settings Navigate to Settings: UAD. Make sure that the Grandstream UAD is enabled. To check the UAD status, click the Edit icon corresponding to your Grandstream phone. Make sure that Status is set to Active, Auto provisioning is set to Yes, and DHCP is set to Yes.
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Set to Yes. MAC Address Enter the Grandstream phone's MAC address. Example: 000B82123456. The MAC address can be found at the back of the phone. Click the Save button. Registering Phone This section describes how to register the Grandstream phone using DHCP, TFTP, or HTTP & HTTPS.
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If the Server Type is HTTP or HTTPS, enter the Hostname or IP Address followed by /prov in the Config Server Path field. Example of a Hostname using HTTP: abc.bicomsystems.com/prov Example of a Hostname using HTTPS: abc.bicomsystems.com/prov Example of an IP Address using HTTP: 192.168.1.10/prov Example of an IP Address USING HTTPS: 192.168.1.10/prov Enter Auto Provisioning username and password into the HTTP/HTTPS User Name and HTTP/HTTPS Password fields.
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Example of an IP Address: 192.168.1.10 Click the Save button. You will need to wait a couple of seconds for the configuration to be updated. NOTE: Do not power off your phone. The Auto provisioning process will start during the phone's reboot process, the phone will pick up an appropriate configuration file from PBXware.
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