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Service Manual for EXP Series Treadmills
from 2019 to Current
EXP-Series Treadmills
T1000 (T1K1 & T1K2) model
EXP-Series Treadmills
T800 (T801& T802) model
EXP-Series Treadmills
T400 (T401 & T402) model
Ver. 1.7c
For parts orders, owners manuals, software
For service videos scan this QR code.
update files, exercise guides and contact
Or go to:
information scan this QR code.
https://www.youtube.com/channel/UCScTmOHp
Or go to:
GuqwQLyEXEDX9qQ/playlists
https://www.bodycraft.com/customer-support.html

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Summary of Contents for BodyCraft EXP T1000

  • Page 1 T400 (T401 & T402) model Ver. 1.7c For parts orders, owners manuals, software For service videos scan this QR code. update files, exercise guides and contact Or go to: information scan this QR code. https://www.youtube.com/channel/UCScTmOHp Or go to: GuqwQLyEXEDX9qQ/playlists https://www.bodycraft.com/customer-support.html...
  • Page 2: Table Of Contents

    Table of Contents #1 Download this PDF file to use the Links in this Table of Contents Basics for Service Techs Product Safety ………………………………………………………….. Troubleshooting Foundations ............Required Info BEFORE Initiating a Service Case......Suggested Advanced Tools ............Professional Service Technician Tools .......... 10 - 11 Installation Checklist ..............
  • Page 3 Table of Contents #2 Download this PDF file to use the Links in this Table of Contents T800 (T801 & T802) DC Motor (continued) Circuit Diagram ...………………………………………………...….. Error Codes for T801 (Ver. 1.5) E1 - E88 ……………………...….. 42 - 44 Error Codes for T802 (Ver.
  • Page 4 Table of Contents #3 Download this PDF file to use the Links in this Table of Contents Consoles 16” Touch Console Frequently Asked Questions (FAQ) 16TS & 10TS ………….. 63 - 67 Exploded View & Features ...……………………...…………... Exploded View Part #’s …..……………………...………….. 10”...
  • Page 5 Table of Contents #4 Download this PDF file to use the Links in this Table of Contents Technical - Basics for all models Top Treadmill Questions to Ask with Possible Answers ………... 87 - 88 Power Requirements, Power Strips & Extension Cords ………... Commercial Treadmills Electrical Requirements .……..…………..
  • Page 9: Suggested Advanced Tools

    2. Take pictures or video of the issue. 3. Take a picture or scan (if barcoded) of the serial number 4. Access the Bodycraft website for owners manuals and more. 5. Call or Video chat with a tech from the field using Facetime or Facebook Messenger.
  • Page 13: Picture Of Unit W/ Callouts

    Picture of Unit w/ Callouts EXP-Series Treadmill T1000...
  • Page 14: Part Lists - Detailed 1 Of 3

    Part Lists - Detailed - T1000 (T1K1 & T1K2) 1 of 3 Part # Description Part # Description T1K2-046 Front Incline Frame ( DIAMOND GRAY ) T1K2-001 Main Base Frame ( DIAMOND GRAY) T1K2-047 Bolt M10 x 50mm L T1K2-002 Elastomer Shock Absorbers - 2nd & 3rd Rows - Mid T1K2-003 Elastomer Shock Absorbers - 1st Row - Front T1K2-048 Bolt M10 x 70mm L T1K2-004 Elastomer Shock Absorbers - 4th Row - Rear...
  • Page 15: Part Lists - Detailed 2 Of 3

    Part # Description Part # Description T1K2-088 Bolt Ø M8 x 6mm x 18.5mm L Sticker - BODYCRAFT for Side Step Rail - Left & Right T1K2-134 - Single Sided Cable - Quick Keys Speed/Incline - Dashboard to T1K2-089 Break-Out Board (8PIN)
  • Page 16: Part Lists - Detailed 3 Of 3

    Part Lists - Detailed - T1000 (T1K1 & T1K2) 3 of 3 Part # Description Part # Description T1K2-177 Wire - Filter to Inverter - Red 220mm T1K2-181 Ground Wire Male - Base to Upright - Lower 300mm T1K2-178 Wire - Filter to Inverter - Black 250mm T1K2-182 Ground Wire Female - Dashboard - Up 300mm T1K2-179 USB Cover - Dashboard Upper Cover T1K2-183 Ground Wire Female - Dashboard - Down 600mm...
  • Page 17: Product Parts Exploded View - Dashboard Assembly

    Product Parts Exploded View - Dashboard Assembly - T1000 (T1K1 & T1K2) Dashboard Wiring on YouTube...
  • Page 18: Product Parts Exploded View - Upright Posts Assembly

    Product Parts Exploded View - Upright Posts Assembly - T1000 (T1K1 & T1K2) Left Side Right Side...
  • Page 19: Product Parts Exploded View - Base Assembly

    Product Parts Exploded View - Base Assembly - T1000 (T1K1 & T1K2)
  • Page 20: Product Parts Exploded View - Base Covers & Incline Frame

    Product Parts Exploded View - Base Covers & Incline Frame - T1000 (T1K1 & T1K2)
  • Page 21: Circuit Diagram

    Circuit Diagram - T1000 (T1K1 & T1K2)
  • Page 22: Error Codes For T1K1 (Ver. 1.5) E1 - E88

    Error Codes E1 - E7 (Ver. 1.5) EXP-Series Treadmill T1000 (T1K1)
  • Page 23 Error Codes E8 - E17 (Ver. 1.5) EXP-Series Treadmill T1000 (T1K1) v1.5...
  • Page 24 Error Codes E18 - E33 (Ver. 1.5) EXP-Series Treadmill T1000 (T1K1)
  • Page 25 Error Codes E34 - E65 (Ver. 1.5) EXP-Series Treadmill T1000 (T1K1)
  • Page 26 Error Codes E66 - E88 (Ver. 1.5) EXP-Series Treadmill T1000 (T1K1)
  • Page 27 Error Codes (Ver. 1.5) Conditions to Consider EXP-Series Treadmill T1000 (T1K1)
  • Page 28: Error Codes For T1K2 (Ver. 1.7) Error Code E1 - E8

    Error Codes E1 - E8 (Ver. 1.7) EXP-Series Treadmill T1000 (T1K2)
  • Page 29: Error Code E9 - E11

    Error Codes E9 - E11 (Ver. 1.7) EXP-Series Treadmill T1000 (T1K2)
  • Page 30: Error Code E11 - E35

    Error Codes E11 - E35 (Ver. 1.7) EXP-Series Treadmill T1000 (T1K2)
  • Page 31: Error Code E37 - E83

    Error Codes E37 - E83 (Ver. 1.7) EXP-Series Treadmill T1000 (T1K2)
  • Page 32: Error Codes & Conditions To Consider

    Error Codes (Ver. 1.7) & Conditions to Consider EXP-Series Treadmill T1000 (T1K2)
  • Page 33: Picture Of Unit W/ Callouts

    Picture of Unit w/ Callouts EXP-Series Treadmill T800...
  • Page 34: Part Lists - Detailed 1 Of 2

    Aluminum Rail - into Side Step Rails - Left & Right T802:025 Snap Bushing SB-25 T802:070 Sticker - BODYCRAFT for Side Step Rail - Left & Right T802:026 Motor Cover - Lower Left T802:071 End Cap - Foot Side Rail - Left Rear...
  • Page 35: Part Lists - Detailed 2 Of 2

    Part Lists - Detailed - T800 (T801 & T802) 2 of 2 Part # Description Part # Description T802:091 Handrail - Left Arm w/ Quick Incline Control Mount Cable - Lower Control Board to Break-Out Board - T802:132 Upper (6 PIN) T802:092 Handrail - Right Arm w/ Quick Speed Control Mount T802:133...
  • Page 36: Exploded View - Drive System

    Product Parts Exploded View - Drive System - T800 (T801 & T802)
  • Page 37: Product Parts Exploded View - Dashboard Assembly

    Product Parts Exploded View - Dashboard Assembly - T800 (T801 & T802) Dashboard Wiring on YouTube...
  • Page 38: Product Parts Exploded View - Upright Posts Assembly

    Product Parts Exploded View - Upright Posts Assembly - T800 (T801 & T802) Left Side Right Side...
  • Page 39: Product Parts Exploded View - Base Assembly

    Product Parts Exploded View - Base Assembly - T800 (T801 & T802)
  • Page 40: Product Parts Exploded View - Base Covers & Incline Frame

    Product Parts Exploded View - Base Covers & Incline Frame - T800 (T801 & T802)
  • Page 41: Circuit Diagram

    Circuit Diagram - T800 (T801 & T802)
  • Page 42: Error Codes For T801 (Ver. 1.5) E1 - E88

    Error Codes E1 - E4 (Ver. 1.5) EXP-Series Treadmill T800 (T801)
  • Page 43 Error Codes E5 - E21 (Ver. 1.5) EXP-Series Treadmill T800 (T801)
  • Page 44 Error Codes E22 - E88 (Ver. 1.5) & Conditions to Consider EXP-Series Treadmill T800 (T801)
  • Page 45: Error Codes For T802 (Ver. 1.7) Error Code E1 - E4

    Error Codes E1 - E4 (Ver. 1.7) EXP-Series Treadmill T800 (T802)
  • Page 46: Error Code E5 - E21

    Error Codes E5 - E21 (Ver. 1.7) EXP-Series Treadmill T800 (T802)
  • Page 47: Error Code E22 - E88 & Conditions To Consider

    Error Codes E22 - E88 (Ver. 1.7) & Conditions to Consider EXP-Series Treadmill T800 (T802)
  • Page 48: Picture Of Unit W/ Callouts

    Picture of Unit w/ Callouts EXP-Series Treadmill T400...
  • Page 49: Part Lists - Detailed 1 Of 3

    Part Lists - Detailed - T400 (T401 & T402) 1 of 3 Part # Description Part # Description T402:001 Main Base Frame ( DIAMOND GRAY ) T402:047 Base Folding Frame ( DIAMOND GRAY ) T402:002 Elastomer Shock Absorbers - 1st Row - Front T402:048 Foot Cover T402:003...
  • Page 50: Part Lists - Detailed 2 Of 3

    End Plug Cover - Incline Motor Tube T402:164 Wire - Switch to Filter - Red 210mm Sticker - BODYCRAFT for Side Step Rails - Left & Cable - Lower Control Board to Break-Out Board - T402:120 Right - Single Sided...
  • Page 51: Part Lists - Detailed 3 Of 3

    Part Lists - Detailed - T400 (T401 & T402) 3 of 3 Part # Description Part # Description T402:182 Screw M2.3 x 6mm L T402:176 Sticker - Grounding Screw Location - Single Sided T402:183 Screw M3 x 16mm L Cable - Handlebar Left - Incline Control Board to T402:177 Dashboard (3PIN) T402:184...
  • Page 52: Product Parts Exploded View - Dashboard Assembly

    Product Parts Exploded View - Dashboard Assembly - T400 (T401 & T402) Dashboard Wiring on YouTube...
  • Page 53: Product Parts Exploded View - Upright Posts Assembly

    Product Parts Exploded View - Upright Posts Assembly - T400 (T401 & T402) Left Side Right Side...
  • Page 54: Product Parts Exploded View - Base Assembly

    Product Parts Exploded View - Base Assembly - T400 (T401 & T402)
  • Page 55: Product Parts Exploded View - Base Covers & Incline Frame

    Product Parts Exploded View - Base Covers & Incline Frame - T400 (T401 & T402)
  • Page 56: Circuit Diagram

    Circuit Diagram - T400 (T401 & T402)
  • Page 57: Error Codes For T401 (Ver. 1.5) E1 - E88

    Error Codes E1 - E4 (Ver. 1.5) EXP-Series Treadmill T400 (T401)
  • Page 58 Error Codes E5 - E21 (Ver. 1.5) EXP-Series Treadmill T400 (T401)
  • Page 59 Error Codes E22 - E88 (Ver. 1.5) & Conditions to Consider EXP-Series Treadmill T400 (T401)
  • Page 60: Error Codes For T402 (Ver. 1.7) Error Code E1 - E4

    Error Codes E1 - E4 (Ver. 1.7) EXP-Series Treadmill T400 (T402)
  • Page 61: Error Code E5 - E21

    Error Codes E5 - E21 (Ver. 1.7) EXP-Series Treadmill T400 (T402)
  • Page 62: Error Code E22 - E88 & Conditions To Consider

    Error Codes E22 - E88 (Ver. 1.6) & Conditions to Consider EXP-Series Treadmill T400 (T402)
  • Page 63: Frequently Asked Questions (Faq) 16Ts & 10Ts

    Frequently Asked Questions (FAQ’s) EXP-Series Treadmills 16TS & 10TS Touch Screens How do I download apps to my console? Additional apps cannot be downloaded. Since our top priority must be the safe and proper function of the treadmill, we cannot allow additional apps to be installed. We do however, include the Chrome browser for added flexibility.
  • Page 64 Frequently Asked Questions (FAQ’s) EXP-Series Treadmills 16TS & 10TS Touch Screens How do I adjust the volume while in my workout? You can adjust the volume in settings (gear icon, top right on home screen) You can also adjust the sound after you started a workout by touching the speaker icon top left of your workout screen.
  • Page 65 NOTE: If possible, you can also connect the console directly with a Cat 5e or Cat 6e cable. How do I calibrate my treadmill? On the homepage hold between the “Y” and “C” on the Bodycraft Logo. A screen will pop up, select “Calibration”. After calibration is selected another screen will appear. Select your treadmill base model.
  • Page 66 How do I reset the user profiles? On the homepage hold between the “Y” and “C” on the Bodycraft Logo. A screen will pop up, select “Manager”. On the left side of the screen you will see a user profiles “reset”...
  • Page 67 Frequently Asked Questions (FAQ’s) EXP-Series Treadmills 16TS & 10TS Touch Screens How can I get sound out of my console? You can use a headphone jack or Bluetooth speakers/headphones. Check our bluetooth connection guide. (PDF LINK) Will my personal App account be logged out after the console power off? The Apps work the same way as on your mobile devices, the user information will be stored even when you turn off the devices.
  • Page 68: Exploded View & Features

    Console Exploded View EXP-Series Treadmill 16” Smart Touch...
  • Page 69: Exploded View Part #'S

    Console Exploded View Part Numbers EXP-Series Treadmill 16” Smart Touch #16TS...
  • Page 70: 10" Touch Console Exploded View & Features

    Console Exploded View EXP-Series Treadmill 10” Smart Touch...
  • Page 71: Exploded View Part #'S

    Console Exploded View Part Numbers EXP-Series Treadmill 10” Smart Touch #10TS...
  • Page 72: Frequently Asked Questions (Faq) 9Lcd

    Frequently Asked Questions (FAQ’s) EXP-Series Treadmills #9LCD LCD Screens...
  • Page 76: Exploded View & Features

    Console Exploded View EXP-Series Treadmill 9” LCD...
  • Page 77: Exploded View Part #'S

    Console Exploded View Part Numbers EXP-Series Treadmill 9” LCD #9LCD...
  • Page 78: Bandwidth Requirements

    Console Bandwidth Requirements EXP-Series Touch Displays For Home Customers: What internet speed do I need for the console to work correctly? You need a minimum download speed of 3 Megabits per second to watch a single video stream in clear, standard definition. The best Internet speed for HD streaming is 5Mbps or more.
  • Page 80: Trouble Shooting Chart - Treadmill Test

    Troubleshooting Chart Treadmill Test with a Breakout-Board...
  • Page 81: Wall Breaker Or Tm Breaker Tripping With A Dc Motor

    Troubleshooting Chart Wall breaker or Treadmill breaker tripping...
  • Page 82: Error Code 1: Motor Overcurrent With A Dc Motor

    Troubleshooting Chart Error Code E1 with Motor Overcurrent...
  • Page 83: Error Code 2: No Speed Signal

    Troubleshooting Chart Error Code E2 with No Speed Signal...
  • Page 84: How To Turn On/Off Sales Mode - Touch Screen

    Click on picture to link directly to YouTube Service Video.
  • Page 85: How To Calibrate Console - Touch Screen

    Click on picture to link directly to YouTube Service Video.
  • Page 86: How To Replace Running Belt - Full 35 Min Version

    Click on picture to link directly to YouTube Service Video.
  • Page 106 A treadmill is an investment that will continue to last and function well if proper, simple maintenance is performed on a regular basis. You can perform the maintenance yourself or if you prefer, simply contact your local BodyCraft dealer or customer support to schedule an appointment with a qualified technician. CLEANING Always ensure that the treadmill is kept free of dust and debris.
  • Page 107 Cleaning your Elliptical Treadmill Maintenance 101 2 of 3 RUNNING BELT ALIGNMENT Belt alignment ensures that the belt stays centered with a few easy adjustments. Belt Runs to the Right Side: In the rear end caps of the treadmill, locate belt adjustment bolts. Facing the display, determine left and right.
  • Page 108 TREADMILL LUBRICATION LUBRICANT PROCEDURE: 100% Virgin Silicone lubricant is recommended for your BodyCraft treadmill. Be certain the deck and under the walking belt are free of dust and debris. Insert clean cloth towel under running surface and move forward then back cleaning the deck from all dirty or old dirty lubrication.
  • Page 109 Cleaning your Treadmill CAUTION: Do not use any acidic cleaners. Doing so will discolor the plastics, painted surfaces and powder coatings. Never pour water or spray liquids on any part of the item. 1. Turn off and unplug the treadmill power cord from the wall before using any cleaning product. 2.
  • Page 110 Preventive Maintenance - T1000...
  • Page 111: Preventive Maintenance Checklist

    Preventive Maintenance Checklist - Treadmills & Ellipticals...
  • Page 112: Cleaning The Running Belt/Deck Surface

    Cleaning running belt/deck surface T1000 (Full Commercial) T800 (Light Commercial) TD250 (Tread Desk) T400 (Home Fold-Upl) LT100 (SpaceWalker) T100 (SpaceWalker)
  • Page 115: Building An Effective Preventive Maintenance Program

    A simple guide to building an effective Preventive Maintenance program...
  • Page 116 An introduction to creating a preventive maintenance program Salt and pepper. Batman and Robin. Movies and popcorn. Some things just go together. In the world of asset management, preventive maintenance and planning is one duo that stands out. That’s because in order for a preventive maintenance program to succeed, it requires a solid blueprint.
  • Page 117 Obtain buy-in from stakeholders It doesn’t matter how much time you’ve put into your preventive maintenance program if you don’t have your entire team on board. Total buy-in is crucial as an effective PM strategy requires everyone to chip in, from a technician who must input data to a reliability engineer who reads that data and makes decisions based on it.
  • Page 118 Build a preventive maintenance checklist to analyze results Once your preventive maintenance plan is in motion, it’s important to keep an eye on the numbers. It is essential to have a preventive maintenance checklist that helps you to consistently track KPIs, such as mean time to repair, planned maintenance percentage and mean time between failures.
  • Page 119: Rma Return Parts

    Before leaving job site, check all bolts and tighten as needed. Using Loctite [Blue 242] where applicable. Perform check and verification of unit’s full functionality, any loose components and level to floor. CONTACT BODYCRAFT BODYCRAFT Factory Outlet and Worldwide Headquarters 7699 Green Meadows Dr. Lewis Center, Ohio 43035 Phone: 800-990-5556 –...
  • Page 120: Treadmill Motor Packing

    Failure to repackage a motor correctly causing it to arrive to BodyCraft damaged, could result in loss of the return credit under RMA return process. The following system will help ensure the drive motor arrives back to BodyCraft undamaged by shipping carriers: 1.

This manual is also suitable for:

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