Technical Support And Assistance - Advantech WISE-1840 User Manual

USER MANUAL OF THE END PRODUCT:
In the user manual of the end product, the end user has to be informed to keep at
least 20cm separation with the antenna while this end product is installed and oper-
ated. The end user has to be informed that the FCC radio-frequency exposure guide-
lines for an uncontrolled environment can be satisfied.
The end user has to also be informed that any changes or modifications not
expressly approved by the manufacturer could void the user's authority to operate
this equipment.
If the labelling area is small than the palm of the hand, then additional FCC part 15.19
statement is required to be available in the user manual: This device complies with
Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference and (2) this device must accept any inter-
ference received, including interference that may cause undesired operation.
LABEL OF THE END PRODUCT:
The final end product must be labeled in a visible area with the following " Contains
TX FCC ID: M82-WISE-1840 ".
If the labelling area is larger than the palm of the hand, then the following FCC part
15.19 statement has to also be available on the label: This device complies with Part
15 of FCC rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference and (2) this device must accept any interference
received, including interference that may cause undesired operation.
NCC
1.
2.

Technical Support and Assistance

1. Visit the Advantech website at http://support.advantech.com where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
Product name and serial number
Description of your peripheral attachments
Description of your software (operating system, version, application software,
etc.)
A complete description of the problem
The exact wording of any error messages
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