Unpacking; Visible Loss Or Damage; Concealed Loss Or Damage - Thermo Scientific 20ERCETSA Installation And Operation Manual

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Unpacking

Save all packing material if apparatus is received damaged.
This merchandise was carefully packed and thoroughly
inspected before leaving our factory.
Responsibility for its safe delivery was assumed by the carrier
upon acceptance of the shipment; therefore, claims for loss or
damage sustained in transit must be made upon the carrier by
the recipient as follows:

Visible Loss or Damage

Note any external evidence of loss or damage on the freight
bill, or express receipt, and have it signed by the carrierʼs
agent. Failure to adequately describe such external evidence
of loss or damage may result in the carrierʼs refusing to honor
your damage claim. The form required to file such a claim will
be supplied by the carrier.

Concealed Loss or Damage

Concealed loss or damage refers to loss or damage, which
does not become apparent until the merchandise has been
unpacked and inspected. Should either occur, make a written
request for the carrierʼs agent within 15 days of the delivery
date; then file a claim with the carrier since the damage is the
carrierʼs responsibility.
If you follow the above instructions carefully, we will guarantee
our full support of your claim to be compensated for loss from
concealed damage.
DO NOT – FOR ANY REASON – RETURN THIS UNIT
WITHOUT FIRST OBTAINING AUTHORIZATION.
5

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