Troubleshooting > Troubleshooting
Message
Cannot print the
specified number of
*1
copies.
Cannot process this
*1
job.
Cannot punch at the
specified position.
Cannot punch this
paper.
Cannot read data in
this ID card.
Cannot recognize.
Cannot staple at the
specified position.
Cannot staple this
*1
paper.
Cannot use ##### due
to a failure.
Check the document
processor.
Checkpoints
—
―
―
Have you selected a position
that cannot be punched?
Did you select a paper size/type
that cannot be punched?
―
―
Have you selected a position
that cannot be stapled?
Did you select a paper size/type
that cannot be stapled?
―
Is the top cover of the document
processor open?
Is the document processor
open?
10-39
Corrective Actions
Only one copy is available.
Select [Continue] to continue
printing. Select [Cancel] to
cancel the job.
Restricted by Authorization
settings. The job is canceled.
Select [End].
Restricted by Job Accounting.
The job is canceled. Select
[End].
If the selected paper is not
changed and [Continue] is
selected, punch is released.
Select the available paper.
Select [Continue] to print.
If the selected paper is not
changed and [Continue] is
selected, punch is released.
Select the available paper.
Select [Continue] to print.
In registration process, the ID
card information was not read
correctly. Hold again the ID card
over the ID card reading part.
If the same message still
appears, the
ID card may not be compatible
with this product. Change it to
another ID card.
Make sure your ID card has
been registered.
If the selected paper is not
changed and [Continue] is
selected, staple is released.
Select the available paper.
Select [Continue] to print.
If the selected paper is not
changed and [Continue] is
selected, staple is released.
Select the available paper.
Select [Continue] to print.
Call service.
Close the document processor
cover.
Close the document processor.
Reference
Page
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page 9-34
page 6-29
page 6-29
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page 6-27
page 6-27
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