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Step
Correct Action
1
Delete the temporary web files and log in again. In Internet Explorer, click Tools, Internet Options and then
click the Delete Files ... button. When a Delete Files window displays, select Delete all offline content and
click OK. (Steps may vary depending on the version of your Internet browser.)
CORRECTIVE ACTION
Login Username and Password
I forgot my login username and/or password.
S
Step
Correct Action
1
If you have changed the password and have now forgotten it, you will need to upload the default configuration file.
This will erase all custom configurations and restore all of the factory defaults including the password.
Press the Reset button for ten seconds, and then release it. When the LINK LED begins to blink, the defaults have
2
been restored and the 3G25W-R restarts.
3
The default username is "admin". The default password is "admin". The Password and Username fields are case-
sensitive. Make sure that you enter the correct password and username using the proper casing.
4
It is highly recommended to change the default username and password. Make sure you store the username and
password in a save place.
S CORRECTIVE ACTION
WLAN Interface
I cannot access the 3G25W-R from the WLAN or ping any computer on the WLAN.
Step
Correct Action
1
Check the WiFi LEDs on top of the unit
2
Make sure that the IP address and the subnet mask of the NB14WN and your computer(s) are on the same subnet.
TE CORRECTIVE ACTION
Internet Access
I cannot access the Internet.
STEPS COR
Step
Correct Action
1
Make sure the 3G25W-R is turned on and connected to the network.
2
Verify your 3G settings
RECTIVE ACTION
Internet connection disconnects.
S
Step
Correct Action
1
Check the schedule rules.
2
Contact your 3G SIM provider
TEPS CORRECTIVE ACTION
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